Realytics

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Realytics Overview

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What is Realytics?

Realytics is a Customer Experience (CX) and Market Benchmarking platform that transforms consumer reviews into actionable insights by employing AI-powered market intelligence. For such global industries as Cafés & Restaurants and Food Delivery, we offer instant access to the LARGEST global consumer behaviour data. We help owners and managers put customers first and manage their journeys by revealing insights across more than 200 business KPIs thanks to our unmatched High-Performance Data and Natural Language Processing engines. Realytics in numbers: - Nearly 850 million reviews and ratings - 10+M organisations updated regularly - 223M+ guests shared their experience - Worldwide analysis across 216 countries With Realytics businesses can understand: - How satisfied are customers with different aspects of products/services? Identify specific pain points, compare them to benchmarks, and uncover what makes guests happy. - Which topics have the most significant impact on customer satisfaction? Find drivers and fix barriers to enhance the overall consumer experience. - Where should business invest 10% of resources to achieve 90% of the results? Determine topics that should be fixed and sustained to achieve higher customer satisfaction scores and streamline business efforts. Our mission is to empower companies to act upon valuable insights from competitors and customers by disrupting legacy marketing research! For more information, please visit realytics.com or email hello@realytics.com

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English

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Product Description

Realytics is a Customer Experience (CX) and Market Benchmarking platform that transforms consumer reviews into actionable insights by employing AI-powered market intelligence. For such global industries as Cafés & Restaurants and Food Delivery, we offer instant access to global consumer behaviour data by analysing 10+ million food outlets across 216 countries. This is the LARGEST database of reviews that can be analysed in a couple of clicks! We help you put customers first and manage their journeys by revealing insights across more than 200 business KPIs thanks to our unmatched High-Performance Data and Natural Language Processing engines. Our mission is to empower companies to act upon valuable insights from competitors and customers by disrupting legacy marketing research! We help businesses understand: - How satisfied are customers with different aspects of products/services? Identify specific pain points, compare them to benchmarks, and uncover what makes guests happy. - Which topics have the most significant impact on customer satisfaction? Find drivers and fix barriers to enhance the overall consumer experience. - Where should business invest 10% of resources to achieve 90% of the results? Determine topics that should be fixed and sustained to achieve higher customer satisfaction scores and streamline business efforts.

Seller Details

Seller

Realytics

Year Founded

2021

HQ Location

27, 25 Martiou Str, Engomi, 2408, Nicosia, Cyprus

LinkedIn® Page

www.linkedin.com

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Overview Provided by:

Tony Popov

Founder @ Realytics, Consumer Intelligence for Global Brands (AI, SaaS) | 500 Startups Alumni

Realytics Pricing

1 License Every 6 Months

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Realytics Demo - Realytics - CX and Market Benchmarking SaaS platform

Realytics is a Customer Experience (CX) and Market Benchmarking platform that transforms consumer reviews into actionable insights. For such industries as Cafés & Restaurants and Food Delivery, we offer instant access to consumer behaviour data by analysing 10+ million food outlets across 21...

Customer Requirements. How well does a brand fulfill consumer expectations and meet their needs? Ensure that a brand meets consumers' basic expectations and recognize delighters.

Hotspot Analysis. Which locations have higher or lower customer satisfaction than usual? Define the areas that need attention the most, and leverage strengths in regions to allocate resources more effectively.

Driver Analysis. Which topics have the most significant impact on customer satisfaction? Identify drivers of customer satisfaction to fix barriers and enhance the overall consumer experience.

SWOT Analysis. What leads to negative or positive customer experience? Reveal how a brand is positioned relative to its competitors to capitalize on strengths that set the brand apart.

Industry Outlook. How do market positions of particular brands change over time? Gain insights into the evolving landscape of the industry, anticipate market shifts, and identify growth opportunities to be up to the market trends.