--- title: SaleSmartly Reviews meta\_title: 'SaleSmartly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how SaleSmartly works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 16 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

### SaleSmartly Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** in SaleSmartly, benefiting from streamlined communication and intuitive setup. [(3 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320146&qs=pros-and-cons#reviews)

Users value the **simplified communication** and organization features of SaleSmartly, enhancing overall workflow and efficiency. [(3 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320222&qs=pros-and-cons#reviews)

Users love the **automation features** of SaleSmartly for enhancing lead management and improving response times effectively. [(2 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320184&qs=pros-and-cons#reviews)

Users value the **centralized management** of SaleSmartly, enhancing organization and speeding up customer responses across various channels. [(2 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320232&qs=pros-and-cons#reviews)

Users value the **simplicity of communication** in SaleSmartly, enhancing organization and response time across multiple platforms. [(2 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320163&qs=pros-and-cons#reviews)

Users note the **steep learning curve** of SaleSmartly, requiring significant time and effort to grasp its features effectively. [(3 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320152&qs=pros-and-cons#reviews)

Users find the **steep learning curve** of SaleSmartly challenging, requiring significant time and effort to master its features. [(3 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320173&qs=pros-and-cons#reviews)

Users face **automation complexity** , needing additional tutorials for a smoother onboarding experience with SaleSmartly. [(1 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2454412&qs=pros-and-cons#reviews)

Users find the **difficult setup** of SaleSmartly challenging, requiring significant time investment to understand its features. [(1 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320151&qs=pros-and-cons#reviews)

Users find the setup process **time-consuming** , often needing tutorials for guidance on automation features. [(1 mentions)](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2454393&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SaleSmartly

##### 1. Ease of Use

Users appreciate the **ease of use** in SaleSmartly, benefiting from streamlined communication and intuitive setup.
[
See 3 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320146&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Small-Business (50 or fewer emp.)

5.0/5

"Organizes, automates and prevents lost leads"

What do you like about SaleSmartly?

What I like most about SaleSmartly is how it simplifies communication with customers and centralizes messages from different platforms in one place. T

 ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.")
SA

Syed A.

Mid-Market (51-1000 emp.)

5.0/5

"Salesmartly is very good but not easy to use"

What do you like about SaleSmartly?

I really appreciate how it brings together messages from WhatsApp, Facebook, Instagram, email, and chats into a single location, making it much easier

##### 2. Helpful

Users value the **simplified communication** and organization features of SaleSmartly, enhancing overall workflow and efficiency.
[
See 3 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320222&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Small-Business (50 or fewer emp.)

5.0/5

"Organizes, automates and prevents lost leads"

What do you like about SaleSmartly?

What I like most about SaleSmartly is how it simplifies communication with customers and centralizes messages from different platforms in one place. T

 ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.")
SA

Syed A.

Mid-Market (51-1000 emp.)

5.0/5

"Salesmartly is very good but not easy to use"

What do you like about SaleSmartly?

I really appreciate how it brings together messages from WhatsApp, Facebook, Instagram, email, and chats into a single location, making it much easier

##### 3. Automation Features

Users love the **automation features** of SaleSmartly for enhancing lead management and improving response times effectively.
[
See 2 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320184&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Small-Business (50 or fewer emp.)

5.0/5

"Organizes, automates and prevents lost leads"

What do you like about SaleSmartly?

What I like most about SaleSmartly is how it simplifies communication with customers and centralizes messages from different platforms in one place. T

TM

Thomas M.

Enterprise (\> 1000 emp.)

4.5/5

"Reduces time"

What do you like about SaleSmartly?

It was an effective solution for gathering all the information from messages received from customers through various communication channels such as Wh

##### 4. Centralized Management

Users value the **centralized management** of SaleSmartly, enhancing organization and speeding up customer responses across various channels.
[
See 2 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320232&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.")
SA

Syed A.

Mid-Market (51-1000 emp.)

5.0/5

"Salesmartly is very good but not easy to use"

What do you like about SaleSmartly?

I really appreciate how it brings together messages from WhatsApp, Facebook, Instagram, email, and chats into a single location, making it much easier

TM

Thomas M.

Enterprise (\> 1000 emp.)

4.5/5

"Reduces time"

What do you like about SaleSmartly?

It was an effective solution for gathering all the information from messages received from customers through various communication channels such as Wh

##### 5. Communication Ease

Users value the **simplicity of communication** in SaleSmartly, enhancing organization and response time across multiple platforms.
[
See 2 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320163&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Small-Business (50 or fewer emp.)

5.0/5

"Organizes, automates and prevents lost leads"

What do you like about SaleSmartly?

What I like most about SaleSmartly is how it simplifies communication with customers and centralizes messages from different platforms in one place. T

TM

Thomas M.

Enterprise (\> 1000 emp.)

4.5/5

"Reduces time"

What do you like about SaleSmartly?

It was an effective solution for gathering all the information from messages received from customers through various communication channels such as Wh

### 5 Cons or Disadvantages of SaleSmartly

##### 1. Learning Curve

Users note the **steep learning curve** of SaleSmartly, requiring significant time and effort to grasp its features effectively.
[
See 3 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320152&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Small-Business (50 or fewer emp.)

5.0/5

"Organizes, automates and prevents lost leads"

What do you dislike about SaleSmartly?

In my case, at the beginning I had some doubts when creating the chatbot and connecting certain functions, especially when using WhatsApp Business wit

 ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.")
SA

Syed A.

Mid-Market (51-1000 emp.)

5.0/5

"Salesmartly is very good but not easy to use"

What do you dislike about SaleSmartly?

learning curve is steep you got to invest time to understand all features. It was a little difficult to set up.

##### 2. Steep Learning Curve

Users find the **steep learning curve** of SaleSmartly challenging, requiring significant time and effort to master its features.
[
See 3 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320173&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Small-Business (50 or fewer emp.)

5.0/5

"Organizes, automates and prevents lost leads"

What do you dislike about SaleSmartly?

In my case, at the beginning I had some doubts when creating the chatbot and connecting certain functions, especially when using WhatsApp Business wit

 ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.")
SA

Syed A.

Mid-Market (51-1000 emp.)

5.0/5

"Salesmartly is very good but not easy to use"

What do you dislike about SaleSmartly?

learning curve is steep you got to invest time to understand all features. It was a little difficult to set up.

##### 3. Automation Complexity

Users face **automation complexity** , needing additional tutorials for a smoother onboarding experience with SaleSmartly.
[
See 1 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2454412&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Small-Business (50 or fewer emp.)

5.0/5

"Organizes, automates and prevents lost leads"

What do you dislike about SaleSmartly?

In my case, at the beginning I had some doubts when creating the chatbot and connecting certain functions, especially when using WhatsApp Business wit

##### 4. Difficult Setup

Users find the **difficult setup** of SaleSmartly challenging, requiring significant time investment to understand its features.
[
See 1 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2320151&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.")
SA

Syed A.

Mid-Market (51-1000 emp.)

5.0/5

"Salesmartly is very good but not easy to use"

What do you dislike about SaleSmartly?

learning curve is steep you got to invest time to understand all features. It was a little difficult to set up.

##### 5. Time-Consuming

Users find the setup process **time-consuming** , often needing tutorials for guidance on automation features.
[
See 1 mentions
](https://www.g2.com/products/salesmartly/reviews?filters%5Bsentiment_snippet%5D=2454393&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Small-Business (50 or fewer emp.)

5.0/5

"Organizes, automates and prevents lost leads"

What do you dislike about SaleSmartly?

In my case, at the beginning I had some doubts when creating the chatbot and connecting certain functions, especially when using WhatsApp Business wit

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 ![Terry Devis .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terry Devis .")
T

Terry Devis .

Small-Business (50 or fewer emp.)

7/27/2026

"Effortlessly Manages Multi-Channel Conversations, But Needs Better Automation Support"

4.5/5

What do you like best about SaleSmartly?

I really like the unified inbox in SaleSmartly that centralizes every channel in one place, making it easier to handle conversations. The auto-reply automation is fantastic for answering leads instantly, which is a huge time saver. It's great how it manages scattered conversations by bringing chats from Meta Ads, WhatsApp, Instagram, and Messenger into a single inbox. Instant auto-replies ensure no message goes unanswered, and it helps keep the WhatsApp messaging window open. The analytics are also valuable, showing me which channel is worth more ad spend. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

I find that the automation rules and chatbot builder take a few attempts to get right, and the documentation could use more practical examples. The free plan limits also run out fast once real campaigns start, and support isn't 24/7, which can be a bit inconvenient. Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

I use SaleSmartly to manage customer conversations in one place, which solves scattered chats from Meta Ads. It unifies them into one inbox, providing instant auto-replies and keeping conversations open, improving response times and helping analyze channel effectiveness for ad spending. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Lucas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas R.")
LR

Lucas R.

Engenheiro de Dados | Microsoft Azure

Small-Business (50 or fewer emp.)

8/4/2026

"Intelligent Automation and Time Savings"

5/5

What do you like best about SaleSmartly?

I like SaleSmartly because it is an excellent tool for creating customer service automations. It is intuitive, easy to set up, and helps save a lot of time with intelligent workflows. I discover new features that make the experience even better with each use. The functionality of automatically responding to comments on social media posts provides greater agility and contact with the interested audience. The initial setup was simple, easy, and intuitive, and I recommend it to anyone looking for more efficiency and organization in customer service. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

So far I haven't found any negative points, I continue exploring the tool daily. Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

I use SaleSmartly to automatically respond to my audience, ensure I don't miss sales opportunities, and facilitate communication with potential clients. It is an intuitive tool, easy to set up, and saves time with smart workflows, such as automatically responding to comments on social media. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: OrganicAI Translated

 ![vidur a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "vidur a.")
VA

vidur a.

Gen AI Intern

Small-Business (50 or fewer emp.)

5/18/2026

"All Channels in One Inbox with Smooth Automation and Helpful Support"

4.5/5

What do you like best about SaleSmartly?

What I like best is how everything just comes together in one place -WhatsApp, Instagram, Facebook, email, all in a single inbox. The interface is clean and easy to navigate once you get familiar with it. I did have some trouble with the initial setup, but their support team guided me through the integration via WhatsApp which was really helpful. The automation works smoothly in the background and has genuinely improved how I manage leads and respond to customers. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

The initial setup took a little getting used to, especially for someone new to this kind of tool. It can feel a bit overwhelming at first with so many features to explore. That said, the support team was quick to step in and help, so it never felt like a dead end. Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

Before SaleSmartly, keeping track of messages across different platforms was a real challenge and leads would easily get lost in the mix. Now everything is centralized and the automation makes sure no inquiry goes unanswered. It has saved me a lot of time and made my whole sales process a lot more organized and efficient. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Vitória S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitória S.")
VS

Vitória S.

Social Media Manager &amp; Digital Marketing Specialist

Small-Business (50 or fewer emp.)

1/13/2026

"Organizes, automates and prevents lost leads"

5/5

What do you like best about SaleSmartly?

What I like most about SaleSmartly is how it simplifies communication with customers and centralizes messages from different platforms in one place. The automation features are very helpful for managing leads, improving response time, and ensuring no inquiries get lost, especially for those who work with sales and social media.

The layout is clean and intuitive, and the initial setup was easier than I expected. I also appreciate the fact that the platform supports multiple languages, which is useful for serving different audiences. For users who receive many messages through Instagram DMs, WhatsApp, and other channels, it makes a noticeable difference in organization and workflow. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

In my case, at the beginning I had some doubts when creating the chatbot and connecting certain functions, especially when using WhatsApp Business with an international number. I needed to watch a few tutorials to better understand the automation flow.

I believe it would be helpful to have a guided onboarding system or built-in tutorials for users who have no prior experience with automation, so the process becomes more intuitive and secure. It doesn’t compromise the overall experience, but it’s an area that could evolve and make the learning curve smoother. Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

SaleSmartly helps a lot with organizing and managing messages from different channels. When you receive many inquiries through Instagram DMs, WhatsApp, and other platforms, it’s common to lose leads or reply too late, which directly affects sales and customer relationships. The automation features solve this by sending fast and personalized replies, saving time and preventing potential clients from being lost in the process. In my case, it helped centralize communication, improve response time, and make the customer experience more professional, especially during campaigns and peak message periods. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Caleb .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caleb .")
C

Caleb .

Small-Business (50 or fewer emp.)

8/7/2026

"Centralized Communication with Easy Setup"

4.5/5

What do you like best about SaleSmartly?

I like how SaleSmartly brings customer conversations from different channels into one place, making it easier to manage engagement across various platforms. The initial setup was quite easy and straightforward, which I appreciated. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

I find some advanced features have a slight learning curve. More tutorials and an onboarding guide would make them easier for me to use. Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

I use SaleSmartly to manage customer communication and engagement across different channels in one place, solving the challenge of managing conversations across multiple channels. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Michal B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michal B.")
MB

Michal B.

Technical Lead

Small-Business (50 or fewer emp.)

7/15/2026

"User-Friendly and Intuitive Experience"

5/5

What do you like best about SaleSmartly?

How user friendly and intuitinve it was. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

Nothing. I really had nothing to dislike about SaleSmartly Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

I can manage all my accounts in one place. I’m also able to automate messages and keep all my contacts from different platforms together in a single place, which makes everything much easier to stay on top of. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Antonio e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio e.")
AE

Antonio e.

Founder

Small-Business (50 or fewer emp.)

7/23/2026

"Intuitive Interface but Slow Initial Setup"

3.5/5

What do you like best about SaleSmartly?

I use SaleSmartly to manage customer conversations and appreciate its intuitive interface. The interface is clean, responsive, and easy to navigate, which greatly aids in managing customer messages across different platforms. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

I found the initial setup of SaleSmartly a bit slow, and I think it could be improved. Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

I use SaleSmartly to manage customer conversation, solving the challenge of managing customer messages across different platforms. Review collected by and hosted on G2.com.

Show More

7/27/2026
Validated ReviewerSource: Organic

 ![Wander .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wander .")
W

Wander .

Small-Business (50 or fewer emp.)

7/15/2026

"Easy, Fast, and Effective for Instagram Sales"

5/5

What do you like best about SaleSmartly?

I use SaleSmartly for sales on my Instagram account. It helps me increase my sales and get closer to my clients. I find it easy to use and fast. I like the stream of promotions for my clients. The prices and easy interface were key reasons I switched to SaleSmartly. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

Nothing Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

It helps me to increase my sales and get closer to my clients. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Modestas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Modestas M.")
MM

Modestas M.

Founder

Small-Business (50 or fewer emp.)

6/8/2026

"Intuitive, Affordable Platform with Powerful Integrations"

5/5

What do you like best about SaleSmartly?

Really intuitive platform to use with solid pricing that's accessible to smaller brands too. A ton of great integrations making marketing just so much easier in 2026. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

Wish they had more features on developing creative assets Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

Helps manage customer inquiries and lead gen with its AI infrastructure and tools. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![MR R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MR R.")
MR

MR R.

CEO

Small-Business (50 or fewer emp.)

7/1/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Unified Inbox Across Multiple Networks"

5/5

What do you like best about SaleSmartly?

Have a unified inbox across multiple networks. Review collected by and hosted on G2.com.

What do you dislike about SaleSmartly?

Nothing to complain about! Nothing but praise! Review collected by and hosted on G2.com.

What problems is SaleSmartly solving and how is that benefiting you?

Responding to customers from various networks on the same screen saves a lot of time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Live Chat](https://www.g2.com/categories/live-chat)[Social Customer Service](https://www.g2.com/categories/social-customer-service)

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