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G2 recognized SecureW2 JoinNow
SecureW2 JoinNow

By SecureW2

4.7 out of 5 stars

How would you rate your experience with SecureW2 JoinNow?

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SecureW2 JoinNow Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the knowledgeable and responsive customer support of SecureW2 JoinNow, enhancing the overall user experience. (20 mentions)
Users appreciate the ease of use of SecureW2 JoinNow, making WiFi and VPN deployments effortless and efficient. (17 mentions)
Users commend the high-level security of SecureW2 JoinNow, seamlessly enhancing network protection for diverse devices. (17 mentions)
Users find the setup process easy, making certificate management straightforward and reducing support efforts significantly. (15 mentions)
Users value the seamless certificate-based authentication of SecureW2 JoinNow, appreciating its smooth integration with BYOD and cloud platforms. (13 mentions)
Users highlight the deployment ease with SecureW2 JoinNow, thanks to exceptional support and efficient setup processes. (12 mentions)
Users commend the implementation ease of SecureW2 JoinNow, highlighting exceptional support during the deployment process. (11 mentions)
Users experience performance issues with SecureW2 JoinNow, including a dated admin portal and occasional slowness. (13 mentions)
Users note the high cost of SecureW2 JoinNow, which may be a drawback despite its benefits. (6 mentions)
Users find the difficult configuration of SecureW2 JoinNow challenging, especially during initial setup without support. (5 mentions)
Users find the difficult learning curve challenging, requiring guidance to navigate the complex setup process effectively. (5 mentions)
Users indicate the poor documentation of SecureW2 JoinNow makes implementation and understanding its architecture challenging. (5 mentions)
Users find the poor interface design of SecureW2 JoinNow challenging, especially during initial setup and navigation. (5 mentions)
Users note poor customer support, citing complexities and a lack of sufficient documentation for easier navigation. (4 mentions)

Top Pros or Advantages of SecureW2 JoinNow

1. Customer Support
Users commend the knowledgeable and responsive customer support of SecureW2 JoinNow, enhancing the overall user experience.
See 20 mentions

See Related User Reviews

Francois S.
FS

Francois S.

Enterprise (> 1000 emp.)

5.0/5

"Effortless wifi Security"

What do you like about SecureW2 JoinNow?

Working with Securew2 has significantly elevated our network security standards, thanks to their cloud-based PKI solution, integrated RADIUS server an

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Seamless WiFi Security Implementation"

What do you like about SecureW2 JoinNow?

SecureW2 JoinNow has revolutionized how we handle secure WiFi deployments, bringing together functionality, support, and security in an efficient and

2. Ease of Use
Users appreciate the ease of use of SecureW2 JoinNow, making WiFi and VPN deployments effortless and efficient.
See 17 mentions

See Related User Reviews

TN

Tariq N.

Mid-Market (51-1000 emp.)

5.0/5

"SecureW2"

What do you like about SecureW2 JoinNow?

The Dashboard is easy to use and very user friendly. It was easy to setup and managing the certificates.

ET

Erick T.

Mid-Market (51-1000 emp.)

4.0/5

"Secure W2"

What do you like about SecureW2 JoinNow?

SW2 has made PKI easy to deploy for WIFI radius, vpn and other cert based needs, their support was easy to contact and helped us imeplment.

3. Security
Users commend the high-level security of SecureW2 JoinNow, seamlessly enhancing network protection for diverse devices.
See 17 mentions

See Related User Reviews

John B.
JB

John B.

Mid-Market (51-1000 emp.)

5.0/5

"Secure w2 certificates for phishing resistant BYOD entra authentication"

What do you like about SecureW2 JoinNow?

We are using it to secure BYOD laptops, and it works super smoothly. It integrates very easily with Entra id in 365, and allows us to require a certif

Francois S.
FS

Francois S.

Enterprise (> 1000 emp.)

5.0/5

"Effortless wifi Security"

What do you like about SecureW2 JoinNow?

Working with Securew2 has significantly elevated our network security standards, thanks to their cloud-based PKI solution, integrated RADIUS server an

4. Setup Ease
Users find the setup process easy, making certificate management straightforward and reducing support efforts significantly.
See 15 mentions

See Related User Reviews

TN

Tariq N.

Mid-Market (51-1000 emp.)

5.0/5

"SecureW2"

What do you like about SecureW2 JoinNow?

The Dashboard is easy to use and very user friendly. It was easy to setup and managing the certificates.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Secure W2 Makes it Easy"

What do you like about SecureW2 JoinNow?

Secure W2 JoinNow streamlines access for your users in an enterprise environment, significantly reducing the support load for your team and eliminatin

5. Authentication
Users value the seamless certificate-based authentication of SecureW2 JoinNow, appreciating its smooth integration with BYOD and cloud platforms.
See 13 mentions

See Related User Reviews

John B.
JB

John B.

Mid-Market (51-1000 emp.)

5.0/5

"Secure w2 certificates for phishing resistant BYOD entra authentication"

What do you like about SecureW2 JoinNow?

We are using it to secure BYOD laptops, and it works super smoothly. It integrates very easily with Entra id in 365, and allows us to require a certif

Verified User
I

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Impressive product, more impressive service"

What do you like about SecureW2 JoinNow?

SecureW2's moden take on PKI has transformed our organisations certificate based authentication capabilities. It's ability to seamlessly integrate wit

6. Deployment Ease
Users highlight the deployment ease with SecureW2 JoinNow, thanks to exceptional support and efficient setup processes.
See 12 mentions

See Related User Reviews

DP

Darin P.

Enterprise (> 1000 emp.)

5.0/5

"Great cloud PKI and Radius solution"

What do you like about SecureW2 JoinNow?

SecureW2 JoinNow allowed us to replace our legacy on-premise radius and certificate authority and move to a fully managed cloud offering. Our primary

VA

Victor A.

Mid-Market (51-1000 emp.)

5.0/5

"A great solution that you can set it and forget it!"

What do you like about SecureW2 JoinNow?

The best part about this solution is that it is set it and forget it. When you first sign up, they have someone that works with you and setup what yo

7. Implementation Ease
Users commend the implementation ease of SecureW2 JoinNow, highlighting exceptional support during the deployment process.
See 11 mentions

See Related User Reviews

Francois S.
FS

Francois S.

Enterprise (> 1000 emp.)

5.0/5

"Effortless wifi Security"

What do you like about SecureW2 JoinNow?

Working with Securew2 has significantly elevated our network security standards, thanks to their cloud-based PKI solution, integrated RADIUS server an

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Seamless WiFi Security Implementation"

What do you like about SecureW2 JoinNow?

SecureW2 JoinNow has revolutionized how we handle secure WiFi deployments, bringing together functionality, support, and security in an efficient and

Top Cons or Disadvantages of SecureW2 JoinNow

1. Performance Issues
Users experience performance issues with SecureW2 JoinNow, including a dated admin portal and occasional slowness.
See 13 mentions

See Related User Reviews

TN

Tariq N.

Mid-Market (51-1000 emp.)

5.0/5

"SecureW2"

What do you dislike about SecureW2 JoinNow?

The Site can be slow sometimes but that did not prevent us from doing our tasks.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"SecureW2 makes secure network access a breeze"

What do you dislike about SecureW2 JoinNow?

Initial set up and roll out has it's hurdles, along with limited customization options.

2. Expensive
Users note the high cost of SecureW2 JoinNow, which may be a drawback despite its benefits.
See 6 mentions

See Related User Reviews

David D.
DD

David D.

Enterprise (> 1000 emp.)

5.0/5

"Experts in all things Mac!"

What do you dislike about SecureW2 JoinNow?

Their pricing is higher than most, but their understanding of enterprise environments, particularly macOS makes up for that.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Making PKI easy!"

What do you dislike about SecureW2 JoinNow?

I haven't had any issues with SecureW2, however, I suppose the price would be the only downside thus far.

3. Difficult Configuration
Users find the difficult configuration of SecureW2 JoinNow challenging, especially during initial setup without support.
See 5 mentions

See Related User Reviews

Greg H.
GH

Greg H.

Enterprise (> 1000 emp.)

4.5/5

"SecureW2 has exceeded our expectations with its feature set and customer support."

What do you dislike about SecureW2 JoinNow?

Without the use of customer support, setup would be very difficult.

Ole C.
OC

Ole C.

Mid-Market (51-1000 emp.)

4.5/5

"Solid product, good support"

What do you dislike about SecureW2 JoinNow?

The admin portal seems a bit dated and not very easy to use. The initial setup is quite tricky and hard to debug if you don't have some experience in

4. Difficult Learning Curve
Users find the difficult learning curve challenging, requiring guidance to navigate the complex setup process effectively.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Securing our WiFi deployment has never been easier."

What do you dislike about SecureW2 JoinNow?

Because I am not a PKI expert, some of the deployment is very inintuitive, but I don't think thats the fault of SecureW2, but rather just the reality

SB

steve b.

Mid-Market (51-1000 emp.)

5.0/5

"Great functionality and technical support."

What do you dislike about SecureW2 JoinNow?

Set up was not obvious, and we had to be led through the configuration by SecureW2. However, SecureW2 set up several calls and we were able to addr

5. Poor Documentation
Users indicate the poor documentation of SecureW2 JoinNow makes implementation and understanding its architecture challenging.
See 5 mentions

See Related User Reviews

ST

Shamyog T.

Mid-Market (51-1000 emp.)

4.5/5

"Quick and Easy Access to the Wi-Fi with Secure Arthitecture"

What do you dislike about SecureW2 JoinNow?

The architecture is highly sophisticated and requires thorough study of the SecureW2 documentation to fully comprehend its intricacies. However, it se

ET

Erick T.

Mid-Market (51-1000 emp.)

4.0/5

"Secure W2"

What do you dislike about SecureW2 JoinNow?

Admin UI could use a refresh update, would appreciate some Okta level documentation

6. Poor Interface Design
Users find the poor interface design of SecureW2 JoinNow challenging, especially during initial setup and navigation.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Secure Authentication"

What do you dislike about SecureW2 JoinNow?

The GUI administration could be enhanced in certain areas to make it more user-friendly. However, I rarely need to use the GUI since the deployment pr

ET

Erick T.

Mid-Market (51-1000 emp.)

4.0/5

"Secure W2"

What do you dislike about SecureW2 JoinNow?

Admin UI could use a refresh update, would appreciate some Okta level documentation

7. Poor Customer Support
Users note poor customer support, citing complexities and a lack of sufficient documentation for easier navigation.
See 4 mentions

See Related User Reviews

BB

Bryan B.

Mid-Market (51-1000 emp.)

5.0/5

"Quick Setup and Works as Advertised"

What do you dislike about SecureW2 JoinNow?

I have found reporting to be a bit unintuitive and clunky. We needed to open a support case to find the information we needed in the reports.

Ally W.
AW

Ally W.

Mid-Market (51-1000 emp.)

3.5/5

"Streamlining BYOD onboarding"

What do you dislike about SecureW2 JoinNow?

Mac Based Authentication is not working for us this year. It worked great last year but some of the updates on the backend have broken our implementat

SecureW2 JoinNow Reviews (90)

Reviews

SecureW2 JoinNow Reviews (90)

4.7
90 reviews
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G2 reviews are authentic and verified.
Verified User in Medical Devices
AM
Enterprise (> 1000 emp.)
"Rock-Solid Security and Exceptional Support with SecureW2"
What do you like best about SecureW2 JoinNow?

SecureW2 is a rock-solid solution for network security and authentication. The product is reliable, easy to deploy, and performs consistently without hiccups. What truly sets it apart is the outstanding support and deployment team—responsive, knowledgeable, and committed to ensuring a smooth rollout. Overall, SecureW2 delivers both technical excellence and exceptional customer experience. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

For our purposes of wireless authentication, I could find no issues at all—SecureW2 performs exceptionally. Any potential concerns others might raise, such as learning curve or configuration complexity, were fully addressed by the excellent deployment and support teams. In practice, the product has been seamless and dependable for us. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Seamless Secure Authentication"
What do you like best about SecureW2 JoinNow?

The service eliminates the need for complicated PKI infrastructure by offering a comprehensive cloud-based solution. It integrates seamlessly with Microsoft Intune to deploy machine-based certificates to Windows devices. With SecureW2 cloud certificates, password-based authentication for WIFI and VPN services is no longer necessary. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

The GUI administration could be enhanced in certain areas to make it more user-friendly. However, I rarely need to use the GUI since the deployment process is straightforward. Once everything is set up, there is little need to revisit the interface. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Effortless Certificate Management and Seamless Implementation"
What do you like best about SecureW2 JoinNow?

Ease of certificate management for our RADIUS implementation, the ability to utilize the built in certificate authority for other items other than just RADIUS. We had a smooth implementation as we worked directly with the SecureW2 team to implement the product. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

The only dislike I can report, is a bit of confusion with the support team in terms of an issue that we had, it took a bit of time prior to getting the answer for the issue. This was only a one time thing to this point. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Enterprise (> 1000 emp.)
"Effortless Implementation and Expert Support"
What do you like best about SecureW2 JoinNow?

SecureW2 is extremely simple to implement, but not limited in features. Their engineers know their stuff. From POC to Deployment, the entire process was smooth and went as expected Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

The pricing and licensing model can be a barrier. The product names and licensed tiers/functionality are a bit confusing Review collected by and hosted on G2.com.

AR
Intune Administrator
Enterprise (> 1000 emp.)
"Effortless User Authentication, Perfect for Onboarding"
What do you like best about SecureW2 JoinNow?

Cert Based Authentication is the best about SecureW2. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

During Intune deployment, we have to assign the intermediate cert, both user and device at the same time. Review collected by and hosted on G2.com.

ST
IT Engineer
Mid-Market (51-1000 emp.)
"Quick and Easy Access to the Wi-Fi with Secure Arthitecture"
What do you like best about SecureW2 JoinNow?

Recently, we implemented the SecureW2 Cloud PKI solution to enhance Wi-Fi authentication for corporate devices managed through Intune. This integration streamlined the process, enabling seamless and secure access to corporate Wi-Fi on company-managed devices using the SecureW2 architecture. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

The architecture is highly sophisticated and requires thorough study of the SecureW2 documentation to fully comprehend its intricacies. However, it secures the connection which is important. Review collected by and hosted on G2.com.

Joshua T.
JT
Network and Systems Specialist I
Mid-Market (51-1000 emp.)
"Scalable, Reliable Solution with Excellent Support"
What do you like best about SecureW2 JoinNow?

It reduced our infrastructure burden and is scalable. Support is good on calls, and the product is reliable. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

There is a learning curve when trying to utilize the full feature set. Some of the documentation could be better structured/searchable. Review collected by and hosted on G2.com.

DP
Cyber Security Manager
Enterprise (> 1000 emp.)
"Great cloud PKI and Radius solution"
What do you like best about SecureW2 JoinNow?

SecureW2 JoinNow allowed us to replace our legacy on-premise radius and certificate authority and move to a fully managed cloud offering. Our primary use case is device certificate based authentication for our wireless networks. It integrates easily with with Microsoft Intune and uses SCEP to automatically enroll and deploy certificates to all our managed Window and MacOS devices, it is literally set it and forget it. We did a 30-day proof-of-concept, and their onboarding team assisted with configuring the PKI and Radius policies, creating and assigning all the Intune profiles and in under 2 hours we had a fully working environment with devices authenticating over 802.1x via certificates. Their support is very responsive and resolves issues quickly. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

All the documentation is in PDF format which is cumbersome. Having a web-based knowledge base with the ability to search would be a huge improvement and make it easier to navigate and find answers to your questions. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Enterprise (> 1000 emp.)
"Reliable security with excellent onboarding and support"
What do you like best about SecureW2 JoinNow?

Our experience with SecureW2 has been extremely positive. We use the JoinNow Connector K12 Bundle, JoinNow MultiOS, and JoinNow CloudRADIUS, and each has worked smoothly in our environment. The onboarding team guided us clearly through setup, and their support continues to be responsive and knowledgeable whenever questions arise.

The certificate-based approach has strengthened our network security and greatly reduced day-to-day access issues across macOS, Windows, iOS, Android, and ChromeOS devices. SecureW2 integrates well with our identity systems and has proven reliable over time.

SecureW2 has delivered exactly what we needed: dependable products backed by an outstanding team. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

Nothing so far. It sure beats running this on a local Windows CA PKI. Review collected by and hosted on G2.com.

TS
System Engineer
Mid-Market (51-1000 emp.)
"Effortless and Reliable—It Just Works"
What do you like best about SecureW2 JoinNow?

The cloud application simply just works and keeps on working. Review collected by and hosted on G2.com.

What do you dislike about SecureW2 JoinNow?

The workflow definition could be laid out in a little more straight forward path. Review collected by and hosted on G2.com.

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