--- title: Rossum Reviews meta\_title: 'Rossum Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how Rossum works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Rossum Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Rossum's software to be **very easy to use** , significantly enhancing their workflow and efficiency. [(20 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115902&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Rossum, noting quick responses and effective assistance from dedicated managers. [(18 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115719&qs=pros-and-cons#reviews) Users praise the **AI technology** of Rossum for its intelligent validation and efficient invoice processing capabilities. [(13 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1114887&qs=pros-and-cons#reviews) Users appreciate the **nice and clear UI** of Rossum, enhancing their experience with seamless integrations and custom options. [(12 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116168&qs=pros-and-cons#reviews) Users highlight the **high accuracy** of Rossum in automating invoice processing and reducing manual work significantly. [(11 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1112733&qs=pros-and-cons#reviews) Users find the **missing features** of Rossum frustrating, especially regarding configuration and document handling limitations. [(5 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115218&qs=pros-and-cons#reviews) Users report **software bugs** in Rossum, leading to inaccurate confidence scores and frustrating automation challenges. [(5 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1990362&qs=pros-and-cons#reviews) Users experience **limited functionality** in Rossum, particularly with configuration options and status choices, affecting usability. [(4 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1113105&qs=pros-and-cons#reviews) Users experience **slow processing** at times, especially with larger invoices, affecting overall efficiency and automation. [(4 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1938829&qs=pros-and-cons#reviews) Users find the **learning difficulty** frustrating, often struggling to master features and customize the interface effectively. [(3 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116406&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rossum ##### 1. Ease of Use Users find Rossum's software to be **very easy to use** , significantly enhancing their workflow and efficiency. [ See 20 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115902&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you like about Rossum? I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been out ##### 2. Customer Support Users praise the **excellent customer support** from Rossum, noting quick responses and effective assistance from dedicated managers. [ See 18 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115719&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you like about Rossum? I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been out ##### 3. AI Technology Users praise the **AI technology** of Rossum for its intelligent validation and efficient invoice processing capabilities. [ See 13 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1114887&qs=pros-and-cons#reviews) See Related User Reviews VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ![Douglas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas F.") DF Douglas F. Enterprise (\> 1000 emp.) 4.5/5 "Superb AI Solution with Fast Development and Excellent Results" What do you like about Rossum? We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase ##### 4. User Interface Users appreciate the **nice and clear UI** of Rossum, enhancing their experience with seamless integrations and custom options. [ See 12 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116168&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ##### 5. Accuracy Users highlight the **high accuracy** of Rossum in automating invoice processing and reducing manual work significantly. [ See 11 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1112733&qs=pros-and-cons#reviews) See Related User Reviews VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ![Douglas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas F.") DF Douglas F. Enterprise (\> 1000 emp.) 4.5/5 "Superb AI Solution with Fast Development and Excellent Results" What do you like about Rossum? We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase ### 5 Cons or Disadvantages of Rossum ##### 1. Missing Features Users find the **missing features** of Rossum frustrating, especially regarding configuration and document handling limitations. [ See 5 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115218&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you dislike about Rossum? The configuration pages for extensions are not very intuitive, which can make setup a bit confusing. Additionally, it's frustrating that you can't dow VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you dislike about Rossum? The number of documents I am able to download is limited to 500. ##### 2. Software Bugs Users report **software bugs** in Rossum, leading to inaccurate confidence scores and frustrating automation challenges. [ See 5 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1990362&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive design & efficiency make Rossum something we can't imagine being without" What do you dislike about Rossum? The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents re ER Emma R. Mid-Market (51-1000 emp.) 5.0/5 "I have been very surprised by the simplicity of the system and would recommend." What do you dislike about Rossum? Sometimes on the rare occasion Rossum picks up the incorrect information. ##### 3. Limited Functionality Users experience **limited functionality** in Rossum, particularly with configuration options and status choices, affecting usability. [ See 4 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1113105&qs=pros-and-cons#reviews) See Related User Reviews ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you dislike about Rossum? The parts I like the least are related to the extension and dataset configuration, which still feel unintuitive and not particularly user friendly. I MM Manuel M. Mid-Market (51-1000 emp.) 4.5/5 "Rossum allowed us to reach 85% Automation Rate" What do you dislike about Rossum? One drawback is the absence of a mobile app, which limits accessibility on the go. Additionally, datasets are restricted to a maximum size of 50 M ##### 4. Slow Processing Users experience **slow processing** at times, especially with larger invoices, affecting overall efficiency and automation. [ See 4 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1938829&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Amaizing!" What do you dislike about Rossum? One downside I would note is the slowdown of the system at the beginning of each month. Aside from that, everything is great. ![Becky O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Becky O.") BO Becky O. Enterprise (\> 1000 emp.) 4.5/5 "We've come a long way!" What do you dislike about Rossum? We have some larger invoices with lots of detail and Rossum can become very slow when processing these documents. These particular cases also do not a ##### 5. Learning Difficulty Users find the **learning difficulty** frustrating, often struggling to master features and customize the interface effectively. [ See 3 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116406&qs=pros-and-cons#reviews) See Related User Reviews ID Iveta D. Enterprise (\> 1000 emp.) 5.0/5 "Smart program: speeds tasks, marks and recalls info." What do you dislike about Rossum? Despite an intuitive interface, first-time users may face challenges in mastering all features. DC davina c. Enterprise (\> 1000 emp.) 3.5/5 "Very exciting times" What do you dislike about Rossum? i don't like the layout. I find it difficult to use sometimes ## Top-Rated Alternatives [ ![Nanonets](https://images.g2crowd.com/uploads/product/hd_favicon/37035233d835e31dd49617eb43a653d5/nanonets.svg "Nanonets") Nanonets 4.7/5(96) ](https://www.g2.com/products/nanonets/reviews) [ ![Amazon Textract](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a7a925cc43d97814fa81ec2d6c06f45/amazon-textract.jpeg "Amazon Textract") Amazon Textract 4.3/5(27) ](https://www.g2.com/products/amazon-textract/reviews) [ ![Docparser](https://images.g2crowd.com/uploads/product/hd_favicon/1518101289/docparser.svg "Docparser") Docparser 4.6/5(54) ](https://www.g2.com/products/docparser/reviews) [ View All Alternatives ](https://www.g2.com/products/rossum/competitors/alternatives) ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Mid-Market (51-1000 emp.) 10/10/2025 "Intuitive design & efficiency make Rossum something we can't imagine being without" 4.5/5 What do you like best about Rossum? The User Interface is the best aspect of Rossum for me, as it made the software easy to pick up and learn with. The clear & self-explanatory nature of the design helps encourage more in depth and frequent use. It effortlessly reads uploaded documents even if its a new format, with only minor tweaks necessary. This makes implementing new accounts as a business much easier and encourages us to run more and more through Rossum. Review collected by and hosted on G2.com. What do you dislike about Rossum? The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents really struggle to be automated. Sometimes even misidentifying 'GBP' and not being confident in this, manual intervention easily gets around this, but it shouldn't be necessary. It also struggles with some documents still despite consistent manual fixing of the mapping. Often this is where the data being selected is close enough together the software cannot differentiate. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? The processing of documents prior to Rossum was primarily a manual process. Running all these documents through the software has freed up a significant amount of time for the team and streamlined our work processes significantly. Allowing each of us to focus our time on more complex queries. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tamil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tamil A.") TA Tamil A. Software Engineer ( RPA Developer) Oil & Energy Enterprise (\> 1000 emp.) 4/30/2025 "Revolutionizing Document Processing with Advanced Automation" 5/5 What do you like best about Rossum? The platform automates the entire document lifecycle, from receiving documents to posting data into internal systems, significantly reducing manual effort Users report significant improvements in processing speed and accuracy, with some noting up to a 90% increase in document processing speed The platform is user-friendly and requires minimal setup, making it accessible even for those without extensive technical expertise Rossum offers in-depth integrations with various systems, enhancing its utility across different business processes Rossum provides excellent customer support and offers a high uptime guarantee, ensuring reliability Rossum AI is designed for easy implementation, allowing businesses to quickly integrate and start automating their document processing workflows with minimal setup. Review collected by and hosted on G2.com. What do you dislike about Rossum? There can be occasional challenges with extracting data from documents with unusual layouts or intricate formatting Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum AI addresses key challenges in document processing by automating manual data entry, handling inconsistent document formats, and speeding up processing times. This reduces errors and supports scalability, making it ideal for growing businesses. The benefits include increased efficiency, enhanced accuracy, and cost savings. Rossum is easy to implement, allowing quick integration with minimal setup. Additionally, it ensures high standards of security and compliance, protecting sensitive data. Overall, Rossum AI streamlines operations, enabling businesses to focus on strategic tasks and improve productivity. Review collected by and hosted on G2.com. Show More 5/6/2025 Current UserValidated ReviewerSource: Organic ![Gita R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gita R.") GR Gita R. Head of Digitalization Small-Business (50 or fewer emp.) 7/18/2025 "It's a very easy-to-use platform with extensive functionality and customization options" 4.5/5 What do you like best about Rossum? I really enjoy using Rossum – it's intuitive, easy to use, and can be tailored to fit specific needs. The platform is capable of learning most of the recognition process, which significantly increases the volume and speed of document processing. Communication with the Rossum team is smooth and very efficient. I also appreciate that you don't need advanced coding skills to perform basic administrative tasks or make changes within projects. Even when there's a need to create a custom queue for a specific client, it can be done quickly and easily thanks to the platform’s flexibility. Review collected by and hosted on G2.com. What do you dislike about Rossum? When I first started working with the Rossum platform, the interface was visually very appealing. However, it was later suddenly changed, and the new design doesn’t feel as visually attractive. Of course, I've gotten used to it by now, but I personally preferred the previous version. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? We’ve been able to significantly increase the number of processed documents without expanding our team. The platform learns from our actions, so the team doesn’t have to repeat manual corrections – after just a few adjustments, Rossum handles them automatically without human intervention." Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ron Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron Y.") RY Ron Y. Accounts Payable Specialist Enterprise (\> 1000 emp.) 4/22/2025 "Rossum to the Rescue" 4/5 What do you like best about Rossum? The layout and interface is really easy to use and understand. Quick and easy to find information and simple for processing. The support given from the Rossum team is also very helpful and they are very professional. Its ability to read the information we have on our accounting system and integrate with it so we can identify problems and errors is also very helpful and will save us a lot of time. Review collected by and hosted on G2.com. What do you dislike about Rossum? Due to the use of AI, a lot of work goes into getting the information correct so that the AI can read and understand what is correct information and what isn't; but in the long run we can see how it will benefit us. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum is helping us to speed up our invoice processing time so we have more time to deal with queries. Helping with reducing duplicate invoices and avoid duplicate payments being made. Rossum is also allowing us to find problems and errors with invoices before it hits our accounting system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AP Ashley P. Corporate Account Manager Mid-Market (51-1000 emp.) 10/10/2025 "An incredible addition to our company. Receiving orders via a PDF has never been easier" 5/5 What do you like best about Rossum? The AI feature that adapts to each individual PDF is impressive, as it means that with every new document, less human intervention is needed over time. Review collected by and hosted on G2.com. What do you dislike about Rossum? So far, I haven't encountered any drawbacks with Rossum. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? The main problem that Rossum addresses for us is saving time. The amount of time we now spend on each order is just a fraction of what it once was. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RH Richie H. Senior Accounts Payable Lead Enterprise (\> 1000 emp.) 4/30/2025 "Excellent piece of software to improve invoice processing efficiency" 4.5/5 What do you like best about Rossum? The system is very intuitive and easy to use, it has greatly improved the rate that invoices are processed and helps to flag invoices which has various compliance issues (including but not limited to missing PO's, bank detail mismatches, missing VAT numbers). The team are also very supportive in tailoring the system to our needs and are quick in making the required changes. They are also on hand to work resolve any general system issues and problems with integration. Review collected by and hosted on G2.com. What do you dislike about Rossum? There are a few minor issues with integration as we have launched alongside a new finance system, but the team were very supportive and quickly resolved these issues. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? It helps flag invoices with missing purchase order information and also notifies on any other compulsory data needed for compliance purposes - this can include but not restricted missing VAT numbers, exchange rates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Krzysztof W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krzysztof W.") KW Krzysztof W. Automation Lead Enterprise (\> 1000 emp.) 2/28/2025 "Almost a perfect solution, and more." 4.5/5 What do you like best about Rossum? Everything works without stops. API is fast and responsive. The product is constantly getting developed, and the support is fast and effective. The extension environment is simple to navigate and relatively intuitive. The documentation is robust. Review collected by and hosted on G2.com. What do you dislike about Rossum? Only minor gripes, like when accessing a piece of data is three clicks away or lack of ability to access database - related errors to see why upload went wrong. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? It helps process documents and read them with top-of-industry quality. It greatly integrates into the middle of the process. It helps with document inflow and filtering. The model learning capabilities are extremely efficient. It easily can connect to many databases and implements complex business logic, with my help. The act of annotating is very fast and intuitive. It minimizes the time of document processing and even lets us prepare many custom payloads for multiple business use cases. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rebecca U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca U.") RU Rebecca U. Accounts Payable Manager Small-Business (50 or fewer emp.) 4/23/2025 "Gamechanger!" 4/5 What do you like best about Rossum? Rossum has been a gamechanger with annotating and automating invoice reading. We have only been using the system for our core invoices for the last month and can see that this is going to benefit our team majorly when it comes to getting the invoices processed onto the system accurately. Review collected by and hosted on G2.com. What do you dislike about Rossum? I have not been using the system long enough to have anything to dislike about it yet. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? We have a large number of invoices that come in to be processed which originally the team would have to manually select all the data that needed to be captured. However when using Rossum a number of these manually processes will be taken away. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ID Iveta D. Finance Enterprise (\> 1000 emp.) 6/13/2025 "Smart program: speeds tasks, marks and recalls info." 5/5 What do you like best about Rossum? Automates data extraction and processing, saving time and reducing manual effort. High precision in recognizing and extracting data, minimizing errors. Intuitive interface that's easy to navigate, enhancing user experience. Review collected by and hosted on G2.com. What do you dislike about Rossum? Despite an intuitive interface, first-time users may face challenges in mastering all features. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum is solving the problem of manual data entry and document processing inefficiencies. By automating the extraction of data from invoices, receipts, and other documents, it significantly reduces errors and saves time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 10/9/2025 "After joining a new company Rossum was very simple to use and learn!" 4.5/5 What do you like best about Rossum? The thing I like the most about Rossum is it is very simple to use and is quick. Review collected by and hosted on G2.com. What do you dislike about Rossum? Sometimes it tries to pick up things that aren't needed. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? It has been helpful in managing our large workload of invoices. I benefit from being able to process a large number of invoices. Review collected by and hosted on G2.com. 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