--- title: Sent Reviews meta_title: 'Sent Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Sent works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 7 scale: '5' date_modified: '2026-09-22' parent_category: name: Development url: https://www.g2.com/categories/development ---

Sent Reviews & Product Details

User Insights

Average based on 7 real user reviews.

Sent Reviews (7)

Reviews

Sent Reviews (7)

4.9
7 reviews
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Ahmed M.
AM
Ahmed M.
Founder
Small-Business (50 or fewer emp.)
"Efficient, High-Density, and Built to Scale for Data-Integrity Workflows"
5/5
What do you like best about Sent?

Efficient, high-density, and built to scale. It manages complex state transitions without the usual overhead, which makes it a strong fit for professional-grade workflows where data integrity is the top priority. Review collected by and hosted on G2.com.

What do you dislike about Sent?

At the moment, the platform doesn’t offer a startup-focused onboarding plan or an incubator-style support program. This can create a real barrier for new companies that want to integrate their services early in the process. Review collected by and hosted on G2.com.

Kingsley B.
KB
Kingsley B.
Founder - Avani
Small-Business (50 or fewer emp.)
"Simplifies Messaging with Unmatched Ease"
5/5
What do you like best about Sent?

I think there are a lot of things I like about Sent. The most important one is just the simplicity. With Sent, it's very much straight to the point, and I can fully understand what's going on within the interface. Integrating with Sent is quite easy, just a few lines of code and you're sending your first text, unlike with other messaging aggregators. The initial setup was easy, everything just seemed to be working perfectly fine, and the documentation was quite easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Sent?

I think another thing would just probably be the pricing. It wasn't really clear how the pricing worked on until I got on a call with, I think, Kevin from Sent. And that is when I actually got to understand how Sent goes about, pricing. Review collected by and hosted on G2.com.

Gonzalo R.
GR
Gonzalo R.
Small-Business (50 or fewer emp.)
"Efficient and Economical WhatsApp and SMS Integration"
5/5
What do you like best about Sent?

I like that Sent allows having WhatsApp and SMS in a single API without fixed costs, which simplifies things. For my ERP, it is key to be able to tag each message to identify the client in the webhook. I really find that everything in Sent is simple and quick to implement, and the initial setup was very practical and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Sent?

The fact of being an intermediary, if Sent has lag or any downtime, I lose WhatsApp. Review collected by and hosted on G2.com.

Bakani P.
BP
Bakani P.
Small-Business (50 or fewer emp.)
"Efficient Messaging Solution with Seamless API Integration"
4.5/5
What do you like best about Sent?

I really like the ease of integrating Sent's API, which makes setting things up straightforward. The templates-based messaging is great for providing structured communications with our client's users, helping to build trust with them. Plus, Sent offers one API to send messages via WhatsApp, SMS, and email without hassle. Review collected by and hosted on G2.com.

What do you dislike about Sent?

Sent relies on Facebook approving the templates. The approval/rejection process is out of their hands. Review collected by and hosted on G2.com.

RO
RADRELAY ORG O.
Founder
Small-Business (50 or fewer emp.)
"Responsive App with Excellent Customer Service"
5/5
What do you like best about Sent?

I really appreciate how responsive the app is, along with the excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about Sent?

Our company currently uses Sent’s API, and it has been working perfectly. It’s been a good relationship so far, and I don’t have any dislikes. Review collected by and hosted on G2.com.

Bora T.
BT
Bora T.
Small-Business (50 or fewer emp.)
"Effortless Messaging with Stellar Support"
5/5
What do you like best about Sent?

Sent is helping us by providing information about actions, account creation, and rewards to our customers in Omni channel fashion. I like that I can send messages by using one API for WhatsApp, SMS, and email. I particularly appreciate that Sent has a fantastic support team. The initial setup was extremely easy and only took about five minutes. Review collected by and hosted on G2.com.

What do you dislike about Sent?

N/A Review collected by and hosted on G2.com.

Stelios P.
SP
Stelios P.
Co-Founder & CEO
Small-Business (50 or fewer emp.)
"Excellent Customer Support and a Promising SMS/WhatsApp Messaging Product"
5/5
What do you like best about Sent?

Excellent CS, very promising product that anyone into SMS/WhatsApp messaging should look into Review collected by and hosted on G2.com.

What do you dislike about Sent?

Cant comment on anything negative to be honest Review collected by and hosted on G2.com.

Pricing

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