Registria Reviews & Product Details

Registria is a type of ownership experience management (OXM) software solution that helps consumer goods brands manage and optimize post-purchase customer experiences across the product ownership lifecycle. Registria uses data and industry expertise to provide consumer goods brands with solutions that improve their post-purchase experiences. Registria offers targeted solution packages that span the entire lifecycle of product ownership, delivering relevant, personalized content at moments when customers need it most. Our solutions are grouped to drive specific outcomes across customer engagement, revenue generation, customer support, brand loyalty and customer lifetime value. Registria designs post-purchase solutions to scale, helping consumer goods brands achieve their goals while improving customer experiences. Concierge℠, Registria’s flagship solution, pairs software and servicing to create a unique post-purchase engagement experience. Powered by Registria’s Ownership Experience Management (OXM) Platform, Concierge℠ delivers an on-demand engagement channel for product owners harnessing every customer-need to get the most out of their products. Registria’s solutions help brands increase customer lifetime value, post-purchase revenue, review credibility and customer insights with methods that target owner identification, revenue generation, personalized support, extended product protection and customer insights. Concierge℠ also acts as a hub for businesses, centralizing a variety of external systems including ratings & reviews, warranties and support. From the product owner to the trusted brands brought into people’s homes, Registria strives to create an ownership experience that nurtures returning customers, welcomes new customers and strengthens brands through innovative technology and CX best practices. Key features and benefits include: Identify and engage product owners, driving up to 3x higher engagement Boost product registration completion to 80% Reduce call volume by over 20% with personalized self-service support Generate up to 100x more verified ratings and reviews, boosting brand reputation and advocacy Collect high quality first-party data to increase retention, loyalty and customer lifetime value Trusted by over 150 leading brands across 65 locales worldwide, Registria empowers enterprises to build relationships with product owners at scale. Registria enables global scalability with seamless integration into other major applications to help brands deliver consistent ownership experiences.