---
title: Nuix Neo Discover Reviews
meta_title: 'Nuix Neo Discover Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 26 reviews by the users' company size, role or industry to
  find out how Nuix Neo Discover works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 26
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---

# Nuix Neo Discover Reviews
**Vendor:** Nuix  
**Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 26
## About Nuix Neo Discover
Nuix Neo Discover delivers unmatched flexibility to deploy in cloud, on-prem, or hybrid environments, harnessing AI-driven workflows and advanced automation to uncover vital evidence with precision, reliability, and confidence – redefining the standards of legal review and eDiscovery. Nuix is an established authority for regulators, law firms, and law enforcement.




## Nuix Neo Discover Reviews
  ### 1. Nice Application with advanced options of production..

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2021

**What do you like best about Nuix Neo Discover?**

Processing with review and productions....

**What do you dislike about Nuix Neo Discover?**

As of now it's good experience with this application.

**Recommendations to others considering Nuix Neo Discover:**

Try it at least once

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Incresing benifit in buisness and knowledge as well.

  ### 2. I’ve worked on Ringtail as a reviewer and team lead on a variety of projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonathan C. | Contract Attorney, Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2020

**What do you like best about Nuix Neo Discover?**

Efficient workflow/support. Seems to be less Mai tenancy required than with other platforms.

**What do you dislike about Nuix Neo Discover?**

Searches could be a little more intuitive but this is not a major issue. Just a slightly greater learning curve

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Easy to use, quick detailed searches, low maintenance

  ### 3. Better ever since the Nuix acquisition

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2020

**What do you like best about Nuix Neo Discover?**

It has now been renamed to Nuix discover and the ease in which you can publish from Nuix workstation is fantastic

**What do you dislike about Nuix Neo Discover?**

The sheer breadth of 3rd party support for Relativity and the lack of this in Ringtail

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Hosting , document review.

  ### 4. decent product

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anuja T. | Lawyer, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2018

**What do you like best about Nuix Neo Discover?**

easy to use. easy to code and teach others.

**What do you dislike about Nuix Neo Discover?**

adding coding is easy but the layout isnt as good as Relativity.

**Recommendations to others considering Nuix Neo Discover:**

make it more user friendly.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

coding made easy production for litigation.

  ### 5. Almost there, but needs work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2018

**What do you like best about Nuix Neo Discover?**

I really enjoy the layout and the multitude of features. The software is really versatile and allows you to utilize it in a variety of ways

**What do you dislike about Nuix Neo Discover?**

My main complaint is that you are currently unable to perform searches for a list of page IDs--only by document IDs. 

**Recommendations to others considering Nuix Neo Discover:**

Lots of folks tend to compare Ringtail to other review platforms, which is somewhat helpful, but Ringtail is unique in its approach to document review and I think it's important to keep that in mind. 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

I work for a law firm, we we use Ringtail daily to faciliate document review. it's really helpful to be able to cull down the review set and save the client a bit of money. 

  ### 6. Very cool to use but not user friendly 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2018

**What do you like best about Nuix Neo Discover?**

It has very good searching capabilities and does not have a lot of down time. 

**What do you dislike about Nuix Neo Discover?**

It is not very user friendly. The interface also makes it extremely hard to use. 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Document review. It makes searching for documents easier. 

  ### 7. Doc Mapper: Visual presentation of concepts much easier to work with vs charts and lists

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lynne B. | Director, eDiscovery Client Services, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2015

**What do you like best about Nuix Neo Discover?**

I find the Doc Mapper an incredibly useful tool and very unique amongst other review platforms.  Instead of charts, lists and numbers, it presents the documents in a visual form with a coloured dot representing each document (the colour representing the responsiveness selection that has been made), grouped together in spiral clusters of similar documents.  Thus if the document in the centre of the cluster is not responsive and the one on the outside is not responsive, it may be safe to assume the whole spiral can be bulk-coded.  Or you can change the colour coding to represent different parties' productions so that you can see where all parties produced similar documents, or whether one party produced significantly more or less in any one topic area, which may provide insight into other parties' case strategy.  It takes a bit to get used to using a very different approach, but a user can also map any group of documents (max 10,000 docs), so for coding a batch, you can sort it more and more specifically into similar docs, which makes review more efficient and consistent.

**What do you dislike about Nuix Neo Discover?**

The security settings often have too many different things that need to be altered for one thing, making case administration tricky.  In trying to make it do everything that anyone might possibly want, it becomes a bit unwieldy.  Also there's been some rocky transition in merging the old Ringtail with the former Attenex, but that is gradually getting smoothed out with each release.  Administration is significantly easier with 8.4 than it was with 8.3.  Looking forward to 8.5!

**Recommendations to others considering Nuix Neo Discover:**

Likely not cost-effective to go in-house.  Hosted and perhaps even managed services may be the more cost effective option due to unpredictable costs of maintaining infrastructure and the necessary expertise for processing (the IT skills are always changing).

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Great competitiveness.

  ### 8. The leading software in its space

**Rating:** 5.0/5.0 stars

**Reviewed by:** Riaz D. | Corporate Counsel, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2015

**What do you like best about Nuix Neo Discover?**

I like the predictive modeling, as well as the user friendly interface. The web and subcategories make the program easier to use than your average dividing methods.

**What do you dislike about Nuix Neo Discover?**

It could be a bit more intuitive, but I am being picky.

**Recommendations to others considering Nuix Neo Discover:**

I recommend going to the FTI website and watching the videos which explain the benefits of ringtail. I also encourage thinking about the cost analysis and amount of time you will save with their software. There are several benefits to the software as opposed to others and it can do things that others can't. I find it very intuitive.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Being asked for a Data dump of files seems very overwhelming. When you are asked to retrieve needles from a large haystack, ringtail can help take care of that for you and make things much easier.

  ### 9. I have used Ringtail extensively for documents reviews in large and small litigation matters.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2015

**What do you like best about Nuix Neo Discover?**

Coding templates are efficient and I love the ability to have all documents in a case in one place.  I find that Ringtail 8 makes it very easy to toggle from content to pages views, which I also appreciate. Cubes and mines in Ringtail 8 are great!

**What do you dislike about Nuix Neo Discover?**

Lack of intuitiveness of some functions--for example, it's hard to print documents in Ringtail 8.  Batch print is in a very odd place.  Additionally, I sometimes find it difficult to perform effective content searches -- this is sometimes a function of the age/quality of the documents, however.  

**Recommendations to others considering Nuix Neo Discover:**

Ringtail is more streamlined than some other document review platforms (e.g., ADI; Kroll; Relativity, in my experience).  Some frustrations include (in Ringtail 8) difficulty in printing documents.  Content searching--in virually every document review software I have used--could be improved as well.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Cost effective document review is made much easier with the use of Ringtail.  I also appreciate its functionality for storing, and making searchable, key documents in a my cases.

  ### 10. Ringtail is slow and counterintuitive 

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2015

**What do you like best about Nuix Neo Discover?**

I like the format of the program, especially ringtail 2, during the review.  With Ringtail 2, I enjoy being able to see the document list, as well as the document itself and review pane simultaneously.  

**What do you dislike about Nuix Neo Discover?**

First, I dislike the fact that it runs slowly.  It often takes five seconds per document to load, which, when reviewing thousands of documents, simply wastes too much time.  I also feel that the various binders/levels/issues and other features are counterintuitive, and difficult to use.  I am generally unsure of when it is best to use each, and don't feel like they help with the review process.  Further, I dislike the fact that it is difficult to locate responsive search terms within long documents.  I have used other review software that highlights the terms, and makes the information searchable.  I also dislike, with the previous version of Ringtail, that there is a two-window system.  

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

I am reviewing legal documents for production.  The benefits that I have realized are the ability to review and compose large productions of documents.  

  ### 11. Complex and Powerfull

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2015

**What do you like best about Nuix Neo Discover?**

Flexibility.  Feature reach.  End to end solution from data processing, review, production and post production work.  

**What do you dislike about Nuix Neo Discover?**

Non-traditional or industry standard data load files.  Data load files are based on Microsoft Access databases (.mdb).  Can be difficult to work with.  Helpful if you know Access scripting and querying.  When receiving traditional (.dat/.opt) load files - conversion to Ringtail acceptable can be difficult.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Firm needed a replacement for old document review platform that was robust and offered next gen solutions such as Technology Assisted Review and advanced analytic capability.

  ### 12. Cassandra

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2015

**What do you like best about Nuix Neo Discover?**

Very high write throughput and good read throughput. Best feature is tunable consistency 

**What do you dislike about Nuix Neo Discover?**

Cassandra does not support ACID transactions. For real time transactions We have to perform the batch operations to insure the atomic operations but its not guaranteed. 
Doesnt support Ad-hoc queries. To support the Ad-hoc queries, we need to enlarge the schema to have multiple search columns with records which may not get used together but they will be used alternatively. This introduces design complications. 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

We are using Cassandra as a backend for sync and share mobile app. This provides cloud sharing, sync and backup features.

  ### 13. Document review solution with litigation in mind.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2015

**What do you like best about Nuix Neo Discover?**

Ringtail has a feature for exporting productions that I have yet to see be duplicated in other electronic discovery databases.  The production module lets you choose records based on fields or searches and lets you collaborate with attorneys to finalize the production.

**What do you dislike about Nuix Neo Discover?**

I believe Ringtail is a good, reliable legacy product, only drawback is the user interface is not intuitive and administration of the back-end is labor-intensive.

**Recommendations to others considering Nuix Neo Discover:**

Great product for exporting productions.  

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Ringtail;s robust engine stands up better to large complex electronic discovery documents and is great with analyzing data and export data for a fast turnaround.

  ### 14. A great product that can be very useful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zain D. | Ringtail Consultant, Management Consulting, Enterprise (> 1000 emp.)

**Reviewed Date:** June 10, 2015

**What do you like best about Nuix Neo Discover?**

I think Ringtail is best used for people who are willing to learn a new technology. It is a very powerful tool that can narrow document populations in minutes.

**What do you dislike about Nuix Neo Discover?**

There isn't much to dislike about Ringtail.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Ringtail keeps things organized and uniform. It also saves money by limiting review efforts.

  ### 15. Ringtail 8 Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2015

**What do you like best about Nuix Neo Discover?**

I felt that the coding features were easy to learn and intuitive.  The three pan interface window was also easy to use. 

**What do you dislike about Nuix Neo Discover?**

That there are a lot of databases and sub-databases to sift through in order to get to where you need.  This may have been the result of how the firm set it up, but it was particularly frustrating when I first started out. 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Used this product for document review. 

  ### 16. Ringtail was used for Document review and searches in cases the firm engaged in.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2015

**What do you like best about Nuix Neo Discover?**

Ease of use and reviewing documents for production

**What do you dislike about Nuix Neo Discover?**

Searching could be difficult at times users had issues with adding a space to the search terms, etc. 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Attorney's could use this from their work environment and they reviewed documents and produced documents from Ringtail

  ### 17. Got the job done

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2015

**What do you like best about Nuix Neo Discover?**

I like that Ringtail is able to store and organize massive amounts of data. Often times the sheer amount of data can be the biggest obstacle in a given project. Ringtail addressed this problem so that it was never an issue. 

**What do you dislike about Nuix Neo Discover?**

Ringtail does not seem as intuitive as other computer programs. 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

I used Ringtail to do document review for a large litigation case.

  ### 18. Review of ringtail

**Rating:** 2.5/5.0 stars

**Reviewed by:** Lev R. | Associate, Law Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2015

**What do you like best about Nuix Neo Discover?**

I like that MS Office files can be viewed in the browser.

**What do you dislike about Nuix Neo Discover?**

The graphic user interface is really bad. 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Review of discovery documents.

  ### 19. I was a project manager for FTI Consulting's Ringtail Group

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2015

**What do you like best about Nuix Neo Discover?**

The Ringtail 8 interface is the simplest e-discovery software interface I have seen to date. 

**What do you dislike about Nuix Neo Discover?**

There is a great deal of power behind the front-end interface not immediately accessible to even a power user. 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

I do not currently use Ringtail.

  ### 20. Awesome product 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2015

**What do you like best about Nuix Neo Discover?**

Doc Mapper an incredibly useful tool compare to other products in the market.

**What do you dislike about Nuix Neo Discover?**

Little bit complicated to use for beginners.security settings often have too many different things that need to be altered for one thing.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Great competitiveness.

  ### 21. I have had access to, and used Ringtail in the past while a partner in a large law firm that used it

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2015

**What do you like best about Nuix Neo Discover?**

It is a powerful document management system.

**What do you dislike about Nuix Neo Discover?**

Very complex and expensive to obtain and load documents; requires a large amount of back office support.

**Recommendations to others considering Nuix Neo Discover:**

Consider other available document management systems.  While Ringtail is very powerful and works well, it is expensive in my experience.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Document management of large document cases.

  ### 22. Ringtail Administrator for several years at top international law firm.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2015

**What do you like best about Nuix Neo Discover?**

I best liked Ringtail's broad range of capabilities and ease of use. 

**What do you dislike about Nuix Neo Discover?**

I would have liked for the software to be updated faster with new capabilities.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

I solve e-discovery issues and realize better efficiency and cost saving for clients.

  ### 23. Cassandra

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2015

**What do you like best about Nuix Neo Discover?**

Massively scalable architecture and Continuous availability.

**What do you dislike about Nuix Neo Discover?**

Lack of transactions and Ad-hoc querying 

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

WE are using it for mobile notifications framework which needs a very good and reliable scalable architecture.

  ### 24. Large scale regulatory investigation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2015

**What do you like best about Nuix Neo Discover?**

Search functionality.
Ability to view several production renditions.

**What do you dislike about Nuix Neo Discover?**

Reliance on external vendor to permit access to security groups.
Exporting pdfs not great.

**Recommendations to others considering Nuix Neo Discover:**

Consider whether it provides the functionality that you require.
Cost of support.


**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Large scale regulatory investigation.
Resource for review and production.

  ### 25. Mapper

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2015

**What do you like best about Nuix Neo Discover?**

The concept of mapper is great but it was not intuitive.

**What do you dislike about Nuix Neo Discover?**

The customer service support was horrible and the process was not easily documented to exportable formats.

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

Ediscovery cost reduction is the primary concern.

  ### 26. Ringtail experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2015

**What do you like best about Nuix Neo Discover?**

This is intuitive user-friendly eD platform

**What do you dislike about Nuix Neo Discover?**

usability issues, sometimes the technology can be taken as requiring a well-trained user.

**Recommendations to others considering Nuix Neo Discover:**

Good with global investigations

**What problems is Nuix Neo Discover solving and how is that benefiting you?**

International multi-lingual investigations


## Nuix Neo Discover Discussions
  - [What is Ringtail used for?](https://www.g2.com/discussions/what-is-ringtail-used-for)

- [View Nuix Neo Discover pricing details and edition comparison](https://www.g2.com/products/nuix-neo-discover/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+22%3A12%3A45+-0500&secure%5Bsession_id%5D=41b74ad5-81f0-4adf-b6ec-c27b86691db3&secure%5Btoken%5D=78d1603b7b1adb8fe7573bf10ddf45e7f8ab581fce92ff8a51304e41a54af32a&format=llm_user)

## Nuix Neo Discover Features
**Document Collection**
- Legal Hold
- Document Collection
- Document Processing

**Document Review**
- Document Review
- Project Analytics
- Project Templates
- Automated Review
- User Reporting
- Permissioned Access
- Production

**Agentic AI - eDiscovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Nuix Neo Discover Alternatives
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