---
title: SAP Solution Manager Reviews
meta_title: 'SAP Solution Manager Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how SAP Solution Manager works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 15
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# SAP Solution Manager Reviews
**Vendor:** SAP  
**Category:** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 15
## About SAP Solution Manager
SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.






- [View SAP Solution Manager pricing details and edition comparison](https://www.g2.com/products/sap-solution-manager/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-15+19%3A17%3A54+-0500&secure%5Bsession_id%5D=842b448f-4f28-4b07-9f8e-b2a09fa86448&secure%5Btoken%5D=d37eac5c92c6d09245bb3aa8c93db483ec5b045ff5dc2b3377afcd6c9633ca06&format=llm_user)

## SAP Solution Manager Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top SAP Solution Manager Alternatives
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,788 reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - 4.3/5.0 (963 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,291 reviews)