# Retail Directions Reviews **Vendor:** Retail Directions **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.5/5.0 **Total Reviews:** 11 ## About Retail Directions Retail Directions is a POS software that gives chain retailers a distinct competitive advantage a unified system that handles ecommerce, logistics, merchandise management, and point-of-sale. ## Retail Directions Reviews ### 1. Incompetent ERP Solution, for Global Retail Management **Rating:** 0.5/5.0 stars **Reviewed by:** Maegan L. | Security Officer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2023 **What do you like best about Retail Directions?** I have encountered many major issues with the software. There have been glitches requiring a restart. it has been fraught and independent. It is a poor approach to understanding consumer behavior and market dynamics. **What do you dislike about Retail Directions?** Its software as a service specifically designed for businesses with a selling point that unfortunately isnt marketed and branded prominently. One area where Retail Directions need to improve is by incorporating AI driven feeds or intelligent suggestions based on consumer behavior to increase selling opportunities. **What problems is Retail Directions solving and how is that benefiting you?** The high payment processing fees impact productivity and profit margins. It does provide guiding techniques it falls short in providing advanced features to engage customers and increase their shopping experience. ### 2. Creating a Less User Friendly Environment **Rating:** 1.0/5.0 stars **Reviewed by:** Reed J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Retail Directions?** Retail Directions is not tailor made for businesses. Its a poor that deserves recognition, for its cumbersome features. One area where it needs to be improved is by incorporating AI powered feeds and smart suggestions based on customer behavior. **What do you dislike about Retail Directions?** The high fees associated with payment processing negatively impact productivity and profit margins. It falls short in providing features for engaging with customers and lacks AI driven suggestions. **What problems is Retail Directions solving and how is that benefiting you?** There is room for improvement in simplifying processes and distributing products. Retail Directions has obstructed our business when it comes to managing inventory and handling cash payments. We have to worry about discrepancies in our stock. ### 3. A quick restart is needed to resolve the issues **Rating:** 2.5/5.0 stars **Reviewed by:** Mateus L. | Controller, Military, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Retail Directions?** Ive been using Retail Directions for 6 months. I must say, it has lost my expectations. Its not user friendly. Not having all the features to support my business operations. The drawback Ive encountered is system hang ups. **What do you dislike about Retail Directions?** I feel that Retail Directions needs to benefit from incorporating AI based feeds and smart suggestions based on consumer behavior. This would increase selling opportunities and drive profitability. **What problems is Retail Directions solving and how is that benefiting you?** The cost associated with payment processing in Retail Directions is something to consider as it impacts profitability. The software does provide retail management techniques there is room for improvement in terms of customer management simplifying processes and product distribution. ### 4. Best Retail Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** rohit b. | Director-Admissions, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Retail Directions?** Best ERP Platform, which has made me manage my Retail Business Globally very quickly and in very efficient manner. Logistics, Inventory and Merchandise are all controlled and used systematically for business. Customer support is very good. **What do you dislike about Retail Directions?** I have been using this software for last 6 Months, and I have not found any dislike for this software. Sometimes this software gets hanged, and I have to restart the software for smooth functioning. **What problems is Retail Directions solving and how is that benefiting you?** My business has grown multiple times since using this software and it has help my team to plan, engage all the logistics, loyalty points, merchandise, stock-in, stock-out everything is manage very easily ### 5. A holistic B2C platform **Rating:** 4.0/5.0 stars **Reviewed by:** Ankur R. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Retail Directions?** The key aspects arr, It's a consumer oriented selling platform with different modules and capabilities in it to manage end to end experience. A need of hour is digital/online platform and this platform provide skus linked to its respective lifecycle. **What do you dislike about Retail Directions?** This platform should offer Variety as well as cognitive or AI driven approach to understand the consumer behaviour and market forces. It's a typical software as a service for business entities a key point or USP is not marketed and branded as well to unleash the true potential **What problems is Retail Directions solving and how is that benefiting you?** This platform doesn't offer AI based feeds or smart suggestions based on consumers behaviour. Should offer the cross selling as well. ### 6. Best square point of sale is retail direction. **Rating:** 4.5/5.0 stars **Reviewed by:** Jevik L. | Engineering Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Retail Directions?** The best part of retail direction is they provide us a best productive salls experience and they have online platform. **What do you dislike about Retail Directions?** As per me the small businesses person will never use this product because this products is very costly if we wannt to use it for one month. It's always required hight speed internet. **What problems is Retail Directions solving and how is that benefiting you?** As per user they provide us an easy way to use and it's easy to check in and check out using POS they have Good solutions they have Good products the best part is payment processing. ### 7. A perfect companion for retailers **Rating:** 4.0/5.0 stars **Reviewed by:** Shebin S. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Retail Directions?** Retail directions is a software that helps the retailers or guides them to various method inorder to get engaged with their product by providing various coustmer engaging techniques **What do you dislike about Retail Directions?** At first we will face some difficulties while using this website but after wards we get used to that as it's user interface is somewhat difficult for a new user to get apt to that. **What problems is Retail Directions solving and how is that benefiting you?** Retail directions functions by providing a technology to the reatilers through various features and make them engaged to the coustmers and sell their products.It provides various retail guiding techniques that may be useful for the reatilers. ### 8. Square point saler **Rating:** 4.5/5.0 stars **Reviewed by:** Brij L. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2022 **What do you like best about Retail Directions?** As per our use the best thing about retail direction is they provide best sales experience in online platform. **What do you dislike about Retail Directions?** Retail direction is best platfom for use but they provide very cotlu budget about the product and it's required high speed network for use. **What problems is Retail Directions solving and how is that benefiting you?** The paymet processing in the retail direction is high and the productivity is very Good about retail direction. And its improve productivity also. ### 9. Jack of all trade in a retail business :) **Rating:** 4.5/5.0 stars **Reviewed by:** Sagar V. | Paid Search Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Retail Directions?** I personally liked the simplicity and flexibility of the software **What do you dislike about Retail Directions?** pricing could be more flexible and will be given according to the requirement **What problems is Retail Directions solving and how is that benefiting you?** As a retail business man, i understand the problems that come to run the business efficiently, managing customer, process, products distribution and more, this is where Retail Directions come ### 10. Rating on Retail Directions **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek J. | Associate Software Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Retail Directions?** Helps or provides a platform that help retailers to enhance their business globally **What do you dislike about Retail Directions?** User interface is quite complex. Can be focused on UI. **What problems is Retail Directions solving and how is that benefiting you?** Helping retailers to expand their business online globally. ### 11. Retail directions is very useful for Stock controlling and Cash payment control **Rating:** 4.5/5.0 stars **Reviewed by:** DASHARATH P. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Retail Directions?** It is user friendly environment interface of the software. **What do you dislike about Retail Directions?** This software can not be used without learning of software or required some skills **What problems is Retail Directions solving and how is that benefiting you?** Its totallly solved retails outlets all problems - [View Retail Directions pricing details and edition comparison](https://www.g2.com/products/retail-directions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+08%3A30%3A11+-0500&secure%5Bsession_id%5D=6983bbf9-1935-4cc1-a96a-709683c4ea50&secure%5Btoken%5D=2e07200add6d95fad866f5044f8d3bf4be44d6351c74aefd438404542e5481c4&format=llm_user) ## Retail Directions Features **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top Retail Directions Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews) - [Clover](https://www.g2.com/products/clover/reviews) - 3.9/5.0 (105 reviews)