Consulting Services for ServiceNow Strategic Portfolio Management

Evora IT Solutions is an international consulting firm specializing in IT solutions and services for asset-intensive operations, maintenance, and customer service. Established in 2011 and headquartered in Walldorf, Germany, Evora has expanded its presence with subsidiaries in the USA, Canada, Brazil, and India. The company leverages technologies from SAP and ServiceNow to deliver integrated enterprise asset management, field service, planning and scheduling, and mobile solutions tailored to industries such as utilities, chemicals, pharmaceuticals, transportation, public services, mining, oil and gas, and manufacturing. Key Features and Functionality: - Enterprise Asset Management: Implementing solutions that optimize the lifecycle of physical assets, ensuring efficient operations and maintenance. - Field Service Management: Enhancing field operations through mobile solutions that empower field workers with real-time data and tools. - Planning and Scheduling: Providing integrated planning and scheduling tools to improve resource allocation and operational efficiency. - Mobile Solutions: Developing user-friendly mobile applications that facilitate on-the-go access to critical information and processes. - System Integration: Seamlessly integrating with existing SAP and ServiceNow systems to ensure cohesive and efficient workflows. Primary Value and Solutions for Users: Evora IT Solutions addresses the challenges faced by asset-intensive industries by digitizing and optimizing business operations. By implementing best-practice solutions, Evora enhances operational efficiency, reduces downtime, and improves service delivery. Their expertise in SAP and ServiceNow platforms enables clients to achieve digital transformation, resulting in streamlined processes, better resource management, and increased customer satisfaction.

exccon AG is a premier ServiceNow partner, established in 2009, dedicated to optimizing business processes through tailored ServiceNow solutions. With headquarters in Munich and additional offices in Frankfurt am Main and the Weser-Ems region, exccon AG offers comprehensive services encompassing design, implementation, training, and ongoing support. Their team of seasoned consultants specializes in key areas such as IT Operations Management (ITOM, Business Continuity Management (BCM, IT Service Management (ITSM, and Integrated Risk Management (IRM. By leveraging innovative technologies, including Generative AI, exccon AG ensures that clients achieve efficient, reliable, and future-proof digital transformations. Key Features and Functionality: - IT Operations Management (ITOM: Expertise in modeling and implementing ITOM strategies to manage large infrastructures, including private, public, and hybrid clouds. - Business Continuity Management (BCM: Automation of cross-departmental workflows to enhance customer experiences and ensure operational resilience. - IT Service Management (ITSM: Optimization of ITSM processes through ServiceNow implementation, supported by tailored training programs. - Integrated Risk Management (IRM: Translation of regulatory requirements into transparent, consistent, and auditable processes supported by ServiceNow. - Creator Workflows: Assistance in developing custom workflows using ServiceNow's no-code and low-code features to meet unique business needs. - Managed Services: Provision of flexible, modular managed services, including advisory, development, incident management, monitoring, and release management, tailored to specific client requirements. - Generative AI: Evaluation and implementation of Generative AI applications to enhance business processes and decision-making. Primary Value and Solutions Provided: exccon AG delivers pragmatic and efficient ServiceNow solutions that address the unique challenges of each client. By combining technological expertise with process-oriented consulting, they enable businesses to automate, optimize, and digitize their operations. This approach leads to increased efficiency, improved collaboration, and a robust foundation for digital transformation. Their commitment to understanding client needs ensures the delivery of solutions that not only meet current requirements but also support future growth and adaptability.

Extreme Digital Solutions is a Brazilian innovation and technology company dedicated to simplifying and optimizing business processes through quality and creativity. Specializing in digital transformation, EDS offers a comprehensive suite of services, including data analytics, artificial intelligence, multi-cloud management, system integration, and professional services. By partnering with industry leaders like ServiceNow and AWS, EDS delivers customized solutions that drive strategic transformation and operational efficiency. Key Features and Functionality: - Data Analytics & Artificial Intelligence: Accelerates information integration and fosters innovation by enabling strategic, data-driven decisions. - Multi-Cloud Management: As a specialized cloud broker, EDS offers expertise in dynamic multi-cloud architectures, hybrid infrastructures, and seamless integrations. - Integration & Observability: Enhances operational efficiency by interconnecting systems, applications, and data, ensuring a cohesive and secure infrastructure. - Professional Services: Provides tailored software and platform development, supported by certified consultants passionate about transforming IT services. Primary Value and Solutions: EDS empowers organizations to navigate the complexities of digital transformation by offering innovative solutions that streamline operations, enhance decision-making, and improve customer experiences. By leveraging cutting-edge technologies and strategic partnerships, EDS addresses challenges such as inefficient workflows, data silos, and the need for scalable cloud infrastructures, enabling businesses to achieve sustainable growth and competitive advantage.

FirstQA Systems Limited is a Japan-headquartered consulting and IT services organization specializing in digital transformation solutions for enterprises across Japan, the UK, and the USA. Established in 2011, the company focuses on delivering value through innovative technologies and a collaborative partnership model. Key Features and Functionality: - Digital Transformation Services: FirstQA leverages enterprise cloud platforms such as ServiceNow, Salesforce, and SmartDocs to architect and implement comprehensive digital transformation solutions. - Blockchain Solutions: The company assists clients in exploring and implementing blockchain technologies, including the development of Distributed Applications and smart contracts, utilizing platforms like Hyperledger and NEM. - Project Management Services: FirstQA offers governance services to manage large and complex projects, employing proven frameworks and methodologies such as PMBOK, ITIL, and CoBIT to ensure successful project delivery. - Application Management Services : The company provides AMS for platforms like ServiceNow and Salesforce, utilizing a flexible onsite and offshore team structure to improve development and maintenance while reducing costs. Primary Value and Solutions: FirstQA Systems Limited addresses the challenges of modern enterprises by offering tailored digital transformation and blockchain solutions that enhance operational efficiency, ensure regulatory compliance, and drive innovation. Their expertise in project management and application services enables clients to navigate complex IT landscapes effectively, resulting in improved business outcomes and a competitive edge in the market.

Since our founding in 2017, we’ve delivered the very best of the ServiceNow platform for our clients, from exceptional business outcomes to outstanding citizen, employee and client experiences. We are a privately owned, pure-play ServiceNow partner with Elite status and we consistently rank among the highest CSAT scores in the global ServiceNow ecosystem. Our goal is simple: To innovate NOW for a better tomorrow – and provide you with the ultimate ServiceNow partner experience.

FX Innovation provides solutions in cloud and have partners like Google, Amazon, Microsoft and ServiceNow.

GeeksForLess Inc. is a global IT services and staff augmentation provider founded in 2003. With headquarters in Nassau, Bahamas, and offices in Toronto, Canada; Ukraine (Mykolaiv, Kyiv, and Lviv; Poland (Krakow; and the Philippines (Clark, the company specializes in delivering custom software development, technical support, quality assurance, and cybersecurity solutions. GeeksForLess offers businesses the opportunity to extend their technical teams with highly skilled professionals, ensuring enhanced productivity and cost efficiency without compromising control or quality. Key Features and Functionality: - Custom Software Development: Tailored solutions across various technologies, including Java, Python, PHP, .NET, and mobile app development. - Cybersecurity Services: Comprehensive security operations, including 24/7 monitoring, penetration testing, and vulnerability management to safeguard organizational assets. - IT Service Management (ITSM: Implementation and support of ITSM solutions to streamline IT operations and align services with business objectives. - Staff Augmentation: Provision of dedicated technical talent to seamlessly integrate with existing teams, enhancing capacity and expertise. Primary Value and Solutions Provided: GeeksForLess addresses the challenges businesses face in scaling their IT capabilities by offering access to a global pool of experienced professionals. Their services enable organizations to enhance operational efficiency, reduce costs, and maintain high-quality standards. By integrating GeeksForLess's experts into their teams, companies can focus on core business objectives while leveraging specialized technical skills to drive innovation and growth.

General Dynamics IT provides mission-focused cybersecurity services, deploying solutions to defend the most mission-critical systems including tactical, cross-domain, large-enterprise and national networks from the most determined and sophisticated adversaries.

GlideFast Consulting is a ServiceNow Elite Partner specializing in delivering tailored digital transformation solutions. Founded in 2015, the company offers comprehensive services including implementations, integrations, managed support, application development, and training, all centered around the ServiceNow platform. With a team of over 600 certified experts and more than 1,200 ServiceNow mainline certifications, GlideFast has successfully served over 650 clients across various industries such as aerospace, banking and finance, global technology, healthcare, higher education, manufacturing, and retail. Key Features and Functionality: - ServiceNow Implementations and Integrations: Expertise in deploying and integrating ServiceNow solutions to streamline business processes. - Managed Support Services: Ongoing support to ensure optimal performance and continuous improvement of ServiceNow applications. - Custom Application Development: Development of bespoke applications tailored to meet unique business requirements. - Training and Process Consulting: Comprehensive training programs and consulting services to enhance user adoption and process efficiency. Primary Value and Solutions Provided: GlideFast Consulting empowers organizations to optimize their operations by leveraging the full potential of the ServiceNow platform. By offering end-to-end solutions, the company addresses challenges such as inefficient workflows, disparate systems, and the need for digital transformation. Clients benefit from improved operational efficiency, enhanced customer experiences, and accelerated business growth. The company's commitment to excellence is evidenced by accolades like the 2023 ServiceNow Americas Elite Partner of the Year and the 2023 ServiceNow Americas Customer Workflow Partner of the Year.

Guidehouse takes pride in embracing a culture of independence. Because independent thinking among a collective of brilliant minds always comes together the same way. Delivering innovative results that change the game.