--- title: REDCap Reviews meta_title: 'REDCap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 221 reviews by the users' company size, role or industry to find out how REDCap works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 221 scale: '5' date_modified: '2026-10-17' parent_category: name: Clinical Research url: https://www.g2.com/categories/clinical-research ---

REDCap Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$

User Insights

Average based on 221 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

REDCap Reviews (221)

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Reviews

REDCap Reviews (221)

View 1 Video Reviews
4.3
221 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise REDCap for its user-friendly interface and customization options, making it easy to manage data collection and research projects. The platform's ability to securely handle sensitive information is also highly valued, particularly in clinical settings. However, some users note that the interface can feel outdated and may require a learning curve for new users.

Pros & Cons

Generated from real user reviews
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Swapnil R.
SR
Swapnil R.
Clinical Data Manager
Mid-Market (51-1000 emp.)
"REDCap for Clinical Trials and Observational Studies"
5/5
What do you like best about REDCap?

1. Form designer is user-friendly and customizable according to paper CRF.

2. Can easily program complex skip patterns and logic.

3. Query tracking within form is fantastic, which saves lot of time tracking outside in excel or anything.

4. Dashboard feature provides all insights in a glance concerning the completeness of the forms.

5. Data export in all possible analytical data formats is possible like csv, spss, stata, etc. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

1. Data export does export of all the data, which is complex to look into, instead of individual form wise data export will be easier to examine.

2. Not much features which you dislike. Review collected by and hosted on G2.com.

Taylor M.
TM
Taylor M.
Wellness Coordinator
Enterprise (> 1000 emp.)
"RedCap Review - MIron"
4/5
What do you like best about REDCap?

I loved that REDCap gave me the ability to see all other appointments that my participants had completed. I was in charge of Fitness Consults and it was very helpful to see if they had completed a health screening or a nutrition consult, prior to coming to see me. It allowed me as a provider to better serve them and use previous experience to create a more personalized environment and really engage with each person directly. It made participants feel as though I did my research on them. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

The main thing that I disliked about REDCap was when you were searching for a specific person. If you were searching using first name, last name, date, etc. it would populate lots of different results. There was no additional ways to filter through this information except to choose each one individually and hope that you were correct. I thought this process could have been smoother. I also thought that the excel reports that you can export could use a bit of cleanup. Many reports were very confusing to understand the data at hand. Review collected by and hosted on G2.com.

Response from Brenda Minor of REDCap

Thanks for the positive review! I'm glad that REDCap has been a good solution for your team. I hope that as your use it more, the reports will become easier to design for your specific needs. Perhaps your local REDCap administrator can assist you. Each institution has its own individual installation and support team for REDCap.

Knute M.
KM
Knute M.
Clinical Research Manager- Querrey Simpson Institute for Bioelectronics
Enterprise (> 1000 emp.)
"A research site's best friend"
4/5
What do you like best about REDCap?

Free to use in most academic medical centers, has all of the features you need. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

Expect a learning curve, will take a while to get good at using this program. Very self-service. Review collected by and hosted on G2.com.

AW
Amanda W.
Enterprise (> 1000 emp.)
"Very useful once you feel confident using it"
4/5
What do you like best about REDCap?

REDCap has all the features I want and need for data collection. Having the ability to build your project to your specifications is incredibly useful and makes the analysis part much more efficient and straightforward. Once you have a project built, it is easy to collect data and keep it all in one secure location. For my job specifically, REDCap being HIPAA compliant is a huge advantage. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

There is a rather steep learning curve in using REDCap if you are building a project or form from scratch. It may take a lot of trial and error to figure out what works best for your project, and you often have to do quite a bit of thinking ahead to decide what to include or not. Review collected by and hosted on G2.com.

ZZ
Zachary Z.
Student
Small-Business (50 or fewer emp.)
"Excellent Data Collection & Storage System"
4.5/5
What do you like best about REDCap?

Simply put, RedCap is the only real data collection and storage system out there -- it is the default system used by many organizations, and this is because, at its most fundamental, it does everything that it is asked to do. It is highly customizable, allowing users to create inputs and outputs of their choosing. Data is wildly easy to manipulate and even transform into graphs of all sorts. For years-long research projects, it offers a secure storage space in which information across years or even decades can be accumulated. All together, RedCap has every feature one might expect or even need from a data collection system. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

There really is only very little to dislike about RedCap because it genuinely does offer so many features. Personally, RedCap's only deficiency is the visual aspect of its user interface. Simply put, it looks like a website built at the dawn of the internet -- gray and with small, boring text. The buttons are small, the alerts are small, and the different spaces within the software are clustered together unnecessarily. While these critiques are admittedly superficial, if RedCap were to update its visual aesthetics, it would be nearly perfect software. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"You need training to fully understand how it works"
4/5
What do you like best about REDCap?

eConsenting makes it easier for research subjects through email, especially in times of pandemic where we need to consent subjects remotely. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

It is a bit complicated to set up if you try to do so without training. In that aspect, it is not very user-friendly. Review collected by and hosted on G2.com.

Brittany Ann S.
BS
Brittany Ann S.
Student Researcher
Higher Education
Mid-Market (51-1000 emp.)
"my REDCap experience"
3.5/5
What do you like best about REDCap?

It is relatively easy to use once you get the hang of how it works. The commands are relatively straightforward, with nothing too involved or complex. It is reliable and I have been using it over the course of a few years. Overall, it is a good way to keep information organized in a way that makes it easy to look up. I work with a patient information database that I need to pull information from and put data into regularly. It has helped me locate records with ease to have access to the information as soon as I need it. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

At the onset, some of the features may be counterintuitive, plus design-wise, it looks pretty dated, like the software you would see in the early 0000s, but it gets the job done. I would rather it be simple than over-complicated at all. It can be frustrating to look up old records; sometimes, the search terms that I use that I know are within the record don't show up when I perform a search for them. Then I have to go in and comb through some of our records manually. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Not Intuitive, but user friendly"
4/5
What do you like best about REDCap?

I've been using RedCap for a number of years, first in about 2013 for survey building at a prior company, and am currently using it for program management. I find REDCap easy enough to navigate after you figure out where in the many links, is the task you're attempting to accomplish. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

The one thing that peeves me is reviewing the tool, as you’re making it, specifically when I'm checking on branching logic. To me, that should be more easily accessible from the page where you build the tool, and not through the "manage instrument" section. Review collected by and hosted on G2.com.

Ramya K.
RK
Ramya K.
Administrator, National Administration
Small-Business (50 or fewer emp.)
"Great tool for Clinical Data Management"
5/5
What do you like best about REDCap?

Its easy to learn and tool is user institutive .The design is pretty straightforward, and it allows other functions like API and linking to a survey. The report that Redcap generates is convenient for data export and statistical analysis. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

In some cases, not all, it could take a very long time to get approval to make any sort of portal changes, such as adding a second date option or adding a field. Sometimes this would mean certain patients would have a specific type of record and others would be missing it. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Frustrating and tedious"
2/5
What do you like best about REDCap?

You can choose what you want to be asked in the system but, it is a pain to change. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

Having to answer questions that are no longer relevant means having to adjust the whole system to delete them. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
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