--- title: SafeDNS web content filtering service Reviews meta_title: 'SafeDNS web content filtering service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how SafeDNS web content filtering service works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 19 scale: '5' date_modified: '2026-07-07' parent_category: name: Network Security url: https://www.g2.com/categories/network-security --- # SafeDNS web content filtering service Reviews **Vendor:** SafeDNS **Category:** [DNS Security Solutions](https://www.g2.com/categories/dns-security-solutions) **Average Rating:** 4.5/5.0 **Total Reviews:** 19 ## About SafeDNS web content filtering service SafeDNS provides a sophisticated cloud-based web filter for internet security and web content filtering powered by artificial intelligence and machine learning. It protects users on the web by blocking botnets, malicious, and phishing sites. Moreover, it filters out intrusive online ads and web content users consider inappropriate or work unrelated. Segments - Web Filtering For Large Public Venues and Wi-Fi Hotspot Owners - Web Filtering For Homes - Web Filtering For Nonprofits - Web Filtering For Partners & Telecoms - Web Filtering For Education & Libraries - Web Filtering For Hardware & Software Vendors Main Product features 1) Protection of/from: - Entire networks, off-networks, and mobile users - Any internet-connected device with any OS - Computers removed from the network with software (the SafeDNS Agent) - Mobile devices taken off the network, with SafeDNS Agent, and any type of connection (cell, Wi-Fi) with Mobile Filtering Option - Phishing and malware - Botnets C&C servers 2) Customization: - A scheduler to filter during specific periods - Block page - standard, custom logo+text, HTML mode, the concealed block page - Different filtering policies for each user working on the same computer, with SafeDNS Agent - Custom settings managed from anywhere on the Internet, via user dashboard or SafeDNS Agent - Multiple role-based administrators for enterprise customers - Advanced management of allowlists & denylists - Allowlist-only mode - Forced Safe Search for Google & Bing - Forced YouTube Restricted Mode - Blocking differently on some computers, no blocking at all on others - with SafeDNS Agent, - Mobile Filtering option, and IP policies. - Individual allowlist & denylist - for each filtering policy - Multi-policy filtering 3) In addition: - Subscription API for integration with OSS/BSS provider's system - 61 filtering categories - Adblocking (banner, video, audio, context, pop-up ads) - Proxy & anonymizer blocking - Notifications whenever devices try to load botnet sites - Supporting dynamic IPs, any dynamic DNS service or update API - Logging administrator's actions - Shortcuts for local network resources and Active Directory (Aliases) - Detailed reports and stats - Archiving stats and logs for 1-2 years (depending on Service Plan) - Stats export (CSV) - Support of AD resources in the cloud service - with a particular version of SafeDNS Agent or an option in the cloud - Standard support by email and phone, online - via Feedback Form or a chat on the SafeDNS site - A 15-day trial available ## SafeDNS web content filtering service Reviews ### 1. Not the best, their business decisions leave much to be desired, and their sales team is terrible. **Rating:** 0.0/5.0 stars **Reviewed by:** Patryk B. | InfoSec and IT Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about SafeDNS web content filtering service?** The fact that they were willing to give us six months free was at least an attempt at fixing their mistake. Originally: Their system was decent - their blocking worked most of the time other than the miscategorizations. And like most DNS services like this, it's dumb-simple to use - simply add their DNS to your firewall or to your AD Forwarders, and you're set. **What do you dislike about SafeDNS web content filtering service?** So.... I dunno about you, but I don't want to trust a company where the Senior Account Manager doesn't even do the due diligence to get the customer's NAME right. Your company already screwed up, and you're trying to apologize... by using the wrong name? Pretty bad look on top of already bad looks. Originally: We were a happy customer of SafeDNS for exactly 2 years. I mean EXACTLY because when their billing emails went to spam and we didn't know, we didn't get a call during the previous month asking if everything was okay - we just got all DNS requests BLOCKED immediately at the expiration date. That's NOT how you handle non-payment. You have to assume that emails are not the best communication avenue and GIVE THE CUSTOMER A CALL to make sure they actually wanted to cancel - not just block all their DNS requests immediately on the end date. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** It WAS helping us solve DNS security, but not anymore. ### 2. Very Good Filter and Services **Rating:** 4.5/5.0 stars **Reviewed by:** Eduardo O. | Manager IT, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about SafeDNS web content filtering service?** We have been partners for over 5 years, a complete tool that is easy to install and manage.Excellent filter for malicious content and websites.We recommend it. **What do you dislike about SafeDNS web content filtering service?** advanced resources available only in premium subscriptions. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** blocking of unwanted websites and malicious. ### 3. Simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about SafeDNS web content filtering service?** Safe DNS is such a simple and effective system for content filtering. Support from the service desk is quick if you need advanced help, this is worth paying for, compared to free DNS filtering systems which do not offer personal support. **What do you dislike about SafeDNS web content filtering service?** So far I have not found anything that I dislike about the product. It meets all of my requirements for the multiple locations that I am protecting with the product. **Recommendations to others considering SafeDNS web content filtering service:** When I first assessed this product I tried out using the free trial for a couple of weeks. After it satisfied all of my requirements I was able to upgrade to a paid version. It was simple and allowed me to get to know all of the features and benefits. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** My client requires whitelist access to only a few websites, to reduce the amount of traffic on the network. Safe DNS provides monthly reports so I can see the vast numbers of DNS requests that are being blocked. It is quite astonishing to see many thousands of blocks happening every day. It has been a simple set and forget system, and if changes are requires on the whitelist these are easy to make, quickly and effectively. ### 4. Best Web content filtering tool **Rating:** 4.5/5.0 stars **Reviewed by:** Vikas A. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about SafeDNS web content filtering service?** What I like best about SafeDNS is its ease of use and reliability. The filtering works seamlessly in the background without slowing down the network. Plus they have the most accurate web categorization, we have come across. **What do you dislike about SafeDNS web content filtering service?** Few times, we have noticed that popular websites/Apps in some countries have missed the web category, because of that manual intervention is required. Database should be updated on Realtime basis .But overall, these are minor issues compared to the overall effectiveness of the service **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** We are in business of parental control filter, SafeDNS database helps us in providing the most accurate solution to parents. ### 5. Does what it says on the tin! **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about SafeDNS web content filtering service?** Using on a number of public WiFi networks. Once configured at network level, it just gets on with it, and you know your users are safe. **What do you dislike about SafeDNS web content filtering service?** Very little. Customisable block screen for https connections would be nice but it's technically impossible! **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** Keeps users away from inappropriate wesites. ### 6. Affordable filtering service! **Rating:** 5.0/5.0 stars **Reviewed by:** Chong S. | Director of Finance and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about SafeDNS web content filtering service?** SafeDNS is a user friendly platform that provides filtering service with ease for our staff and students. **What do you dislike about SafeDNS web content filtering service?** Not sure as it works well for our needs. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** This service is a safety measure for our students which allows tech use on campus. ### 7. Good product and service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about SafeDNS web content filtering service?** presets are very good, friendly interface **What do you dislike about SafeDNS web content filtering service?** whitelists are a bit hard to manage, would be good if there was a feature to unblock website directly from block page and bundle related url's better **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** safe internet in school ### 8. Great tools in a simple package **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about SafeDNS web content filtering service?** We have been using SafeDNS for about six years now. Overall it has been a set it and forget it experience for most of our team. There have been occasional needs to whitelist items but overall we have seen a huge reduction in the appearance of popups, and accessing of questionable sites. **What do you dislike about SafeDNS web content filtering service?** I dont know if there is a whole lot to say neagtively. Overall my only issue is taht there is not a "quick" way to setup the system to work directly with our unifi system but the directiosn provided worked well and still work today. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** We have several use cases for internal and external users of our network. Being a religious institution we found taht there are "higher expectations" of filtering than many and this product delivers. I no longer need to worrk about our lobby kiosks being misused. ### 9. Better protection at a good price **Rating:** 4.5/5.0 stars **Reviewed by:** Violetta B. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about SafeDNS web content filtering service?** Easy navigation in the dashboard, costs less than competitors, works just as good. Also thanks a lot for quick tech support, we got our issue solved in a couple of minutes. **What do you dislike about SafeDNS web content filtering service?** Our team wishs we had an option of iOS agent. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** As any other business, we have confidential info to secure. Web filtering is crucial when it comes to cybersecurity, so the product is keeping us safe. ### 10. Excellent piece of our security system **Rating:** 5.0/5.0 stars **Reviewed by:** Leonides C. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about SafeDNS web content filtering service?** I love I can create different profiles based on each user requirement. A huge list of categories I can use to block the non-work-related services and web pages. **What do you dislike about SafeDNS web content filtering service?** I would like to have an option to block some apps ports so the user could not access certain apps that waste work time. I know I can use categories but I think blocking ports could be more useful. **Recommendations to others considering SafeDNS web content filtering service:** If you're seeking a real cheap and efficient tool to make your network more secure this service will help a lot. Very easy to use and configure. I really recommend trying this service due we're very happy with the results. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** We have a more reliable and secure network. Users're more efficient on their work time, and We have a better bandwidth on our network. Efficiency is a tremendous thing we seek every day in our company and SafeDNS helps us to achieve this matter. ### 11. Best tool for keeping Secure and safe internet. **Rating:** 4.5/5.0 stars **Reviewed by:** Karan K. | BIM Modeler, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about SafeDNS web content filtering service?** SafeDNS make your whole browsing experience safe and reliable that you need not to worry about harmful website, unwanted pop-ups and it provides protection from treats and frauds by filtering the content. **What do you dislike about SafeDNS web content filtering service?** For our work place, I would like to Option for blocking some unwanted apps through the app post so the people at work won't waste meaningful time. Other wise it is a very useful in providing security. **Recommendations to others considering SafeDNS web content filtering service:** If you really looking for an option to make your network more secure in less capital spending, i tell you this service you have to go for it. Very easy to Setup and operate. I truly recommend trying this service. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** People at work use waste the lot of precious time on internet, so with the help of SafeDNS you can restrict their access to these site. More over it also provides the safety and security from no. of threats. Hence keep the your internet protected. ### 12. Excellent protection against malicious websites **Rating:** 5.0/5.0 stars **Reviewed by:** William C. | Senior Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about SafeDNS web content filtering service?** Easy to set up and configure and protects malicious sites with harmful coding. Applocker is also a great feature. **What do you dislike about SafeDNS web content filtering service?** AT this point, we have no complaints as it is effective. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** Filtering out malicious websites and keeping network safe from infections. **Official Response from Safedns Company:** > Hi William! Thank you so much for leaving such a positive review! Hoping we will keep hitting the mark for you! Cheers, SafeDNS ### 13. Everything perfect from day one **Rating:** 4.5/5.0 stars **Reviewed by:** Jose J. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about SafeDNS web content filtering service?** Amiable and approachable staff. No failures in the years that I have been with them. **What do you dislike about SafeDNS web content filtering service?** I would improve the interface. Sometimes it is a bit slow. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** I control access to Internet content in a library. With this solution, I can manage everything from the router. ### 14. forget hackers **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about SafeDNS web content filtering service?** the creation of different profiles makes it versatile **What do you dislike about SafeDNS web content filtering service?** really some times the support, but in general is fine **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** the creation of different profiles makes it versatile ### 15. Stay Safe with content filtering **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2022 **What do you like best about SafeDNS web content filtering service?** The ease of installation on devices! Nice web portal and easy profile building **What do you dislike about SafeDNS web content filtering service?** The service should automatically apply separate policies to monitor individual profiles **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** We are allowing our company work devices to be able to filter content. This is stopping our employees to accidentally visit sites that could be malicious or against our policies ### 16. Worked with these guys since day one- spot on service and feature set **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2022 **What do you like best about SafeDNS web content filtering service?** Simple and easy to use interface and filters. **What do you dislike about SafeDNS web content filtering service?** Sometime restrictive due to simplicity can over simplyfy features too **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** Simple and easy to deploy to our hotspots to make them family friendly ### 17. SafeDNS-Easy To Use, Affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Brett P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about SafeDNS web content filtering service?** Ease of use. We are a Secondary Education School. Many students and staff to keep safe and focused. White & Black Listing, Content Filtering are all a snap with this product. Very simple WebFiltering. No internal servers to maintain, No scripting or programming. All very user friendly screens and solid support. **What do you dislike about SafeDNS web content filtering service?** For our Educational Environment it is hard to find a dislike. I guess it would be nice if it was a free service. Being a private school, we are constantly being squeezed to hold to a very tight budget. A few years back, we used OpenDNS which was free. When that came to an end, we had to find another option. SafeDNS was the easy solution. It ended up being more affordable than the "new OpenDNS" and works just as well for us. **Recommendations to others considering SafeDNS web content filtering service:** As a school, you may not have full time personnel that can be maintaining and playing with bandwidth flow all day long. This is a quick, affordable solution that you can set and forget. Outstanding solution for a company that can't afford to pay full time people to deal with internet security **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** We are a secondary school. There are obvious sites that are dangerous or damaging to our students academic success. SafeDNS prevents connection to these sites. Provides us useful reports. The results are that we are running a much healther network with less virus activity and more directed study. The webfilter has become a necessity to the operation. ### 18. SAFEDNS - Easy to use DNS filtering software **Rating:** 4.5/5.0 stars **Reviewed by:** Rob D. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2020 **What do you like best about SafeDNS web content filtering service?** We use SafeDNS to protect our public Wifi at our facilities. The service has an easy to use web interface where you setup your sites IPs, configure your filtering categories and you are set. We have been using this service for a since 2015 and it has been working great. It requires very little administration and has been rock solid. **What do you dislike about SafeDNS web content filtering service?** I really don't have any dislikes of the product. It is the only DNS filter we use so I don't have anything to compare it to. **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** We use Safe DNS to protect our Public wifi from being used for inappropriate activities. ### 19. I am very delighted with the software and the support **Rating:** 4.5/5.0 stars **Reviewed by:** Robert C. | Senior Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2020 **What do you like best about SafeDNS web content filtering service?** Very good in processsing the DNS Requests **What do you dislike about SafeDNS web content filtering service?** Some false positive are difficult to solve and reoccurring **Recommendations to others considering SafeDNS web content filtering service:** I totally advise using SafeDNS **What problems is SafeDNS web content filtering service solving and how is that benefiting you?** To deny access to required sites according to University policy - [View SafeDNS web content filtering service pricing details and edition comparison](https://www.g2.com/products/safedns-web-content-filtering-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+02%3A38%3A26+-0500&secure%5Bsession_id%5D=389751bf-a984-4e5d-a880-508180ad3b1a&secure%5Btoken%5D=6a79a81daf5ff1f66fe3f94f0dcf5b93ee00ce68f5a6565d605469373f08ec13&format=llm_user) ## SafeDNS web content filtering service Features **Protection** - Quarantine - Continuous Monitoring - Off-Network Protection - Guest Network Protection - BYOD Protection - Native DNS over HTTPS (DoH) **Functionality** - DNS Lookups - Threat Intelligence - Advanced Traffic Filtering **Administration** - Whitelisting - Policy Enforcement - Incident Reports - Domain Categorization - Multi-Network Management ## Top SafeDNS web content filtering service Alternatives - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - 4.6/5.0 (244 reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (599 reviews) - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) - 4.4/5.0 (266 reviews)