Thanks to Sasitry, our SaaS management stopped being reactive and became much more proactive.
I especially like that it has benchmarking capabilities; that is, it allows you to know precisely what other companies are paying for the same software. This is extremely relevant when it comes to negotiating.
In more economic terms, the renewal alerts and the ease of managing underutilized licenses have allowed us to optimize the budget from month 1.
On the human side, the support team is A1: always available and very knowledgeable about the market. Review collected by and hosted on G2.com.
The platform has grown quite a bit and, at times, the interface feels a bit overwhelmed by the number of features. The generation of custom reports to present to the management could be more flexible; nowadays we rely to some extent on pre-established formats. I have also noticed that, during periods with many simultaneous renewals, communication with the support team can become somewhat slower than usual, although in the end they always resolve with quality. Review collected by and hosted on G2.com.
