The best thing is the SL1 service they provide. Also, they make the monitoring process and diagnosing issue faster Review collected by and hosted on G2.com.

As such their service meets expectations, but the initial setup is a complex part and learning to work on it is steep curve. Review collected by and hosted on G2.com.

clean and easy to use software with no confusing content Review collected by and hosted on G2.com.

perhaps use good UI/UX design for better customer experience Review collected by and hosted on G2.com.

The broad range of supported technologies Review collected by and hosted on G2.com.

SL1 doesn't scale up good enough in large environments Review collected by and hosted on G2.com.

It is easy to monitor all organizational IT assets with real-time monitoring data and Simplified UI components of Science logic or SL1 platform. It collects SNMP data from a wide range of IT components and renders the results in a consistent and organized manner. Review collected by and hosted on G2.com.

There is latency in the state of an IT asset and its status in ScienceLogic due to its dependency on SNMP, which has the design flaw of being slow when it comes to the state change of an IT asset. Due to the AIOps philosophy of the ScienceLogic platform, false positives are encountered frequently, resulting in false alarms. Review collected by and hosted on G2.com.

It helps me in managing and monitoring a large and diverse set of IT assets with minimalistic effort. Review collected by and hosted on G2.com.

It is user-friendly with a primary focus on simplifying IT asset management and streamlining this process by applying state-of-the-art technologies like ML, AI, and big data. Review collected by and hosted on G2.com.

The SL1 PowerPack model allows the loading of specific monitoring capability for specific technologies and yet still leverage standard UI and performance graphs. The open development model to support custom monitoring construction where the basic and extended platforms don't currently reach is a huge win for us. The floor-to-ceiling organizational security model works great for managed service providers. It is slightly more cumbersome when dealing with enterprise scale organizations on a stack. (We hope to see a solution to this in coming releases.) The willingness to work with a customer and ensure customer-success, not just vendor-success is important for us. Case in point is our Enterprise Change Management problems where we have hundreds of organizations attempting to do schedule Change Requests (Maintenance Windows) across multiple stacks but also sometimes against the same Configuration Item (CI) at overlapping times. This was identified as a problem and fixed for devices and scheduled for full resolution in the next release. Review collected by and hosted on G2.com.

As an enterprise use case customer, the limited / current model for allowing non-team any rights at all is a pain point. This is being addressed in a future release and we are engaged in beta testing to ensure it meets our needs. ScienceLogic, as an organization, has two modes of thinking. (1) ScienceLogic SL1 Platform is the top of the data hierarchy; (2) Your CMDB can be populated by the ScienceLogic SL1 Platform. This leads to thinking of your stack as "precious". Our model, where ServiceNow / CMDB flows configuration data down to each of our 8 production ScienceLogic SL1 Platform stacks around the world allows us to think of each stack as "cattle". This allows our resiliency strategy to be clearer and less reliant on a single point of failure. The pain point with the organizational model of thinking shows up in technical decisions where the stack is considered to be a singleton. This exhibits as "there can be only one" in various technical conversations. We're making it work, but we're having to put effort into maintaining our data hierarchy / model. Review collected by and hosted on G2.com.

ScienceLogic SL1 Platform is really an ideal software for email, server, cpu monitoring. ScienceLogic SL1 Platform is an all in one platform to monitor every kind of technology. By using this so far I monitor tools, servers, networks cpu and many more. With the help of customisable interface things do not remain confusing and it offers simple and convenient ways to make dashboards. Their good customer service helped me a lot in learning phase because they are available 24/7. This single platform can replace a lot of monitoring tools. By using it, any glitch in the network becomes easy to detect and can be removed. It simplifies data network and network monitoring. After using it for time I realised that it improved my work speed for better and provided efficiency. Review collected by and hosted on G2.com.

The main issue I have with ScienceLogic SL1 Platform is the price for its working and features the price is too high. The interface is overcrowded and was difficult to use at start. There are a lot of unnecessary options that need to be removed. The modules are also expensive and documentation is difficult to follow. The UI contains too many elements that are not needed. If some options are removed from the UI it will make the place look simplified. Overall it takes sometime to get adjusted to its design. The support team is also a bit slow in answering to questions. Review collected by and hosted on G2.com.

Not only does it discover and monitor 1000s of COTs devices, but it's very easy to build your own via SNMP/API/XML/Webhooks/Emails. The platform can also provide AIML to detect anomalous conditions, even using custom/proprietary metrics. (To name two of the big features) Review collected by and hosted on G2.com.

Being a current customer, the new user interface will take some time to adjust to. Review collected by and hosted on G2.com.

The tool is created with lots of new aspects however, quite easy to deploy with various approaches available in the market Review collected by and hosted on G2.com.

It still needs a lot of time to be stable and mature. The tool itself is still in bug discovery mode. Documentation is average and the support team is really slow. Review collected by and hosted on G2.com.

Sciencelogic stole my heart with its endless customization and alerts. Review collected by and hosted on G2.com.

It was way too expensive to warrant keeping the software. Review collected by and hosted on G2.com.