# ScriptRunner for Jira Reviews **Vendor:** Adaptavist **Category:** [Project Management Tools Software](https://www.g2.com/categories/project-management-tools) **Average Rating:** 4.4/5.0 **Total Reviews:** 26 ## About ScriptRunner for Jira Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated info using Scripted Fields Build bespoke workflows, enforce any criteria with validators and conditions, and more. Leverage advanced JQL functions with Enhanced Search (also a standalone app) Get comprehensive documentation, a dedicated support team, and the flexibility to easily scale as your needs grow. Try ScriptRunner for free. ## ScriptRunner for Jira Pros & Cons **What users like:** - Users value the **automation capabilities** of ScriptRunner for Jira, enhancing workflows and simplifying task management effectively. (11 reviews) - Users value the **customizability** of ScriptRunner for Jira, enhancing flexibility and tailoring workflows to specific needs. (11 reviews) - Users value the **customization capabilities** of ScriptRunner for Jira, enhancing workflow efficiency and meeting unique needs. (10 reviews) - Users appreciate the **ease of use** of ScriptRunner for Jira, enhancing efficiency with its user-friendly interface and automation. (8 reviews) - Users value the **Jira Integration** of ScriptRunner for enabling customized workflows and automation without needing coding knowledge. (8 reviews) - Customer Support (4 reviews) - Helpful (2 reviews) - Ease of Understanding (1 reviews) - Flexibility (1 reviews) - Integrations (1 reviews) **What users dislike:** - Users find ScriptRunner's setup and usage **complex and challenging** , particularly if they lack coding expertise. (3 reviews) - Users find the **difficult learning curve** of ScriptRunner challenging, especially without prior scripting experience. (2 reviews) - Users find **insufficient information** problematic, citing outdated and poorly organized documentation that hinders effective tool usage. (2 reviews) - Users find the **learning curve steep** for ScriptRunner due to its advanced scripting capabilities and management needs. (2 reviews) - Users report **performance issues** with ScriptRunner for Jira, requiring optimization and possibly affecting system reliability. (2 reviews) - Slow Performance (2 reviews) - Complex Configuration (1 reviews) - Difficult Setup (1 reviews) - Expensive (1 reviews) - Limited Version Support (1 reviews) ## ScriptRunner for Jira Reviews ### 1. Best App so far in Marketplace to tweak Jira as per your needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about ScriptRunner for Jira?** Gives total control to Jira Admins/ Developers to define customisations. There are numerous modules available, including Scripted Fields, Listeners, workflow modules, Custom Rest Endpoints etc.. So far there are no other plugins in the marketplace which is as powerful as Script Runner **What do you dislike about ScriptRunner for Jira?** The plugin is a little on the expensive side. One needs to have development skills to use the modules. It is tricky to write the scripts especially Conditions and Validators in the Jira Cloud **What problems is ScriptRunner for Jira solving and how is that benefiting you?** The vanilla Atlassian products can be tweaked only up to a limited extent. With Script Runner we can write our own scripts to take the customisations to a whole new level and really take control of our Jira instance. ### 2. Honest Review about Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ScriptRunner for Jira?** ScriptRunner for Jira helps in automating and customizing my tasks easily. It helps me in saving time by automating repettitive task so that i can focus on more important work. Also, i feel it's a user-friendly tool. **What do you dislike about ScriptRunner for Jira?** It's a bit complicated to use, especially if you're not a coding expert. Sometimes, It slows down the system that makes work less effecient. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner for Jira helps in automating repetitive tasks with the help of workflows and processes within Jira. It has benefitted me in saving time, reducing errors and increaing work effeciency. ### 3. Best for automation tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav P. | Quality Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about ScriptRunner for Jira?** It is easy to use with automating issue creation, updating fields, and assigning issues with Scriptrunner. Automation helps improve efficiency and integration in workflow execution for the implementation of tasks. That's why I use it frequently with great customer support. **What do you dislike about ScriptRunner for Jira?** I don't think there is any issue with this tool, but sometimes the process of implementation is slow, yet it's working fine. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** I use ScriptRunner for my testing, which helps me track bugs automatically, assisting my team in creating a great product. ### 4. Script Runner for Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Kumar A. | Machine Learning Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about ScriptRunner for Jira?** I appreciate ScriptRunner for Jira for its powerful scripting capabilities, automation features, and the ability to customize and extend Jira functionalities through scripts. **What do you dislike about ScriptRunner for Jira?** I find ScriptRunner for Jira challenging to learn due to its advanced scripting capabilities. Additionally, it might require careful management to avoid potential issues with complex scripts. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner for Jira helps solve various problems by enabling users to: Automate Tasks: It allows automation of repetitive tasks, reducing manual effort and improving efficiency. Customize Workflows: Users can create custom workflows and conditions, tailoring Jira to specific project needs. Enhance Functionality: It extends Jira's functionality by adding custom scripts, providing solutions beyond the standard features. Bulk Operations: ScriptRunner facilitates bulk operations, saving time when dealing with multiple issues. ### 5. My review of scriptrunner for jira for the usecases that I worked on **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about ScriptRunner for Jira?** ScriptRunner for Jira improves the flexibility and usefulness of the platform with several benefits. With its help, users can reduce manual labor and increase efficiency by automating complex operations, customizing fields, and creating dynamic forms. With its large pre-built script library and intuitive UI, ScriptRunner enables customers to customize Jira to meet unique business requirements. **What do you dislike about ScriptRunner for Jira?** Although ScriptRunner for Jira provides extensive customization, some users might find learning the scripting language, Groovy, difficult. Over-reliance on intricate scripting may cause maintenance problems, particularly for non-programmers. Extensive customisation might also affect system performance and raise the possibility of mistakes. Regular Jira changes could necessitate modifying the script, which could lead to compatibility problems. It's important for users to carefully weigh simplicity versus customisation in order to prevent any potential ScriptRunner downsides. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner for Jira simplifies workflows, offers sophisticated customization, and automates repetitive operations to handle major issues. This automation lessens the possibility of human error, increases efficiency, and decreases manual labor. Groovy's ability to write custom scripts gives us the flexibility to modify Jira to meet our unique business requirements. The vast script library of the plugin expedites development and fosters teamwork through its smooth interface with other platforms. All things considered, ScriptRunner enhances our Jira experience by fixing problems with manual procedures, inefficient workflows, and system flexibility, which eventually results in increased output and better project management. ### 6. best product for manage work **Rating:** 5.0/5.0 stars **Reviewed by:** rajat k. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about ScriptRunner for Jira?** it's ease to use with best customer support and with number of features which provide integra **What do you dislike about ScriptRunner for Jira?** there is nothing about dislike which i explain all the past is good **What problems is ScriptRunner for Jira solving and how is that benefiting you?** i'm software tester so jira is the best tool for bug tracking and scriptRunner also the best past that i have to use for that and i'm very satify with that ### 7. Boosting Productivity with ScriptRunner **Rating:** 5.0/5.0 stars **Reviewed by:** Shivam S. | Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about ScriptRunner for Jira?** It allows users to write custom Groovy scripts to automate various tasks, extend Jira functionality, and perform advanced customizations.It enables the automation of complex workflows by scripting conditions, validators, post-functions, and listeners. **What do you dislike about ScriptRunner for Jira?** Inadequate or poorly organized documentation can be a significant drawback. Users often rely on clear and comprehensive documentation to understand how to use the features of a tool effectively. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** It allows users to create custom workflows using scripts, enabling tailored and automated processes that align with specific business requirements. It also allows users to create custom event handlers and triggers through scripts, enabling more sophisticated and specific event-driven actions. ### 8. Best Plugin in market for Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Vaibhav P. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about ScriptRunner for Jira?** I have used ScriptRunner in my day to day work, it helps alot in terms of creating custom script. ScriptRunner provide good customer support with multiple advanced features. Easy to use while implementing daily task. ScriptRunner has good automation capabilities where we can use automation in our daily task. It give all admin control for customising Jira. **What do you dislike about ScriptRunner for Jira?** ScriptRunner is a good learning module, it's has nothing to deslike. It's should be easily adobtable... **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Scriptrunner allows us to create complex workflow rules with ease. This allows us to keep workflows simple but ensure that they meet our customers needs. ### 9. ScriptRunner for Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about ScriptRunner for Jira?** It allows users to create custom workflows, automate repetitive tasks, and enhance Jira's capabilities beyond its out-of-the-box functionalities. **What do you dislike about ScriptRunner for Jira?** ScriptRunner can be complex to set up and use, especially for users without scripting experience. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner allows to automate repetitive tasks and workflows within Jira. It help ensure security and compliance within Jira environments. ### 10. Best Script Runner in market for Jira **Rating:** 4.5/5.0 stars **Reviewed by:** Vanisha A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about ScriptRunner for Jira?** This plugin is a great help when you want to extend your behaviours, listeners and even some custom scripts. It is very friendly and easy to use. It is a great plugin for customization,automation of workflows, JQL and much more. If you have good hands on on scripts you can easily create wonders with this plugin. **What do you dislike about ScriptRunner for Jira?** Certainly, Templates can be improved and interfaces can be improved vertically and horizontally which is now not that user friendly. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** This plugin is a great help when you want to extend your behaviours, listeners and even some custom scripts. It is a great plugin for customization,automation of workflows, JQL and much more. ### 11. Great work in less time **Rating:** 3.5/5.0 stars **Reviewed by:** Suraj B. | Senior Process Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about ScriptRunner for Jira?** Scriptrunner is easy to use, good customer support with multiple features. **What do you dislike about ScriptRunner for Jira?** No any specific dislike for scriprunner for jira **What problems is ScriptRunner for Jira solving and how is that benefiting you?** create scripted custom fields that allow you to include calculations in a field. For example you can use a custom field to display the date and time the issue had its status changed ### 12. Scriptrunner is really easy to understand and automate various tasks and workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Paras B. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about ScriptRunner for Jira?** Scriptrunner for jira is very flexible and easily customizable. It has great automation capabilities where users can easily automate their daily tasks and workflows. **What do you dislike about ScriptRunner for Jira?** It is quite tough to maintain and has hige dependency on scripting. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** It solves the very relevant problem of automation. ### 13. One of the best automation tool for Jira!!! **Rating:** 4.0/5.0 stars **Reviewed by:** Sugam M. | Member of Technical Staff, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about ScriptRunner for Jira?** The ease of use and high customisability is the best part. **What do you dislike about ScriptRunner for Jira?** Sometime faced performance issue, which were mostly resolved by optimised queries. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Automation with Jira, saving a lot of developer time. ### 14. They are very useful in terms of customisation.We can use our own custom variable as per requirement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about ScriptRunner for Jira?** The best part is it can help you to extend some functionality as per your need. **What do you dislike about ScriptRunner for Jira?** Not much to dislike but yeah the documentation regarding this topic is kind of outdated. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** We can have a workflow condition to extend our existing functionalities. It saves time, energy as well as it is easy to use once adapted correctly. ### 15. ScriptRunner for Jira **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about ScriptRunner for Jira?** Easy to use for carrying out daily activities **What do you dislike about ScriptRunner for Jira?** Need better customer care support for the users **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Help with the automation ### 16. best plugin **Rating:** 5.0/5.0 stars **Reviewed by:** Calogero Kalos B. | project manager and jira power user, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about ScriptRunner for Jira?** I use this plugin with great satisfaction. It allows me to both customize the behaviors of the Jira interface, which is often not fully modelable as needed in corporate companies. It allows me to improve JQL searches by inserting very useful extensions that enhance Jira filters and thus also improve the use of Boards and Dashboards. Without a doubt it is a plugin that should always be part of Jira. I highly recommend it. Then Adaptavist's support is fast, accurate, friendly. **What do you dislike about ScriptRunner for Jira?** what don't I like? Yes I say this with the intention to improve if you can the plugin: the programming interface is awkward to use especially because it forces you to scroll vertically or horizontally is not very intuitive. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** I use this plugin with great satisfaction. It allows me to both customize the behaviors of the Jira interface, which is often not fully modelable as needed in corporate companies. It allows me to improve JQL searches by inserting very useful extensions that enhance Jira filters and thus also improve the use of Boards and Dashboards. Without a doubt it is a plugin that should always be part of Jira. I highly recommend it. Then Adaptavist's support is fast, accurate, friendly. ### 17. ScriptRunner: No Code Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about ScriptRunner for Jira?** The ability to automate workflows and bulk update, ability be specific when searching using JQL, and you can still use this if your team doesn't have coding knowledge. Plus they have a good knowledge base. **What do you dislike about ScriptRunner for Jira?** I haven't found any yet. They have a good learning dashboard and many templates to get started, so its easy to adopt. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** The time-saving ability to notify others working on the project. ### 18. Amazing plugin and incredible script runner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2023 **What do you like best about ScriptRunner for Jira?** It allows us to do advanced operations in workflows,schedule operations or kick off custom scripts using triggers,ability to call external services,automate workflows and build scripts. **What do you dislike about ScriptRunner for Jira?** There is nothing much to dislike about this product **What problems is ScriptRunner for Jira solving and how is that benefiting you?** It allows us to create complex workflow rules with ease,complicated scenarios like autocreate linked issues based on change action on custom fields and benefits of including scripts in post functions ### 19. Script Runner extends Jira further it limits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about ScriptRunner for Jira?** The flexibility for developing custom scripts to do automation and integrations with third-party tools **What do you dislike about ScriptRunner for Jira?** Cloud and On-Prem versions have different functionality. Cloud is still more limited if we compare it with the On-Prem version **What problems is ScriptRunner for Jira solving and how is that benefiting you?** It enables to development of complex use cases and automatization using Groovy. So you it allow you to extends Jira for doing almost anything. ### 20. Script runner **Rating:** 4.0/5.0 stars **Reviewed by:** Venkatesh K. | Sr software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about ScriptRunner for Jira?** Behaviours and listeners and built-in scripts **What do you dislike about ScriptRunner for Jira?** All are good , at this moment nothing is there. **Recommendations to others considering ScriptRunner for Jira:** Good add-on **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Scripted fields, and benifits of including scripts in the post functions ### 21. amazing add on for Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about ScriptRunner for Jira?** ability to call any external services and update Jira more efficiently **What do you dislike about ScriptRunner for Jira?** They could have added a few simple if. then. else automation **What problems is ScriptRunner for Jira solving and how is that benefiting you?** update Jira issues based on certain actions using Jira SDK. ### 22. Ignorance is not always bliss! **Rating:** 5.0/5.0 stars **Reviewed by:** Alyse K. | Quality Assurance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2020 **What do you like best about ScriptRunner for Jira?** All-in-one capabilities! The amount of assets this program holds to track and document all processes and procedures is uncanny. Prior to using Scriptrunner, my team was working on multiple different programs and softwares to track processes and documentations. It was an awful experience and we had no idea that there were solutions to all of our flow issues out there. Not until the newest hire enlightened us and we haven't gone back! **What do you dislike about ScriptRunner for Jira?** There is a bit of a learning curve on Jira in general, but once taught and the process becomes clear - Its the best software, in my opinion, for automation testing and documentation. 10/10 would recommend to anyone in my field. **Recommendations to others considering ScriptRunner for Jira:** If you have a small team or working on small individual projects only, don't bother going through the learning curve of this application and Its complexity. For big projects and teams with continuous tests and software updates, this is perfect for management and documentation. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** In other softwares, teams are limited to templates, documenting certain ways, and adapting to THEIR FLOW. With Scriptrunner's awesome customization capabilities, you can create custom scripts that fit your teams flow and fields. This allows for businesses and teams to reach further in their testing and development within their own softwares! ### 23. Must have Jira Server App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2020 **What do you like best about ScriptRunner for Jira?** Scriptrunner is a must have app for Atlassian products. I have been using it on Jira server for years. The product allows you to do advanced operations in workflows, schedule automatons or kick off custom scripts using triggers. The freedom and versatility it provides allows you to implement complex processes in Jira without having to create your own app. The things you can do are endless since it allows you to create your own groovy scripts. Scriptrunner is also always improving. Every year they release additional enhancements that make your life easier. They are constantly adding delivered scripts that are easy to configure and setup. **What do you dislike about ScriptRunner for Jira?** If someone is not familiar with groovy or with how Jira works they can create scripts that create a large overhead. Since you can create your own scripts using groovy it is important to vet. If you have a developer who is lazy there is nothing in the application that would prevent him from bringing your system to it knees. **Recommendations to others considering ScriptRunner for Jira:** For more complex implementations you will need someone who can write groovy. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Scriptrunner allows us to create complex workflow rules with ease. This allows us to keep workflows simple but ensure that they meet our customers needs. ### 24. Experience of few 7 months **Rating:** 4.0/5.0 stars **Reviewed by:** Bashar H. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2019 **What do you like best about ScriptRunner for Jira?** I like the way it s designed and possibility to test it on specific tickets without affecting the live ticket **What do you dislike about ScriptRunner for Jira?** Language is little bit harder and need time to learn it, the predefined scripts don't cover all scenarios **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Complicated scenarios like autocreate linked issues based on change action on custom fields ### 25. Extremely helpful in streamlining our reporting process **Rating:** 4.0/5.0 stars **Reviewed by:** Nahid K. | Quality Assurance Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2019 **What do you like best about ScriptRunner for Jira?** We use ScriptRunner to run a variety of reporting that helps us better understand how our Sprints are going across multiple teams. **What do you dislike about ScriptRunner for Jira?** Ramping up and getting used to it can lead to a lot of spam. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Reporting! ### 26. Great plugin! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about ScriptRunner for Jira?** Affordable plugin for JIRA that is full of functionality and options to make JIRA more powerful. **What do you dislike about ScriptRunner for Jira?** It does the job well and allows for a lot of functionality. I don't have any issues or concerns with it. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner for JIRA allows us to automate different tasks and simplify things that would be more complex. ## ScriptRunner for Jira Discussions - [Is ScriptRunner for Jira free?](https://www.g2.com/discussions/scriptrunner-for-jira-is-scriptrunner-for-jira-free-2deeb0bf-851d-4091-a262-ece863233990) - 2 comments - [Is ScriptRunner for Jira free?](https://www.g2.com/discussions/scriptrunner-for-jira-is-scriptrunner-for-jira-free-811244a9-e223-482d-bb60-c88d6e67313f) - 1 comment - [View ScriptRunner for Jira pricing details and edition comparison](https://www.g2.com/products/scriptrunner-for-jira/reviews?source=search§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+21%3A53%3A59+-0500&secure%5Bsession_id%5D=62463f25-f24e-44d7-9df8-7803c660bac7&secure%5Btoken%5D=dea7fd682c74914654ea60aceff238ff888bb511b27567507867e84f0b47d4b1&format=llm_user) ## ScriptRunner for Jira Features **Administration** - Change Management - Asset Management - Reports & Analytics **Setup** - Activities - Flows - Dependencies - Notifications **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Updates - Audit Trail - Integration **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Generative AI** - AI Text Generation **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top ScriptRunner for Jira Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.7/5.0 (11,821 reviews) - [Gmelius](https://www.g2.com/products/gmelius/reviews) - 4.4/5.0 (756 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,207 reviews)