--- title: ServiceNow Operational Technology Management Reviews meta_title: 'ServiceNow Operational Technology Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ServiceNow Operational Technology Management works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 1 scale: '5' date_modified: '2026-09-22' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

ServiceNow Operational Technology Management Reviews & Product Details

Top-Rated Alternatives

ClickUp
ClickUp
4.6/5(15,340)
NinjaOne
NinjaOne
4.7/5(5,817)
Automation Anywhere Agentic Process Automation
Automation Anywhere Agentic Process Automation
4.5/5(5,725)

ServiceNow Operational Technology Management Reviews (1)

Reviews

ServiceNow Operational Technology Management Reviews (1)

3.5
1 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
Anna C.
AC
Anna C.
Creator
Mid-Market (51-1000 emp.)
"Best CMS I've ever used!"
3.5/5
What do you like best about ServiceNow Operational Technology Management?

Service Now has the most all-encompassing resources and services compared to other systems I've used. This goes beyond a nice interface showing the digital workflow and extends to resources for best practices! Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Operational Technology Management?

Can improve user training and tutorial ideos for beginners working with CMS. Review collected by and hosted on G2.com.

There are not enough reviews of ServiceNow Operational Technology Management for G2 to provide buying insight. Below are some alternatives with more reviews:

1
ClickUp Logo
ClickUp
4.6
(15,340)
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
2
NinjaOne Logo
NinjaOne
4.7
(5,817)
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
3
Automation Anywhere Agentic Process Automation Logo
Automation Anywhere Agentic Process Automation
4.5
(5,725)
Automation Anywhere Agentic Process Automation (APA) lets you build and orchestrate AI agents, RPA bots, APIs, documents, and people across every enterprise system — with process expertise and governance built into every step.
4
Freshservice Logo
Freshservice
4.6
(1,384)
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
5
Atera IT Management Logo
Atera IT Management
4.6
(1,287)
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
6
Jira Service Management Logo
Jira Service Management
4.3
(1,001)
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
7
SolarWinds Service Desk Logo
SolarWinds Service Desk
4.3
(791)
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
8
SysAid Logo
SysAid
4.5
(759)
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
9
Autotask Logo
Autotask
4.3
(643)
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
10
Ivanti ITSM Logo
Ivanti ITSM
4.0
(324)
Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.
Show More
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Work at ServiceNow?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

Claim this profile
Categories on G2
Explore More