ScalePad CS (Formerly Lifecycle Manager) Features

Create an inventory of a company's hardware assets.

Create an inventory of a company's software assets.

Create an inventory of a company's cloud assets.

Create an inventory of a company's mobile assets.

Detect new assets as they enter a network and add them to asset inventory.

Integrates with outside CRM software.

Integrates with outside field service management software.

Set up connections to third-party platforms to improve business processes

Allows users to view their inventory from the application.

Generates reports for outside stakeholders.

Generates warranty lifecycle and revenue reports.

Provide immediate insights, information, and updates on IT assets from a central dashboard.

Integrate with other software solutions, such as spend management and software asset management.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allow customers/users to submit support queries and service requests

Review, approve and cancel requests for goods/services to be purchased

Track and manage inventory levels to maintain proper supply

Manage, store and organize emails within the system or via third-party apps

Manage, maintain and track the performance of assets and equipment

Create, design and manage workflows for repetitive tasks

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Set and monitor service level agreements to ensure timely response and resolution

Manage all supplier data and operations

Organize and manage all processes/procedures involved in purchasing goods and/or services

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Create, manage and track all task activities and progression

Track and monitor efficient handling of all changes/transitions

Manage and track all disruptions and incidents

Track, store, and access client contracts or licenses

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Identify component attributes like servers, hardware, software, and manage relationships across all services

Tracks trends in customer behavior.

Allow customers/users to submit support queries and service requests

View and track pertinent metrics to find patterns and gain insights from data

Add customized logos and colors to align with company branding

Manage all supplier data and operations

Active reporting of data and metrics

Schedule predetermined or ad hoc maintenance services and labor requests

Create, manage, and track policies and procedures within an organization

Information, data and reports that are being tracked over time

Track parts inventory levels and manage re-stocking

Track the status over time for a request, process, asset, or transaction

Intended to be used by general contractors

Receive data and information in real time

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Use AI to generate content in the form of text, images, videos, etc.

Manage sending personnel and resources to a site as needed

The process of providing information about a purchased product to the manufacturer or seller for warranty purposes or other benefits

Track, store, and access client contracts or licenses

Private online space that lets businesses securely share documents and provide information access to clients

Configure existing workflows to meet your organization's needs

Review data from past periods to reveal recurring tendencies and predict future performance

Process of submitting and following up on claims with insurance companies

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track, approve or deny warranty requests and manage associated customer communications

Generate quotes or estimates for customers

Track and manage adherence to policies for any service, product, process, or supplier

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Intended to be used by manufacturers

Manage the process of evaluating documents or requests submitted for approval

Import and export data to and from software applications

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Electronically collect payments for goods or services

Identifying if all conditions that entitle a client to certain benefits are met

Create, design and manage workflows for repetitive tasks

Online portal through which end users can access the system, manage tasks, or obtain information

Define levels of authorization for access to specific files or systems

Track and facilitate returns of products sold

Store, manage and track all forms in a centralized location

Arrange for repairs to be performed and track prior repairs to the same item

Graphical representation of data

Arrange for and track that service agreed upon under warranty is scheduled and performed

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Track the duration and expiration of warranty as well as any obligations under that warranty

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Define levels of authorization for access to specific files or systems

Arrange tasks based on the level of priority or urgency

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Add customized logos and colors to align with company branding

Application programming interface that allows for integration with other systems/databases

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

View and track pertinent metrics to find patterns and gain insights from data

Scan barcodes to ensure accurate pricing and label tracking

Observe and track the demand, usage, progress or quality of a system, product, or user

Customize contracts and forms to collect specific information

Track and report regulatory data to either internal management or external stakeholders

Graphical representation of data

A record of all activities within the system, including user access, changes made, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Online portal through which end users can access the system, manage tasks, or obtain information

Alter the layout and content of reports

Allows users to generate text based on a text prompt.

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives