As part of our paid marketing and digital strategy work, we've been paying closer attention to how AI-powered search is influencing customer research and brand discovery. We introduced SE Ranking to better understand how our clients' brands were appearing in AI-generated answers and to complement the search visibility metrics we already report on.
The feature we've used most is AI Answer Visibility Tracking. During campaign planning and monthly performance reviews, we monitored how frequently client brands appeared across relevant AI-generated responses for both branded and non-branded queries. This gave us another layer of insight beyond keyword rankings and helped us understand whether content was gaining visibility within AI answer engines.
Rather than treating AI visibility as a standalone metric, we incorporated it into our broader reporting alongside SEO and paid search performance. That made it easier to identify opportunities where stronger content or improved topical coverage could increase a client's visibility in AI-generated recommendations.
The platform is easy to navigate, and the reporting is clear enough to share with both internal teams and clients without requiring extensive explanation. Review collected by and hosted on G2.com.
The AI visibility features are already useful, but we'd welcome more segmentation by answer engine and additional historical reporting. For agencies managing multiple client accounts, expanded reporting templates and dashboard customization would also make ongoing client reporting more efficient. Review collected by and hosted on G2.com.
