Ringtail Reviews & Product Details

Efficient workflow/support. Seems to be less Mai tenancy required than with other platforms. Review collected by and hosted on G2.com.

Searches could be a little more intuitive but this is not a major issue. Just a slightly greater learning curve Review collected by and hosted on G2.com.

It has now been renamed to Nuix discover and the ease in which you can publish from Nuix workstation is fantastic Review collected by and hosted on G2.com.

The sheer breadth of 3rd party support for Relativity and the lack of this in Ringtail Review collected by and hosted on G2.com.

easy to use. easy to code and teach others. Review collected by and hosted on G2.com.

adding coding is easy but the layout isnt as good as Relativity. Review collected by and hosted on G2.com.

I really enjoy the layout and the multitude of features. The software is really versatile and allows you to utilize it in a variety of ways Review collected by and hosted on G2.com.

My main complaint is that you are currently unable to perform searches for a list of page IDs--only by document IDs. Review collected by and hosted on G2.com.

It has very good searching capabilities and does not have a lot of down time. Review collected by and hosted on G2.com.

It is not very user friendly. The interface also makes it extremely hard to use. Review collected by and hosted on G2.com.

I find the Doc Mapper an incredibly useful tool and very unique amongst other review platforms. Instead of charts, lists and numbers, it presents the documents in a visual form with a coloured dot representing each document (the colour representing the responsiveness selection that has been made), grouped together in spiral clusters of similar documents. Thus if the document in the centre of the cluster is not responsive and the one on the outside is not responsive, it may be safe to assume the whole spiral can be bulk-coded. Or you can change the colour coding to represent different parties' productions so that you can see where all parties produced similar documents, or whether one party produced significantly more or less in any one topic area, which may provide insight into other parties' case strategy. It takes a bit to get used to using a very different approach, but a user can also map any group of documents (max 10,000 docs), so for coding a batch, you can sort it more and more specifically into similar docs, which makes review more efficient and consistent. Review collected by and hosted on G2.com.

The security settings often have too many different things that need to be altered for one thing, making case administration tricky. In trying to make it do everything that anyone might possibly want, it becomes a bit unwieldy. Also there's been some rocky transition in merging the old Ringtail with the former Attenex, but that is gradually getting smoothed out with each release. Administration is significantly easier with 8.4 than it was with 8.3. Looking forward to 8.5! Review collected by and hosted on G2.com.

I like the predictive modeling, as well as the user friendly interface. The web and subcategories make the program easier to use than your average dividing methods. Review collected by and hosted on G2.com.

It could be a bit more intuitive, but I am being picky. Review collected by and hosted on G2.com.

Coding templates are efficient and I love the ability to have all documents in a case in one place. I find that Ringtail 8 makes it very easy to toggle from content to pages views, which I also appreciate. Cubes and mines in Ringtail 8 are great! Review collected by and hosted on G2.com.

Lack of intuitiveness of some functions--for example, it's hard to print documents in Ringtail 8. Batch print is in a very odd place. Additionally, I sometimes find it difficult to perform effective content searches -- this is sometimes a function of the age/quality of the documents, however. Review collected by and hosted on G2.com.

I like the format of the program, especially ringtail 2, during the review. With Ringtail 2, I enjoy being able to see the document list, as well as the document itself and review pane simultaneously. Review collected by and hosted on G2.com.

First, I dislike the fact that it runs slowly. It often takes five seconds per document to load, which, when reviewing thousands of documents, simply wastes too much time. I also feel that the various binders/levels/issues and other features are counterintuitive, and difficult to use. I am generally unsure of when it is best to use each, and don't feel like they help with the review process. Further, I dislike the fact that it is difficult to locate responsive search terms within long documents. I have used other review software that highlights the terms, and makes the information searchable. I also dislike, with the previous version of Ringtail, that there is a two-window system. Review collected by and hosted on G2.com.

Flexibility. Feature reach. End to end solution from data processing, review, production and post production work. Review collected by and hosted on G2.com.

Non-traditional or industry standard data load files. Data load files are based on Microsoft Access databases (.mdb). Can be difficult to work with. Helpful if you know Access scripting and querying. When receiving traditional (.dat/.opt) load files - conversion to Ringtail acceptable can be difficult. Review collected by and hosted on G2.com.

Very high write throughput and good read throughput. Best feature is tunable consistency Review collected by and hosted on G2.com.

Cassandra does not support ACID transactions. For real time transactions We have to perform the batch operations to insure the atomic operations but its not guaranteed.

Doesnt support Ad-hoc queries. To support the Ad-hoc queries, we need to enlarge the schema to have multiple search columns with records which may not get used together but they will be used alternatively. This introduces design complications. Review collected by and hosted on G2.com.

Ringtail has a feature for exporting productions that I have yet to see be duplicated in other electronic discovery databases. The production module lets you choose records based on fields or searches and lets you collaborate with attorneys to finalize the production. Review collected by and hosted on G2.com.

I believe Ringtail is a good, reliable legacy product, only drawback is the user interface is not intuitive and administration of the back-end is labor-intensive. Review collected by and hosted on G2.com.

I think Ringtail is best used for people who are willing to learn a new technology. It is a very powerful tool that can narrow document populations in minutes. Review collected by and hosted on G2.com.

There isn't much to dislike about Ringtail. Review collected by and hosted on G2.com.

I felt that the coding features were easy to learn and intuitive. The three pan interface window was also easy to use. Review collected by and hosted on G2.com.

That there are a lot of databases and sub-databases to sift through in order to get to where you need. This may have been the result of how the firm set it up, but it was particularly frustrating when I first started out. Review collected by and hosted on G2.com.

Ease of use and reviewing documents for production Review collected by and hosted on G2.com.

Searching could be difficult at times users had issues with adding a space to the search terms, etc. Review collected by and hosted on G2.com.

I like that Ringtail is able to store and organize massive amounts of data. Often times the sheer amount of data can be the biggest obstacle in a given project. Ringtail addressed this problem so that it was never an issue. Review collected by and hosted on G2.com.

Ringtail does not seem as intuitive as other computer programs. Review collected by and hosted on G2.com.

I like that MS Office files can be viewed in the browser. Review collected by and hosted on G2.com.

The graphic user interface is really bad. Review collected by and hosted on G2.com.

The Ringtail 8 interface is the simplest e-discovery software interface I have seen to date. Review collected by and hosted on G2.com.

There is a great deal of power behind the front-end interface not immediately accessible to even a power user. Review collected by and hosted on G2.com.

Doc Mapper an incredibly useful tool compare to other products in the market. Review collected by and hosted on G2.com.

Little bit complicated to use for beginners.security settings often have too many different things that need to be altered for one thing. Review collected by and hosted on G2.com.

It is a powerful document management system. Review collected by and hosted on G2.com.

Very complex and expensive to obtain and load documents; requires a large amount of back office support. Review collected by and hosted on G2.com.

I best liked Ringtail's broad range of capabilities and ease of use. Review collected by and hosted on G2.com.

I would have liked for the software to be updated faster with new capabilities. Review collected by and hosted on G2.com.

Massively scalable architecture and Continuous availability. Review collected by and hosted on G2.com.

Lack of transactions and Ad-hoc querying Review collected by and hosted on G2.com.

Search functionality.

Ability to view several production renditions. Review collected by and hosted on G2.com.

Reliance on external vendor to permit access to security groups.

Exporting pdfs not great. Review collected by and hosted on G2.com.

The concept of mapper is great but it was not intuitive. Review collected by and hosted on G2.com.

The customer service support was horrible and the process was not easily documented to exportable formats. Review collected by and hosted on G2.com.

This is intuitive user-friendly eD platform Review collected by and hosted on G2.com.

usability issues, sometimes the technology can be taken as requiring a well-trained user. Review collected by and hosted on G2.com.