Realytics Reviews & Product Details

Realytics is a Customer Experience (CX) and Market Benchmarking platform that transforms consumer reviews into actionable insights by employing AI-powered market intelligence. For such global industries as Cafés & Restaurants and Food Delivery, we offer instant access to the LARGEST global consumer behaviour data. We help owners and managers put customers first and manage their journeys by revealing insights across more than 200 business KPIs thanks to our unmatched High-Performance Data and Natural Language Processing engines. Realytics in numbers: - Nearly 850 million reviews and ratings - 10+M organisations updated regularly - 223M+ guests shared their experience - Worldwide analysis across 216 countries With Realytics businesses can understand: - How satisfied are customers with different aspects of products/services? Identify specific pain points, compare them to benchmarks, and uncover what makes guests happy. - Which topics have the most significant impact on customer satisfaction? Find drivers and fix barriers to enhance the overall consumer experience. - Where should business invest 10% of resources to achieve 90% of the results? Determine topics that should be fixed and sustained to achieve higher customer satisfaction scores and streamline business efforts. Our mission is to empower companies to act upon valuable insights from competitors and customers by disrupting legacy marketing research! For more information, please visit realytics.com or email hello@realytics.com