What do users say about Rillet?

From signature to first monthly close was less than 6 weeks. The implementation was actually enjoyable, with no months of data file reconciliations, CSV uploads, edits, and starting over. Rillet has also simplified the experience with an intuitive UI, where each element is clearly laid out rather than hidden behind multiple connected database tables. The out-of-the-box reporting is fantastic, and building custom reports is easy. The integrations are great too. As a non-technical person, I was able to build almost all of our connections without significant support. Review collected by and hosted on G2.com.

Rillet is a newer system and works differently from the legacy ERPs you may be used to, so there’s a slight learning curve. The UI, and how intuitive the product is, make that adjustment much easier. Review collected by and hosted on G2.com.

Rillet is a modern ERP with an intuitive interface that genuinely puts customers in the driver's seat. The AI capabilities are where it stands out, specially Aura, which handles the routine work like bank reconciliation, accruals, and flux analysis automatically. The close management tools are also a real differentiator: there's a built-in checklist, automated reconciliations, and prepaid expense tracking that used to require manual effort. The integrations with our existing tech stack were straightforward to set up, and the pace at which the platform keeps improving has been noticeable. Review collected by and hosted on G2.com.

Rillet is clearly built for the modern finance stack, and it does that very well. If you're in GovCon and need a DCAA-approved accounting system, that's a specific niche it isn't yet designed for, which is worth knowing if you're in that space. For everything else, it covers the bases. Review collected by and hosted on G2.com.

Most software vendors treat feature requests as low-priority backlog items, if they track them at all. With Rillet, about 95% of what we've flagged has made it to production, which has genuinely changed how we think about the product relationship. The automations, integrations, and AI capabilities have also let us scale the finance function without adding headcount, so the resources we're not spending on hiring are going back into the business. Review collected by and hosted on G2.com.

Rillet has reset what I consider normal for software, and now everything else in our stack feels slow by comparison. That's a great problem to have, even if it makes the rest of the tooling harder to be satisfied with. Review collected by and hosted on G2.com.

Having an AI-native system for our bookkeeping matters a lot to us, and Rillet actually delivers on it. We upload invoices and run reconciliations with a human in the loop, which has taken our month-end bookkeeping from several days down to a few hours. It also makes it easy to pull summaries and keep track of what's happening, which frees up my time for higher value, more strategic work. Review collected by and hosted on G2.com.

There are a few functions that aren't there yet, mostly around some of our more complex accounting workflows. Nothing close to a dealbreaker though, more a minor inconvenience in an otherwise strong product. Everything with the Rillet team has been positive so far. They take feedback seriously and ship quickly, so I'm confident the gaps will get filled. Review collected by and hosted on G2.com.

The native integrations with Stripe, Salesforce, and our bank accounts work seamlessly without needing any annoying middleware. Having granular data auto-reconcile directly within the platform makes tracking automated revenue recognition and real-time SaaS metrics incredibly straightforward. Review collected by and hosted on G2.com.

The live sync with third-party tools like Brex or Ramp occasionally experiences slight delays. Review collected by and hosted on G2.com.

Starting from implementation the experience was amazing! I've been part of ERP implementation projects that have taken 12+ months, whereas we were live in ~9 weeks. The implementation team was really knowledgeable and took the time to understand our processes and help us design / build the system that would scale with us.

We've been able to reduce our timeline to reconcile cash from 5 days to 1 day leveraging cash rules and AI-enabled cash matching automation. This as well as the native subledgers for previously manually tracked prepaids, fixed assets, and deferred revenue, have allowed us to reduce our month-end close timeline from 12-14 business days down to 5-6 business days.

Also, the customer support team at Rillet is fantastic! They do a great job of listening to customers, understanding pain points, and offering solutions at an incredible pace. I've worked with other software solutions where it's nearly impossible to get a hold of a support team member, so this was definitely a game-changer. The product velocity at Rillet is definitely really impressive! Review collected by and hosted on G2.com.

The UI/UX is overall really clean and easy to use. That said, there are a few improvements that could make simple drill-downs or filtering data a bit easier and more intuitive. Since it’s a newer platform, there are definitely areas that can still be refined, but whenever I’ve raised something with our support team, they’ve been great about taking feedback seriously and offering a solution. Also, the pace of product and feature releases has been pretty incredible. Review collected by and hosted on G2.com.

What I like best about Rillet is how it simplifies financial workflows and brings accounting and reporting into one streamlined platform. The automation and real-time visibility make it easier to manage financial data efficiently and make informed decisions. Review collected by and hosted on G2.com.

What I dislike about Rillet is that it can take some time to learn and set up, especially for users who are new to the platform. Some advanced features could also be more intuitive and easier to navigate. Review collected by and hosted on G2.com.

Rillet is obviously set up to be one of the ERP's of the future. It's out-of-the-box AI capabilities are impressive. Chat can be used to update the GL, make changes to customer records, and pull reports including SaaS reports that would have had to have been done manually in excel before. It has a slick interface and is improving design on a regular basis. It integrates with everything that we use (Salesforce, Rippling, Ramp, etc). It's also a reasonable price that allowed us to displace our previous billing tool while also improving our ERP. Review collected by and hosted on G2.com.

Some of its features seem hastily rolled out and like they weren't ready for showtime. For example, there's report for bridging from ARR to CARR that didn't have correct calculation logic (at least for us). Review collected by and hosted on G2.com.

At Sphere, we operate across multiple currencies, and finding an ERP that handles that natively (without a stack of manual workarounds) was a big part of why we landed on Rillet. Multi-entity and multi-currency handled natively, with no manual workarounds – that alone put Rillet ahead of everything else we looked at. The flux analysis module surfaces and explains what moved month over month in seconds, work that used to eat hours. But ultimately Aura is the standout: the AI capabilities were the best we saw in the market, and tasks that used to take days now get done in minutes. Review collected by and hosted on G2.com.

We're early in the process, so nothing that's been a real issue. Any questions we've had, the team has turned around quickly, which has set a good tone. Review collected by and hosted on G2.com.

The AI being native to the platform is what actually makes a difference day to day. We set up a weekly Aura workflow to handle our aging analyses and send past-due AR emails. That used to be a full morning of work and now it just runs. Identifying month-over-month GL changes used to take half a day just to figure out what moved. Now Aura surfaces it immediately and my time goes toward actually resolving things. We also use the MCP connection for contract amendments, which has sped that process up a lot. And the implementation was the smoothest I've been through — we were live in four weeks, which I wouldn't have said about any ERP I've rolled out before. Review collected by and hosted on G2.com.

Nothing that's stuck around as a real issue. The team is responsive when questions come up, so things get sorted quickly. Review collected by and hosted on G2.com.