Realytics

0 reviews

Realytics is a Customer Experience (CX) and Market Benchmarking platform that transforms consumer reviews into actionable insights by employing AI-powered market intelligence. For such global industries as Cafés & Restaurants and Food Delivery, we offer instant access to global consumer behaviour data by analysing 10+ million food outlets across 216 countries. This is the LARGEST database of reviews that can be analysed in a couple of clicks! We help you put customers first and manage their journeys by revealing insights across more than 200 business KPIs thanks to our unmatched High-Performance Data and Natural Language Processing engines. Our mission is to empower companies to act upon valuable insights from competitors and customers by disrupting legacy marketing research! We help businesses understand: - How satisfied are customers with different aspects of products/services? Identify specific pain points, compare them to benchmarks, and uncover what makes guests happy. - Which topics have the most significant impact on customer satisfaction? Find drivers and fix barriers to enhance the overall consumer experience. - Where should business invest 10% of resources to achieve 90% of the results? Determine topics that should be fixed and sustained to achieve higher customer satisfaction scores and streamline business efforts.