---
title: ScriptRunner for Jira Reviews
meta_title: 'ScriptRunner for Jira Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 26 reviews by the users' company size, role or industry to
  find out how ScriptRunner for Jira works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 26
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Project, Portfolio & Program Management
  url: https://www.g2.com/categories/project-portfolio-program-management
---

# ScriptRunner for Jira Reviews
**Vendor:** Adaptavist  
**Category:** [Project Management Tools Software](https://www.g2.com/categories/project-management-tools)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 26
## About ScriptRunner for Jira
Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated info using Scripted Fields Build bespoke workflows, enforce any criteria with validators and conditions, and more. Leverage advanced JQL functions with Enhanced Search (also a standalone app) Get comprehensive documentation, a dedicated support team, and the flexibility to easily scale as your needs grow. Try ScriptRunner for free.



## ScriptRunner for Jira Pros & Cons
**What users like:**

- Users find the **automation capabilities** of ScriptRunner invaluable for enhancing efficiency and simplifying workflows. (11 reviews)
- Users love the **high customizability** of ScriptRunner for Jira, enabling tailored automation and flexibility in workflows. (11 reviews)
- Users appreciate the **customization options** of ScriptRunner for Jira, allowing for tailored automation and enhanced functionality. (10 reviews)
- Users appreciate the **ease of use** of ScriptRunner for Jira, enhancing efficiency in workflow automation and tasks. (8 reviews)
- Users value the **total control** offered by ScriptRunner for Jira, enabling extensive customizations and powerful automations. (8 reviews)
- Customer Support (4 reviews)
- Helpful (2 reviews)
- Ease of Understanding (1 reviews)
- Flexibility (1 reviews)
- Integrations (1 reviews)

**What users dislike:**

- Users find ScriptRunner to be **complex and challenging to use** , particularly those lacking coding expertise. (3 reviews)
- Users find the **difficult learning** curve of ScriptRunner challenging, especially without prior scripting experience. (2 reviews)
- Users find the **insufficient information** and outdated documentation for ScriptRunner limiting their ability to utilize its features effectively. (2 reviews)
- Users find **ScriptRunner's learning curve steep** , struggling to manage its complex scripting features effectively. (2 reviews)
- Users experience **performance issues** with ScriptRunner for Jira, often needing optimized queries to improve functionality. (2 reviews)
- Slow Performance (2 reviews)
- Complex Configuration (1 reviews)
- Difficult Setup (1 reviews)
- Expensive (1 reviews)
- Limited Version Support (1 reviews)


## ScriptRunner for Jira Discussions
  - [Is ScriptRunner for Jira free?](https://www.g2.com/discussions/scriptrunner-for-jira-is-scriptrunner-for-jira-free-2deeb0bf-851d-4091-a262-ece863233990) - 2 comments
  - [Is ScriptRunner for Jira free?](https://www.g2.com/discussions/scriptrunner-for-jira-is-scriptrunner-for-jira-free-811244a9-e223-482d-bb60-c88d6e67313f) - 1 comment

- [View ScriptRunner for Jira pricing details and edition comparison](https://www.g2.com/products/scriptrunner-for-jira/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-14+16%3A52%3A57+-0500&secure%5Bsession_id%5D=6e14b0bb-1850-4518-b641-fd2765c967da&secure%5Btoken%5D=5857d2886c808aff1c2386221aa8743afb1b6d425d2b7de277a937f33c6e13d3&format=llm_user)

## ScriptRunner for Jira Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Updates
- Audit Trail
- Integration

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Generative AI**
- AI Text Generation

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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