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Remedio Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the intuitive design of Remedio, making it easy to use and enhancing their workflow efficiently. (2 mentions)
Users commend the outstanding customer support of Remedio, enhancing value through proactive assistance and tailored solutions. (1 mentions)
Users commend the easy setup of Remedio, which simplifies adoption and enhances overall operational efficiency. (1 mentions)
Users value the security configuration insights of Remedio, enabling easy monitoring and configuration management. (1 mentions)
Users find Remedio's intuitive design enhances workflow, significantly reducing the learning curve for teams. (1 mentions)
Users find the documentation lacks accessibility, making it difficult to find necessary information when needed. (1 mentions)
Users face challenges with automatic patching, as manual installation is required for updates in Remedio. (1 mentions)
Users experience poor customer support, finding the cloud transition clunky and lacking necessary assistance during setup. (1 mentions)
Users find the setup complexity of Remedio challenging, especially during cloud transition and client onboarding. (1 mentions)

Top Pros or Advantages of Remedio

Top Cons or Disadvantages of Remedio

DS
Dell S.
Mid-Market (51-1000 emp.)
"Solid Security Partner with Room for Improvement"
4/5
What do you like best about Remedio?

I find Remedio invaluable for its ability to identify misconfigurations and enhance security across our entire estate, which is a critical aspect of our operations. The platform's design is intuitive and easy to understand, which greatly facilitates our workflow and reduces the learning curve for our team. Additionally, the technical support is outstanding, providing us with regular weekly or bi-weekly meetings where we can ask questions, resolve issues, and gain insights into possible upgrades and add-ons. This proactive approach in customer support helps us maximize the platform's benefits and tailor its capabilities to fit our needs. The ease of the initial setup, thanks to the robust support from the tech team, made the adoption of Remedio smooth and efficient. Overall, these elements significantly contribute to the value Remedio provides in our day-to-day security management tasks. Review collected by and hosted on G2.com.

What do you dislike about Remedio?

I found the transition to the cloud a bit clunky. It could have been more streamlined with hands-on support from start to finish, especially during the server setup and client onboarding process. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Seamless Transition to SAAS with Effortless Server Migration"
4/5
What do you like best about Remedio?

We have now moved to the SAAS offering from an on Prem environment and the move was pretty seamless and we have now moved all our servers across using the sensors via SCCM. We visit this on a weekly basis and look at the mis configs on our servers. Review collected by and hosted on G2.com.

What do you dislike about Remedio?

To be honest, it's not exactly a dislike, but Remedio does highlight an area where we need to be more attentive. It may even require assigning a dedicated resource to properly oversee the work involved. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Enterprise (> 1000 emp.)
"Excellent for Security Insights and Easy Configuration Management"
4.5/5
What do you like best about Remedio?

Identifying the security configuration of your estate, being able to view if something is used and having the ability to reverse a config change Review collected by and hosted on G2.com.

What do you dislike about Remedio?

Making sure the agent is deployed across the whole estate Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Outstanding Support and Proactive Team"
5/5
What do you like best about Remedio?

I appreciate the team's proactive engagement and their willingness to help. Their supportive attitude has made a positive impression on me. Review collected by and hosted on G2.com.

What do you dislike about Remedio?

It might be helpful if the documentation were more easily accessible. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Effortless Issue Resolution and Configuration Insights"
4/5
What do you like best about Remedio?

We can see our missconfigurations and can solve the issues directly with the tool. Review collected by and hosted on G2.com.

What do you dislike about Remedio?

We can not install patches automatically. Review collected by and hosted on G2.com.