SAP Subscription Billing Reviews & Product Details

For us, the best thing about SAP Subscription Billing is that it lets us make money from complex subscription deals. It gives our technical team the framework they need to innovate instead of being a constant re-engineering team. The system has been really important in helping the company grow its recurring revenues more quickly by speeding up the introduction of new products and services. This means we can respond to market trends faster and our product teams can be more agile. Review collected by and hosted on G2.com.

It hasn't turned out the way we thought it would. I don't know much about AI, so I'll stick with the usual analytics methods to get to know the data of our subscription better. Review collected by and hosted on G2.com.

The platform helps companies to grow their regular income more quickly by getting new products to market faster. It also makes sure that the personalized offers boost the customer lifetime value and the integrated quote-to-cash process is streamlined. This gives you the essential analytics you need to keep an eye on recurring revenue, new revenue, revenue churn, and average recurring revenue per subscription. Review collected by and hosted on G2.com.

I thought Chargebee's subscription management was pretty impressive, but it's not as straightforward to integrate as SAP Subscriptions Billing is with our SAP financial and order management suites. Review collected by and hosted on G2.com.

I think the main thing SAP Subscription Billing was designed for is to automate the whole subscription lifecycle, from setting product pricing to generating billing data. The system automatically handles the workflow issues for our finance and operations teams by making the one-time, recurring, and usage-based fee processing and handling easier. There have been fewer disputes with customers, which has made our order to cash process much easier. The support has been pretty good overall, but there have been some setups that have taken a bit of troubleshooting. It's a pretty solid solution. Review collected by and hosted on G2.com.

One of the things we had to deal with was the direct revenue recognition, which wasn't supported straight away when we integrated it with SAP S/4HANA for basic accounting. Review collected by and hosted on G2.com.

With SAP Subscription Billing, our marketing team can make pricing changes and new offers for subscriptions without having to open a ticket with engineering and finance for every change. REST endpoints are linked to plans, price components and records of usage. We use OAuth 2.0 client credentials to log in to a service key via SAP BTP, and our campaign system sends out a JSON to generate a campaign subscription once a lead converts. I couldn't write a custom connector. Review collected by and hosted on G2.com.

I learned about how usage periods, Subscription Billing dates and the proration rule interact to make sure my invoices match my forecast on usage-based charges. Review collected by and hosted on G2.com.

I like the automation of subscription billing processes, the flexibility for managing recurring charges, and the ability to track customer subscriptions and invoices all in one place. It reduces manual work, improves accuracy, and makes billing operations more efficient overall. The interface is well structured and easy to navigate, which helps me manage daily tasks more smoothly. Review collected by and hosted on G2.com.

Some features can be difficult to navigate at first, and certain processes require too many steps. The interface could be more intuitive, and reporting and customization options could be improved to make daily tasks faster and easier. Review collected by and hosted on G2.com.

We can set up subscriptions and work out one-time, recurring, pricing, manage contract changes and model complex pricing logic using and offline rating capabilities. It's built on SAP Business Technology Platform (BTP) microservices architecture, so you've got full API control (no surprises there) with authentication via OAuth 2.0 bearer tokens via its REST APIs. One of the main plus points of the Usage Data API is its ability to integrate external metering systems. Review collected by and hosted on G2.com.

To be honest, the first time I had a very specific requirement, it wasn't as easy as I'd hoped. When it comes to highly client-specific needs, it did take us a while to get used to the fact that it's not as flexible as SAP BRIM and requires a certain degree of ingenuity or integrated applications. Our lead architect told us about this design decision about six months in. He said it was all about making the public cloud more agile, and it wasn't a blind spot. Review collected by and hosted on G2.com.

I like the automation of recurring billing and its ability to manage subscriptions efficiently. The centralized management of billing processes is very flexible, allowing me to handle subscription changes and invoicing from one system. I also find the automated recurring billing and subscription life cycle management extremely valuable, as they help manage renewals, handle subscription changes, and generate accurate invoices with minimal manual effort. This saves time and reduces billing errors, making it easier to manage multiple customers efficiently. Integration with SAP Sales Cloud also helps maintain streamlined billing and improves the overall workflow. Review collected by and hosted on G2.com.

Simplifying the initial setup and improving the navigation and providing clear documentation would make the platform easier to learn and use. The initial setup was moderately easy but it requires some time to configure the rules and subscription plans within the existing system. Review collected by and hosted on G2.com.

What I like best about SAP Subscription Billing is its ability to automate complex subscription billing processes, including recurring payments, usage based pricing, and flexible pricing models. It helps reduce manual work and billing errors while supporting integration with SAP's broader ecosystem. This makes it particularly valuable for enterprises managing large customer bases and complex subscription models. Review collected by and hosted on G2.com.

The main downside is the learning curve, especially when configuring complex pricing rules and billing scenarios. Some settings are not very intuitive, and navigating the system can take time for new users. I would also like to see more flexible reporting options and a simpler configuration process to make day to day tasks more efficient. Review collected by and hosted on G2.com.

It's hosted on SAP BTP and supported by it. Its strong support and automated complex billing are what make it so useful. This makes things easier and lessens the amount of paperwork. It's definitely worth putting in the investment to integrate with SAP. We recommend this system because of its automation of recurring billing, its complexity, and its integration into the SAP ecosystem. Review collected by and hosted on G2.com.

Due to some specific configurations, we experienced a slight learning curve at the beginning, but we expected this as it is an advanced feature of the product. Review collected by and hosted on G2.com.

I like the flexibility to combine recurring charges and usage-based pricing in the same subscription. Rate plans and automatic renewals make it easier for me to manage different pricing models and renewal dates in one place, and SAP Subscription Billing helps me keep billing organized when customers renew or change plans. Review collected by and hosted on G2.com.

I’d like clearer guidance and examples for setting up more complex pricing rules. Step-by-step examples combining a fixed monthly fee, usage charges, and a mid-cycle plan change would be useful. I’d also recommend planning pricing rules and billing cycles in advance to make the initial setup easier. Review collected by and hosted on G2.com.