Sectigo Certificate Manager Pricing Overview

Overall the service and product has been a significant improvement from our previous vendor. The implementation was a breeze, the solution has significantly reduced administrative effort, and we are able to empower teams directly, all for a significantly lower cost than our previous vendor. The vendor has also been proactive in notifying us of changes that impact our certificates, and has been great to work with. Review collected by and hosted on G2.com.

There are few true issues or dislikes for the product. It would be helpful if lower tiered support contracts had established regular contacts (limited at the lower tiers), but as the solution has operated exactly as we needed it to, there is not much need for that. Review collected by and hosted on G2.com.

I like the pricing of Sectigo Certificate Manager; they are cheap. The pricing is competitive compared to other EV Code Signing providers, which is important when you are a startup watching costs. The core signing functionality works fine when you have the certificate in hand. The product itself does what it needs to do. Review collected by and hosted on G2.com.

The approval and verification process is painfully slow. Our order took over a month to process and is still processing despite submitting address verification at least five times, including a formal legal opinion letter from our legal team. We were stuck on location verification even though our previous certificate was issued without issues. Support was unresponsive to escalation. If you need a certificate issued on any kind of timeline, be aware that the approval process may take weeks, if not months longer than expected. The initial setup for the signing tool itself was straightforward. However, the certificate issuance and approval process was extremely difficult, and it took over a month and multiple rounds of address verification before we could even begin using the certificate. Review collected by and hosted on G2.com.