ScalaHosting Reviews (532)

Reviews

ScalaHosting Reviews (532)

4.8
532 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support provided by ScalaHosting, highlighting the quick response times and knowledgeable staff who resolve issues effectively. Many appreciate the reliable performance and ease of use of the platform, which enhances their overall experience. However, some users note that the pricing, particularly for renewals, could be more competitive.

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Tomás C.
TC
Tomás C.
Director
Small-Business (50 or fewer emp.)
"Scala Hosting VPS: Rock-Solid Performance and Lightning-Fast Support"
5/5
What do you like best about ScalaHosting?

Scala Hosting is simply the best hosting service I’ve found so far.

Their VPS is really solid and has met all my needs. All of my company’s clients’ websites are hosted at Scala, and that decision has worked out well for us. They offer good infrastructure, interesting hardware, and a strong set of features.

Their dashboard (SPanel) is quite complete and intuitive. It’s easy to manage the server and each individual website account, and to jump from one account to another when you’re setting up the same feature across multiple sites. User management is strong as well, making it easy to give clients access to their own website and define which features they’re allowed to manage.

I also like that they have WordPress integration, which enables auto-updates, and makes staging and cloning straightforward.

Their support is awesome, too. Most of the time they answer chat in under a minute, and whenever there’s something I can’t do, they help me find a solution—and often implement it as well when I ask. I honestly can’t recall a single time I reached out and didn’t get my problem solved or my question answered clearly. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Although the price feels fair for the quality of service, it would be even better if the cost per website decreased as we add more websites to be hosted there. It would also be good to have more server locations in the EU. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Tomás,

Thank you for taking the time to write such a thoughtful review. It’s incredibly rewarding to hear that ScalaHosting has become a trusted platform for hosting your clients’ websites and that sPanel has made managing multiple accounts much more efficient for your workflow.

I’m especially grateful for your kind words about our support team. Knowing that you can rely on us whenever you need assistance and that we have been able to help you find solutions when challenges arise is exactly the experience we strive to provide.

I also appreciate your suggestions regarding pricing as your portfolio grows and the availability of additional EU server locations. I am adding a link with all available locations, as we added quite a few EU locations recently: https://www.scalahosting.com/network-and-datacenters.html

Thank you again for choosing ScalaHosting and for placing your trust in us to host your clients' websites. We truly value your partnership and look forward to supporting your business as it continues to grow.

Warm regards,

Gabriella

Billy J.
BJ
Billy J.
Technical Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Stable, Reasonably Priced Hosting with Helpful, Responsive Support"
4.5/5
What do you like best about ScalaHosting?

They offer different hosting plans that is suitable for different business cases, which is flexible to different companies.

The price of the hosting is reasonable and the platform is stable.

The technical support is good and the staff is helpful. They usually reply in hours. We build our own system and application on the hosting that integrate with other internal system use RESTful API.

It works well with the integration. We build our own system and application on the hosting that integrate with other internal system use RESTful API.

It works well with the integration. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

They offer first year discount but the price rise on the second year which is not that attractive. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Billy,

Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our hosting options have given you the flexibility to support different business needs and that your applications have been running well on our platform.

It’s great to know that your team has been able to use sPanel and integrate your own systems through RESTful APIs. I also appreciate your kind words about our support team and the assistance they’ve provided whenever you needed help.

I understand your feedback regarding renewal pricing, and I appreciate you sharing your perspective. We always aim to provide strong value through our infrastructure, features, and ongoing support.

Thank you again for choosing ScalaHosting as the foundation for your websites and applications. We truly appreciate your trust and look forward to continuing to support your projects.

Warm regards,

Gabriella

John H.
JH
John H.
General Manager
Small-Business (50 or fewer emp.)
"Over a Decade of Reliable Hosting: Outstanding Uptime, Value, and Fast Support"
5/5
What do you like best about ScalaHosting?

I have been using ScalaHosting for well over 10 years and I have a reseller account with them. I host multiple websites and customer accounts, and they make it simple to manage everything without making it overly complicated or expensive.

For the price, the value has been outstanding. Sometimes when you find a less expensive hosting option, you end up paying for it with poor service or downtime. That has not been my experience with ScalaHosting at all. My uptime has been outstanding and the system has been extremely stable.

The other thing that keeps me with them is the tech support. When I have a question or problem, I normally get a response within minutes. I have been in business a long time and deal with a lot of technology companies, and that kind of service is getting harder to find.

My last hosting company simply shut down and left me scrambling to move everything. Experiences like that make you appreciate having a hosting company you can depend on. ScalaHosting has become my go-to. I trust them with my own business and with my customers' websites.

They have allowed me to offer hosting to my customers at a reasonable cost without sacrificing uptime, support, or value. After more than a decade with them, I have no plans of going anywhere else. I am newbe to this and they helped so now I feel confident I am newbe to this and they helped so now I feel confident Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

nothing I have found yet, they meet my needs Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi John,

Thank you for taking the time to share such a detailed review and for being a ScalaHosting customer for more than 10 years. Your continued trust means a great deal to us, and we truly appreciate you choosing us to support both your business and your customers’ websites.

I’m happy to hear that our reseller hosting has helped you manage multiple accounts with confidence and that our team has been there whenever you’ve needed assistance. Knowing that we’ve helped you feel more comfortable with the technical side of hosting is especially rewarding.

It also means a lot to hear that you consider ScalaHosting a reliable partner for your business. We understand how important it is to have a provider you can count on, especially when hosting services are a key part of your customers’ experience.

Thank you again for your loyalty over the years. We look forward to continuing to support you and your growing business for many more years ahead.

Warm regards,

Gabriella

VD
Vince D.
Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Seamless Migration and Fantastic Support from ScalaHosting"
5/5
What do you like best about ScalaHosting?

ScalaHosting impressed me from the very start of the sales process by just answering my questions and not pressuring me into anything. Then they migrated all of my website absolutely seamlessly! I'm a one-person (for now) Digital Marketing agency that doesn't have the time or skills to manage hosting, and limited funds to do it with. ScalaHosting solved both of those problems and I will definitely be renewing! Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The only minor thing I found is that setting external email clients has been slightly challenging as the configuration is listed differently depending on where you are getting it from. This could very well be a me problem, but their support is fantastic at answering my questions. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Vince,

Thank you for sharing your experience with ScalaHosting. I’m happy to hear that your journey with us started on the right note and that our team was able to make the migration process simple and stress-free for you.

I truly appreciate your feedback about our approach during the sales process and the support you’ve received afterward. We understand that managing hosting can be challenging when you’re focused on growing your own business, and our goal is to provide a solution that allows you to focus on your clients while we take care of the technical side.

I also appreciate your note about external email configuration. I’ll share this feedback with our team, as we’re always looking for ways to make the setup process clearer. Of course, our support team is always here to assist whenever you need guidance.

Thank you again for trusting ScalaHosting with your clients’ websites. We look forward to supporting your agency as it continues to grow.

Warm regards,

Gabriella

Rodrigo Tomazini .
R
Rodrigo Tomazini .
IT Business Owner
Small-Business (50 or fewer emp.)
"The best hosting experience I've had in years"
5/5
What do you like best about ScalaHosting?

The SPanel is super easy to use, I love it. And the support is incredibly fast. I used to work with other hosting providers, but ScalaHosting's support is way faster and they actually fix things quickly. Yes, it is worth the price. Even though I am based in Brazil and the currency conversion makes it about three times more expensive than a local hosting provider, it is absolutely worth every single penny. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, I haven't found anything I dislike so far. It has been the best experience I've had in years. I moved between several hosting providers before finding this one in 2026, and it completely exceeds my expectations. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Rodrigo,

Thank you for taking the time to share your experience with ScalaHosting. I’m glad to hear that your move to our platform helped address the email issues you were experiencing and that your websites are now running with fewer interruptions.

I truly appreciate your kind words about sPanel and our support team. We know that having quick access to knowledgeable assistance can make a big difference, especially when managing important services like email and hosting.

Thank you as well for sharing your thoughts about the value of our services. We’re grateful that you chose ScalaHosting despite the currency difference, and it means a lot to know that you feel the experience has been worthwhile.

Thank you again for your trust and for making ScalaHosting your hosting partner.

Warm regards,

Gabriella

Jose S.
JS
Jose S.
Website & Graphics Manager
Mid-Market (51-1000 emp.)
"Fast, Efficient Support and Great VPS Performance with an Intuitive sPanel"
5/5
What do you like best about ScalaHosting?

Customer support is extremely efficient, and they excel with this, every time I have had an issue with my site or even with my Managed Cloud VPS plan, they have solved it over the chat in minutes, even helping me identifying issues caused by myself!

management of my plan is very easy, not need to be super expert, sPanel is very intuitive.

I have my site at the Dallas data center, and performance of my site is great, all site on my VPS perform at top peak.

price is good if you can afford to pay the whole year in advance so you can take advantage of the great discounts they offer. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Until now, I am happy, not found a think I do not like. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Jose,

Reading your review truly made my day. Thank you for taking the time to share such a detailed account of your experience with ScalaHosting.

I'm delighted to hear that our team has been able to help you not only with your Managed Cloud VPS but also with troubleshooting issues that originated within your own setup. We always strive to work alongside our customers and make sure they have the information they need to keep everything running smoothly. It's also wonderful to know that sPanel has made managing your VPS straightforward and that your websites are performing well from our Dallas data center.

Thank you as well for mentioning the value you see in our annual plans. Your feedback and continued trust mean a great deal to us. We look forward to being here whenever you need us and supporting your projects for many years to come.

Warm regards,

Gabriella

islam e.
IE
islam e.
cto
Information Technology and Services
Small-Business (50 or fewer emp.)
"good service / support"
4.5/5
What do you like best about ScalaHosting?

I appreciate ScalaHosting for their excellent customer support. Whenever I have submitted support tickets, I always receive a response within a few minutes, usually around 15 minutes, which is quite prompt. This quick response time enhances my experience and reassures me that any issues can be resolved swiftly. Additionally, I am impressed with the uptime of their servers. Since I started using ScalaHosting three months ago, the servers have not been fully loaded, providing me with a stable and reliable hosting environment. This high level of uptime gives me peace of mind and plays a significant role in my continued satisfaction with their service. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I think if they can reduce the price a little bit it will be perfect. Additionally, offering discounts with payment in advance, like for 1 year or 2 years, would be beneficial. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Islam,

Thank you for sharing your experience! I’m delighted to hear that our support team has been able to respond quickly and that the server stability has provided you with peace of mind. It’s wonderful to know that your migration and hosting experience has been smooth and reliable.

Regarding pricing, we’re always happy to discuss plans and options with our existing clients to ensure you’re getting the best value. Your suggestions for advance payment discounts are noted, and we’re constantly exploring ways to make our services even more accessible.

If you need assistance with anything, please don't hesitate to reach out anytime! We're here to support you throughout your hosting journey with ScalaHosting!

Warm regards,

Gabriella

RJ D.
RD
RJ D.
IT and Operations Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"16 Years Later, Still Happy with ScalaHosting"
4.5/5
What do you like best about ScalaHosting?

I've been using ScalaHosting for about 16 years, and what I like best is that they've grown with my business. I started with a single reseller hosting account, expanded to multiple reseller accounts as demand increased, and eventually migrated seamlessly to a managed VPS. Throughout that journey, their support has always been fast, knowledgeable, and genuinely helpful. Their VPS has been reliable with excellent uptime, and I also appreciate their flexibility and understanding, especially during difficult times when they worked with me on payment arrangements. That level of customer care is one of the reasons I've remained a loyal customer for so many years. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, I don't have many complaints after being a customer for about 16 years. The only thing I've noticed is that pricing has increased over the years significantly, but that's understandable given rising operating costs and industry trends. Even with those increases, I still find their pricing reasonable for the quality of service, reliability, and support they provide. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi RJ,

Thank you for sharing your experience and for being with ScalaHosting for such a long time. It has been a pleasure to support you throughout the different stages of your business growth, from reseller hosting to your managed VPS journey.

I truly appreciate your kind words about our team and the way we have been able to assist you over the years. We understand that businesses evolve, and our goal has always been to provide solutions that can grow alongside our customers while offering the guidance they need along the way.

Thank you again for your continued trust and loyalty. It means a lot to know that ScalaHosting has been a part of your journey for the past 16 years, and we look forward to supporting your business for many more years ahead.

Warm regards,

Gabriella

bestinfovault A.
BA
bestinfovault A.
Independent Business Owner
Small-Business (50 or fewer emp.)
"Exceptional 24/7 Online Support That Resolves Every Issue"
5/5
What do you like best about ScalaHosting?

Our experience with ScalaHosting has been incredibly smooth. Whenever we run into an issue, their support team is lightning-fast, either resolving it for us or guiding us on how to fix it ourselves. This reliable safety net gives us the freedom to experiment with our configurations, knowing help is always just a click away. Over our time using them, we haven't experienced a single major outage or non-user-related downtime; the service is remarkably stable. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, it’s hard to find anything to complain about. I’d highly recommend them to anyone who’s looking for a reliable, stress-free hosting partner. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you for sharing your experience. It’s wonderful to hear that our support team has been able to step in and assist you whenever you’ve needed help-that’s exactly the level of care we strive to provide every day. I’m also glad that hosting everything in one place has made managing your projects and businesses more convenient.

I completely understand your preference for phone support. While our current focus is on offering reliable, around-the-clock online assistance so you can reach us at any moment, I truly appreciate you mentioning it. Feedback like yours helps us evaluate what additional options might be valuable in the future.

If there’s ever anything else you’d like to see from ScalaHosting, we're always here to listen.

Warm regards,

Gabriella

Schwarz C.
SC
Schwarz C.
Senior Web Developer
Small-Business (50 or fewer emp.)
"Reliable Hosting with Excellent Performance and Outstanding Support"
4.5/5
What do you like best about ScalaHosting?

What I like best about ScalaHosting is the overall reliability, performance and support. I have been using their hosting since February 2022 as a web developer and have hosted more than 50 websites, mainly development and demo versions before moving them live. Managing multiple websites is easy, the server performance has been good, and their support team is one of the main reasons I continue using them. Whenever I face a server related issue or need technical help, they respond quickly and usually resolve it without much delay. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Sometimes there is downtime when CPU usage is high, but most of the time it happens due to heavy usage from my side. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Schwarz,

Thank you for taking the time to share such a detailed review. It’s wonderful to hear that ScalaHosting has been a valuable part of your workflow as a web developer and that our platform has helped you efficiently manage so many development and demo websites.

I’m especially pleased to know that our support team has been there whenever you’ve needed technical assistance. We understand how important it is to resolve server-related questions quickly so you can stay focused on your projects.

I also appreciate your honest feedback regarding resource usage during periods of high CPU load. Input like yours helps us continue improving both our platform and the overall customer experience.

Thank you again for choosing ScalaHosting and for trusting us with your projects since 2022. We look forward to supporting you and your growing portfolio of websites for years to come.

Warm regards,

Gabriella