RiskOS Reviews & Product Details

Socure is a type of identity verification and fraud detection solution designed to assist businesses in achieving compliance with Customer Identification Program (CIP) and Know Your Customer (KYC) regulations. This platform leverages advanced machine learning technology to provide a comprehensive suite of services that enhance the verification process for identities, ensuring that organizations can confidently engage with their customers while minimizing the risk of fraud. Targeted primarily at financial institutions, crypto, marketplace, gaming, workforce, e-commerce platforms, and other businesses requiring stringent identity verification processes, Socure addresses specific use cases such as onboarding new customers, validating identity documents, and confirming bank account ownership. By streamlining these processes, Socure enables organizations to enhance their customer experience while maintaining compliance with regulatory standards. This is particularly crucial in industries where trust and security are paramount, and where the consequences of identity fraud can be significant. Key features of Socure’s platform include its patented machine learning algorithms, which are designed to analyze vast amounts of data to deliver high accuracy in identity verification. This technology not only improves the speed of the verification process but also reduces false positives, which can lead to unnecessary friction in customer interactions. Additionally, Socure offers robust ID document verification capabilities, allowing businesses to authenticate various forms of identification seamlessly. This is complemented by bank account ownership validation, ensuring that the accounts associated with customers are legitimate and reducing the risk of fraudulent activities. The benefits of using Socure extend beyond mere compliance; they include enhanced customer trust and engagement throughout the customer journey. By providing a frictionless onboarding experience, businesses can foster stronger relationships with their customers from the outset. The platform’s ability to adapt and learn from new data patterns also means that it remains effective in combating evolving fraud tactics, ensuring that organizations are always equipped with the latest tools to protect their interests. Overall, Socure stands out in the identity verification landscape by combining advanced technology with a user-centric approach, making it a valuable asset for organizations seeking to navigate the complexities of identity verification and fraud prevention in today’s digital environment.

Seller

Socure

Discussions

RiskOS Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Jenni Bojanin

Used by Harte Hanks and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

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Jessica G.

DTC supervisor

Mid-Market (51-1000 emp.)

2/15/2022

"CV1 TPCO"

5/5

What do you like best about RiskOS?

The ID validation Very easy and affective Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I don't like that Berbix does not recognize two different people with the same first last name. Some are from different states etc Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Loc N.

supervior

Small-Business (50 or fewer emp.)

12/15/2021

"King Berbix"

2.5/5

What do you like best about RiskOS?

I like that the system can detect fake ID as well, not just recognizing the faces and ID Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

what I dislike about Berbix is that it can not recognize MMIC or medical card Review collected by and hosted on G2.com.

Recommendations to others considering RiskOS:

Using Berbix has made productivity increased in the company since we consistently get new customers. recommend it to anyone!!! Review collected by and hosted on G2.com.

What problems is RiskOS solving and how is that benefiting you?

definitely, not having to verify each person manually would be the best benefit increasing the productivity Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

Thanks for your review! We're adding more ID types and countries each month, so keep an eye out for expanded coverage.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/11/2022

"A Great KYC Vendor!"

5/5

What do you like best about RiskOS?

The ability to create transaction flags! Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Some of the user experience is still clunky. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Stuart B.

Mobility Specialist

Enterprise (> 1000 emp.)

12/14/2021

"Best ID Verification out there!"

5/5

What do you like best about RiskOS?

I really like the ease of using the website and how easy it is to navigate the website and to create new transactions. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

My phone for being so small and I miss the copy button to send to clients. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

Thank you so much for your kind words and for being a valued customer! We love hearing that your experience has been so positive!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Andy F.

Sr. Ops Lead

Mid-Market (51-1000 emp.)

12/14/2021

"Berbix helps with ID verification"

4/5

What do you like best about RiskOS?

The team management UI is very easy to follow. Training our staff on verifying IDs and identifying duplicates was also very easy. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

User permission settings seem to change and we have to review what different user accounts are capable of viewing / solving. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Tobacco

Small-Business (50 or fewer emp.)

12/14/2021

"Works great!"

5/5

What do you like best about RiskOS?

I love the fact that the system automatically recognizes if the ID is a fake. That can be hard to do with the naked eye. Our previous did not have this. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I dislike that I cannot zoom in on the ID's. Sometimes the pictures are tiny. Customers also get flagged who are not under age and all of their information matches what they listed on their account. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Radesh J.

Mid-Market (51-1000 emp.)

12/14/2021

"Berbix is awesome"

5/5

What do you like best about RiskOS?

It's very easy and simple to use, helps me do license verification fast. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Nothing really to dislike, wish it was easy to login and remember my login so I don't have to keep logging in. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

Thank you so much for your review! We are so happy that you are enjoying your Berbix experience!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Faye M.

Manager

Mid-Market (51-1000 emp.)

Updated 12/15/2021

Originally submitted 12/2/2021

"Best Instant Check Company"

5/5

What do you like best about RiskOS?

Customer representatives are always responsive and always happy to answer any questions! Super accurate to ensure all ID's are legit and suppperr easy to use! Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

So far we haven't had any issues using Berbix so nothing so far! Keep it up! Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Giancarlo Z.

Bookings Team

Mid-Market (51-1000 emp.)

Updated 6/15/2022

Originally submitted 12/15/2021

"Berbix is fast and smart. I used to have problems with it but since their update-0 issues! 10/10"

5/5

What do you like best about RiskOS?

The barcode scanning feature to makes sure the ID is valid. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

How clients get frustrated with the app. It's nothing to do with the functionality but user errors. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Grant Z.

Software Developer

Small-Business (50 or fewer emp.)

12/3/2021

"Berbix has good integration with webhooks and whatever you need, and the user-side flow is easy"

4/5

What do you like best about RiskOS?

API integration is the most important part of this service and it is well-featured. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Some inconsistency and dropped webhooks have been reported internally by us. Also the test mode is unclear in the usage of each flag/mode. Review collected by and hosted on G2.com.