The platform offers a clean and minimal interface with straightforward features, making the overall experience excellent. Review collected by and hosted on G2.com.
Respond should be more than just a chat app; it really needs pipelines. Right now we’re stopping our use and moving to another platform because it offers both chat and pipeline features, including linking sales objects and similar items. Until Respond provides something like that, we won’t be coming back. Review collected by and hosted on G2.com.
Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the clean, minimal interface and the straightforward experience, that’s something we intentionally design for.
We understand that different teams have different workflow needs, especially when it comes to sales pipelines and object linking. Respond.io focuses on conversation-led workflows and integrates with external CRMs for pipeline management, but we appreciate your perspective on having this natively within the platform.
If this is something you’d like to see in the future, you’re welcome to share or vote for it on our public roadmap: https://roadmap.respond.io/
Thank you again for using respond.io and for centralizing your lead conversations with us. We truly appreciate your time with the platform.
