--- title: Remote Desktop Services Reviews meta\_title: 'Remote Desktop Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 141 reviews by the users' company size, role or industry to find out how Remote Desktop Services works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 141 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Remote Desktop Services Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration. [(1 mentions)](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=2102528&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible. [(1 mentions)](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=1560238&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Remote Desktop Services ##### 1. Easy Setup Users praise the **easy setup** of Remote Desktop Services, highlighting its user-friendly interface for seamless configuration. [ See 1 mentions ](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=2102528&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "UP Cloud better platform for your IT needs" What do you like about Remote Desktop Services? Good provider to setup RDS with user friendly interface ##### 2. User-Friendly Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup straightforward and accessible. [ See 1 mentions ](https://www.g2.com/products/remote-desktop-services/reviews?filters%5Bsentiment_snippet%5D=1560238&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "UP Cloud better platform for your IT needs" What do you like about Remote Desktop Services? Good provider to setup RDS with user friendly interface ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,103) ](https://www.g2.com/products/anydesk/reviews) [ ![MobaXTerm](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3c47b0293b63e905b726b84b02ab0683/mobaxterm.PNG "MobaXTerm") MobaXTerm 4.6/5(110) ](https://www.g2.com/products/mobaxterm/reviews) [ View All Alternatives ](https://www.g2.com/products/remote-desktop-services/competitors/alternatives) ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 2/2/2024 "Very useful for organizational consistency" 4.5/5 What do you like best about Remote Desktop Services? It's a secure means of maintaining consistency for each user in an organization. Very helpful tool, facilitates collaboration with other individuals throughout the organization as well . Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? It's difficult to install and not standalone Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Common pool of applications needed by staff of the organization. It would be extremely painful to individually install apps onto each desktop Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Subhadip N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhadip N.") SN Subhadip N. Software Engineer Enterprise (\> 1000 emp.) 1/15/2024 "Useful" 4/5 What do you like best about Remote Desktop Services? I love the Interface of the application. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? I think need to improve the connectivity Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? To connect the other desktop remotely Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/23/2024 "My experience with the G2 product was great." 4.5/5 What do you like best about Remote Desktop Services? Remote Desktop Services is a great platform to use machines over the internet. The work and files are easily accessible from anywhere in the world. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? Till now I haven't found any major issue. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? There we lagging and networking issues with other vendors but Remote Desktop Services has been great. Review collected by and hosted on G2.com. Show More 1/24/2024 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/22/2024 "Amazing RDS" 4.5/5 What do you like best about Remote Desktop Services? Well, I would say that it's a great feature to access any server or workstation remotely either it is physical or virtual. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? It's implementation needs to be improved. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? It can make every server accessible through remote which is making it very popular and useful. Review collected by and hosted on G2.com. Show More 1/23/2024 Validated ReviewerIncentivizedSource: G2 invite ![Aneesh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aneesh N.") AN Aneesh N. Talent Acquisition Specialist Mid-Market (51-1000 emp.) 10/4/2023 "Best in the market" 5/5 What do you like best about Remote Desktop Services? Actually remote desktop serviece has many best thing likeincreased productivity and efficiency, quick solution with the problem. It is very easy to use. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? As it is a remote service the main and the important draw back is the network connectivity which is considered as the technical draw back Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? can save the travel cost as well give time to ourself and family Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 10/15/2023 "Indispensable Remote Management Tool" 4.5/5 What do you like best about Remote Desktop Services? The user experience and ease of use are key factors to the software. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? Could be unstable sometimes during a an ongoing session. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Tele-troubleshooting. Through remote desktop services, I am able to connect to clients' systems for management and troubleshooting purposes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sabu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabu S.") SS Sabu S. Technical Support Engineer Small-Business (50 or fewer emp.) 7/21/2022 "Simply connect and access client server or pc's without compromising on security" 4.5/5 What do you like best about Remote Desktop Services? The idea itself is just amazing, we can connect and access an another pc or server through our system from any location. So its an amazing tool for professionals. Also it Doesn't compramize on security and we feel like we have opened a folder or application from our system itself as the connection is buttor smooth when compare this to the other applications like teamviewer, anydesk etc. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? The connection is super fast, however the screen we have accessed will display in our system with a lesser resolution than the original resolution. Otherwise no problems found seriously. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? We know, the companies giving IT services to clients or peoples are mostly getting helps from other IT companies in terms of technical support or customer support. In such scenarios if we are that company providing support, we cannot get permission to direct access on accessing clients servers or pc, the location also matters. So with remote connection we can simply connect to a parental company pc or server and thus by connect with clients/customers and do our works. Even the parental company don't need to woryy as the connection can be securely configured through passwords and can limit the accesses. Review collected by and hosted on G2.com. Show More 11/27/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/24/2023 "Great way to access remote PC's" 5/5 What do you like best about Remote Desktop Services? 1. The application makes it easy to access the screen of another PC remotely by typing in the IP address of a PC in the network. 2. All the features/customization is easy to understand. The dialog box of the application also opens very quickly. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? I have not found anything to dislike in the application except that it can have support for remote access of out of network PC's also without the user having to perform quite a few additional tasks. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Accessing remote PC's to perform troubleshooting, accessing data etc. Review collected by and hosted on G2.com. Show More 1/27/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.") RD Rohit D. Senior Software Engineer Computer Software Small-Business (50 or fewer emp.) 2/11/2023 "Seamless remote desktop service on restricted to certain platform" 3/5 What do you like best about Remote Desktop Services? Remote desktop service is working very seamlessly, it's a reliable first-party solution. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? Limited to Windows pro and enterprise tier, no cross-platform compatibility which makes this almost useless in many cases Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? None, We have a much better solution available in market. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite GP Giridhar P. Sr. Data Engineer Enterprise (\> 1000 emp.) 2/6/2022 "Remote Desktop Services is most beneficial for authorized software use for authorized personnel." 4.5/5 What do you like best about Remote Desktop Services? Remote Desktop services could be enabled when you have limited licenses for a product of use. The main product could be installed on the main server/workstation. The product could be accessed by having this workstation accessed via remote desktop on multiple clients. About 30 employees from our organization access remote desktop at the same time to access products like snowflake, MS Azure servers etc. Review collected by and hosted on G2.com. What do you dislike about Remote Desktop Services? The connectivity to Remote desktop servers would need an intermediate gateway like Citrix or similar clients to access the feature. The connection to remote desktop services could break several times in a day as the connectivity is always a bit volatile. The remote desktop server if shutdown accidentally could impact the work for an entire orgnization. Review collected by and hosted on G2.com. What problems is Remote Desktop Services solving and how is that benefiting you? Remote Desktop services has enabled our organization to get multiple users to access the same software installed on the main desktop simultaneously. The connection allows for work to proceed in parallel and does the trick to establish client server interface. The connections when established successfully ensures that all the users access the work simultaneously and the most recent update is stored in the server. The maintenance of any tool is easy to install and maintain if it needs to be installed just once on a single node and is accessed on multiple nodes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Work at Microsoft? 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