ScalePad CS (Formerly Lifecycle Manager) Reviews & Product Details

We bought the product for warranty insights, but the visibility of hardware and software categorization provides greater visibility across our estate than Datto RMM. Review collected by and hosted on G2.com.

Pricing could be a barrier for smaller MSP's Review collected by and hosted on G2.com.

The Lifecycle report has EVERYTHING. It looks very professional and each one of our customers found this report to be very helpful. Review collected by and hosted on G2.com.

Maybe it could be a little bit more user-friendly Review collected by and hosted on G2.com.

The reports are visually pleasing ...... Review collected by and hosted on G2.com.

Their pricing model.

Their auto-renewal policy.

If you upgrade assets due to a mistake with the synchronization on your RMM, they won't lower the endpoints.

The interface is difficult to navigate.

Customer service is the worst. They leave you hanging for months to provide an answer. Review collected by and hosted on G2.com.

The automatic integration with Syncro. Being able to pull all of our assets into one location Review collected by and hosted on G2.com.

Not being able to purchase for more than one client at a time. Review collected by and hosted on G2.com.

It is hard to decide the best part about Lifecycle Manager. I love the easy, at a glance dashboards and rating systems that gives you the critical information you need right away. Review collected by and hosted on G2.com.

The least helpful thing I have found is when creating custom insights by software, your selection isn't from a list of all discovered software that was found from your RMM integration, it is just a prepopulated list. Review collected by and hosted on G2.com.

ScalePad Lifecycle Manager allows me to build an asset management practice and bring value to my clients. It shortens the sales cycle and increases my average spend per client. My QBRs are more professional and actionable. Review collected by and hosted on G2.com.

ScalePad Lifecycle Manager is always evolving so sometimes things aren't always where you expect them to be. Review collected by and hosted on G2.com.

I love how easy it is to see all my customers assets at a glance and help them navigate replacements. There are a ton of other features that I have not leveraged yet but hope to when I find time to dig into them. The scheduled reports are a life saver as well. Review collected by and hosted on G2.com.

I'm not sure there is anything I don't like about it. I guess I wish there were more integrations for things like Fortinet and other network devices. I see it does some Sonicwall and Cisco but expanding that would be amazing. Review collected by and hosted on G2.com.

ScalePad is helpful to identify hardware and software in an environment. It assists to report and keep business strategic lifecycle management on track. Review collected by and hosted on G2.com.

I would like to be able to create a personalized default filter/view based on the criteria I would like to show my clients. This has to be done manually and filtered each time. It would be nice to have the automated reports functionality be addressed with the customer view/filter created versus the default lifecycle hardware report. For this reason I do not use the automated report to send out monthly or quarterly and do this manually. Review collected by and hosted on G2.com.

Best thing about ScalePad is it helps us as an MSP and our clients know where their assets are in their lifecycle. The best thing ever is that they have a recycle option and now we no longer have those random computers laying around our office! They even plant a tree per computer you recycle! Love how environmentally aware they are. Everytime, and I mean everytime, I bring one of these reports to a client meeting I get immediate buy in from a client.

My account manager here is a rock star, shout out to Ashley! You are the best! Review collected by and hosted on G2.com.

To be honest, I don't think I have anything negative to say about Lifecycle Manager. If I had to say something I dislike that there isnt a dark mode option on the portal but that is a little picky... Review collected by and hosted on G2.com.

I love the interface. It's very easy to navigate and the dashboard gives me huge insight as soon as I log in. If there are any issues with my account, the dashboard provides me with a link right on opening screen. Review collected by and hosted on G2.com.

The only thing I dislike about the ScalePad Lifecycle Manager is that I can't collapse the navigation pane. I work from a small sized laptop and I would prefer if the developers would add a way to minimize (or turn the menu options into icons) the navigation pane. Review collected by and hosted on G2.com.