--- title: REPAY Reviews meta_title: 'REPAY Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how REPAY works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 35 scale: '5' date_modified: '2026-11-11' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

REPAY Reviews & Product Details

Profile Status

This profile is currently managed by REPAY but has limited features.

Are you part of the REPAY team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

User Insights

Average based on 35 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

REPAY Reviews (35)

Reviews

REPAY Reviews (35)

4.7
35 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
RM
Ronni M.
Vice President of Operations
Mid-Market (51-1000 emp.)
"Professional and attentive to needs"
5/5
What do you like best about REPAY?

Customer support and user friendly portal Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Error messages and/or time outs because might be related to internet service Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Would Recommend"
4.5/5
What do you like best about REPAY?

Billing Tree is very responsive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I think it is little cluttered with info that doesn't all need to be there. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Originally submitted 10/30/2019
"Easy to navigate"
4.5/5
What do you like best about REPAY?

I like that it is easy for the patients to navigate and not overly complicated. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I dislike that all of a guarantors accounts are not linked under one medical record number. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Data Analyst"
4.5/5
What do you like best about REPAY?

The Billing Tree product seems to work well for our company. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

They once updated their USAPay database without informing us and mistakenly wiped out hundreds or thousands of tokens. This was a large problem, but Billing Tree worked with us to resolve it. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
Originally submitted 10/30/2019
"Great payment processor"
5/5
What do you like best about REPAY?

simple easy to use interface. Goods support staff Review collected by and hosted on G2.com.

What do you dislike about REPAY?

they dont tell you what is going to change in the virtual terminal before they make the changes Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

Perceived Cost

$$$$$
REPAY Comparisons
REPAY Features
Encryption
Credit Card Processing
Manual Payment Entry
Levels 1 & 2
Reporting & Analytics
Accepted Credit Cards and Debit Cards
Self Service Portal
Self Service Portal
Fraud Protection Tools