Ringtail Reviews

I really enjoy the layout and the multitude of features. The software is really versatile and allows you to utilize it in a variety of ways

My main complaint is that you are currently unable to perform searches for a list of page IDs--only by document IDs.

Lots of folks tend to compare Ringtail to other review platforms, which is somewhat helpful, but Ringtail is unique in its approach to document review and I think it's important to keep that in mind.

I work for a law firm, we we use Ringtail daily to faciliate document review. it's really helpful to be able to cull down the review set and save the client a bit of money.

I find the Doc Mapper an incredibly useful tool and very unique amongst other review platforms. Instead of charts, lists and numbers, it presents the documents in a visual form with a coloured dot representing each document (the colour representing the responsiveness selection that has been made), grouped together in spiral clusters of similar documents. Thus if the document in the centre of the cluster is not responsive and the one on the outside is not responsive, it may be safe to assume the whole spiral can be bulk-coded. Or you can change the colour coding to represent different parties' productions so that you can see where all parties produced similar documents, or whether one party produced significantly more or less in any one topic area, which may provide insight into other parties' case strategy. It takes a bit to get used to using a very different approach, but a user can also map any group of documents (max 10,000 docs), so for coding a batch, you can sort it more and more specifically into similar docs, which makes review more efficient and consistent.

The security settings often have too many different things that need to be altered for one thing, making case administration tricky. In trying to make it do everything that anyone might possibly want, it becomes a bit unwieldy. Also there's been some rocky transition in merging the old Ringtail with the former Attenex, but that is gradually getting smoothed out with each release. Administration is significantly easier with 8.4 than it was with 8.3. Looking forward to 8.5!

Likely not cost-effective to go in-house. Hosted and perhaps even managed services may be the more cost effective option due to unpredictable costs of maintaining infrastructure and the necessary expertise for processing (the IT skills are always changing).

Great competitiveness.

I like the predictive modeling, as well as the user friendly interface. The web and subcategories make the program easier to use than your average dividing methods.

It could be a bit more intuitive, but I am being picky.

I recommend going to the FTI website and watching the videos which explain the benefits of ringtail. I also encourage thinking about the cost analysis and amount of time you will save with their software. There are several benefits to the software as opposed to others and it can do things that others can't. I find it very intuitive.

Being asked for a Data dump of files seems very overwhelming. When you are asked to retrieve needles from a large haystack, ringtail can help take care of that for you and make things much easier.

Coding templates are efficient and I love the ability to have all documents in a case in one place. I find that Ringtail 8 makes it very easy to toggle from content to pages views, which I also appreciate. Cubes and mines in Ringtail 8 are great!

Lack of intuitiveness of some functions--for example, it's hard to print documents in Ringtail 8. Batch print is in a very odd place. Additionally, I sometimes find it difficult to perform effective content searches -- this is sometimes a function of the age/quality of the documents, however.

Ringtail is more streamlined than some other document review platforms (e.g., ADI; Kroll; Relativity, in my experience). Some frustrations include (in Ringtail 8) difficulty in printing documents. Content searching--in virually every document review software I have used--could be improved as well.

Cost effective document review is made much easier with the use of Ringtail. I also appreciate its functionality for storing, and making searchable, key documents in a my cases.

I like the format of the program, especially ringtail 2, during the review. With Ringtail 2, I enjoy being able to see the document list, as well as the document itself and review pane simultaneously.

First, I dislike the fact that it runs slowly. It often takes five seconds per document to load, which, when reviewing thousands of documents, simply wastes too much time. I also feel that the various binders/levels/issues and other features are counterintuitive, and difficult to use. I am generally unsure of when it is best to use each, and don't feel like they help with the review process. Further, I dislike the fact that it is difficult to locate responsive search terms within long documents. I have used other review software that highlights the terms, and makes the information searchable. I also dislike, with the previous version of Ringtail, that there is a two-window system.

I am reviewing legal documents for production. The benefits that I have realized are the ability to review and compose large productions of documents.

easy to use. easy to code and teach others.

adding coding is easy but the layout isnt as good as Relativity.

make it more user friendly.

coding made easy production for litigation.

Flexibility. Feature reach. End to end solution from data processing, review, production and post production work.

Non-traditional or industry standard data load files. Data load files are based on Microsoft Access databases (.mdb). Can be difficult to work with. Helpful if you know Access scripting and querying. When receiving traditional (.dat/.opt) load files - conversion to Ringtail acceptable can be difficult.

Firm needed a replacement for old document review platform that was robust and offered next gen solutions such as Technology Assisted Review and advanced analytic capability.

Very high write throughput and good read throughput. Best feature is tunable consistency

Cassandra does not support ACID transactions. For real time transactions We have to perform the batch operations to insure the atomic operations but its not guaranteed.

Doesnt support Ad-hoc queries. To support the Ad-hoc queries, we need to enlarge the schema to have multiple search columns with records which may not get used together but they will be used alternatively. This introduces design complications.

We are using Cassandra as a backend for sync and share mobile app. This provides cloud sharing, sync and backup features.

Ringtail has a feature for exporting productions that I have yet to see be duplicated in other electronic discovery databases. The production module lets you choose records based on fields or searches and lets you collaborate with attorneys to finalize the production.

I believe Ringtail is a good, reliable legacy product, only drawback is the user interface is not intuitive and administration of the back-end is labor-intensive.

Great product for exporting productions.

Ringtail;s robust engine stands up better to large complex electronic discovery documents and is great with analyzing data and export data for a fast turnaround.

I think Ringtail is best used for people who are willing to learn a new technology. It is a very powerful tool that can narrow document populations in minutes.

There isn't much to dislike about Ringtail.

Ringtail keeps things organized and uniform. It also saves money by limiting review efforts.

It has very good searching capabilities and does not have a lot of down time.

It is not very user friendly. The interface also makes it extremely hard to use.

Document review. It makes searching for documents easier.

Ease of use and reviewing documents for production

Searching could be difficult at times users had issues with adding a space to the search terms, etc.

Attorney's could use this from their work environment and they reviewed documents and produced documents from Ringtail

I felt that the coding features were easy to learn and intuitive. The three pan interface window was also easy to use.

That there are a lot of databases and sub-databases to sift through in order to get to where you need. This may have been the result of how the firm set it up, but it was particularly frustrating when I first started out.

Used this product for document review.

I like that Ringtail is able to store and organize massive amounts of data. Often times the sheer amount of data can be the biggest obstacle in a given project. Ringtail addressed this problem so that it was never an issue.

Ringtail does not seem as intuitive as other computer programs.

I used Ringtail to do document review for a large litigation case.

I like that MS Office files can be viewed in the browser.

The graphic user interface is really bad.

Review of discovery documents.

It is a powerful document management system.

Very complex and expensive to obtain and load documents; requires a large amount of back office support.

Consider other available document management systems. While Ringtail is very powerful and works well, it is expensive in my experience.

Document management of large document cases.

Search functionality.

Ability to view several production renditions.

Reliance on external vendor to permit access to security groups.

Exporting pdfs not great.

Consider whether it provides the functionality that you require.

Cost of support.

Large scale regulatory investigation.

Resource for review and production.

The Ringtail 8 interface is the simplest e-discovery software interface I have seen to date.

There is a great deal of power behind the front-end interface not immediately accessible to even a power user.

I do not currently use Ringtail.

I best liked Ringtail's broad range of capabilities and ease of use.

I would have liked for the software to be updated faster with new capabilities.

I solve e-discovery issues and realize better efficiency and cost saving for clients.

Doc Mapper an incredibly useful tool compare to other products in the market.

Little bit complicated to use for beginners.security settings often have too many different things that need to be altered for one thing.

Great competitiveness.

The concept of mapper is great but it was not intuitive.

The customer service support was horrible and the process was not easily documented to exportable formats.

Ediscovery cost reduction is the primary concern.

Massively scalable architecture and Continuous availability.

Lack of transactions and Ad-hoc querying

WE are using it for mobile notifications framework which needs a very good and reliable scalable architecture.

This is intuitive user-friendly eD platform

usability issues, sometimes the technology can be taken as requiring a well-trained user.

Good with global investigations

International multi-lingual investigations