At I Peace, Inc., we are focused on advancing iPSC technology through both contract biopharmaceutical manufacturing for iPSCs and iPSC-derived cell therapy products, as well as personalized iPSC banking services. Our broader goal is to help alleviate patient suffering globally and to support the development of cell therapy technologies. In my role as Quality Manager and administrator for the SciNote platform, I oversee platform-related activities including user and inventory management, workflow progression, review and approval steps, and support for team members during routine use.

SciNote plays an important role in how we manage our QC activities. The platform’s project, experiment, and task structure allows us to organize work in a clear and consistent way, which has been especially helpful for managing multiple parallel activities. Because SciNote is fully cloud-based, it also supports collaboration across our different working locations. We have facilities in Palo Alto, California and Kyoto, Japan, and I support the platform remotely from San Diego, California. This setup has made it possible for our teams to stay connected and maintain visibility over ongoing work. The 21 CFR Part 11-compliant e-signature function has also been a valuable feature, helping us support compliant review and approval workflows across sites.

In addition to QC testing management, we also use SciNote to support several quality system functions, including protocol revision and approval, training and proficiency documentation, management of deviations and corrective actions, CAPAs, and change controls. These workflows were built within SciNote using protocol templates, and this approach has allowed us to centralize several quality activities within one platform. For our organization, this has been a practical way to support quality oversight while staying mindful of resources. Another feature that has been especially useful for our team is the ability to work in both English and Japanese, which helps support communication and collaboration between our US and Japan facilities.

Our experience with SciNote support has been very positive. The team has been responsive, helpful, and easy to work with, and our customer success manager has been attentive to both routine questions and more complex issues. When challenges arise, the SciNote team is generally quick to help troubleshoot and provide next steps or practical workarounds so that our operations can continue smoothly. We also appreciate that they actively gather customer feedback and continue improving the platform over time. The webinars and listening sessions they offer have also been helpful for learning more about the system and sharing user perspectives. Overall, SciNote has been a useful tool for supporting our quality operations and facilitating collaboration across our organization. Review collected by and hosted on G2.com.

The biggest downside to SciNote is the early stage of development of the site. It is well rounded and usable for many cases, but a lot of features are still being added and built out. Review collected by and hosted on G2.com.

We have been very happy with Scinote. As cell therapy developers producing clinical products, we needed our R&D team to work in parallel and co-manage experimental notebooks across multiple researchers, including Process Development and Quality Control. It was also critical for our operational efficiency to integrate smoothly with our eQMS, so we could associate data files with experimental pages in a way that supported the transition into batch and test records. Scinote provided these telescoping capabilities and helped us generate development and analysis reports that could be referenced within the eQMS to support eventual regulatory submissions. Review collected by and hosted on G2.com.

Setting up and learning how to operate a new system always takes more time than I’d like. Review collected by and hosted on G2.com.

SciNote has made our documentation process more efficient, enhanced our ability to collaborate, and supported us in developing our lab automation workflows. Review collected by and hosted on G2.com.

Getting accustomed to the platform can be a bit challenging initially, particularly for those who are new to it. Certain aspects seem somewhat rigid, and I would appreciate having greater flexibility when it comes to editing or customizing tasks. Additionally, I’ve noticed that working on larger projects can cause the platform to slow down somewhat. Review collected by and hosted on G2.com.

Easy to track different projects. Easily organized and can search something that I am looking for quickly. I love that I can refer to other notebooks for reference. I use it daily and can show other researchers easily how to use and manage it. Review collected by and hosted on G2.com.

It doesn't save my information always. I like that it restores draft but sometimes it doesn't at all. Review collected by and hosted on G2.com.

What I like best about SciNote is its clear project structure—it lets you organize experiments, tasks, and protocols in a logical, easy-to-navigate way. This makes it simple to keep track of data and progress, especially when working on complex or collaborative research. The built-in compliance features are also a big plus for regulated environments. Review collected by and hosted on G2.com.

What I dislike about SciNote is that it can be a bit clunky when working with certain file types, especially Excel—uploads or integrations aren’t always smooth. Also, the interface, while generally user-friendly, can feel a bit slow or unintuitive in more advanced workflows. It’s not a dealbreaker, but there’s definitely room for refinement. Review collected by and hosted on G2.com.

Very responsive support team. Excellent development team. Great customer support reachout. Review collected by and hosted on G2.com.

It is expensive (although not the most expensive, and the team were supportive with regards to discount options in the early stages), and I work in different labs that use different software solutions. Life would be easier if everyone used SciNote. Review collected by and hosted on G2.com.

Scinote allows for very detailed organization of projects and experiments. I appreciate the breakdown of broader projects, to experimental goals, to tasks within the experiments. I've found this to be a helpful way to organize my workflow. The search function is also super helpful in finding experiments I need to review. Within each task the ease of putting all the data generated by an experiment simplified our data storage and gave us the ability store a wide variety of data types. Review collected by and hosted on G2.com.

Our work involves chemical drawing structures and SciNote lacks native chemical structure implementation. It requires a separate license. The table function is also a little bit clunky and difficult to resize. Review collected by and hosted on G2.com.

Stock management is highly effective and fully customizable.

Documentation processes are smooth and efficient.

Easily integrates with other tools, such as Microsoft Office.

Lab members can plan their days/weeks using SciNote

Support staff are helpful and friendly.

Open to client feedback and new ideas. Review collected by and hosted on G2.com.

Navigation between tasks could be more seamless.

Editing items in the inventory could be more streamlined. Review collected by and hosted on G2.com.

Scinote is a digital and safe way to record my lab data and protocols. Review collected by and hosted on G2.com.

Sometimes is difficult to link different pages. Review collected by and hosted on G2.com.

The traceability of SciNote, being able to see who's made changes, and when is very useful. Also being able to return to older experiments on a day-to-day basis to pull up details has been vital in the lab when experiments have needed to be repeated with slight tweaks. We use SciNote everyday, and haven't had any issues with implementing it into our schedules, for easy to use documentation. Review collected by and hosted on G2.com.

Formatting is quite difficult at times - particularly when it comes to tables and table editing. Whether it be copy pasting tables from other documents (e.g. Word), or trying to make changes to ones inserted in SciNote, it is very difficult to get a table that not only looks good, but also performs the necessary function of displaying information in a compact manner. Review collected by and hosted on G2.com.