--- title: Scalefusion Reviews meta_title: 'Scalefusion Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 404 reviews by the users' company size, role or industry to find out how Scalefusion works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 404 scale: '5' date_modified: '2026-08-11' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Scalefusion Reviews **Vendor:** ProMobi Technologies **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 404 ## About Scalefusion Scalefusion builds software for managing devices, access, and security. The unique advantage Scalefusion customers benefit from is the one platform, one agent solution that lets IT admins manage endpoints, secure access, and security in one dashboard. The powerful product lineup includes: ➠ Scalefusion Endpoint Management: Manage and secure smartphones, tablets, laptops, rugged devices, POS systems, and digital signage across operating systems, from a single dashboard. ➠ OneIdP | Zero Trust Access: Conditional access built on real-time device posture, ensuring only trusted users on compliant devices can access business emails and apps. ➠ Veltar | Endpoint Security & Compliance: Endpoint security with automated compliance, secure web gateway, and endpoint DLP to keep devices aligned with security standards. Together, they run on a single platform, powered by a single agent. With Scalefusion, businesses globally ensure their devices are configured, secure user access is enforced, and security is continuous. Trusted by 12,000+ businesses across 120+ countries, with a global partner network of 200+ partners. ## Scalefusion Pros & Cons **What users like:** - Users commend the **responsive customer support** of Scalefusion, appreciating quick and effective assistance whenever needed. (25 reviews) - Users praise Scalefusion's **amazing support team** for their responsiveness and assistance with device management tasks. (16 reviews) - Users highlight Scalefusion's **robust feature set** that efficiently manages diverse mobile and desktop operating systems. (13 reviews) - Users appreciate the **ease of use** of Scalefusion, enjoying its elegant UI and effortless device management capabilities. (12 reviews) - Users commend Scalefusion for its **exceptional problem resolution** , highlighting the prompt and professional support from the team. (10 reviews) - Integrations (9 reviews) - Easy Management (7 reviews) - Features Variety (7 reviews) - Security (6 reviews) - Apple Device Management (5 reviews) **What users dislike:** - Users find the **learning curve steep** when setting up profiles, particularly due to complex configurations and limited documentation. (5 reviews) - Users face **complex setup** issues with Scalefusion, particularly when managing multiple profiles across various devices. (4 reviews) - Users find the **difficult learning process** challenging, particularly during initial setup and due to lack of clear documentation. (4 reviews) - Users note that there is **room for improvements** in Scalefusion, particularly in setup complexity and profile management. (4 reviews) - Users face **limited compatibility** with Scalefusion, lacking support for Linux, ChromeOS, and mobile app management. (4 reviews) - Users face **missing features** in Scalefusion, limiting device management and causing frustrations with updates and dashboard accessibility. (4 reviews) - Authentication Issues (3 reviews) - Compatibility Issues (3 reviews) - Users find the **difficult learning curve** of Scalefusion a barrier, especially with complex setup and unclear documentation. (3 reviews) - Lacking Features (3 reviews) ## Scalefusion Reviews ### 1. Easy and Simple Program - Great Customer Service to Boot! **Rating:** 5.0/5.0 stars **Reviewed by:** Russ W. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Scalefusion?** As a small company with an extensive digital footprint and multiple devices, we needed an affordable solution. We contacted Scalefusion and they helped us get started. Having control over our devices and security is a game-changer that made our ROI a no-brainer. We have approximately 26 devices out of 34 on Scalefusion. Updating apps is a sinch. Adding users and devices is ridiculously easy. Then, to top it off their customer support has been extremely accommodating and helpful. **What do you dislike about Scalefusion?** Initial setup. Like anything, there is a learning curve to the program. I would recommend having a laid our strategy before execution. We now have six different profiles to assign to different groups and users. Even at that changing the profile on a device is pretty simple. **What problems is Scalefusion solving and how is that benefiting you?** Security and asset protection. ### 2. Easy to use and extremely helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Scalefusion?** The features, the ease of deploying multiple devices with our enterprise settings, Scalefusion's technical support, everything has been excellent. **What do you dislike about Scalefusion?** Their support team is very quick and answers questions in no time. Nothing to dislike yet. **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion has a very intuitive console that is packed with features and is very reasonably priced. We have been able to save a lot of different tools since we implemented this MDM. ### 3. Scalefusion MDM - Helpdesk Team - Sohan **Rating:** 5.0/5.0 stars **Reviewed by:** Anne N. | IT Support & Software Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Scalefusion?** Immediate actions everytime I put in a chatbot request for help, Sohan is always there to assist and always resolves all my issues - whether my remote screen or via chatbot. Every Issue I have had Sohan has always resolved without questioning my user abilities and he has such patience - such an awesome Support. **What do you dislike about Scalefusion?** There is nothing I do not like about Scalefusion. **What problems is Scalefusion solving and how is that benefiting you?** Device Content Device Groups / creating and removing Device checkups All of the above issues Sohan has helped me overcome and resolve. ### 4. Amazing MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about Scalefusion?** Scalefusion is a made product with all the features you would want in an MDM. The customer support is excellent and quick to assist. They were flexible and willing to work around our schedules in different time zone. Yukti and Sohan were experts at the software and were able to fix issues as they came up. **What do you dislike about Scalefusion?** Nothing major; maybe the setup process could be better. You have to set up each phone individually, and doing that for 60-70 phones could be painstaking. It would be great to partner with the phone company to do a bulk install of the MDM. **What problems is Scalefusion solving and how is that benefiting you?** We are streamlining workflow and daily operations with the help of scalefusion. ### 5. Powerful & Easy To Use **Rating:** 4.5/5.0 stars **Reviewed by:** Ebrahim O. | Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about Scalefusion?** Scalefusion provides excellent functionality at an affordable price. Amit Borges from the sales team went out of his way to customize a price plan for a POC. The support team is extrememly helpful and effecient and Riyaz Mir did an excellent job of demonstrating all the functionality of the platform and was always a call or email away of I got stuck. **What do you dislike about Scalefusion?** I dislike the fact that sometimes the browser needs to be manually refreshed to update the dashboard **Recommendations to others considering Scalefusion:** The platform delivered beyond my expectations. The service I received from the sales and support teams made the decision to use Scalefusion so much easier. I'd definitely recommend it to anybody looking for an MDM provider. **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion has provided a solution that makes configuring devices a breeze. This has sped up the deployment process as well as reduced the amount of resources required. ### 6. Excellent support and software - Everything to manage devices at a glance! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2022 **What do you like best about Scalefusion?** Excellent support / Easy interface to use / Scalability / Easy of deployment **What do you dislike about Scalefusion?** I like everything so far, nothing in particular was bad. **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion helped us to deploy our all panel of warehouse Zebra printers as well as developers and employees Android/iOS devices owned by the company! ### 7. Excellent Package Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Robin A. | Information Technology Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Scalefusion?** have to use Scalefusion with my tablets is fantastic the power that you can have over them from a remote and update is brilliant **What do you dislike about Scalefusion?** would have loved to have some training or training material and if possible some training videos or some how to guides or even better yet some hacks and tricks would work too **Recommendations to others considering Scalefusion:** better how-to documents, a test beta environment for rolling out updates **What problems is Scalefusion solving and how is that benefiting you?** technical issue of the wifi tuning off after an update on scalefusion then enabling the hotspot, Benefits from this experience is that the support I had was excellent. founding out how policies actually work now ### 8. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany A. | Information Systems and Technology Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Scalefusion?** Customer service is always responsive and works to troubleshoot any issues that are identified. Deploying over 200 phones was seamless. I also like that I can customize device profiles and manage inventory all in one location. Shailesh, Dushyant, and Amit all have great customer service. Dushyant is always willing to problem solve so we can implement our vision to it's fullest. **What do you dislike about Scalefusion?** I have not disliked anything to date. Everything has been great. **What problems is Scalefusion solving and how is that benefiting you?** We are managing devices which was never done before. We are also using Scalefusion to push out best practice applications, making it more streamlined for end-users using the devices. ### 9. Great product for most companies looking for efficient and user friendly MDM sevices. **Rating:** 5.0/5.0 stars **Reviewed by:** Darrell P. | IT Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Scalefusion?** The controls we have, the location features. the support, the price, Dushyant has been great **What do you dislike about Scalefusion?** a lot to Learn but worth the effort in the long run it will start serving you - good ROI **What problems is Scalefusion solving and how is that benefiting you?** Tracking devices, location was primary but the ability to control apps. Wipe devices, Ease of use compared to MS Intune. ### 10. Doing MDM across multiple platforms with ease **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Scalefusion?** Cost effective and very intuitive to use **What do you dislike about Scalefusion?** I've not come across anything I didn't like **Recommendations to others considering Scalefusion:** Always request a POC evaluation. Having the extended evaluation period is vital when there are potentially so many different platforms to verify. **What problems is Scalefusion solving and how is that benefiting you?** Laptops and other mobile devices need controls, and in a non on-premise environment, this is not possible without an MDM application. Scalefusion solves this easily and intuitively across multiple platforms, and at a price point far lower than other alternatives. ### 11. I think this is a solid product, and I build software products. **Rating:** 4.5/5.0 stars **Reviewed by:** Dan S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2021 **What do you like best about Scalefusion?** The Team at ScaleFusion seems to be the best part of ScaleFusion. They have been very quick to help me every time I've needed it. I feel like I have developer support and more technical resources than I'm used to with many other companies I work with. The product is also solid and works reliably. **What do you dislike about Scalefusion?** I don't like the User Interface in some areas. The device profiles are particularly difficult and lengthy to set up due specifically to the interface. On the app selection screen, you cannot see enough of the apps at one time. **What problems is Scalefusion solving and how is that benefiting you?** We are controlling our own users' experience of our specialized software products by utilizing ScaleFusion to control their device environment, and also to keep it safe from unsanctioned use. This guarantees that our clients all have a consistent and easy experience. ### 12. Useful Application for Mobile Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Huseyin D. | System Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Scalefusion?** It's so compact and easy to use. Device management and application update&publish stable and working well. **What do you dislike about Scalefusion?** When you publish an application on big amount of devices, some devices getting update lately. **Recommendations to others considering Scalefusion:** If you need an MDM solution, don't hesitate to use it. **What problems is Scalefusion solving and how is that benefiting you?** We are blocking unwanted applications to use. ### 13. Amazing Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anton R. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Scalefusion?** Their support really is amazing! That is something that is extremely important to us as a business, especially since the type of software that Scalefusion offers, warrants swift turnaround whenever support is required (which isn't very frequent either). If you are logged in, you get instant notification every time a device is unlocked or locked. You can pretty much control every aspect of the device from the web application, which is great. A high level of customisability exists with Scalefusion. **What do you dislike about Scalefusion?** It can seem expensive if you go with the enterprise plan. They do offer enterprise discounts though if you plan on committing to a larger roll out volume. At times it can be a bit cumbersome to navigate their application. More advanced technological users won't have any issues. **What problems is Scalefusion solving and how is that benefiting you?** Managing device data/ internet usage. Managing application access. Reducing management overhead. ### 14. Friendly Service with Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about Scalefusion?** Scalefusion is an amazing MDM system. I use Scalefusion to manage iOS devices. It provides a very nice GUI for the Apple Supervised Device API. The tech support is always very helpful. They walk me through anything I do not understand. Whenever Apple screws something up with an iOS update, the Scalefusion team is there to set everything right. **What do you dislike about Scalefusion?** I do not have any complaints. Everything works as expected. **Recommendations to others considering Scalefusion:** The options are Jamf and Scalefusion. Scalefusion has more features for the same monthly cost. Why would you turn down free useful features? **What problems is Scalefusion solving and how is that benefiting you?** The Scalefusion MDM application allows me to manage a fleet of iOS devices across 2 states from my remote office location. It allows me to track down where devices are. Device inventories take me 15 seconds to generate a report. I can see where every device is by address and when it was last turned on. I was able to track down a device which was left in a delivery truck! What a time saver! ### 15. AWESOME customer service!!! Extremely thorough and granular. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Scalefusion?** They make it a point at their business to have dedicated support staff who are willing to get into weeds with you and not just give useless stock advice. They actually care about your specific problems your having. Secondly, every other MDM solution we looked at has big device minimums and it jacks the price way up! Not good for small/medium-sized businesses. ScaleFusion, however, is the only MDM solution company that doesn't have a device minimum! This means we're able to grow with them at an affordable rate. **What do you dislike about Scalefusion?** The website crashes semi-often but other than that, no major complaints! **What problems is Scalefusion solving and how is that benefiting you?** MDM solution for small device counts but without sacrifice enterprise-level features. It's amazing. ### 16. Setup and Configuration went smooth and support was great! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack M. | IT DIrector, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Scalefusion?** Ease of setup and the support. Steps made sense, easy to understand the setup of profiles. Devices are easily enrolled. Quick to put into production. **What do you dislike about Scalefusion?** Have not found anything I dislike yet but have only been using ScaleFusion for about a week. **What problems is Scalefusion solving and how is that benefiting you?** Management of Samsung tablets for staff at different facilities. We are able to quickly inventory the devices and let the facility know if a device has not been used after a period of time. If changes need to be made, we can make the changes and quickly push them out. ### 17. A thorough and quick support **Rating:** 5.0/5.0 stars **Reviewed by:** Qasim H. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Scalefusion?** All the features are great, and support is quite significant especially from Sumeet, which was easy to approach and finds the solution every time I face an issue **What do you dislike about Scalefusion?** I do no find any downside related to scalefusion for now. **What problems is Scalefusion solving and how is that benefiting you?** We can restrict the users from using authorized applications and personal use as well as it's to get the inventory of all company assets. ### 18. Excellent service, team is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** priyesh p. | IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about Scalefusion?** I like the support team very much, support team contains Sumeet, Amit and Ankit. their support was fantastic and very much useful. **What do you dislike about Scalefusion?** Nothing to dislike, easy process, the MDM solution is great, very responsive and helpful team. **What problems is Scalefusion solving and how is that benefiting you?** Mobile Device and Endpoint Management, easy set up was done and executed. ### 19. Very good an helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer O. | Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2021 **What do you like best about Scalefusion?** They always try their best to help you out with any issues. We got our Business process working fine now with the help of the support. **What do you dislike about Scalefusion?** Theres not much to complain about to be honest. It was stressfull at first since it didnt work as planned with Thin Clients but like I mentioned above they do their best to solve all issues and now everything works as intended. **Recommendations to others considering Scalefusion:** If you have any issues with Scalefusion not working on some devices make sure to inform the support about it. **What problems is Scalefusion solving and how is that benefiting you?** We are locking our devices with Scalefusion almost everything runs with it. Users cant access things they shouldnt so mistakes do not happen as often when the devices are locked. ### 20. Very happy with their collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2021 **What do you like best about Scalefusion?** It's a very complete product, and a very fast and professional support by chat. For example Riyaz helped me with a nasty setting, we couldn't find. He was very kind and helpfull. **What do you dislike about Scalefusion?** Raising prices, but this is the only thing for now **What problems is Scalefusion solving and how is that benefiting you?** Today, the incoming notification was displayed strange...we've looked together deep into this case, but we did find out it was android related and we've solved it. The nice part: it was not a scalefusion issue in the end, but the still worked with us for some solution. ### 21. Fantastic support from the Scalefusion team, really happy with the solution and the customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Sami K. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2021 **What do you like best about Scalefusion?** The customer service and support is really great. **What do you dislike about Scalefusion?** There's so much to the solution that it can be challenging to navigate, especially for a novice like me. **Recommendations to others considering Scalefusion:** If you're new to managing devices on an MDM, I would highly recommend speaking to Scalefusion. Their support and customer service are great, and they are more than happy to explain things to you during the setup phase. **What problems is Scalefusion solving and how is that benefiting you?** I am managing multiple company devices from a single user interface. ### 22. Thoughts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2021 **What do you like best about Scalefusion?** My experience has been all in all positive. the features are all promising and have only run into a few issues **What do you dislike about Scalefusion?** I am disappointed that there isn't a marginal discount when you add in additional devices, in particular, for extra features such as remote cast. I would expect that scalefusion would see diminishing costs for every device that is in the system and could refer some of this discount to the customer (economics of scale). Its not viable to pay such a high fee for all our devices when especially half of our devices can't even use the remote cast service because they are an older OS. **What problems is Scalefusion solving and how is that benefiting you?** It allows for restrictions for consumer facing devices ### 23. Product works great and customer support is prompt and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Sandro L. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Scalefusion?** The platform UI looks great and is intuitive to use. All of the major features my business needed were there, without the need for complex configuration. Initial setup (device enrollment) is done with ease and it just works. The feature that surprised me the most was "Remote Cast". I didn't need it nor expected it while planning my business, but now I find myself often using it and it helps a lot in my area of application. **What do you dislike about Scalefusion?** I haven't encountered any downsides yet. **Recommendations to others considering Scalefusion:** Go for it. **What problems is Scalefusion solving and how is that benefiting you?** I am currently running outdoor totems/kiosks with custom interactive apps. There were 2 major issues I needed solved; disable user interaction outside the app (by disabling top bar pull and app close) and persistent connection with device for monitoring and app updates. First was solved via Device Profile configuration and app updates are seamlessly done via Enterprise Store. Thanks of Scalefusion, I no longer need to go on-site for updates or health checks. ### 24. Best MDM solution ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Scalefusion?** Remote cast and the ability to pull reports on usage and to troubleshoot tablet issues. Support time is super responsive and quick with a resolution when an issue arises or additional training is needed. Dushyant is the best for tech support! **What do you dislike about Scalefusion?** Using Scale Fusion for 8 months I have not disliked any features so far. **What problems is Scalefusion solving and how is that benefiting you?** We are using ScaleFusion to manage our devices for remote staff, it has been easy to push apps and support our staff using this mdm. ### 25. Fantastic service 100 percent of the time **Rating:** 5.0/5.0 stars **Reviewed by:** Megan J. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Scalefusion?** Scalefusion has allowed me to seamlessly interact and assist my clients better, without the constant back and forth! Above and beyond this, the 24/7 customer service is unparalleled. There is no issue too big or too small and ScaleFusion always go above and beyond. The fact that we can upload our apk files straight onto Scalefusion and it automatically updates all apps in the field is unreal! **What do you dislike about Scalefusion?** I know this is a compulsory field so I have to write something but honestly, I have nothing I dislike. **Recommendations to others considering Scalefusion:** Set-up, management and cost-effectiveness has never been easier. **What problems is Scalefusion solving and how is that benefiting you?** With clients using our scanners we often had high Data charges, ScaleFusion has allowed for us to cut those costs tremendously. We are able to manage huge clients very effortlessly. Please such as Mohina,Vinayak and Yukti seem to drop whatever they are doing to assist. ### 26. Great product, always helpful when it comes to support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2021 **What do you like best about Scalefusion?** Their support system is easy to use. They are always on time and get straight to the point. **What do you dislike about Scalefusion?** Not Applicable Not Applicable Not Applicable **Recommendations to others considering Scalefusion:** Great product, always helpful when it comes to support! **What problems is Scalefusion solving and how is that benefiting you?** During COVID times, no contact and supporting remotely is helping greatly! ### 27. Excellent support and great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2021 **What do you like best about Scalefusion?** I've been using ScaleFusion since it was on the Mobilock days. Today my first contact with support was super! Special thanks to Riyaz Mir for the great help and tips! **What do you dislike about Scalefusion?** Nothing to dislike for now! Keep up the good work. **What problems is Scalefusion solving and how is that benefiting you?** Management and enrollment of devices and applications ### 28. Amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2021 **What do you like best about Scalefusion?** Whenever I face whatever problems, they are there to help me! **What do you dislike about Scalefusion?** One of our devices had a problem with running our original application that does not use RSA certificate in EMM managed environment. Neither Scalefusion nor our developer could figure out what was a problem. As a result, I simply exchanged the devices. **What problems is Scalefusion solving and how is that benefiting you?** How to set up EMM enrollment. How to cast devices remotely. Without the valuable support from Scalefusion team 24/7, I would not have been able to set up my devices. ### 29. All in One solution for device management . **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Scalefusion?** Fast and helpful customer service, modern dashboard, easy to set up . **What do you dislike about Scalefusion?** There is nothing that I dislike so far . Everything works good . **What problems is Scalefusion solving and how is that benefiting you?** I am managing devices that are mounted in the trucks to track the vehicles and assist the drivers if they need. ### 30. Feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Petri K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Scalefusion?** Needs very little monitoring. Operates independently. **What do you dislike about Scalefusion?** All features are visible in the settings. It is confusing and there should be different levels of functions. **What problems is Scalefusion solving and how is that benefiting you?** Controlling iPads ### 31. Great Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dave G. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Scalefusion?** Scale Fusion helped our business lockdown our Android tablets so that they are used for work and only work. **What do you dislike about Scalefusion?** No dislikes but it did take a little learning. **What problems is Scalefusion solving and how is that benefiting you?** Productivity for field employees ### 32. The perfect "no hassle" MDM solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Scalefusion?** User interface is very simple and intuitive. Tech support is highly responsive. **What do you dislike about Scalefusion?** I can't think of anything. Help desk can easily walk customers through anything they don't understand. **Recommendations to others considering Scalefusion:** In the age of SaaS, there are so many companies offering the same products. If you need to decide on MDM, let the IT pros do that work for you and stick with something like Scalefusion. It makes complex solutions so easy. **What problems is Scalefusion solving and how is that benefiting you?** Company device abuse is controlled with Scalefusion with a simplicity that does not require a high degree of computing experience. ### 33. Very good and speedy support **Rating:** 4.5/5.0 stars **Reviewed by:** NASS e. | Software Engineer, Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2021 **What do you like best about Scalefusion?** In case of requests/questions/problems all supporters are answering in a very speedy and competent manner. **What do you dislike about Scalefusion?** At the very moment nothing I can think of :) **What problems is Scalefusion solving and how is that benefiting you?** We are using Scalefusion since 2017 for running barcode scanning devices in kiosk mode and are very satisfied with the reliability of this mdm soulution. ### 34. Scalefusion is Awesome!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about Scalefusion?** Easy enrollment, awesome support, setup is a breeze! **What do you dislike about Scalefusion?** Nothing so far--everything is working great **Recommendations to others considering Scalefusion:** I would highly recommend Scalefusion to anyone looking for a new MDM or a great change! **What problems is Scalefusion solving and how is that benefiting you?** I am getting rid of a hard-to-use MDM, namely KNOX. Ease of use is one of the great benefits I have realized ### 35. Best Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Megan J. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Scalefusion?** The amazing support I need whenever I need assistance they are online 24/7 **What do you dislike about Scalefusion?** I have to type in this box as a requirement. Nothing **Recommendations to others considering Scalefusion:** Not only is the software amazing but Yukti and her team are phenomenal in support **What problems is Scalefusion solving and how is that benefiting you?** Being able to remotely assist my clients and update software without hassle ### 36. All-in-One solution for mobile device management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2021 **What do you like best about Scalefusion?** easy to use , have full control on devices, great and prompt support **What do you dislike about Scalefusion?** nothing , every thing is working perfectly. **What problems is Scalefusion solving and how is that benefiting you?** locking mobile devices with only specific apps. publishing Apps immediately to all devices, send messages also ### 37. Extremely good **Rating:** 5.0/5.0 stars **Reviewed by:** Mickey S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2021 **What do you like best about Scalefusion?** The amazing service and the number of features in the product itself, it's highly configurable. **What do you dislike about Scalefusion?** With a great amount of features comes complexity. it takes some time to onboard. **What problems is Scalefusion solving and how is that benefiting you?** We have many kiosks in the field that need to be locked and managed in a center wat. Scalefusion has a great solution for us. ### 38. Very helpful support and quick response time **Rating:** 4.5/5.0 stars **Reviewed by:** Gary P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2020 **What do you like best about Scalefusion?** The support response time is very quick and the customer support representatives are very professional, courteous, knowledgeable and helpful. I spoke to Ajay who assisted me in learning how enroll my devices and the basics of using Scalefusion. **What do you dislike about Scalefusion?** Only a very minor point, the support isn't UK based, so mindfulness of IST is needed. **What problems is Scalefusion solving and how is that benefiting you?** I have been learning to use Scalefusion, not having any previous knowledge of mobile device management systems. It is extremely useful for controlling permissions on school iPads such as internet browsing and for the dissemination of apps. ### 39. Very best customer service I ever got **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2020 **What do you like best about Scalefusion?** Abhishek Deshkar is one of the best wise person we ever met from MDM solutions. We are currently using the Manage engine software but there's no one equal to Abhishek. We are looking to migrate our 200 licence to you soon from Manageengine.com hence we would like to receive very competitive price from Scalefussion. Thanks **What do you dislike about Scalefusion?** please extend the feature list for the emm devices (Motorola). we will buy the 200 licence if your developteam can extend to the Motorola devices can have secure settings on motorola devices *Allow user to not power off device **Recommendations to others considering Scalefusion:** One of the best MDM software and the team support I have ever seen! **What problems is Scalefusion solving and how is that benefiting you?** creating new profiles and publish to the new devices. helping to publish the necessary carer apps via scalefussion to the devices. ### 40. Excellent product and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Randy K. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2020 **What do you like best about Scalefusion?** The ease of use is fantastic. I can easily update and make changes through the available on-line interface any time it's needed. **What do you dislike about Scalefusion?** We have had no problems or issues using this product. There are a myriad of options that can be overwhelming when first getting into it, but their customer service team does a wonderful job helping you navigate through the many options. **Recommendations to others considering Scalefusion:** Make use of there available customer service team. They are great to work with and will help you make the best use of their products/services. **What problems is Scalefusion solving and how is that benefiting you?** We have been able to streamline some of our internal operations which has helped to improve our service to our customers. ### 41. Great Product - Great Technical Support **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph F. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2020 **What do you like best about Scalefusion?** The best of this MDM is that it actually works. I have tried others in the past that were discontinued or never worked properly. I am happy to say i have been using this almost 3 years and love it. **What do you dislike about Scalefusion?** licenses are purchased in batches instead of individually like Microsoft office 365. **What problems is Scalefusion solving and how is that benefiting you?** I am locking my tablets, preventing users from doing certain things on android. And also using some tablets as Kiosk mode. I have noticed increased productivity and money saved. ### 42. The best ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Scalefusion?** The awesome customer service from Vinayak **What do you dislike about Scalefusion?** Nothing to dislike it is the best I ever saw **Recommendations to others considering Scalefusion:** Guys, there is nothing easier then Scalefusion If you are looking for MDM software, just try Scalefusion, you wont regret it **What problems is Scalefusion solving and how is that benefiting you?** Locking down a windows 10 device to 1 website ### 43. Amazing service. Nothing is too hard and they have the patience of saints. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Scalefusion?** Steps by step instructions and screen sharing so they can walk you through the issues and rectify all problems. **What do you dislike about Scalefusion?** Time difference is the only downfall. But helpdesk is always there to assist. **What problems is Scalefusion solving and how is that benefiting you?** Content Management Assigning Groups ### 44. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit S. | OD Evangelist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Scalefusion?** The support team is just amazing. I have interacted with Mohina, Ajay Tambe, Abhishek Deshkar and Vinayak (in this particular order), and all of them are extremely competent and compassionate, and know that a new user needs a lot of hand holding. They ensure that you get comfortable with the product and set you up to succeed in your objectives. **What do you dislike about Scalefusion?** Nothing as of now. I am sure with such a team, there would be anything to dislike in the future either. **What problems is Scalefusion solving and how is that benefiting you?** Primarily ensuring that users remain focused on using the device for its intended purpose. Also for communicating within the group. ### 45. Scalefusion has helped our business grow, and they continue to grow in parallel **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Scalefusion?** Solid platform, with feature sets that continually grow as our company is growing. **What do you dislike about Scalefusion?** Nothing to dislike, the platform was exceeded our expectations. **What problems is Scalefusion solving and how is that benefiting you?** Solving technology issues, and remote kiosk functionality. Having worked with Scalefusion's support and development teams, we have pushed a lot of fixes for perceived and real issues in the field. ### 46. Fantastic support for a really difficult device issue. Thank you so much for your assistance! **Rating:** 4.0/5.0 stars **Reviewed by:** Kristen W. | Operations Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Scalefusion?** Patient, empathetic and they solved my problem **What do you dislike about Scalefusion?** Timezone difference meant they were only available in the late afternoon/evening which was not very convenient for me as I was finishing work and had to stay back late. **What problems is Scalefusion solving and how is that benefiting you?** Company uses it to control our devices. ### 47. Really helpful discussion with an employee **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2020 **What do you like best about Scalefusion?** Abhishek, a great employee that was clear, quick and helpful with the questions I asked him. He did his very best to guide me through SCALEFUSION and has a really good understanding of the tool in question. He is also super friendly and makes you comfortable right off the bat. **What do you dislike about Scalefusion?** There are somethings about SCALEFUSION that aren't really clear, but Abhishek helped with that ! **What problems is Scalefusion solving and how is that benefiting you?** SCALEFUSION is helping our company organzing devices and clear way. ### 48. This is a quality product and company. They provide great customer service and support. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin C. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Scalefusion?** Scalefusion allows us to lock down our tablets to only run our own applications. Also, the ability to publish our software updates to groups and profiles is extremely helpful. Recently, I requested help so that we could get the full remote control working with all our devices. My support rep. Abhishek was outstanding! He was determined to help, and he worked with the back-end team to provide a custom solution for 2 types of devices. Now we can push our software updates silently (with no user interaction). Fantastic Support team!!! **What do you dislike about Scalefusion?** I honestly have nothing to dislike. Anytime I needed help I was able to reach out to support and it was quickly and professionally resolved. **Recommendations to others considering Scalefusion:** We highly recommend this solution for locking down enterprise devices and applications. It helps manage device groups. These groups can have different settings and software updates can target specific groups. On top of that the support team is fast and professional. They have made my experience with this product a success. **What problems is Scalefusion solving and how is that benefiting you?** We develop enterprise mobile software. We have benefitted from the dashboard for grouping our devices. This helps to manage software updates, as well as manage device setting. The remote connection is extremely valuable in troubleshooting software issues and transferring files. ### 49. Easy to configure and Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Todd S. | Director of IT - Support Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2020 **What do you like best about Scalefusion?** Easy product to administer and if you do run into issues, their customer service is awesome and very timely. They respond in under 5 min to chat requests and use screen sharing and video to correct any and all issues. We are rolling this out to 1000 devices in the company and the process has gone very well. **What do you dislike about Scalefusion?** Nothing at this time. The product has done well for us. **What problems is Scalefusion solving and how is that benefiting you?** We are rolling out 1000 tablets to senior citizens and this allows us to control what apps they have, make sure they dont accidentally delete anything or corrupt things. When we reboot the devices go back to standard and all personal data is wiped off. Makes administering these devices a breeze. If we need to push any apps, then we just add it to the profile and hit send. ### 50. Amazing Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Greg K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Scalefusion?** The quick responses to all problems that have come within Scalefusion, the team is very knowledgeable and our issues are handled in a timely matter. **What do you dislike about Scalefusion?** The app is a little unfriendly to the user, it seems like a lot of similar functionality is spread across multiple modules making it a little hard to follow. Also, the Kiosk setting makes the tablet lag very bady. **Recommendations to others considering Scalefusion:** If you distribute devices to your employees/contractors when they are on-boarded, I recommend enrolling them in the Scalefusion license prior to giving out the device. Trying to do it remotely is a bit of a challenge. Doing this before hand when the device is in your possession is just an overall easier experience. **What problems is Scalefusion solving and how is that benefiting you?** Quickly being able to correct connectivity issues, pushing applications to the devices, getting our devices enrolled in the Scalefusion management application. We like that we are able to click a few buttons and have all of the tablets on the same page in regards to messages, applications, remote-logins. ## Scalefusion Discussions - [is there a development on a Beta version to test rollouts before going live in the environment](https://www.g2.com/discussions/52175-is-there-a-development-on-a-beta-version-to-test-rollouts-before-going-live-in-the-environment) - 1 comment, 1 upvote - [How does the free trial work?](https://www.g2.com/discussions/how-does-the-free-trial-work-f26d86bf-5738-42d9-8281-4ce0caaec37b) - 2 comments, 1 upvote - [What is Scalefusion used for?](https://www.g2.com/discussions/what-is-scalefusion-used-for) - 1 comment - [View Scalefusion pricing details and edition comparison](https://www.g2.com/products/scalefusion/reviews?page=6&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A22%3A26+-0500&secure%5Bsession_id%5D=6dad2a2c-aa89-463d-aab9-4f8765301f3a&secure%5Btoken%5D=6c3a5bd91a1cdb37cf223394cc07f40a0d6ccad53c36a499a87aba8d52d36c48&format=llm_user) ## Scalefusion Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [CheckPoint](https://www.g2.com/products/checkpoint/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [IceWarp](https://www.g2.com/products/icewarp/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra External ID](https://www.g2.com/products/microsoft-entra-external-id/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [ScreenCloud Digital Signage](https://www.g2.com/products/screencloud-digital-signage/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) ## Scalefusion Features **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping ** Type** - On-premises solution - Cloud-solution **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Device Management - Custom Alerts - Security - Security Management - Mobile Content Management - Password Management - Document Management - Audit Management **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Policy Management - Compliance Management **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Offline Access - Push Notifications - GPS - Authentication - Usage Tracking/Analytics - Backup and Recovery - Mobile App - Performance Monitoring - Remote Access/Control - Generative AI - Wireless Internet Access Control - Asset Tracking - Reporting & Statistics - Wireless Troubleshooting - AI Copilot - Access Controls/Permissions - Activity Dashboard - Remote Device Locking - Document Storage - Mobile Access - Automatic User/Device Recognition ## Top Scalefusion Alternatives - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (264 reviews) - [Esper](https://www.g2.com/products/esper/reviews) - 4.5/5.0 (233 reviews) - [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) - 4.6/5.0 (139 reviews)