datapine Reviews & Product Details

I needed a solution to cut down hours spent on reporting. Each week and month we have a management meeting on which we discuss our operational and strategic initiatives, depending on the team involved. We used spreadsheets and the time spent on generating reports, analyzing, and discussing, was simply time-consuming. Our productivity was affected, and we needed an effective solution to automate this process with visualizations that will communicate clearly and on-point each part of our business, without the need to outsource this task or burden my team even more. I wanted a self-service solution and, with datapine, got it.

I was pleasantly surprised in many ways since datapine managed to completely eliminate spreadsheets, and with a few clicks, I was certain that my reports will be on time each week, each month, to the specified person on the team. I only needed to open them before the meeting and discuss the results. Review collected by and hosted on G2.com.

It took me some time to get a grasp of all of their features. For example, I don't use (or know) SQL, but if I would ever need it, I know I can utilize their advanced features as well. Review collected by and hosted on G2.com.

Our challenge was to improve our reporting of the results of quantitative market research studies. The usual workflow was to analyze first the data with SPSS / RStudio and then put together a PowerPoint presentation with the results, that was shared internally. Especially if you need to look at the data from many different perspectives and different filters (age groups, different products, locations, etc) we needed to create one PowerPoint slide just to answer one specific question. Believe me, that was a lot of slides. With datapine’s interactive dashboards we were able to show the analysis results on one single dashboard with all the filter options we need. This makes the presentation of the analysis results way more effective and interactive. Moreover, especially for ongoing tracking studies where you get every month the same data (for example for the customer satisfaction, NPS, etc.), we save a lot of time, as the complete process is now automated. Review collected by and hosted on G2.com.

The only “bad” thing that is worth a mention is, that you need to know SQL for some advanced analytics features, as not all queries can be done by drag & drop. Review collected by and hosted on G2.com.

It does the job it says on the tin - certainly not the best option out there though especially at their price point. Review collected by and hosted on G2.com.

Our main gripes with Datapine are their contract models and their customer service. They are clearly driven by money over customer satisfaction and this is confirmed by their subscription model that essentially traps you. You sign up to a six month contract - however need to give 8 weeks notice if you no longer wish to continue. There are no communications about an upcoming renewal and there is no visibility in your account about any sort of dates around this. You also have to provide written notice to do this. All very sneaky tactics employed by Datapine to lock as many people in as possible.

When we reached out to Datapine to see if they could do anything to help us (this is 1 week prior to a contract renewal and not 8) they were very unhelpful, did not care at all and responded with very passive aggressive communication. Review collected by and hosted on G2.com.

Once upon a time, the product offered some capable features. Review collected by and hosted on G2.com.

Their product at one point was competitive but little has changed over the years except for their ever-increasing pricing. Tableau and Power BI is far more powerful, cheaper and easier to use. Be wary, they require 4 months notice just to cancel their contract. Give them anything less and they will renew you automatically for another two years. (unheard of) Review collected by and hosted on G2.com.

The BI tool, great for collecting data and visualization. I like that it's an easy software to use and reporting and UI are amazing. Review collected by and hosted on G2.com.

The software is quite slow and I have to reload the page a few times until it works. Review collected by and hosted on G2.com.

I like the usability of the product. The UI and UX is amazing, customer support is good and they are launching new features quite often. Review collected by and hosted on G2.com.

They continously improved their service. Review collected by and hosted on G2.com.