--- title: Redmine Reviews meta_title: 'Redmine Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 257 reviews by the users' company size, role or industry to find out how Redmine works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 257 scale: '5' date_modified: '2026-07-17' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Redmine Reviews **Vendor:** Planio **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 257 ## About Redmine Redmine is a, open-source project management and issue-tracking web application developed using the Ruby on Rails framework. It supports multiple projects and subprojects, offering a comprehensive suite of tools to facilitate efficient project planning, tracking, and collaboration. Redmine's cross-platform and cross-database compatibility ensures seamless integration into diverse IT environments. Key Features and Functionality: - Multiple Project Support: Manage numerous projects and subprojects within a single Redmine instance, each configurable as public or private. - Flexible Role-Based Access Control: Define custom roles with specific permissions to tailor access and responsibilities across projects. - Issue Tracking System: Customize issue statuses, types, and workflows to align with organizational processes. - Gantt Charts and Calendars: Visualize project timelines and deadlines to enhance planning and monitoring. - Time Tracking: Record time spent on tasks and projects, facilitating accurate reporting and resource management. - Custom Fields: Create personalized fields for issues, time entries, projects, and users to capture relevant data. - Integrated Wiki and Forums: Each project can host its own wiki and forums, promoting knowledge sharing and team communication. - Repository Integration: Connect with various version control systems like Subversion, Git, and Mercurial for seamless code management. - Email Notifications and Feeds: Stay updated with project activities through customizable email alerts and RSS feeds. - Multilingual Support: Available in 49 languages, catering to a global user base. Primary Value and User Solutions: Redmine addresses the complexities of project management by providing a centralized platform that integrates task tracking, time management, and collaborative tools. Its open-source nature allows for extensive customization, enabling organizations to adapt the system to their specific workflows. By offering features like role-based access control, integrated wikis, and repository browsing, Redmine enhances team collaboration, ensures transparency, and streamlines project execution. Its flexibility and comprehensive feature set make it an ideal solution for teams seeking an adaptable and cost-effective project management tool. ## Redmine Pros & Cons **What users like:** - Users appreciate the **ease of use** of Redmine, enabling efficient task management and seamless collaboration across teams. (2 reviews) - Users find **easy tracking** in Redmine helpful for organizing tasks and ensuring project alignment. (2 reviews) - Users value Redmine's **user-friendly interface** , enabling efficient task management and seamless collaboration across teams. (2 reviews) - Users find Redmine **easy to learn** , appreciating its simplicity and minimal training requirements. (1 reviews) - Users value the **easy collaboration** features of Redmine, enabling efficient tracking of tasks and bugs. (1 reviews) - Users find the **easy ticket creation** in Redmine valuable for keeping their work organized and on track. (1 reviews) - Efficiency Speed (1 reviews) - Flexibility (1 reviews) - Users find Redmine **intuitive** and user-friendly, effectively managing multiple issues and tracking bugs with ease. (1 reviews) - Users appreciate the **user-friendly project management** of Redmine, effectively tracking bugs and tasks with ease. (1 reviews) **What users dislike:** - Users find the **installation and configuration process challenging** , despite the good user interface for beginners. (1 reviews) - Users experience **lagging email updates** in Redmine, leading to inefficiencies in their workflow and communication. (1 reviews) - Users find the **lack of intuitiveness** in Redmine a challenge, especially during installation and configuration. (1 reviews) - Users suggest that Redmine lacks **missing features** , indicating a need for enhancements and a mobile app exploration. (1 reviews) - Users find **navigation difficult** in Redmine due to an outdated UI that complicates task and issue tracking. (1 reviews) - Notification Issues (1 reviews) - Users find **organization difficulties** with Redmine, highlighting challenges in installation and interface improvements needed. (1 reviews) - Users express frustration with the **slow loading** of Redmine, particularly regarding the user interface and email updates. (1 reviews) - User Experience (1 reviews) ## Redmine Reviews ### 1. Easy to Use Project Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Redmine?** Project organization is made very simple. A useful time tracking and ticketing system. **What do you dislike about Redmine?** Facilitates management of small and medium sized projects. It lacks chat feature. **Recommendations to others considering Redmine:** Single application to manage projects. Integration with wiki creates knowledge base and support for information. **What problems is Redmine solving and how is that benefiting you?** The best tool for task management, time tracking and projects. ### 2. Redmine provides a complete solution for managing software development and support **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin S. | Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about Redmine?** Integrated solution for bugs, enhancements, support cases, all integrated with version control. **What do you dislike about Redmine?** Interface is a little dated but it is functional. **What problems is Redmine solving and how is that benefiting you?** Bug/defect tracking and assignment, feature requests, support cases, version control, release management, quality assurance and testing. ### 3. Great idea stays organized **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha R. | Device Assembly Tech, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2019 **What do you like best about Redmine?** I like how you are able to set umbrella tasks and that all of the tasks and bugs are numbered **What do you dislike about Redmine?** I wish the user interface was a little more inviting **What problems is Redmine solving and how is that benefiting you?** It helps keep track of project progress and helps me personally keep track of the things I need to do in the day ### 4. Good tool for documentation and issue tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2019 **What do you like best about Redmine?** Helpful tool for tracking issues, watching issues, and assigning tasks. Good for file uploads. **What do you dislike about Redmine?** I do not like how many clicks it takes to update an issue. Sometimes I have to upload and then click a couple more times to get to the update. Also there is no mobile app as far as I know. **Recommendations to others considering Redmine:** Be careful about over assigning issues and then having the issues pile up. Can be harder to prioritize. **What problems is Redmine solving and how is that benefiting you?** We use redmine for issue tracking. ### 5. Redmine - Best web application for project management **Rating:** 4.5/5.0 stars **Reviewed by:** Resmy G. | IT Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Redmine?** First of all its open source and its easy to manage as well as configure enormous plug ins on need basis. I would also say that it gives an upper hand to developers in easily tracking tickets and manage them in a controlled way. Community support is also an added benefit based on experience. **What do you dislike about Redmine?** As every tool has its own Pros and cons, few to list is that the interface seems easier but need a training for usage and also gets expensive as we move to premium versions of the tool. **Recommendations to others considering Redmine:** I would definitely recommend this product if you are having a project which is required to be properly managed. The initial training would help the developers too to use them without hustle and the community support for any kind of clarifications definitely is a added benefit. **What problems is Redmine solving and how is that benefiting you?** This is the backbone of our application as we are developing ecommerce application. As the usage is real time and large number of users consume it. So immediate resolution to tickets and manage them is critical which is done through this tool and seems to save lot of time for us. ### 6. Issue tracking for free **Rating:** 4.0/5.0 stars **Reviewed by:** Junxiao S. | Guest Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Redmine?** Redmine is a free webapp for issue tracking. It has many features but you have to define how your organization is going to use it. **What do you dislike about Redmine?** Redmine’s privilege model is too coarse grained: if you are a “developer” of a project, you can’t reject or abandon an issue. “Precedes” and “Follows” issue relations always cause a mess in dates. We end up not using these relations, and not using dates in general. **Recommendations to others considering Redmine:** You need to define how your organization is going to use Redmine. For example, what issue qualifies as a “Task” vs a “Feature”? Does an issue go into “In Progress” state during design stage, or only after coding starts? What status to use during code review (we created a dedicated “Code Review” status)? **What problems is Redmine solving and how is that benefiting you?** We use Redmine to assign software development tasks. ### 7. Redmine Project Tracker: making a mountain out of a mole hill **Rating:** 2.0/5.0 stars **Reviewed by:** Mel A. | Project Coordinator, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Redmine?** So many fidgety bits. Dozens and dozens of options and functions and settings and permissions...I have yet to find something that it can NOT do...with enough research or with the open source build ons. **What do you dislike about Redmine?** So many fidgety bits. With so many options, the UI is overly complex and can be confusing for the back end administrators. **Recommendations to others considering Redmine:** Don’t go overboard with customizations. Keep the data on your own private dedicated server. These two elements (too many customizations, sharing servers) make it difficult to upgrade to newer versions. And there are so many little bugs and UI issues that need fixing over time that newer versions are a must. **What problems is Redmine solving and how is that benefiting you?** Time tracking, project scheduling, resource analytics, and all standard ticket tracking. ### 8. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas Tadeu P. | Information Technology Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about Redmine?** RedMine is a very good tool to follow-up projects and also to hold a project documentation. **What do you dislike about Redmine?** Sometimes I find difficult to find some tasks, but that is not really a big problem. **What problems is Redmine solving and how is that benefiting you?** Project management and project documentation. ### 9. Excellent, low-cost project and ticket management **Rating:** 4.0/5.0 stars **Reviewed by:** Ian C. | Head of Library Technology Initiatives and Development, Libraries, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2017 **What do you like best about Redmine?** Redmine offers many features for the cost and is extremely stable. It's designed well for management of small to medium size projects. With the right technical expertise, it can accomplish a lot for you. We've used it for more than five years. We used it in the role of service desk support as well. It integrated seemlessly with our organizational LDAP authentication system. Setting up the creation of tickets, and commenting, via email was pretty straightforward. Two other departments in addition to our technical group, have been using it as well. Those were both customer service groups and they were able to adapt to it with only a few hours of training. Customizing ticket statuses and workflow is simple and easy-to-use. As our group and scope of work have grown, we are now transitioning to JIRA. **What do you dislike about Redmine?** No so much of a dislike but it base design isn't as flexible as commercial tools. The UI/UA design is easy-to-use and simple but not easily manipulated out-of-the-box. Setup of Ruby and Rails requires expertise in that environment. It's not as flexible for use as a Support Desk application. The administrative interface is not as refined and does not offer as much functionality as some other tools. **Recommendations to others considering Redmine:** Redmine requires knowledge of Linux and Ruby on Rails amongst your DevOps team. I would carefully consider your project management and service desk requirements. It works best in the former role. **What problems is Redmine solving and how is that benefiting you?** We needed track tickets for both our application dev projects and support desk. Redmine has worked well over the last five years. ### 10. Good tool to distribute team task **Rating:** 3.5/5.0 stars **Reviewed by:** Iago A. | Ingeniero software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2018 **What do you like best about Redmine?** It's easy to create tasks and assign it to workmates and set the time you've spend on the task. **What do you dislike about Redmine?** The look it's a bit old and simple. It could use a bootstrap look style. **Recommendations to others considering Redmine:** If you want a product easy to use and simple to assign tasks and see the time they have taken to be done, this is the ideal tool. You can monitor a lot of project on the main page. **What problems is Redmine solving and how is that benefiting you?** Easy organization of task and monitorization of the time spent on each task. ### 11. Great Issue Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony M. | Senior Software Engineer, Chemicals, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Redmine?** Redmine (Bitnami stack of Redmine) is extremely easy to install (although upgrades are not at all as easy), has loads of free plugins to provide tons of free features and capabilities, fairly easy to customize, and has served us rather well these past 2 years tracking bugs, features requests, retaining easily searchable knowledge base information (so much better than our SharePoint server). **What do you dislike about Redmine?** As of my last search, there is no way to upgrade nearly as easily as it is to perform the original Bitnami Redmine install. As this is not my main function (and we have no one dedicated to this), finding time to develop and validate a process to upgrade as well as then performing the upgrade is hard to justify when standard product development is a priority. **What problems is Redmine solving and how is that benefiting you?** Bug, feature, and task tracking against projects and targeted release points ### 12. Professional task management **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos G. | Consultor - Project Manager - Software architect, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2018 **What do you like best about Redmine?** High customization, including the use of plugins like roadmap, allows for the creation of a tailored solution that enables managing tasks associated with projects and thus controlling their status and the expected-real cost. **What do you dislike about Redmine?** Sometimes there are problems with Ruby when performing updates. **What problems is Redmine solving and how is that benefiting you?** Task management, especially having data on the expected and actual cost. This allows for accurate estimation of project costs. Additionally, it allows you to know the status of the tasks associated with the project. ### 13. Very simple, gets the job done **Rating:** 3.0/5.0 stars **Reviewed by:** Reymy G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2018 **What do you like best about Redmine?** Very simple straight forward. I like the option of having different buckets for different types of support. **What do you dislike about Redmine?** I wish tickets will record email conversations, instead, a new ticket is created every time an someone responds to a ticket through email. Needed constant support which is why we moved away from it. **Recommendations to others considering Redmine:** Give it a try, it may be perfect for what you just need **What problems is Redmine solving and how is that benefiting you?** I'm an IT support specialist. It is very convenient to keep track of all my tickets and other people in my team. ### 14. Redmine **Rating:** 2.5/5.0 stars **Reviewed by:** Guillem C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Redmine?** It's a great tool for organize work by projects and levels of urgency. Good integration with control version software. Can reference opened tickets to commits and can see diff of archives what you change Have a lot of plugins for work methodologies **What do you dislike about Redmine?** Can't extract Graphic or KPI's for track your work for a days. **What problems is Redmine solving and how is that benefiting you?** provide a good board to follow your WIP and take control of releases ### 15. Redmine - Best Opensource bug tracking tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2017 **What do you like best about Redmine?** - Enough functionalities for task/bug tracking - Support multiple projects with users and roles - Easy to setup and run **What do you dislike about Redmine?** - Poor option for tickets (bug/task) status, type and workflow - Don't have good reports - No Kanban board support **Recommendations to others considering Redmine:** - Opensource tool to manage project. Suitable for start-ups with < 5 team members and small projects with low budget that just need a tool to manage tasks/bugs and simple workflow which is better than using Excel spreadsheet - Do not use this if you are following Agile/Scrum as it does not support Kanban board and Scrum workflow. **What problems is Redmine solving and how is that benefiting you?** Manage a project about building mobile application for healthcare system ### 16. Decent Ticket Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Kev B. | IT Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2018 **What do you like best about Redmine?** The interface is fairly clean and simple while also providing a lot of functionality. Responsive UI for mobile. **What do you dislike about Redmine?** A lot of fields that might be overkill for smaller issues don't need to be visible and can cause clutter. **Recommendations to others considering Redmine:** It's decent ticket tracking and will likely meet your needs. The low cost is great so long as you have the manpower to support it. **What problems is Redmine solving and how is that benefiting you?** We use redmine for issue tracking. While a lot of the functionality presented is overkill for our needs, I'm glad it's there, with the exception of when it adds to visual clutter. I'm glad that it emails updates to tickets as I don't check the system daily and still get updates when required. ### 17. Redmine - simple and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Redmine?** This is a pretty simple to use project issue tracking tool with built in wiki functionality. Throw in some free plugins you have it customized for Agile /Scrum/ Kanban. You can take the effort out of installing it by using one of bitnami instances - head to bitnami.com to download **What do you dislike about Redmine?** This thing is built on ruby. So, installing plugins is a hit or miss -if the ruby version/ dependencies are not met. Sometimes this can bring down the entire instance **Recommendations to others considering Redmine:** Stick with the original, not any of the forks. Be careful of the plugins. The plugins can bring down the entire site **What problems is Redmine solving and how is that benefiting you?** We ran our entire business with it. - serving multiple clients and the product development. Clients used the external URL/ projects and development team used a different project on the same instance. You could like client issues/ requests with development work items and that way track the issue progress ### 18. Redmine as internal tracking issue system and wiki **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel K. | Operations and Infraestructure, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Redmine?** We used redmine to track internal issues and keep up to date the to do list. Also used as wiki, important documents storage and projects follow up. Customization is very easy and friendly interfaces for each user. Also administration is too easy for this software. Even if you need to query the data base, it's easy too. Software administration is excellent when you have to give user level access. **What do you dislike about Redmine?** Some search features takes too long and needs to be tuned up to make a good search system. Besides this, I don't have more complains. **Recommendations to others considering Redmine:** Good system to track internal issues. Very good internal Wiki and storage system. Also it's very good for administrators giving user level access. **What problems is Redmine solving and how is that benefiting you?** Internal tracking issues, wiki and important documents storage. ### 19. When time tracking meets tasks tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Ivan M. | Software Engineering Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2018 **What do you like best about Redmine?** Full set of features needed to manage software development outsource on Enterprise scale Good reporting and notifications system Time tracking feature integrated with tasks tracking **What do you dislike about Redmine?** Poor UI Big amount of features may be confusing for new users **Recommendations to others considering Redmine:** Good tool if you are looking for system that has time and tasks tracking integrated **What problems is Redmine solving and how is that benefiting you?** Manage individual contributors/outsource work ### 20. Precious tool for developpement teams and **Rating:** 4.5/5.0 stars **Reviewed by:** Marie G. | Technical Writer (Software), Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2018 **What do you like best about Redmine?** Once the workflow is built, each user can easily have access to the dveloppements in progress and find info. **What do you dislike about Redmine?** The Workflow has to be clearly indentify, the roles have to be identify in details. **Recommendations to others considering Redmine:** A referent should be name, if you have a quality team one of its member could be the good person. **What problems is Redmine solving and how is that benefiting you?** Thanks to Redmine we can report bugs, evreyone has access to the info and can see what is the status a feature. ### 21. JIRA like project management and bug tracker **Rating:** 4.0/5.0 stars **Reviewed by:** Valdir S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2018 **What do you like best about Redmine?** The ability to configure almost every aspect and workflow for each tracker and project. Subprojects and subtasks are very good also. **What do you dislike about Redmine?** The gantt and the date based relationship for preceding and following tasks. A time based gantt would be better for small tasks. **Recommendations to others considering Redmine:** The time tracking for subtasks plus parent tasks are very useful for time management on each version. **What problems is Redmine solving and how is that benefiting you?** I'm managing projects, subprojects, tasks, subtasks and using versions like sprints for task distribution and management. ### 22. Great for Software and Mechanical Development **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Redmine?** Anyone can assign tickets to other people, so all of our issues can be tracked by everyone, and the status of our products are always readily known. This increases our productivity as there is less down time and confusion about what product is ready or not. **What do you dislike about Redmine?** So far nothing. We've only recently started using Redmine, but it's been great from the user side. **Recommendations to others considering Redmine:** Redmine has been great for us so far. You can customize your issues, who they can be assigned to, what fields you want to have be required, etc. We use it for ordering (statuses can be RFQ, Quoted, Shipped, Received, whatever you want), for product repair, for bugs, for feature requests, and more. It's highly customizable. **What problems is Redmine solving and how is that benefiting you?** We use Redmine to track our prototypes and software development. Previously, we had a lot of downtime and confusion about which prototype was functional, or who was responsible for what, but now anyone can assign a task to somebody else, check up on the status of their issue, and follow the progress of our prototypes so that we are always ready to test our prototypes as soon as they're ready. ### 23. Easy to use multi-purpose management **Rating:** 3.0/5.0 stars **Reviewed by:** Li Z. | System Analysts, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Redmine?** simplified clean UI, easy to search projects **What do you dislike about Redmine?** not very easy to customize, API is available, but turns out needs too much efforts to implement, so choose to use existing features it provides **Recommendations to others considering Redmine:** Easy to manage **What problems is Redmine solving and how is that benefiting you?** We use redmine internally for our support team, development team and product management team. Support team to use it manage customer's tickets, assign tickets to a support staff, record all internal follow-up activities, if a bug is reported to dev team, then the related dev team will be assigned, you can see the status of the bug fixing process. Product managemet team use it to manage feature request from customers, you can view real-time status of a feature like which version it's planned to be available, which team is working on it etc. ### 24. Too simple but straightforward **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Redmine?** The system does what it's meant to do which is allow users to create tickets and follow through with comments. **What do you dislike about Redmine?** The design is simple and it's not easy to analyze the tickets. **What problems is Redmine solving and how is that benefiting you?** It is being used as a ticketing system. ### 25. Great way to manage requests **Rating:** 3.5/5.0 stars **Reviewed by:** Grace C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Redmine?** Pretty intuitive design, easy to navigate. Great for a complex projects that involve a lot of different people and departments. **What do you dislike about Redmine?** There are a few user experience issues that I wish they would address. For example, there's no way to get from "my page" to a new ticket. You have to go into an existing ticket and then open a new ticket. That seems like a really big oversight, since "my page" is (for me at least) my go-to "homepage" for Redmine. **What problems is Redmine solving and how is that benefiting you?** Collaborating on requests between departments. ### 26. We use Redmine for all engineering bug and problem tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Redmine?** Installed on a linux platform so costs are minimal. **What do you dislike about Redmine?** There really isn't anything to dislike based on the way we utilize the software. We are able to track and assign each ticket. **What problems is Redmine solving and how is that benefiting you?** Reliable bug and problem tracking ### 27. Great Experience Using This Product **Rating:** 4.5/5.0 stars **Reviewed by:** Marissa M. | Education Program Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2017 **What do you like best about Redmine?** Projects can be organized and easily tracked and found in Redmine. You can review past projects and tickets and team contributors on tickets that have already been completed and closed out, which allows you to have a solid reference for your current project. All projects live in one system and it's pretty easy to search for and find tickets using various criteria. This product helps keep teams of all sizes on track and it's features allow for easier project planning and management. **What do you dislike about Redmine?** At times it can be difficult to find older, closed tickets if you do not have enough of the search criteria available. I try to save tickets numbers so I can easily search by entering this information opposed to keywords or project titles. **Recommendations to others considering Redmine:** Give this product a shot if you have groups working on large projects, events, etc. **What problems is Redmine solving and how is that benefiting you?** We use Redmine to project plan events of all sizes as well as any marketing requests or project requests at the company. When everything lives in Redmine, it's much easier for teams to accomplish tasks. ### 28. Sufficient issue tracking tool **Rating:** 3.5/5.0 stars **Reviewed by:** Katherine G. | Executive Exchange Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2017 **What do you like best about Redmine?** I like that by assigning an issue to a colleague it prompts them to move forward with their task, and I am only prompted when the issue is assigned back to me. As a user I mostly go to "My Page" - it allows me to easily access previous tickets that I created and shows tickets that are assigned to me at a glance. The tool organizes issues by projects, so we are able to track website issues separately from marketing reviews etc. The "watcher" feature enables a colleague to receive updates on a project where they need to be in the loop. **What do you dislike about Redmine?** The design of the website isn't very engaging, and neither are the emails. If there was a more engaging tool that had all the same capabilities I would probably opt for that over Redmine. **What problems is Redmine solving and how is that benefiting you?** We are tracking issues from start to completion that span across departments. ### 29. Custom Kanban would be a great enhance for Redmine **Rating:** 3.5/5.0 stars **Reviewed by:** Ken C. | Senior Technical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Redmine?** Easy to use. Free and deployable on our own. Because of the special network environment in China, it's quite slow to access many product in outside-china environment. **What do you dislike about Redmine?** Dashboard kanban board can only be used by its internal status. I would be great if it can be defined and used by the custom field. And because the status field is not per project and system wide, so it's not easy for different project to experiment new process. **What problems is Redmine solving and how is that benefiting you?** We are using redmine to keep track of the operation issues and communication issues between customer and our sales team, between sales/ops team and our development team. It help standardized the process and keep track of things without missing any. ### 30. Redmine Review - Software Bug Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn M. | Senior Project Manager, Biotechnology, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2017 **What do you like best about Redmine?** The automatic alerts to followers of each bug. It really helps improve communication within the team. Until doing this review, I honestly didn't know about the project tracking/budgeting aspects, so I'm very interested to look into those! My company uses it primarily for Software Bugs now. Having a single place to track all of the bug details has been HUGE for our team. **What do you dislike about Redmine?** I wish the tables were more user-friendly, I find it challenging to set them all up the way I want to see them. As I type this, I do realize that this is more my problem than the software. I haven't taken the time to research how to do the customization, I've kind of been clicking around to learn. As the Project Manager and Administer of our team site, I need to do that. Maybe I don't have anything I dislike after all, once I take care of that. **Recommendations to others considering Redmine:** This is an awesome tool once you learn how to use it. I haven't seen anything out there that works this well for software bug tracking/resolution. **What problems is Redmine solving and how is that benefiting you?** We currently use Redmine to log, track, and resolve software bugs. It's been instrumental in completing the development phase of our design and build projects. By using Redmine, we've had clear communication between developers, users, management, etc to provide a single source for all information. Having a single source of truth for ongoing issues is KEY in projects where accountability is important. This tool is awesome for that. ### 31. Quick ticket tool **Rating:** 4.0/5.0 stars **Reviewed by:** Friedrich M. | Product Manager, Wholesale, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Redmine?** Its pretty fast to create a ticket and assign a person / project to it. Tickets do have all the settings you need, like a status / priority / due date and more. I like best that tickets or changes that have been written can not be undone completely - you are able to keep track of everything. **What do you dislike about Redmine?** Handling attachments to a ticket can be a pain. For instance redmine needs a better preview function for screenshots / pictures. **Recommendations to others considering Redmine:** You can google for a trick to use an animated gif as your avatar. Other than that I recommend Redmine for business usage. **What problems is Redmine solving and how is that benefiting you?** Well we use Redmine as our main ticket system. You can keep track of the time you are working on a project, as well as the status and milestones. ### 32. Basic tool that is essentiel for projects **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Redmine?** Essentiel tool for follow, resolve bugs and to make projets improvement. You can assign tickets to specific people and add followers. Everyone can receive alerts when someone makes a modification. Project manager can prioritise projects they work on and also add a closing date. You also can communicate within tickets which is very easy to follow the evolution of different projets and to have the history of information exchanges. Besides, you can customize the tool. **What do you dislike about Redmine?** Redmine is not really use friendly. You can find all your old tickets, but it's not really easy to find. **What problems is Redmine solving and how is that benefiting you?** I used everyday Redmine to ask evolutions and to resolve bugs. ### 33. A tracking that would like to be more **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2017 **What do you like best about Redmine?** The management of the tasks is certainly the core of the instrument and it does it very well. The ACL is very well manageable as also the personal customization of the profile especially to filter communications. The supporting features of the forum and the wiki pages can be useful for project management. **What do you dislike about Redmine?** The user experience and appearance is far behind other tools of the same category, as well as the standard methodology of project task management, this cause a learning curve of the instrument not immediate. **Recommendations to others considering Redmine:** The first impact can be boring, with time it becomes enjoyable. Recommended for not too big companies (medium and small companies). The plugin marketplace is quite varied but the selection of the most suitable add ons may take longer than expected, if you want to gradually insert the tool into your own reality, this implication may be acceptable. However, the tool is very widespread and there is no lack of discussions on how to find the most suitable tool for your needs. The self-hosted version may be safer, however it requires a well-placed server (which has a cost) to have acceptable performance. **What problems is Redmine solving and how is that benefiting you?** Management and visibility of internal planning tasks. ### 34. Free and complete tools for project management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2018 **What do you like best about Redmine?** Unlimited number of users Good project management Comprehensive and configurable tool **What do you dislike about Redmine?** Using complicated glove diagrams Non-friendly graphics **What problems is Redmine solving and how is that benefiting you?** Project monitoring is maintained and staff are informed of project progress. Communication time is decreased, leading to fewer informational meetings. ### 35. Easy to keep projects organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Cody C. | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2018 **What do you like best about Redmine?** I like that I know who is currently working on each aspect of the projects in Redmine. **What do you dislike about Redmine?** I don't like that the text editor doesn't allow me to bold or underline words very easily. **Recommendations to others considering Redmine:** Just use it! **What problems is Redmine solving and how is that benefiting you?** I am able to give my clients access to the projects we're executing for them, dramatically reducing the number of emails we receive with change requests. ### 36. Redmine - great tool for project management **Rating:** 4.0/5.0 stars **Reviewed by:** Nhi L. | Software Tester, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about Redmine?** Redmine's a project management tool. It has been used for most of projects of my company. It is an open source and free tool. you can customize for what you need. There are many plugins available on the internet. It offers a friendly interface. You can integrate Redmine with Slack to notify new bugs and features **What do you dislike about Redmine?** Redmine is a pure bug tracking system so the feature management system is limited. You need skills of installing and updating Redmine. It lacks of visual functions for users to have general view. **Recommendations to others considering Redmine:** there should be a supervisor to introduce to beginners Redmine better works in a small team **What problems is Redmine solving and how is that benefiting you?** At present I make advantage of Redmine to manage projects in the company. This tool can help project manager assign work to developers and can notify bugs for the developers from QA,QC ### 37. A supportive tool for PM **Rating:** 4.5/5.0 stars **Reviewed by:** Nguyen T. | Lập trình viên, Outsourcing/Offshoring, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2017 **What do you like best about Redmine?** I have a team working online and we usually work from distances , thanks to Redmine work can be divided for members It automatically notify to assignees It is likely to integrate with third-party software in order to notify new bugs or features It is free and open-source software **What do you dislike about Redmine?** There are not many plugins for Redmine If there are bigger projects, the management of tags become more difficult It's interfafce somtimes cause boring for users **Recommendations to others considering Redmine:** We would like to recommend the two plugins for Redmine that are Issue and Wiki You should host Redmine for private server of your company for better performance **What problems is Redmine solving and how is that benefiting you?** I use Redmine for most of projects of my company Redmine helps me track bugs, perform time management and manage projects ### 38. A great product with lot of customizing options. **Rating:** 5.0/5.0 stars **Reviewed by:** Prithwi Raj B. | VP of Product Engineering, Mobile Apps, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2017 **What do you like best about Redmine?** Flexibility and a lot of plugins available to integrate with the third party tools. It is user friendly and quickly adaptable. This application requires a very small hardware resource to host even for a large project management. I also love wiki feature a lot. Wiki can be managed project wise or sub project wise which is awesome. User management is very easy. User grouping also very easy and you can give permission to specific features very easily to a group. Works nice in multi time-zone. Very easily you can add new themes and switch among them. There is a facility create public projects and private projects. Notification for task update works very nice. You can also manage notifications by user. **What do you dislike about Redmine?** No built-in Milestone feature. There is a plugin available but not that good. Raw installation is a bit hard. Also the installation guide is not good enough. **Recommendations to others considering Redmine:** So far I find that it is the best choice for an open source project management web application. I highly recommend it if anyone need to manage any size project. You can also manage multiple project with this very easily. **What problems is Redmine solving and how is that benefiting you?** It is awesome to manage our projects. You can also use it as bug tracking. Easily possible to manage multiple projects and sub-projects. I manage two mobile app project and their backend api project. The news publishing is very interesting and useful. Project and sub-project wise wiki is very useful. ### 39. Useful for all project-shaped activities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Redmine?** Redmine is very flexible, we customized it to our needs very easily, and used it for all our projects, whether they are internal or involved third parties (customers, partners). Every project entity can be adapted to its needs by configuration. **What do you dislike about Redmine?** Workflows are powerful, but sometimes hard to figure out. **What problems is Redmine solving and how is that benefiting you?** Very affordable time-tracking, project-monitoring and user acceptance test handling system. ### 40. Excellent Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2018 **What do you like best about Redmine?** Great for bug tracking and for assigning issues in a company to specific people. **What do you dislike about Redmine?** User interface is cumbersome to use and takes time to load data. **What problems is Redmine solving and how is that benefiting you?** It helps keep track of different business processes. ### 41. Great for Tech, Not great for Project Management outside of technology **Rating:** 3.0/5.0 stars **Reviewed by:** Mandi S. | Compliance Analyst, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2017 **What do you like best about Redmine?** Simple and not too complicated. We like that we can change it to fit our needs **What do you dislike about Redmine?** It works really well for tech teams but not great for operations style tasks that are recurring **Recommendations to others considering Redmine:** Make sure it will work for you team's purpose and goals. Have to have buy in from the entire team in order for the system to work as it should. Everyone has to put their tasks inside in order to properly track peoples time. It will also work best if the entire company is utilizing at least some of the features in order to have complete buy in - there will be some push back as this software is best used to tech and doesn't have a lot of great attributes that would be useful for operations staff that repeats similar tasks on an ongoing basis. Works better if you have a specific project that can be broken up into tasks and the story can be closed in a 'sprint' like fashion for each release. For teams that don't have 'releases' tasks and projects can seem to go on indefinitely for recurring tasks. Highly recommended for teams that utilize Agile project management for their take teams. **What problems is Redmine solving and how is that benefiting you?** Project tracking and longer term goals for departments and teams. Pairs well with Apollo in order to see how teams are utilizing their time. Helps to create unity across teams by allowing us to send work requests through redmind. ### 42. Robust and highly moldable but difficult to install **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Redmine?** Open source, highly modifiable, versatile **What do you dislike about Redmine?** Difficult to install as it depends on libraries like Ruby **What problems is Redmine solving and how is that benefiting you?** Ticketing and project management for public organizations ### 43. The best ticketing solution **Rating:** 4.0/5.0 stars **Reviewed by:** Clotilde S. | Chef de projet e-commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Redmine?** You can do everything you want with Redmine because it is highly customable **What do you dislike about Redmine?** The interface is a quite old school, they should upgrade it ! **Recommendations to others considering Redmine:** Do not negligate the time of setup in order to have a usable product **What problems is Redmine solving and how is that benefiting you?** Ticketing management ### 44. Best tool for Defects Tracking and Project management **Rating:** 4.0/5.0 stars **Reviewed by:** Pritesh R. | Application Development Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Redmine?** It provides the support for tracking the buggs/defects. For each user it is independent, individual user has to register in order to get the details about the bugg. It provides the support for multiple project management and files as Redmine tightly integrates with GIT so user can get the details about the project with the given URLs. It is very easy to use as it provides the details for each project with hyperlinks. You can create wikis for documentation, managed customer support tickets, share files and even create internal blogs and forums **What do you dislike about Redmine?** It is a bit slow, While creating a project it takes some time as compared to the other project management tool. **What problems is Redmine solving and how is that benefiting you?** Easy way to access your project Documents such as Design Documents,Architectural documents,Workflows, User has to clicks the corresponding document link in order to access the document. Brief Description about the Defect such as defect Id, description , author ,date and time of the defect, etc ### 45. Good software for project management **Rating:** 3.5/5.0 stars **Reviewed by:** Isaque F. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2017 **What do you like best about Redmine?** I like the easy way to log hours into each task and how we can organize the tasks, projects and clients. **What do you dislike about Redmine?** It lacks some features, like the possibility of marking fellow workers using their username like in other softwares **Recommendations to others considering Redmine:** Low cost and easy to use. A good choice for some scenarios. Its a software worth to try at least **What problems is Redmine solving and how is that benefiting you?** Accountability and organization. Redmine allow us to know how many hours per worker were spent, making easier to control both work and what to charge clients ### 46. Easily configurable and quite rich in functionalities **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Redmine?** All the customizations and features. Very rich in functionalities and plugins, can easily be adapted to almost every need. **What do you dislike about Redmine?** Embedded search functionality is not as rich as other ones, such as bugzilla. **Recommendations to others considering Redmine:** Rich of functionality. Do not all of them at the beginning, or you will be lost and overwhelmed. Start small and then increase. **What problems is Redmine solving and how is that benefiting you?** Project Management Bug tracking Information sharing ### 47. The right tool for the job **Rating:** 4.5/5.0 stars **Reviewed by:** Chris K. | Application Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2017 **What do you like best about Redmine?** The fact that it is open source and free. It is constantly being updated and bug fixed. There is plenty of support online for this very mature product. **What do you dislike about Redmine?** Interface is starting to feel a little bit dated. Lacks integration for some newer software. Can't really use it directly with Office 365. **Recommendations to others considering Redmine:** I don't know that there is another direct competitor to this product. Commercially yes, but not open source and free. If I were looking for a helpdesk solution or for project tracking I would put this high on my list. **What problems is Redmine solving and how is that benefiting you?** Helpdesk and project tracking. Cut's down on cost to maintain a small business and still have reliable service to our internal customers. ### 48. Almost Zero Maintenance **Rating:** 4.0/5.0 stars **Reviewed by:** Robert C. | Director of Applications Development, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2017 **What do you like best about Redmine?** We installed Redmine years ago and continue to use it every work day. 1. It's fast. The pages load immediately and this performance has not changed a bit year after year. 2. It just works. If you've ever managed a WordPress site, you'll know about the constant stream of security patches and updates. Redmine isn't that way. Yes, there are new versions available, but if it's running behind your firewall and you are happy with the current feature-set, then you have little reason to install them. **What do you dislike about Redmine?** Most of the plugins for Redmine aren't worth your time, and according to co-workers, they were a real pain to install and try out. This may have changed since 2014. **Recommendations to others considering Redmine:** If I were to install Redmine today, I'd seriously consider the Docker container: https://hub.docker.com/_/redmine/ **What problems is Redmine solving and how is that benefiting you?** Redmine has helped us track tasks and manage projects. JIRA has a better feature set for these activities, but JIRA gets more and more expensive as your team grows. ### 49. An adequate task/project management software **Rating:** 3.5/5.0 stars **Reviewed by:** Kyle H. | System Administrator, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Redmine?** It does tracking of tasks and goals fairly well, with a consistent wiki-like user interface. It has pretty good task management and a decent dashboard of projects but is more centered around development than anything else. **What do you dislike about Redmine?** It takes a lot of clicks to look at your own tasks and fully see the big picture of a project. Doesn't always work for all projects - seems to be centered mostly around development and programming rather than actual project management. **Recommendations to others considering Redmine:** Works pretty well, doesn't always have the feature set of paid offerings. **What problems is Redmine solving and how is that benefiting you?** We use this mostly as a development and bug tracking dashboard, along with feature tracking and implementation. ### 50. Highly customizable...but comes at a cost! **Rating:** 3.5/5.0 stars **Reviewed by:** Tathagat V. | Founder and CEO, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2017 **What do you like best about Redmine?** Apart from being free, Redmine is highly customizable, and can be used to adapt to almost any kind of workflow inside an agile framework. So, if one has no real adaptations to take care of, it is a great solution. Also, if one needs to have multiple implementations with specific adaptations, they can consider Redmine for achieving the right workflow. **What do you dislike about Redmine?** While the customization is a great feature, it does come at a cost! In our case, we had to not only do a big amount of handholding by subject-matter experts in building and achieving the right workflow, we had 2-3 engineers who were working on writing the required code and scripts to achieve it. So, unless you really have significant workflow adaptations at sufficient scale, it might not be a great idea to adopt Redmine. **Recommendations to others considering Redmine:** Don't simple look at the cost of acquisition or the flexibility if implementation alone. Consider the total cost of ownership of the entire solution when evaluating all the options. **What problems is Redmine solving and how is that benefiting you?** We were using it for implementing agile development principles, and specifically scrum framework inside our product development and engineering work. It allowed us not only implement a tool for agile product management and product development, but more importantly, adapt to our specific organizational requirements of process workflow and organization roles and structure. ## Redmine Discussions - [Is Redmine provides tools for a flexible import from a simple CSV file?](https://www.g2.com/discussions/is-redmine-provides-tools-for-a-flexible-import-from-a-simple-csv-file) - 1 comment, 1 upvote - [What is Redmine used for?](https://www.g2.com/discussions/what-is-redmine-used-for) - 1 comment - [What is the use of redmine tool?](https://www.g2.com/discussions/what-is-the-use-of-redmine-tool) - 1 comment - [View Redmine pricing details and edition comparison](https://www.g2.com/products/redmine/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+05%3A27%3A48+-0500&secure%5Bsession_id%5D=b9eacafa-ed71-4851-9e43-21c06f7d20b1&secure%5Btoken%5D=9f9dba01a6dac836d4be31fd717e00e3fc404cce26147e92894ba5e394b09992&format=llm_user) ## Redmine Integrations - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) ## Redmine Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Templates - Critical Path - Time & Expense - Methodologies **Resource Management** - Resource Definiton - Scheduling **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Redmine Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,942 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,556 reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,458 reviews)