SaleCycle Reviews & Product Details

Simple, intuitive, fast, and versatile for e-commerce Review collected by and hosted on G2.com.

Some aspects (e.g., campaigns) require development, so the client's autonomy is partial Review collected by and hosted on G2.com.

I've been working with Jack Birks for a few months now and he has been one of the best sales reps I've ever dealt with. He's been super responsive on all communications (multiple emails a day in a different time zone) and helped us get exactly what we needed to get our project launched. Jack has been super helpful throughout the entire process! Review collected by and hosted on G2.com.

Great experience so far, no complaints here. Review collected by and hosted on G2.com.

Fluid and pleasant exchanges with Francois Vanhersecke Account Manager. These analyzes make it possible to advance our business. I also really like the interface of your new tracking platform, although I'm having a lot of connection problems. Review collected by and hosted on G2.com.

I'm having a lot of connection problems. Review collected by and hosted on G2.com.

SaleCycle has been very valuable to us for use of data-driven features to help us with conversion, recovering sales, and helping to drive loyalty. It has an easy-to-use dashboard, and our SaleCycle manager is super communicative and helpful, making sure we are all set for our campaigns and updating creatives! Review collected by and hosted on G2.com.

No big issues, but using filezilla to get and send data can be a pain sometimes, not a big deal but wish it was a bit simpler. Review collected by and hosted on G2.com.

The collaboration with Salecycle is smooth, our account is managed by a reliable and consistent contact. Our requests are handled promptly and the service meets our initial needs. Review collected by and hosted on G2.com.

The fact that the solution is not integrated into our systems does not allow for a comprehensive view of the customer journey. Review collected by and hosted on G2.com.

Constantly testing new initiatives and optimising towards better performance. Always very quick to respond to emails and raise any queries with their technical team. Responses are thorough and troubleshooting is simple. Review collected by and hosted on G2.com.

Very occasional errors in the data pull from site scraping leads to customer complaints - very few of these though Review collected by and hosted on G2.com.

Marc Shepherd has been an awesome resource in executing our campaigns, providing results, and recommending new ways to improve our overall customer experience. We also love that the designers are able to match our look & feel for branding so well. They do a great job! Review collected by and hosted on G2.com.

We had a tough time getting a SMS marketing campaign up and running because our vision didn't quite match Salecycles capabilities. Salecycle was still helpful in answering all our questions, and also pushed internally for some new capabilities in order to try and meet our needs. Review collected by and hosted on G2.com.

The dashboard self-service but still getting great service from our AM whenever I need something or have questions Review collected by and hosted on G2.com.

Sometimes I feel a bit disconnected from it all Review collected by and hosted on G2.com.

I like the support we have as customers. Employees are always very attentive, agile and always willing to help. Review collected by and hosted on G2.com.

Maybe they could improve the monthly reports sent. Review collected by and hosted on G2.com.

The most helpful about SaleCycle is that you don’t lose potential conversion and taking care about clients. Moreover the relationship with our account (Jessica :) ) Review collected by and hosted on G2.com.

We don't have particular downsides of using SaleCycle. For sure we can improve our conversion rate. Review collected by and hosted on G2.com.