ScalePad CS (Formerly Lifecycle Manager) Reviews & Product Details

Really easy to use, the reports are efficient, the views are very clear and bring up all the information on our customers' IT fleets. Review collected by and hosted on G2.com.

We can't exclude from the hardware report items that don't interest us. Review collected by and hosted on G2.com.

I enjoy using Scalepad LifeCycle Manager as it makes life easier when it comes to providing customers with a warranty/end of life report. Before we were using Lifecycle Manager would have to log into our RMM application manually, export a list of machines and obtain the warranties later, now with the integration into our RMM, we can pull the data seamlessly and send this over to our customers to give them an insight into their business assets. Review collected by and hosted on G2.com.

We did want the ability to check if machines were compatible with Windows 10 which is something we were told was available but we haven't seen in production. Review collected by and hosted on G2.com.

I like the simplicity of the app. It lets me see devices we manage for our clients and a simple interface to offer service warranties. Review collected by and hosted on G2.com.

It's a pretty solid tool. I don't have anything negative to say about it. Review collected by and hosted on G2.com.

It gives me the ability to see all of my clients' assets all in one view. The ease of use is highly recommended. Review collected by and hosted on G2.com.

There isn't much I don't like about the LifeCycle Manager. One thing I didn't like at first was the change of the naming of the options. But quickly got through it. Review collected by and hosted on G2.com.

It has given my sales team deep insights into customer's estates allowing for long term strategic planning. We use it for every sales meeting and is very easy to use. Review collected by and hosted on G2.com.

Would like to be able to create filters that stick as have to create each time. Review collected by and hosted on G2.com.

The ability to easily manage multiple clients in one easy to use portal. Review collected by and hosted on G2.com.

Saved column views don't stay - need to redo everytime you login. Have had a few issues logging into the portal itself on multiple occasions using SSO. Review collected by and hosted on G2.com.

ScalePad Lifecycle allows me to find out what assets must be updated quickly. This will enable me to focus more on my client's needs. This report can be put in front of clients to let them know what needs replacing and ease budgeting. Review collected by and hosted on G2.com.

It has taken me some time to learn the interface. I also wish we could see if a device qualifies for warranty without the device being Lifecycle Manager. This impacts my ability to sell devices because we do not know if we can offer a warranty. Review collected by and hosted on G2.com.

the automate reports to my customers and the warranty renewals Review collected by and hosted on G2.com.

the sync errors are hard to fix or determine what the issue actually is. Review collected by and hosted on G2.com.

you have all data in one single place and that will save a lot of time. Review collected by and hosted on G2.com.

Integrations with other tools can be a pain sometimes. Review collected by and hosted on G2.com.

A lot of the information that Lifecycle Manager provides can be viewed within an RMM tool. What cannot be viewed easily is the hardware warranty information. One thing I like about LCM is that the tool integrates with a good number of our hardware vendors; network, systems, storage, etc. API integrations are very easy to setup.

I really like the ability to Roadmap, and help clients create IT budgets for hardware replacement. Also cool is the ability to offer extended warranties. The reporting is very clean, and this product is a huge tool in our QBR toolkit.

The provided training workshops were extremely beneficial. Onboarding / customer support was very well thought out. This led to a very quick and easy implementation, and the tool is natively easy to use.

I sign into ScalePad Lifecycle Manager on a weekly basis to start preparing for my account reviews. Review collected by and hosted on G2.com.

The only downside is that during our onboarding, the person stated that asset disposal was included at no charge. Come to find out, we have to upgrade our licensing to unlock free asset disposal.

That's okay though, we have a disposal vendor already. Review collected by and hosted on G2.com.