Ringtail Reviews & Product Details

Ringtail Overview

What is Ringtail?

Ringtail delivers a visual approach to document review and predictive coding that helps legal teams quickly and defensibly master projects of any size.

Ringtail Details
Website
Product Description

Ringtail delivers a visual approach to document review and predictive coding that helps legal teams quickly and defensibly master projects of any size.


Seller Details
Seller
Nuix
Company Website
Year Founded
2000
HQ Location
Sydney, Australia
Twitter
@nuix
5,497 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®

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Ringtail Reviews

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Contract Attorney
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Efficient workflow/support. Seems to be less Mai tenancy required than with other platforms. Review collected by and hosted on G2.com.

What do you dislike?

Searches could be a little more intuitive but this is not a major issue. Just a slightly greater learning curve Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to use, quick detailed searches, low maintenance Review collected by and hosted on G2.com.

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AM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It has now been renamed to Nuix discover and the ease in which you can publish from Nuix workstation is fantastic Review collected by and hosted on G2.com.

What do you dislike?

The sheer breadth of 3rd party support for Relativity and the lack of this in Ringtail Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Hosting , document review. Review collected by and hosted on G2.com.

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Lawyer
Law Practice
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

easy to use. easy to code and teach others. Review collected by and hosted on G2.com.

What do you dislike?

adding coding is easy but the layout isnt as good as Relativity. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

make it more user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

coding made easy production for litigation. Review collected by and hosted on G2.com.

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AL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I really enjoy the layout and the multitude of features. The software is really versatile and allows you to utilize it in a variety of ways Review collected by and hosted on G2.com.

What do you dislike?

My main complaint is that you are currently unable to perform searches for a list of page IDs--only by document IDs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Lots of folks tend to compare Ringtail to other review platforms, which is somewhat helpful, but Ringtail is unique in its approach to document review and I think it's important to keep that in mind. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I work for a law firm, we we use Ringtail daily to faciliate document review. it's really helpful to be able to cull down the review set and save the client a bit of money. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has very good searching capabilities and does not have a lot of down time. Review collected by and hosted on G2.com.

What do you dislike?

It is not very user friendly. The interface also makes it extremely hard to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Document review. It makes searching for documents easier. Review collected by and hosted on G2.com.

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Director, eDiscovery Client Services
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I find the Doc Mapper an incredibly useful tool and very unique amongst other review platforms. Instead of charts, lists and numbers, it presents the documents in a visual form with a coloured dot representing each document (the colour representing the responsiveness selection that has been made), grouped together in spiral clusters of similar documents. Thus if the document in the centre of the cluster is not responsive and the one on the outside is not responsive, it may be safe to assume the whole spiral can be bulk-coded. Or you can change the colour coding to represent different parties' productions so that you can see where all parties produced similar documents, or whether one party produced significantly more or less in any one topic area, which may provide insight into other parties' case strategy. It takes a bit to get used to using a very different approach, but a user can also map any group of documents (max 10,000 docs), so for coding a batch, you can sort it more and more specifically into similar docs, which makes review more efficient and consistent. Review collected by and hosted on G2.com.

What do you dislike?

The security settings often have too many different things that need to be altered for one thing, making case administration tricky. In trying to make it do everything that anyone might possibly want, it becomes a bit unwieldy. Also there's been some rocky transition in merging the old Ringtail with the former Attenex, but that is gradually getting smoothed out with each release. Administration is significantly easier with 8.4 than it was with 8.3. Looking forward to 8.5! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Likely not cost-effective to go in-house. Hosted and perhaps even managed services may be the more cost effective option due to unpredictable costs of maintaining infrastructure and the necessary expertise for processing (the IT skills are always changing). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great competitiveness. Review collected by and hosted on G2.com.

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Corporate Counsel
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the predictive modeling, as well as the user friendly interface. The web and subcategories make the program easier to use than your average dividing methods. Review collected by and hosted on G2.com.

What do you dislike?

It could be a bit more intuitive, but I am being picky. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend going to the FTI website and watching the videos which explain the benefits of ringtail. I also encourage thinking about the cost analysis and amount of time you will save with their software. There are several benefits to the software as opposed to others and it can do things that others can't. I find it very intuitive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being asked for a Data dump of files seems very overwhelming. When you are asked to retrieve needles from a large haystack, ringtail can help take care of that for you and make things much easier. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Coding templates are efficient and I love the ability to have all documents in a case in one place. I find that Ringtail 8 makes it very easy to toggle from content to pages views, which I also appreciate. Cubes and mines in Ringtail 8 are great! Review collected by and hosted on G2.com.

What do you dislike?

Lack of intuitiveness of some functions--for example, it's hard to print documents in Ringtail 8. Batch print is in a very odd place. Additionally, I sometimes find it difficult to perform effective content searches -- this is sometimes a function of the age/quality of the documents, however. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ringtail is more streamlined than some other document review platforms (e.g., ADI; Kroll; Relativity, in my experience). Some frustrations include (in Ringtail 8) difficulty in printing documents. Content searching--in virually every document review software I have used--could be improved as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cost effective document review is made much easier with the use of Ringtail. I also appreciate its functionality for storing, and making searchable, key documents in a my cases. Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the format of the program, especially ringtail 2, during the review. With Ringtail 2, I enjoy being able to see the document list, as well as the document itself and review pane simultaneously. Review collected by and hosted on G2.com.

What do you dislike?

First, I dislike the fact that it runs slowly. It often takes five seconds per document to load, which, when reviewing thousands of documents, simply wastes too much time. I also feel that the various binders/levels/issues and other features are counterintuitive, and difficult to use. I am generally unsure of when it is best to use each, and don't feel like they help with the review process. Further, I dislike the fact that it is difficult to locate responsive search terms within long documents. I have used other review software that highlights the terms, and makes the information searchable. I also dislike, with the previous version of Ringtail, that there is a two-window system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am reviewing legal documents for production. The benefits that I have realized are the ability to review and compose large productions of documents. Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Flexibility. Feature reach. End to end solution from data processing, review, production and post production work. Review collected by and hosted on G2.com.

What do you dislike?

Non-traditional or industry standard data load files. Data load files are based on Microsoft Access databases (.mdb). Can be difficult to work with. Helpful if you know Access scripting and querying. When receiving traditional (.dat/.opt) load files - conversion to Ringtail acceptable can be difficult. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Firm needed a replacement for old document review platform that was robust and offered next gen solutions such as Technology Assisted Review and advanced analytic capability. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very high write throughput and good read throughput. Best feature is tunable consistency Review collected by and hosted on G2.com.

What do you dislike?

Cassandra does not support ACID transactions. For real time transactions We have to perform the batch operations to insure the atomic operations but its not guaranteed.

Doesnt support Ad-hoc queries. To support the Ad-hoc queries, we need to enlarge the schema to have multiple search columns with records which may not get used together but they will be used alternatively. This introduces design complications. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Cassandra as a backend for sync and share mobile app. This provides cloud sharing, sync and backup features. Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ringtail has a feature for exporting productions that I have yet to see be duplicated in other electronic discovery databases. The production module lets you choose records based on fields or searches and lets you collaborate with attorneys to finalize the production. Review collected by and hosted on G2.com.

What do you dislike?

I believe Ringtail is a good, reliable legacy product, only drawback is the user interface is not intuitive and administration of the back-end is labor-intensive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great product for exporting productions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ringtail;s robust engine stands up better to large complex electronic discovery documents and is great with analyzing data and export data for a fast turnaround. Review collected by and hosted on G2.com.

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Ringtail Consultant
Management Consulting
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I think Ringtail is best used for people who are willing to learn a new technology. It is a very powerful tool that can narrow document populations in minutes. Review collected by and hosted on G2.com.

What do you dislike?

There isn't much to dislike about Ringtail. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ringtail keeps things organized and uniform. It also saves money by limiting review efforts. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I felt that the coding features were easy to learn and intuitive. The three pan interface window was also easy to use. Review collected by and hosted on G2.com.

What do you dislike?

That there are a lot of databases and sub-databases to sift through in order to get to where you need. This may have been the result of how the firm set it up, but it was particularly frustrating when I first started out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Used this product for document review. Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Ease of use and reviewing documents for production Review collected by and hosted on G2.com.

What do you dislike?

Searching could be difficult at times users had issues with adding a space to the search terms, etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Attorney's could use this from their work environment and they reviewed documents and produced documents from Ringtail Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that Ringtail is able to store and organize massive amounts of data. Often times the sheer amount of data can be the biggest obstacle in a given project. Ringtail addressed this problem so that it was never an issue. Review collected by and hosted on G2.com.

What do you dislike?

Ringtail does not seem as intuitive as other computer programs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I used Ringtail to do document review for a large litigation case. Review collected by and hosted on G2.com.

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Associate
Law Practice
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that MS Office files can be viewed in the browser. Review collected by and hosted on G2.com.

What do you dislike?

The graphic user interface is really bad. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Review of discovery documents. Review collected by and hosted on G2.com.

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CI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The Ringtail 8 interface is the simplest e-discovery software interface I have seen to date. Review collected by and hosted on G2.com.

What do you dislike?

There is a great deal of power behind the front-end interface not immediately accessible to even a power user. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I do not currently use Ringtail. Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Doc Mapper an incredibly useful tool compare to other products in the market. Review collected by and hosted on G2.com.

What do you dislike?

Little bit complicated to use for beginners.security settings often have too many different things that need to be altered for one thing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great competitiveness. Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a powerful document management system. Review collected by and hosted on G2.com.

What do you dislike?

Very complex and expensive to obtain and load documents; requires a large amount of back office support. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider other available document management systems. While Ringtail is very powerful and works well, it is expensive in my experience. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Document management of large document cases. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I best liked Ringtail's broad range of capabilities and ease of use. Review collected by and hosted on G2.com.

What do you dislike?

I would have liked for the software to be updated faster with new capabilities. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I solve e-discovery issues and realize better efficiency and cost saving for clients. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Massively scalable architecture and Continuous availability. Review collected by and hosted on G2.com.

What do you dislike?

Lack of transactions and Ad-hoc querying Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

WE are using it for mobile notifications framework which needs a very good and reliable scalable architecture. Review collected by and hosted on G2.com.

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CL
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Search functionality.

Ability to view several production renditions. Review collected by and hosted on G2.com.

What do you dislike?

Reliance on external vendor to permit access to security groups.

Exporting pdfs not great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider whether it provides the functionality that you require.

Cost of support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Large scale regulatory investigation.

Resource for review and production. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The concept of mapper is great but it was not intuitive. Review collected by and hosted on G2.com.

What do you dislike?

The customer service support was horrible and the process was not easily documented to exportable formats. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ediscovery cost reduction is the primary concern. Review collected by and hosted on G2.com.

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CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

This is intuitive user-friendly eD platform Review collected by and hosted on G2.com.

What do you dislike?

usability issues, sometimes the technology can be taken as requiring a well-trained user. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good with global investigations Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

International multi-lingual investigations Review collected by and hosted on G2.com.

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Do you work for Ringtail?

Ringtail Categories on G2