--- title: ServiceNow Financial Services Operations Reviews meta_title: 'ServiceNow Financial Services Operations Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how ServiceNow Financial Services Operations works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 11 scale: '5' date_modified: '2026-11-11' parent_category: name: Financial Services url: https://www.g2.com/categories/financial-services ---

ServiceNow Financial Services Operations Reviews & Product Details

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User Insights

Average based on 11 real user reviews.

ServiceNow Financial Services Operations Reviews (11)

Reviews

ServiceNow Financial Services Operations Reviews (11)

4.5
11 reviews

What do users say?

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GG
gautam g.
Associate
Accounting
Enterprise (> 1000 emp.)
"Service now review"
5/5
What do you like best about ServiceNow Financial Services Operations?

Service now is the best tool to manage our workflow between different teams and helps us track every request and keep an eye on everything that has been done and pending or working in progress. Its so easy to use and looks also good. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

I dont dislike anything about service now. Review collected by and hosted on G2.com.

rohan p.
RP
rohan p.
Cold Form Steel Detailer
Enterprise (> 1000 emp.)
Originally submitted 7/2/2023
"It helps to keep financials of the organisation at one place and makes it easy to maintain."
4.5/5
What do you like best about ServiceNow Financial Services Operations?

It gives analytics view for all financials of the organisation and help business to enhance the working by analysing available data in servicenoe dashboards. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

It works for all scenarios but needs to maintain the data Review collected by and hosted on G2.com.

AQIBAHMED K.
AK
AQIBAHMED K.
Assistant Manager Legal
Mid-Market (51-1000 emp.)
"A quick solution for operation in Finance Industry"
4.5/5
What do you like best about ServiceNow Financial Services Operations?

Enable to customer self service and account change request Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

Data safety and data breaches, cyber security threats etc.. Review collected by and hosted on G2.com.

GS
Gurpreet S.
Senior Data Engineer
Enterprise (> 1000 emp.)
Originally submitted 4/28/2023
"Great tool to manage your work through requests and incident"
4/5
What do you like best about ServiceNow Financial Services Operations?

Easy to use and navigate through the portal. Customization of approval workflows based on your needs Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

Needs some work on report building feature, it can be made more intractive with better visualization Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"One of the best Financial Services management suites available!"
4/5
What do you like best about ServiceNow Financial Services Operations?

The best thing about ServiceNow's UI, which I would like to mention that we are shifted to, recently, is the UI and the fastest response to the menus. The experience of raising tickets and resolving them is flawless on both the front and back ends. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

As of now, there is nothing to dislike; hoping to get an equally faster mobile version soon for flexibility in working on any device. That could be the only suggestion in this case. Review collected by and hosted on G2.com.

Darshan K.
DK
Darshan K.
Associate Consultant
Mid-Market (51-1000 emp.)
"The next financial management system"
4.5/5
What do you like best about ServiceNow Financial Services Operations?

All the financial data and process is stored under one application so that provide ease to backtrack the system Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

The security can be more enhanced as this application contains financial details Review collected by and hosted on G2.com.

Sanket M.
SM
Sanket M.
Senior Consultant
Mid-Market (51-1000 emp.)
"Next generation Financial management"
4.5/5
What do you like best about ServiceNow Financial Services Operations?

All the capabilities for handling the financials are easy to configure and use Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

As such no issue seen in the application. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"one of the Best financial reporting tool"
4/5
What do you like best about ServiceNow Financial Services Operations?

Service Now is always one of the best across multiple streams. FinServ Operations also made very easy with Service Now. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

Slowness is something makes us difficult to use. Its slowness is random in nature Review collected by and hosted on G2.com.

Prashant S.
PS
Prashant S.
Infra Tech. Specialist
Mid-Market (51-1000 emp.)
"Best ticketing tool so far"
5/5
What do you like best about ServiceNow Financial Services Operations?

Service now is one of the best ticketing tool and financial services. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

Support process is little bit slow that's what i felt, this can be improved to get better response from customer Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Best for Finance Sector"
5/5
What do you like best about ServiceNow Financial Services Operations?

You can modify it according to your need Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Financial Services Operations?

Sometimes it's becomes too complex to extract the data and not gives the correct output Review collected by and hosted on G2.com.

Pricing

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