--- title: Finacle for digital-only banks Reviews meta_title: 'Finacle for digital-only banks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 56 reviews by the users' company size, role or industry to find out how Finacle for digital-only banks works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 56 scale: '5' date_modified: '2026-09-22' parent_category: name: Financial Services url: https://www.g2.com/categories/financial-services ---

Finacle for digital-only banks Reviews & Product Details

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Finacle for digital-only banks Reviews (56)

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Finacle for digital-only banks Reviews (56)

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4.4
56 reviews

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Richa B.
RB
Richa B.
Asst manager
Enterprise (> 1000 emp.)
"Exceptional banking experience"
4.5/5
What do you like best about Finacle for digital-only banks?

It integrates seamlessly with other applications of financial institution. Easy to use interface Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

Some commands are lengthy and we have to remember them Review collected by and hosted on G2.com.

Ej C.
EC
Ej C.
Programmer
Mid-Market (51-1000 emp.)
"My experience in using Finacle"
4/5
What do you like best about Finacle for digital-only banks?

Finacle online banking offers a range of benefits and features that can make banking more convenient, secure, and personalized for customers. Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

some technical issues, such as system downtime, slow response times, or difficulty in accessing certain features/functionalities, less user friendly or intuitive than other online banking platforms they are similar with. Review collected by and hosted on G2.com.

prashant m.
PM
prashant m.
Branch Manager
Small-Business (50 or fewer emp.)
"The software helps banks to provide faster and more convenient services to their customers."
4.5/5
What do you like best about Finacle for digital-only banks?

Finacle allows banks to customize their services to meet their customer's needs. It is user-friendly and easy to navigate for bank employees. Finacle provides real-time insights and analytics for better decision-making. Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

Complex installation process and system requirements. Limited integration with third-party systems. Occasional bugs and glitches. Steep learning curve for new users Review collected by and hosted on G2.com.

Ann T.
AT
Ann T.
Enterprise (> 1000 emp.)
"Finacle Core Banking Solution: A Reliable and Efficient Choice for Streamlining Banking Operations"
5/5
What do you like best about Finacle for digital-only banks?

One of the most helpful aspects of Finacle Core Banking Solution is its comprehensive functionality. The solution covers a wide range of banking operations, including deposits, loans, payments, trade finance, and more, which makes it easier for financial institutions to manage all aspects of their business in one place.

Another major upside of using Finacle Core Banking Solution is its scalability. The solution can easily adapt to changing business needs, such as adding new products or services, without disrupting existing operations. This makes it an ideal choice for banks and other financial institutions that want to grow and expand their offerings over time.

The flexibility of Finacle Core Banking Solution is also a major advantage. The solution can be customized to meet the specific needs of each financial institution, which means that banks can tailor the solution to fit their unique business processes and requirements.

Security is another important upside of using Finacle Core Banking Solution. The solution is built with robust security features, protecting sensitive data and ensuring compliance with regulatory requirements.

Overall, the most helpful and beneficial aspects of Finacle Core Banking Solution are its comprehensive functionality, scalability, flexibility, and security. These features make it an efficient and reliable choice for financial institutions looking to upgrade their core banking systems. Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

One potential downside of Finacle Core Banking Solution is its complexity. As with any comprehensive banking system, there can be a learning curve for users who are not familiar with the solution. This can require additional training and resources for the bank to fully implement and utilize the solution.

Another potential downside is the cost of implementing and maintaining Finacle Core Banking Solution. Depending on the size of the financial institution and the level of customization required, the cost of implementation and ongoing maintenance can be significant.

Lastly, some users have reported issues with the user interface of Finacle Core Banking Solution, citing difficulties with navigation and finding specific features. However, this can be subjective and may depend on the individual user's experience and familiarity with the system.

Overall, while Finacle Core Banking Solution offers many benefits, potential downsides to consider include the complexity of the system, the cost of implementation and maintenance, and potential issues with the user interface. Review collected by and hosted on G2.com.

Musadiq T.
MT
Musadiq T.
Fraud Investigation Officer
Mid-Market (51-1000 emp.)
"Branchless banking"
4.5/5
What do you like best about Finacle for digital-only banks?

Finacle Online Banking is a comprehensive digital banking solution offered by Infosys. It provides an intuitive and engaging user interface for customers to perform a wide range of banking activities, such as account management, fund transfers, bill payments, and more. The platform is highly secure and scalable, making it suitable for use by banks of all sizes.

One of the strengths of Finacle Online Banking is its flexibility, which allows banks to customize the platform to their specific needs and preferences. Additionally, the platform integrates seamlessly with other banking systems, making it easy for banks to manage their operations efficiently.

Overall, Finacle Online Banking is a robust and reliable digital banking solution that offers a great user experience and helps banks stay ahead in the rapidly evolving digital landscape.

Thanks

Regards

Musadiq Tanveer Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

Online banking system is well for educators, However, based on other common criticisms of the platform include occasional technical glitches, slow response times, and a lack of certain advanced features compared to other digital banking solutions. However, these issues may vary depending on the specific implementation and configuration of the platform by each bank. Review collected by and hosted on G2.com.

Saroj S.
SS
Saroj S.
Trade Finance Analyst Document Checker
Enterprise (> 1000 emp.)
"Finacle Software Usage In Banking"
4.5/5
What do you like best about Finacle for digital-only banks?

Finacle Software built by Infosys is core banking software which I have used while I was working with a big private sector bank. It has simple user interface and makes it easy to understand flow of transactions captured by system for operational priorities. I have worked on other core systems but by far the most amazing experience I have is with Finacle. Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

Although Finacle is easy to understand sometimes for few operations you are required to visit lot of screens and enter difficult commands which is difficult to remember, sometimes you are even required to refer manual. Review collected by and hosted on G2.com.

umesh k.
UK
umesh k.
Deputy Manager
Enterprise (> 1000 emp.)
"Experience of most widely using banking software"
3.5/5
What do you like best about Finacle for digital-only banks?

Finacle is very much user friendly, as it helps even to a fresher to learn it properly even without taking anyone's help. It provides a great support to check customers' information in all 360° view. Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

The worst thing I found is sometimes it takes too much time to open some important commands. Other than this there should also be some more user friendly or there should be some liye versions also to check some informations about customers even when we unable to open the whole system Review collected by and hosted on G2.com.

Dushyanth K.
DK
Dushyanth K.
Presales Solutions Consultant - EMEA
Enterprise (> 1000 emp.)
"Bank in a box"
3.5/5
What do you like best about Finacle for digital-only banks?

As a flagship Infosys product, Finacle Core has a complete set of Retail/Corporate/Business banking functionalities. Finacle offers other products like CRM, Treasury, Digital Banking etc., so it is a feature-rich bank-in-a-box solution. Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

The technology used to build the Finacle core is a closed box called Finacle scripting. It needs a unique skill set to customise the solution, and resources aren't freely available. The technology is not future-proof and can be called a cloud-compatible solution instead of a cloud-native solution. Review collected by and hosted on G2.com.

Saujan B.
SB
Saujan B.
Salesforce Administrator
Enterprise (> 1000 emp.)
"Experience in Finacle 7 and Finacle 10"
3/5
What do you like best about Finacle for digital-only banks?

The overall module is good. Now it has a separate module for CRM which is also good. The table structure is also good. Other than this, the best part is the customization of Finacle. Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

Finacle sometimes doesn't follow its own rules, like sometimes even without putting the exchange rate, it allows cross-currency transactions. Sometimes it doesn't allow closing the account even after AIP is settled. Review collected by and hosted on G2.com.

Murad D.
MD
Murad D.
Treasury Consultant
Mid-Market (51-1000 emp.)
"Best solution for your treasury business through Finacle Core Banking Solution"
5/5
What do you like best about Finacle for digital-only banks?

Customization, innovation, analytics, security are best in Finacle system. The solution is highly flexible and can be easily integrated with existing banking systems, allowing for a seamless transition to the new platform. Review collected by and hosted on G2.com.

What do you dislike about Finacle for digital-only banks?

Finacle's cost is higher than the other Core Banking systems. Integration of some products. Cost should be reduced and more innovation for product development is required. Review collected by and hosted on G2.com.

Questions about Finacle for digital-only banks? Ask real users or explore answers from the community

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GU
Guest User
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Last activity about 3 years ago

Which banks use Finacle software?

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GU
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What is Finacle Treasury used for?

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Pricing

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