I like Remarkety's tight native Shopify integration, which effortlessly syncs cart events, purchase history, and customer profiles without complicated setup. It removes a lot of repetitive manual work, allowing me to quickly set up abandoned-cart and win-back campaigns for our nationwide shoppers. I also appreciate that Remarkety is more aligned with our e-commerce needs than our previous tool, providing better support for our store’s marketing automation. Review collected by and hosted on G2.com.

Remarkety’s email-template builder feels limited for our Austin retail brand, and its native compliance safeguards are thin. It won’t automatically block SMS sends for non-opt-in contacts, so I have to manually scrub lists. The Zapier triggers also behave inconsistently when syncing Shopify customer data. I spend extra prep time before every campaign to stay compliant with TCPA and CAN-SPAM for our nationwide retail shoppers. Review collected by and hosted on G2.com.

I really like how Remarkety balances simplicity and effectiveness for our Hong Kong B2B environment. The automation workflows are my favorite part, as they let us set up post-purchase follow-ups, renewal reminders, and segmented nurture campaigns without manual follow-ups, saving us time and keeping our B2B clients engaged. I also appreciate the ease of segmenting our customer lists by industry, order value, or activity level, which enhances our communication in the fast-paced B2B market in Hong Kong. The clean, intuitive dashboard is a big plus; it allowed our team to pick it up quickly with hardly any learning curve, enabling us to track campaign performance clearly and adjust strategies without technical help. Review collected by and hosted on G2.com.

The automation workflow builder is a bit rigid. For B2B use cases like client onboarding, contract renewals, and multi-touch nurturing, we need more flexible logic—like conditional delays, multiple branch paths, and better integration with our CRM data. Right now, we often have to manually adjust campaigns halfway. The workflow logic is quite linear and basic, lacking easy conditional branches and multi-condition triggers based on customer data. We end up creating many separate, simplified workflows and manually moving contacts, adding administrative work. The lack of advanced wait rules and timing control limits our ability to send messages at specific times, like during business hours, which is crucial for our B2B operations. Review collected by and hosted on G2.com.

I like the integration features of various platforms offered by Remarkety, as it helps me develop effective marketing strategies that are valuable for business growth. Moreover, Remarkety is quite easy to get started with. Review collected by and hosted on G2.com.

Add multilingual functionality Review collected by and hosted on G2.com.

It is a one-stop marketing solution. You find all your need needs at one place. Review collected by and hosted on G2.com.

The cost is a bit high. It is a bit costly for small to medium enterprises. Review collected by and hosted on G2.com.

I like being able to create and schedule campaigns weeks and months in advance. I like the automated drip campaigns we can set up as well. Review collected by and hosted on G2.com.

It can be a little difficult getting set up depending on your skill level or access to a developer. Review collected by and hosted on G2.com.

No matter what time of day or day of the week, there is always someone that responds within 24 hours, even for general questions such as information on my dashboard. I really enjoy the team that they have, and know they are all working for my company's best interests. Review collected by and hosted on G2.com.

Dashboard could be a little more in-depth, but I can still get the information I need. Review collected by and hosted on G2.com.

I love that this particular platform allows me to increase revenue, our engagement and ROi through email and social media marketing. This is a one stop shop for all things related to marketing and it make my job so much easier to have access to this type of automation. Review collected by and hosted on G2.com.

Sometimes marketing can be complex and I feel that in reviewing KPI's, the data could be a lite clearer for someone who is newer to the marketing work. I love all things marketing but the numbers side of it can be intimidating to me sometimes and it would be nice if there were an area that explained the breakdown of the KPI's instead of just showing the metrics. Review collected by and hosted on G2.com.

We used this tool to get started with email marketing, and it was very user-friendly from the beginning. A great tool to manage email newsletters and automations for eCommerce. Review collected by and hosted on G2.com.

Remarkety was slightly lacking in the analytics department. There are some key analytics that are provided, but there isn't much detail when you get into automation sequences. Review collected by and hosted on G2.com.

It's fairly easy to use.

The newsletters can look quite good.

Great support. It's quick and helpful. Review collected by and hosted on G2.com.

-Can't create tags before uploading a file and it makes it harder to plan campaigns ahead.

-We get a lot of lawsuits and we can't say how people showed up on our email list. We can't prove anything.

-It gets confusing once we try to create automation. Harder to create flows compared to Klaviyo which is easier and more visual. You can see the flows easily.

-The reporting isn't the best. We can't see performance per day but only per period.

-No place to easily find advanced marketing tactics and how to scale the business. Review collected by and hosted on G2.com.

Remarkety is an email marketing automation platform that is an excellent fit for small businesses, has excellent analytics capabilities to evaluate prospective customers and segment them based on their buying behavior, is very easy to create marketing campaigns, has exceptional customer support, and is priced well Review collected by and hosted on G2.com.

The system they use to assign coupons to potential customers is not very good; it does not have enough capacity to manage large marketing campaigns, it does not have enough integrations, especially with social networks, the system to collect reviews and suggestions could be better Review collected by and hosted on G2.com.