REPAY Reviews & Product Details

REPAY is your full-service payments provider for making and collecting payments. Through our secure all-in-one payments platform trusted by tens of thousands of clients, you can process customer and AR payments, automate outbound AP supplier payments and reduce risk without changing current processes. Our comprehensive payments platform enables clients to benefit from integrated omni-channel payment capabilities to increase cash flow, streamline workflows and reduce time spent by support staff and AP and AR teams. Securely accept customer payments from within your preferred management software 24/7/365, featuring online portal, text pay, mobile app and interactive voice response (IVR) capabilities. Without requiring assistance from you, customers can pay using credit or debit cards, ACH, eCash and digital wallets for a simplified payment experience. If you are collecting AR payments from business customers, take advantage of EMV chip functionality, multi-currency capabilities and Level 3 processing to help lower transaction costs. Additionally, we offer solutions to automate outbound payments to vendors and suppliers to reduce manual effort for AP teams, eliminate paper checks and streamline back-office processes. Featuring end-to-end visibility into the entire AP process, you know the moment a payment is made and when one is collected, all while managing vendor enrollment on your behalf. REPAY is seamlessly integrated with multiple leading business applications. If a prebuilt integration is not available, an API is available to develop a custom integration. Combining payment acceptance and AP automation solutions provides a single source for all reporting so you can spend less time managing and reconciling payments and more time growing your business. Reimagine payments and rediscover efficiency with REPAY. Anytime, Anywhere, Any Way Payments for Businesses and Customers: -Seamless omni-channel payment integrations -Card, ACH/EFT, eCash and Digital Wallets Payments -Tokenized and securely stored card data -PCI-DSS and Vertical-Specific Compliance -Instant Funds Disbursements -Phone/IVR, Mobile App, Text and Online Portal Payments -Rebate-Earning Virtual Cards for AP Payments -EMV chip functionality -Multi-currency capable -Level 3 Processing for B2B transactions-24/7 live US-based support

Seller

Repay

Discussions

REPAY Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Megan Carswell

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

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Top-Rated Alternatives

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User Insights

Average based on 35 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

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Verified User in Banking

Small-Business (50 or fewer emp.)

9/22/2020

"Easy to implement and utilize"

5/5

What do you like best about REPAY?

Ease of use, helpful staff, easy for customers to use, affordability Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I dislike nothing about this product. It is incredibly user friendly and we love this product. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Ned D.

Small-Business (50 or fewer emp.)

5/28/2020

"Great processing company to work with!"

5/5

What do you like best about REPAY?

Very competitive pricing and customer support Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Sometimes tech questions take awhile to get addressed. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Financial Services

Small-Business (50 or fewer emp.)

9/11/2020

"Great Service"

5/5

What do you like best about REPAY?

Billing Trees has the most reasonable rates Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Can not think of anything that I dislike. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

Updated 5/21/2020

Originally submitted 3/26/2020

"Great Customer Service!"

5/5

What do you like best about REPAY?

As an owner of an EXTREMELY small business, I wear a LOT of hats. APS not only saves me money on processing, they make it easy. And, easy is good. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

There is no area of improvement that comes to mind. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

APS provides great customer service and can save you money! Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

For me, the biggest benefit is the cost savings. I switched from another vendor and have realized a substantial savings. And, from a cash flow perspective, this is key. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Jessica N.

Administrator

Small-Business (50 or fewer emp.)

4/30/2020

"fantastic experience"

5/5

What do you like best about REPAY?

Fast and friendly service with easy to use interface Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Nothing. Everything from the install to the daily use has been great. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

5/22/2020

"Online payment growth"

4.5/5

What do you like best about REPAY?

In the 3 months since we implemented APS payments we have seen double digit growth each month. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Reporting................................. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Sophia L.

Accounts Receivable Associate

Small-Business (50 or fewer emp.)

10/30/2019

"BillingTree Review"

5/5

What do you like best about REPAY?

BillingTree have amazing customer service and when you contact them about an issue they're on it right away. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

As of lately, When I send an email to support@mybillingtree.com, I do not get a response in a timely manner - unless I call. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Real Estate

Small-Business (50 or fewer emp.)

3/28/2020

"Helpful, quick and professional"

5/5

What do you like best about REPAY?

The speed in which our new services were up and running Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I have no complaints at this time. No issues. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/6/2019

"great option"

5/5

What do you like best about REPAY?

We are a credit union and some of our members have cards with other institutions and prefer to make payments using those cards. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

So far there isn't anything we dislike about Billing Tree. The site is secure and does not store information. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Billing Tree is a great option offering services to their customers that are easy to use. Billing Tree has great customer service and responds quickly whenever we have had questions. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Easy solution for members who don't want to write a check or come to the credit union, they just give us a call and we can take and process the payment over the telephone. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/4/2019

"Billing tree review"

4.5/5

What do you like best about REPAY?

they get the answers that we need in a timely fashion without needing a lot of effort. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Some times it does take going through a few people to getting the right person to take care of the issue. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

Perceived Cost

$$$$$

View More Pricing Information

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REPAY Features

Payment Processing

Encryption

Credit Card Processing

Administration

Manual Payment Entry

Levels 1 & 2

Reporting & Analytics

Payment Options

Accepted Credit Cards and Debit Cards

Self Service Portal

Security

Fraud Protection Tools

View More Features

Categories on G2

AP Automation Payment Processing Payment Gateways

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REPAY Reviews & Product Details

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Time to Implement

Return on Investment

Top-Rated Alternatives

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REPAY Reviews (35)

REPAY Reviews (35)

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