---
title: ScriptRunner for Jira Reviews
meta_title: 'ScriptRunner for Jira Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 26 reviews by the users' company size, role or industry to
  find out how ScriptRunner for Jira works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 26
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Project, Portfolio & Program Management
  url: https://www.g2.com/categories/project-portfolio-program-management
---

# ScriptRunner for Jira Reviews
**Vendor:** Adaptavist  
**Category:** [Project Management Tools Software](https://www.g2.com/categories/project-management-tools)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 26
## About ScriptRunner for Jira
Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated info using Scripted Fields Build bespoke workflows, enforce any criteria with validators and conditions, and more. Leverage advanced JQL functions with Enhanced Search (also a standalone app) Get comprehensive documentation, a dedicated support team, and the flexibility to easily scale as your needs grow. Try ScriptRunner for free.



## ScriptRunner for Jira Pros & Cons
**What users like:**

- Users appreciate the **ease of automation** in ScriptRunner, enhancing workflow efficiency and simplifying issue management. (11 reviews)
- Users value the **high customizability** of ScriptRunner for Jira, enabling tailored automation and enhanced functionality. (11 reviews)
- Users value the **flexibility and customization** of ScriptRunner for Jira, enhancing automation and tailored workflow solutions. (10 reviews)
- Users find ScriptRunner for Jira to be extremely **easy to use** , enhancing workflow efficiency with its automation capabilities. (8 reviews)
- Users value the **Jira integration** of ScriptRunner, enabling powerful customizations and workflow automations easily. (8 reviews)
- Customer Support (4 reviews)
- Helpful (2 reviews)
- Ease of Understanding (1 reviews)
- Flexibility (1 reviews)
- Integrations (1 reviews)

**What users dislike:**

- Users find ScriptRunner's functionality to be **complex to use** , particularly if they lack coding expertise, affecting efficiency. (3 reviews)
- Users find **difficult learning** curves in ScriptRunner due to complex setup and the need for scripting knowledge. (2 reviews)
- Users are frustrated by the **insufficient information** and outdated documentation, hindering their ability to utilize ScriptRunner effectively. (2 reviews)
- Users find the **learning curve steep** with ScriptRunner for Jira, particularly due to its advanced scripting capabilities. (2 reviews)
- Users have experienced **performance issues** with ScriptRunner, often due to extensive customizations affecting system efficiency. (2 reviews)
- Slow Performance (2 reviews)
- Complex Configuration (1 reviews)
- Difficult Setup (1 reviews)
- Expensive (1 reviews)
- Limited Version Support (1 reviews)


## ScriptRunner for Jira Discussions
  - [Is ScriptRunner for Jira free?](https://www.g2.com/discussions/scriptrunner-for-jira-is-scriptrunner-for-jira-free-2deeb0bf-851d-4091-a262-ece863233990) - 2 comments
  - [Is ScriptRunner for Jira free?](https://www.g2.com/discussions/scriptrunner-for-jira-is-scriptrunner-for-jira-free-811244a9-e223-482d-bb60-c88d6e67313f) - 1 comment

- [View ScriptRunner for Jira pricing details and edition comparison](https://www.g2.com/products/scriptrunner-for-jira/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A30%3A23+-0500&secure%5Bsession_id%5D=79e8c75d-382d-498a-95ac-0b71a668fae1&secure%5Btoken%5D=2b7450d0fc4223d53e92181be710ebc27c11b0fb358196d491991c4d441314e0&format=llm_user)

## ScriptRunner for Jira Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Updates
- Audit Trail
- Integration

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Generative AI**
- AI Text Generation

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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