--- title: REACH Media Network Reviews meta_title: 'REACH Media Network Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 293 reviews by the users' company size, role or industry to find out how REACH Media Network works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 293 scale: '5' date_modified: '2026-07-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # REACH Media Network Reviews **Vendor:** REACH Media Network **Category:** [Digital Signage Software](https://www.g2.com/categories/digital-signage) **Average Rating:** 4.8/5.0 **Total Reviews:** 293 ## About REACH Media Network REACH Media Network stands out with digital signage that’s easy to use, endlessly customizable, and backed by real people. Our cloud-based software includes 100+ integrations, custom-branded layout designs, and a dedicated team to help every screen tell your story. With 20+ years of expertise and 6,000+ happy clients, REACH makes digital signage smarter, simpler, and more human. ## REACH Media Network Pros & Cons **What users like:** - Users praise the **ease of use** of REACH Media Network, finding it user-friendly and beneficial for their needs. (40 reviews) - Users praise the **exceptional customer support** of REACH Media Network, making transitions and integration seamless and efficient. (28 reviews) - Users love the **easy implementation** of REACH Media Network, enabling quick setup and efficient daily updates. (11 reviews) - Users praise the **high storage capacity** of REACH Media Network, ensuring ample space for all media without issues. (10 reviews) - Users value the **easy communication** facilitated by REACH Media Network, enhancing interactions between owners and renters seamlessly. (8 reviews) - Users praise the **easy integrations** of REACH Media Network, enabling seamless functionality with existing systems and tools. (8 reviews) - Easy Setup (8 reviews) - Simple (8 reviews) - Reliability (7 reviews) - Efficiency (6 reviews) **What users dislike:** - Users note the **complexity** of REACH, particularly with CSS and permissions, hindering straightforward use and integrations. (8 reviews) - Users find the **learning curve steep** , making it challenging for newcomers to master complex configurations and features. (5 reviews) - Users report occasional **connection issues** with REACH Media Network, affecting usability based on internet bandwidth and equipment responsiveness. (4 reviews) - Users experience **software issues** with REACH Media Network, including occasional bugs and complex management tasks. (4 reviews) - Users express concern over the **lack of integrations** , making complex setups and adjustments difficult and time-consuming. (3 reviews) - Users find **layout issues** cumbersome and sometimes struggle with complex designs, affecting their overall experience with REACH Media Network. (3 reviews) - Rebooting Issues (3 reviews) - Users note that **training is required** to effectively navigate REACH Media Network's interface and features. (3 reviews) - Hardware Limitations (2 reviews) - User Management Issues (2 reviews) ## REACH Media Network Reviews ### 1. Making Internal Communication More Engaging! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about REACH Media Network?** What I like best about Reach Media Network is how easy it is to keep everyone connected. Since we are a manufacturing facility our office employees and production employees are on opposite sides of the building and we don't always get to see or talk to everyone throughout the day. Having the lobby TV gives us a way to recognize employees celebrate birthdays and anniversaries share important updates and post fun content that gets people talking. We do things like holiday videos man on the street interviews fun marketing videos with music and reminders about payroll or upcoming events. It helps make the mornings a little more exciting and gives employees something to look forward to when they walk in. It has become a really fun way to communicate across the whole company while helping everyone feel included. **What do you dislike about REACH Media Network?** Honestly there is not much to dislike. It has been easy to manage and gives us a great way to keep everyone connected across both of our facilities. If I had to pick something it would be nice to have even more customization options and interactive features to make the displays even more engaging. Overall it has been a great tool for sharing company news reminders event recaps and fun marketing videos that keep everyone in the loop. **What problems is REACH Media Network solving and how is that benefiting you?** REACH helps bridge the gap between departments and even between our two facilities. Our production team is on the other side of the building so we do not always get to interact with everyone day to day. The lobby board gives us a way to share company news reminders trade show recaps employee events holidays payroll dates and fun marketing videos that keep everyone in the loop. It helps people feel connected to what is happening across the company and gives employees a chance to see themselves featured which always gets people talking. It has become a great way to recognize our teams keep communication flowing and make the workplace feel more engaging. ### 2. Best Support we have gotten **Rating:** 5.0/5.0 stars **Reviewed by:** Edward J. | Multimedia Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about REACH Media Network?** The Support. Reach Media worked with us through the lenghty evaluation phase and the vetting of the equpment on our network that took months. any questions or concerns from our IT department and Chief Risk officer was addressed in detail. The support was amazing. After sales support has been great. end user questions can be directly addressed or my department send in the request for them. Training is a simple click of a link and pick a tiem for new users. No, or little, responsibility on our end. **What do you dislike about REACH Media Network?** I still find there are too many steps for the end user to post content to the screens. And that is some of the feedback I get from our users **What problems is REACH Media Network solving and how is that benefiting you?** i have nothing really oustanding to be solved. There are some features I would like changeed. One being the user name is not displayed correctly in the Media Library. Would like some way of seeing who post the Media to the signs. ### 3. Fast, User-Friendly with Efficient File Management **Rating:** 5.0/5.0 stars **Reviewed by:** teressa e. | Administrative Assistance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about REACH Media Network?** I find REACH Media Network to be an easy software to use, which is really important for me. I appreciate the many features it offers and the great functionality that allows me to work efficiently. The fast uploads of files save me a lot of time, and I really value the ability to adjust time and durations as needed. Removing files is very easy, which is always a plus, and overall, this software helps me manage my time better. **What do you dislike about REACH Media Network?** The only thing that would need to be improved is if we can use the large preview icon and see all slides instead of closing and opening to view different attachments/slides. **What problems is REACH Media Network solving and how is that benefiting you?** I use REACH Media Network for posting announcements, which helps communicate efficiently with over 100 people. The easy-to-use software saves time and effort with fast uploads, adjustable times, and quick file removal, making it great for managing my busy day. **Official Response from Tristan Helleen:** > Thanks so much for leaving us a review, Teressa! We are happy to hear that our software is easy to use and that our team has been helpful when you need assistance resolving issues. We appreciate you taking the time to provide us with feedback! ### 4. User friendly digital signage. **Rating:** 5.0/5.0 stars **Reviewed by:** Becky C. | Quality Assurance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about REACH Media Network?** The initial setup went smoothly, and the tutorials were very helpful. They also share information about updates and have asked for feedback. I appreciate that they’re actively seeking customer opinions on upcoming features, which is really helpful. I can log in just once or twice a week and schedule everything without any hassle. They also recently added a cool feature with special content from the Olympics. **What do you dislike about REACH Media Network?** The basic programming was easy to follow, but since I’m not trained in CSS, I did run into some issues with the more complex layouts. There have been a few minor glitches along the way, but nothing too inconvenient. When I have questions or run into problems, I usually get prompt attention, although there are times when communication isn’t as clear as it could be. **Recommendations to others considering REACH Media Network:** Watch the tutorials and ask the questions. They are very responsive. **What problems is REACH Media Network solving and how is that benefiting you?** Previously, we relied on a bulletin board covered in printouts that took a lot of time to update and quickly became outdated. With REACH signage, we can share current, up-to-date information with our employees whenever we need to. It’s very easy to make changes and keep everyone informed without the hassle of constantly replacing paper notices. **Official Response from Tristan Helleen:** > Thanks for taking the time to leave a review, Becky! We appreciate you taking the time to provide feedback, and we're glad to hear the signage is helping keep employees up to date. If there is ever anything we can do to help, our team is ready! Just reach out! ### 5. Great dashboard for managing information and keeping the public informed. **Rating:** 4.0/5.0 stars **Reviewed by:** James T. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2026 **What do you like best about REACH Media Network?** The dashboard and control of the postings. **What do you dislike about REACH Media Network?** Not really an issue but perhaps the lack of built in reminders to clear or stop posts when they are running for a long period. This notification timing could be set by the user and act as a good reminder to review what is active on screen. **What problems is REACH Media Network solving and how is that benefiting you?** General advertising for events within our facility and in community. It helps keep folks informed...especially those sitting in our waiting rooms looking at the information while they wait for their appointments. ### 6. Effortless Scheduling and Communication Enhanced **Rating:** 4.5/5.0 stars **Reviewed by:** Joe K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about REACH Media Network?** I find REACH Media Network incredibly handy for managing both school and church communications. It's easy to use and allows us to send messages seamlessly to different locations, like showing them on monitors in the church commons area. I especially appreciate its flexibility, as I can quickly correct and update messages that appear on screens in seconds. Scheduling is a breeze too, allowing me to ensure graphics and videos display at the right times, even if I'm not there on weekends. The system's responsiveness to different situations at the church is a big plus for me. It's simple enough for anyone to figure out, and I value the ease with which I can work with the scheduling features for events like funerals, where I can ensure specific content displays without overlap or unnecessary duration. **What do you dislike about REACH Media Network?** I wish there were a way to speed up the "preview" **What problems is REACH Media Network solving and how is that benefiting you?** I find REACH Media Network solves our need for communication, allowing messages from both our school and church to show on monitors. It's easy to schedule graphics and videos, making it handy for events like funerals. I can quickly correct and display updates on screens, enhancing flexibility. ### 7. Reliable and User-Friendly Messaging Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about REACH Media Network?** I use REACH Media Network at work for messaging to our manufacturing workforce that isn't in front of a computer during their shifts. REACH allows us to reach employees on the floor, in control rooms, break rooms, and wherever needed. It's very easy to use and not a complicated system to learn. Pairing REACH with Canva makes messaging easy, even though I'm no graphic artist. What has really impressed me is REACH's reliability. When there's a power outage or a television monitor is turned off, REACH comes back up and works with no reset needed. Plus, if you do need to reset a device, you can do it from your computer. I'm sold on REACH and highly recommend it to anyone. **What do you dislike about REACH Media Network?** Nothing. It's great! **What problems is REACH Media Network solving and how is that benefiting you?** I use REACH Media Network to communicate with our manufacturing workforce, making messaging simple even without computer access. It's reliable, easy to use, and works seamlessly with Canva. ### 8. Love the Visual Displays for Our School **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about REACH Media Network?** I love the visual display options it provides for our school. I use it every day—sometimes multiple times a day—to share school content about upcoming events, past events, and other important information for students, staff, and the community. Customer support is also great and always responds quickly whenever we have issues with our screens. **What do you dislike about REACH Media Network?** There are several “clicks” required to upload new media. I’ll also admit there are elements I have to play around with to fully understand, and I’m sure there are additional features I’m not yet well-versed in. I just wish the layout, buttons, and overall features were more user-friendly for those of us who aren’t the best with tech-savvy terms. Sometimes the Display screen doesn't load right away. **What problems is REACH Media Network solving and how is that benefiting you?** I'm not aware of specific issues that they are working to solve or make better at this time. I know they were running a beta version of a new operational layout of the website but haven't seen that put into place yet. ### 9. Excellent way to use an Electronic Bulletin Board! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy E. | Administrative Aide, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about REACH Media Network?** It’s super easy to upload and post content, and it looks very visually appealing. I use it weekly to share updates with students at our college. Overall, it’s very easy to use, feels effortless, and saves me a ton of time. **What do you dislike about REACH Media Network?** Honestly, I don’t have any downsides to using it! **What problems is REACH Media Network solving and how is that benefiting you?** It saves me time because I don’t have to print and constantly update traditional bulletin boards. I can also post a ton of items compared to a traditional bulletin board, which makes it much easier to keep everything in one place. I love the flexibility of being able to schedule when things go up, preplan posts ahead of time, and have older items automatically fall off once they’re done. **Official Response from Tristan Helleen:** > Thanks so much for taking the time to leave a review, Amy! We appreciate your feedback! ### 10. Great for Home Owners Associations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about REACH Media Network?** So easy to add media and creative options. Very easy to rearrange media on the playlists. Our residents love all the notices and information up on the bulletin boards. **What do you dislike about REACH Media Network?** The only downside is that it's a little hard to work with using my iPad if I'm in a pinch and don't have my laptop. Some of the tutorials are too long. **What problems is REACH Media Network solving and how is that benefiting you?** Getting info to our residents. We save so much paper, by not having paper notices up on bulletin boards. Saves time also. Our monitors are by the elevators so our residents read the info while they wait ### 11. Efficient Data Integration Enhances Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff U. **Reviewed Date:** March 23, 2026 **What do you like best about REACH Media Network?** I use REACH Media Network to display menus and marketing to our clients and guests. It works well pulling data from our existing systems, allowing local programming for displays. It's great that REACH can pull from our nutritional menu recipe site and display that information to our guests. The initial setup of REACH was very easy, as they took care of everything. Initially, it seemed hard to use, but after working with our account representative, I now feel confident in using and customizing the system for our operation. **What do you dislike about REACH Media Network?** The system seemed hard to use until working with our account rep. **What problems is REACH Media Network solving and how is that benefiting you?** I use REACH Media Network for daily communication within the cafe and to display menus by pulling data from our nutritional site, which improves client engagement and local programming. ### 12. Effortless Content Management and Reliable Performance with REACH Media Network **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher C. | Continuous Improvement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about REACH Media Network?** Most Helpful Features Simple Content Management: The intuitive interface allows for effortless creation, scheduling, and updating of content, making it easy to keep messages fresh and relevant.​ Real-Time Updates: Content can be published quickly—often within minutes—allowing for rapid communication across the organization.​ Flexible Formats: Users can display a range of information, from PowerPoint and Canva designs to social media feeds, interactive calendars, and more.​ Centralized Remote Management: Manage displays and content across multiple locations from a single dashboard, reducing administrative effort.​ Upsides of Using REACH Media Network High Reliability: The platform powers dozens of displays within our plant and network and is trusted for its stability and performance.​ Customization: Offers pre-made templates and customizable layouts, supporting tailored messaging to different audiences.​ **What do you dislike about REACH Media Network?** Least Helpful Aspects Limited Format Support: Some popular content types and integrations, like PowerBI on BrightSign players, are no longer available, restricting flexibility for data-rich signage needs.​ Occasional Device Issues: Users have reported needing to reset or reboot hardware players occasionally to resolve glitches and connection problems.​ Learning Curve: The interface, while robust, can be complex for new users or administrators to fully master, especially when configuring advanced features or multi-location networks.​ Time-Intensive Content Management: Keeping content fresh and organized across numerous displays and locations can be resource-intensive. Downsides of Using REACH Media Network Upfront and Ongoing Costs: Hardware and licensing can be expensive compared to traditional or simpler solutions, especially for small organizations.​ Technical Support Limitations: Occasional delays in resolving advanced technical issues may occur, with some users noting inconsistent syncing and required manual intervention.​ **What problems is REACH Media Network solving and how is that benefiting you?** Visual Controls The platform makes it possible to create and manage visually engaging signage with customizable layouts, zones, and integrated apps, allowing users to communicate complex data, KPIs, or visual alerts more effectively. With remote management tools, users can monitor, schedule, and update displays across multiple locations from a single dashboard. This helps maintain brand consistency and enables the rapid rollout of visual communications. These visual controls are valuable for keeping employees, guests, and customers informed, while also minimizing clutter and confusion, which in turn enhances engagement and compliance. Knowledge Sharing and Management REACH Media Network empowers organizations to instantly share news, dashboards, best practices, and operational updates, supporting knowledge distribution and alignment across teams or locations. Its integration with dynamic data feeds, calendars, social media, and file-sharing tools ensures that knowledge remains current and accessible, which is especially helpful for users who depend on up-to-date information for daily decisions. The platform’s permissions and user management features simplify the delegation of content creation and display control, making collaboration smoother and reducing bottlenecks. ### 13. Reach Is The Best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about REACH Media Network?** I am able to easily make changes as we have multiple devices. I can easily upload media and make changes with no hassles. We have had no issues with it. Teaching people how to use it is very easy and makes it that much more of a valuable tool. Set-up is very easy. If I have any questions customer support is great and they respond fast. **What do you dislike about REACH Media Network?** Nothing so far! I have been using it without issue for 3 years! **What problems is REACH Media Network solving and how is that benefiting you?** Easy to setup. Easy to use. Make changes on the fly. No need to set-up computers, can be managed from portal. If you want to use your own computers, set-up is super easy. **Official Response from Tristan Helleen:** > Thanks for your review. We are glad to hear it's easy for you to manage multiple locations. We are happy to help however we can, and are always here. Let us know how we can make your experience better! ### 14. Streamlines Communication, Perfect for Media Management **Rating:** 5.0/5.0 stars **Reviewed by:** Akai S. J. | Chief Executive Officer **Reviewed Date:** January 16, 2026 **What do you like best about REACH Media Network?** I love the storage capacity of REACH Media Network, which is amazing for me as a media director because I use a lot of high-resolution photos and moving imagery, which take up a lot of space. I have the room I need to share all my content without any issues. I also like that I can control the televisions and make communication specific to whichever location needs it. It's great for managing events at just one location without needing to publish across all monitors. Additionally, setting up REACH Media Network was pretty easy for us. Our IT person worked with the help desk, and the liaison was super accessible, helping us with any questions we had. The setup process was seamless. **What do you dislike about REACH Media Network?** I'm not sure if this is a REACH issue or if this is internal, but sometimes it feels like it's laggy. So it might be only as good as the WiFi bandwidth that you have at wherever you're using it. But other than that, it's a 10 out of 10. I love it. **What problems is REACH Media Network solving and how is that benefiting you?** REACH Media Network streamlines communication for those without email access, enhancing awareness. As a media director, I appreciate its storage capacity for high-resolution photos and videos, and the ability to control content visibility across locations. **Official Response from Tristan Helleen:** > Thanks so much for taking the time to share your experience and feedback, Akai, we truly appreciate it! We’re so glad to hear your setup process was seamless and that the software is supporting you well in your role as Media Director. That’s exactly what we aim for. If the players continue to feel laggy, please don’t hesitate to reach out. Our Support Team would be happy to dig in and troubleshoot to see what might be causing that. You can email us at support@reachmedianetwork.com, call 952-944-7727 (Option 4), or connect directly with your Account Manager. We’re always here to help and want to make sure everything runs smoothly for you! ### 15. Effortless Content Management, Needs Canva Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jim H. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about REACH Media Network?** I find content and player management with REACH Media Network easy, thanks to the configurable playlists and the ability to set expiration dates and times for content. The initial setup process was a breeze, making it simple to get started. **What do you dislike about REACH Media Network?** We had purchased and described because of the integration with Canva. Now that it's gone, we cannot be as efficient as before. Get Canva integration back. **What problems is REACH Media Network solving and how is that benefiting you?** I use REACH Media Network to display content for resort events and more, reaching our guests in a different way. **Official Response from Tristan Helleen:** > Thanks for taking the time to leave us a review, Jim. We're so glad to hear that REACH is easy for you and that the Canva integration has been helpful. Thanks again for the feedback! ### 16. Powerful Display Management, But Interface Needs Smoother Navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony D. | Director of Student Affairs, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about REACH Media Network?** I like the ability to manage a large network of displays, I like the ease of uploading assets and customize individual screens if needed. I like the output of and the options available to tailor the templates for display. **What do you dislike about REACH Media Network?** The interface is a little buggy still. I have run into screens that won't let me back out of or move forward in if I don't do everything a certain way. I often have to exit out the interface log back in when that happens. I think some features just aren't intuitive enough to know how to use them, it would be nice if a help feature could be accessed on certain features, I think sometimes some of the features feel like they are not clearly separated enough for a newer user to understand what is what. **What problems is REACH Media Network solving and how is that benefiting you?** It solves the problem of regularly updating information from a variety of different of locations but similar enough that there are come elements to manage but flexible enough to allow a bit of customization for each location. **Official Response from Tristan Helleen:** > Thanks so much for your feedback! We love hearing that managing your large signage network and keeping content fresh on your screens has been going well. We also appreciate your note about the interface; that’s great insight. Our team has recently started migrating clients to CMS 2.0, which offers smoother workflows, a more intuitive interface, in-app and self-guided training options, and plenty of new features and capabilities. Of course, our team is always happy to jump on a live training call anytime, too! Your Account Manager will reach out to walk you through CMS 2.0 and see if it might be a good fit for your team. There’s absolutely no rush; we’ll move at your pace when the timing is right. Thanks again for sharing your experience and for being part of the REACH family! ### 17. Effortless Communication with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about REACH Media Network?** I find REACH Media Network incredibly easy to use, which is vital for efficiently managing employee announcements such as promotions and company events. It allows us to communicate with a large number of employees who may not have access to their email, reaching those in the warehouse and production floor directly. What stands out the most is the excellent customer service. Whenever I have a question or face challenges, especially when trying to add images, the customer service representatives are consistently helpful and friendly. Their support makes using the platform even more rewarding, and it inspires a lot of confidence in the software. **What do you dislike about REACH Media Network?** N/A **What problems is REACH Media Network solving and how is that benefiting you?** I use REACH Media Network to communicate with employees who cannot access email, ensuring we reach those in the warehouse and production floor with important announcements. **Official Response from Tristan Helleen:** > Thanks for leaving a review, Cassidy! We strive to provide an easy-to-use platform for our clients, so we're happy to hear it's allowing you to communicate with employees. As you mentioned, our customer support is always here to help; if you have questions, feel free to reach out! Thanks again! ### 18. REACH Makes Video Content Management Smooth and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about REACH Media Network?** The REACH platform is designed with a user-friendly approach, offering a smooth and intuitive experience. It provides a robust set of tools for managing video content, enabling users to organize, edit, and control their media efficiently without unnecessary complexity. **What do you dislike about REACH Media Network?** It would be a valuable addition if the platform also included basic video editing tools. Integrating simple editing features could enhance the overall user experience and make REACH a more complete solution for video content management. **What problems is REACH Media Network solving and how is that benefiting you?** One of the challenges we faced was controlling the content being displayed across screens. With the REACH platform, this process becomes much easier, allowing for more efficient and synchronized management of content across multiple displays. ### 19. An easy transaction with training assistance along the way to a great looking end-product! **Rating:** 5.0/5.0 stars **Reviewed by:** JAKE K. | IT Specialist II, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about REACH Media Network?** The media player interface is quite straightforward and easy to navigate. As with any new software, there is a bit of a learning curve, but after some experimentation, it becomes intuitive. The customized templates that Reach created for us were excellent—simple to implement and easy to build upon. The staff were consistently friendly and provided support throughout the entire onboarding process. Starting from scratch with these players was not difficult; they were simple enough to program and design, allowing us to have them up and running within just a couple of days, which amounted to only a few hours of actual work. Overall, these tools have been a welcome addition, integrating seamlessly into our marketing and advertising program. Reach Players are reliable machines that we use every day to serve both our customers and our staff. **What do you dislike about REACH Media Network?** There isn't anything that we disliked, unless wanting to learn the interface options all at once and quickly were an option but it can be as complex or as simple as you want to make it. **What problems is REACH Media Network solving and how is that benefiting you?** We now have a real-time, live message board for our drivers, allowing us to provide updates, current company news, and other valuable information directly to them. This has been so effective that we are adding another unit for a different division, so we can offer the same services and information to another group of employees. With this system, we can also share aspects of our work that our customers don’t always see, such as our products and services in action on jobsites. We regularly post photos, links to videos, informational materials, and more. The media players have truly become live billboards for information—billboards that are actually appealing and engaging to look at! **Official Response from Tristan Helleen:** > Thank you for the amazing feedback! We’re thrilled to hear your onboarding experience was smooth and that your signage is making such a strong impact. We love seeing clients turn their screens into true communication hubs, and our team’s always here if you’d like to explore even more ways to build on what’s working! ### 20. Effortless Communication, Superior Response **Rating:** 5.0/5.0 stars **Reviewed by:** Robert R. | Senior Director Human Resources and DE&I, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about REACH Media Network?** I find REACH Media Network extremely easy to use and simple to set up, which makes the whole experience seamless right from the beginning. They have successfully made better communication possible with both owners and renters in our condo association. The functionality they offer is truly great, providing a smooth and efficient digital display experience. I also appreciate how responsive they are, always ready to address any issues or questions we might have. Additionally, the integration with our CTA feed is fantastic, further enhancing our communication capabilities. **What do you dislike about REACH Media Network?** Nothing **What problems is REACH Media Network solving and how is that benefiting you?** I use REACH Media Network to enhance communication with owners and renters via digital displays, finding it easy to use, functional, and responsive, with seamless integration with the CTA feed. **Official Response from Tristan Helleen:** > Thanks so much for taking the time to provide feedback, Robert. We love to hear that our digital signage software has been easy to use, and allows you to effectively update your residents and employees! If there is anything we can ever do to help, please let us know! Thanks again for the review! ### 21. Five Stars for Simplicity and Service **Rating:** 5.0/5.0 stars **Reviewed by:** David E. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about REACH Media Network?** Using REACH Media Network has been an absolute game-changer for us. From the start, the platform was incredibly easy to implement and integrate with our existing systems, which saved us both time and headaches. Day-to-day use is seamless—it’s so intuitive that our team quickly felt comfortable navigating the features without needing constant training. What stands out most is the balance between the wide range of features and how user-friendly everything is. We’re able to use it frequently without it ever feeling overwhelming. On top of that, the customer support team has been phenomenal—responsive, knowledgeable, and genuinely invested in helping us succeed. If you’re looking for a solution that combines ease of use, straightforward integration, strong features, and top-notch support, I can’t recommend REACH Media Network highly enough. **What do you dislike about REACH Media Network?** None that I can think of. REACH Media Network checks all the boxes we look for in this product for our team in our office. **What problems is REACH Media Network solving and how is that benefiting you?** REACH Media Network continually seeks new ways to help make the product easier, and always has terrific customer support. **Official Response from Tristan Helleen:** > Thank you for the amazing feedback, David. We’re so glad to hear REACH has been easy to implement, intuitive to use, and backed by the support your team deserves. Feedback like this keeps us motivated to keep innovating and delivering great experiences. If there is anything we can ever do to help, please let us know. ### 22. Easy to Use with Effective Student Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about REACH Media Network?** I really like being able to create fun announcements for the students to enjoy learning about what's going on at their school. It's really easy to use, and I highly valued when we were able to use Canva directly with REACH Media Network. Learning to use it was very easy, which I appreciate. **What do you dislike about REACH Media Network?** I used to be able to create and edit in the app through Canva and now I cannot. **What problems is REACH Media Network solving and how is that benefiting you?** REACH Media Network easily informs students of school happenings by displaying announcements and messages to students and visitors. ### 23. Ease of use with excellent support system **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Sales Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about REACH Media Network?** It was really great to have the instructor Ashley do a zoom meeting with our team prior to the first time using the program. Ashley was enthusiastic to answer our questions. That shows me that there is confidence in the program you are selling. The tutorial videos are very helpful. The layout page is AWESOME. Being able to drag things around on the screen is really cool and gives us more freedom to create our ideal board. The live feed options like sport, weather and news is really, really cool. **What do you dislike about REACH Media Network?** My only suggestions ever would be to make your support page easier to search. It's already very informative but sometimes I don't even know how to ask the right question but I'm not sure how you can program around ignorance lol. **What problems is REACH Media Network solving and how is that benefiting you?** We were going to have to update our reader board every day with different USBs, very inconvenient. The old reader board would only update changes at the top of the hour. REACH is immediate and that is great. When event change this is really helpful. **Official Response from Tristan Helleen:** > Thanks so much for your review, Jessica. We love hearing that our team has been helpful (Ashley is great!!) and that the tutorial videos are a useful tool. Your suggestion about making the support page easier is great! We've shared that with the team to think through ways we can make it more searchable. Thanks again for taking the time to share your feedback, we apprecaite it! ### 24. Good, responsive customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about REACH Media Network?** It's been a user-friendly platform that a person without extensive web expertise can learn to use and create attractive content. **What do you dislike about REACH Media Network?** By and large, I think it's an effective tool. It would be nice to have 24-7 customer service, as that could help resolve issues when they occur after hours or over the weekend. **What problems is REACH Media Network solving and how is that benefiting you?** Thus far, all of our needs have been met by what REACH already offers. We've been happy with the product. ### 25. Great Communication Tool for Campus Messaging and Outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Amber B. | Marketing & Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about REACH Media Network?** The platform is easy to navigate, schedule graphics, and is one of the most affordable we found to match our needs. The ReachMedia team is very responsive too for any issues which I appreciate! They have a great onboarding experience to ensure you are comfortable with the dashboard but also available at any time after for help. **What do you dislike about REACH Media Network?** One of the downsides is a small issue but would be nice if it were an available feature is approving a graphic or message before it goes live. Currently anyone signed up as a user can post and that limits control as we want to ensure any image, message etc is on brand for the University first. (All messaging and designs flow through our marketing team to ensure brand guidelines are met.) For this reason we decided to limit who can actually upload to the dashboard since there is not a built in approval first. For a smaller campus such as ours, this is not an issue but I could see it as a problem for a large campus with a hundred screens or more. **What problems is REACH Media Network solving and how is that benefiting you?** Prior we had TV screens connected to a single computer in the building it was located in. Typically there was 1 or 2 people who had access and they would display a powerpoint or a still image on the screen. It was not engaging and looked less than desirable for a higher learning campus. ReachMedia allows us to control messaging and outreach from anywhere via the dashboard with minimal support needed on the TV screens. Not only does it leave a nice impression, the branded screens look great and can easily share upcoming events, messaging, while maintaining a professional look and feel. **Official Response from Tristan Helleen:** > Thanks for taking the time to provide your feedback, Amber. I'm glad to hear that REACH has been a user-friendly and affordable option for your campus. When it comes to approving content, we actually do have that functionality. I'll have your account manager follow up with you to set things up. Thanks again for the review! ### 26. Very helpful app. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about REACH Media Network?** I like that I can use the platform to inform my residents of upcoming events, agency news and updates. **What do you dislike about REACH Media Network?** I don't have any complaints concerning this app. Once you learn to use it, it is very easy to navigate. **What problems is REACH Media Network solving and how is that benefiting you?** Making sure that the residents are informed about health awareness and upcoming events and important dates. I also love how easy it is to work on the platform. ### 27. Postal World Survey **Rating:** 4.0/5.0 stars **Reviewed by:** Paige M. | Owner, Package/Freight Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about REACH Media Network?** I have found it pretty easy to navigate. **What do you dislike about REACH Media Network?** I would like to preview the content individually or have the option to fast forward or rewind when previewing the content. Right now, you have to sit through the entire thing. We have several videos and images playing on one tv, and in order to make sure that it is working properly with the rest of the content, you have to wait and go through each slide or video. **What problems is REACH Media Network solving and how is that benefiting you?** I'm not having any problems. **Official Response from Tristan Helleen:** > Thanks for sharing your feedback! We’re glad to hear REACH has been easy to navigate. We appreciate your note on preview control. We’re always looking for ways to make content management faster and more flexible. We’ll share this with our product team for consideration in future updates. Thanks! ### 28. Great tool to engage global employees **Rating:** 4.5/5.0 stars **Reviewed by:** Roger S. | Change & Engagement Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about REACH Media Network?** Reach gives us a global platform to reach all employees with important news, event announcements and culture messaging that drives the business. We have set this up to incorporate content that is local, regional or global, giving us great flexibility. **What do you dislike about REACH Media Network?** There are two downsides. First, and this applies to all digital sign platforms, is the lack of metrics for readership. It's very hard to know what impact the signs are making. Second is the lack of accountability of my users to know who took what action. I want to know who specifically uploaded assets or changed a layout out. We know all the users, but can't identify who took what action. **What problems is REACH Media Network solving and how is that benefiting you?** Reach gives us a global platform to reach employees in all our locations. We eliminated the need to ask favors of colleagues in these plants when we needed to post global content. We can quickly and easily share a wide range of information, complemented by site specific information. **Official Response from Tristan Helleen:** > Thanks so much for taking the time to provide this feedback, Roger. We love to hear that REACH offers a way for you to share content globally with your locations, and that it seems easy to share that information as well. We appreciate you sharing the downsides you have experienced using our software. REACH continues to grow and evolve our software through clients sharing information like this. We will share your feedback with your account manager, and they will connect with you to discuss. Thanks again! ### 29. Effortless Remote Media Management **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus H. **Reviewed Date:** December 10, 2025 **What do you like best about REACH Media Network?** I like the web interface for pushing content to players remotely. It stands out because of its ease of applying profile and media to multiple players at once. Also, the initial setup of REACH Media Network was very easy. **What do you dislike about REACH Media Network?** n/a **What problems is REACH Media Network solving and how is that benefiting you?** REACH Media Network solves remote advertisement problems and lets me push content to players remotely. I can apply profiles and media to multiple players at once easily. ### 30. Great platform for simple signage solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Frank J. | AV Technician, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about REACH Media Network?** REACH is easy to use and integrate for simple signage solutions. If you're using standard apps and templates, you will find it very easy and cost effective to use. The customer support team is great at assisting with training and has a very quick response time. If you're looking for something easy to implement, cost effective, and easy for end users to use then this is great as long as you are not asking for complicated applications or connections. **What do you dislike about REACH Media Network?** REACH is not great for complicated integrations, such as various social media platforms. We've had issues with some of our socials. Also, the tiers for permissions are a lot fewer than we had expected. In order to separate permissions, you have to have different "facilities" for each set of permissions. That's complicated if you have a large facility with lots of different signs and permissions. There isn't a "per sign" option for permissions, or at least that we've been shown yet. **What problems is REACH Media Network solving and how is that benefiting you?** We have an easily accessible platform now that can be reached on or off campus. **Official Response from Tristan Helleen:** > Thanks for taking the time to leave us a review, Frank. We appreciate your feedback and insight; it's very helpful. We have recently made some changes to our software that will help with the permission pain points you mentioned. We will have your account manager connect with you and walk through the updates and how we can better streamline users and permissions for your organization. Please let us know if there is anything else we can help with! ### 31. Reach Media Digital Signage **Rating:** 5.0/5.0 stars **Reviewed by:** Dana D. | Director of Marketing, Admissions and Special Events, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about REACH Media Network?** REACH Media Network has been a wonderful opportunity to share lots of great information with our school population. The program is very easy to implement and use; I typically add new information daily. The Customer support team has been very responsive and helpful if I have had questions or needed assistance. **What do you dislike about REACH Media Network?** I have not had any issues with REACH Media. **What problems is REACH Media Network solving and how is that benefiting you?** This is not a problem but I have wanted to implement a ticker with information relevant to our school and they are helping solve this situation for me. **Official Response from Tristan Helleen:** > Thanks for the feedback, Dana. We are so glad the digital signage is helping get information and communication out to your school. If there is ever anything you want to try, or talk through other engaging ways to get information out to your students/staff/visitors - let us know! We are happy to help and want to ensure your digital signage is customized to your audience needs and a success! ### 32. Reach has been a great information tool for us to use at our Plant! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about REACH Media Network?** It is very user friendly. I keep a file saved on my computer desk top, and I add info that I want to show on our breakroom TV. It's easily transferred to reach **What do you dislike about REACH Media Network?** Sometimes I have to resize it several times before it shows correctly on the screen **What problems is REACH Media Network solving and how is that benefiting you?** Our employees feel more informed now, that they can read upcoming events, milestones, etc while they are on break. They also love the world news bar that continuously runs at the bottom of the screen. **Official Response from Tristan Helleen:** > Thanks for the great feedback! We’re so glad REACH helps keep your team informed and engaged. It sounds like your breakroom screens are doing their job! We appreciate your note on resizing content; feel free to reach out to your Account Manager or marketing@reachmedianetwork.com for quick tips to make that process even easier. We are happy to help! ### 33. Reach Media - Best Digital Signage Platform and i have tested a bunch. **Rating:** 5.0/5.0 stars **Reviewed by:** Sead M. | Workspace Collab Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about REACH Media Network?** Reach Media Network just works. It’s super easy to deploy, plays nicely with our systems, and their team is always quick to help when something comes up. I’ve worked with them on a few rollouts, and every time it’s been smooth sailing. Their docs are clear, their support is solid, and the platform is reliable. Honestly, it’s one of those tools you don’t have to think twice about—and that’s a win in my book. **What do you dislike about REACH Media Network?** Overall, Reach is solid—but if I had to point out a downside, it’d be the occasional hiccups with player upgrades and layout customization **What problems is REACH Media Network solving and how is that benefiting you?** Digital Signage and Wayfinding Screens. **Official Response from Tristan Helleen:** > Thanks for your review, Sead. We are happy to hear that your experience with REACH on several deployments has been successful. Our team is always excited to work with you and help out in any way we can. I can have your account manager reach out and see how we can improve the experience with player upgrades and layout customization. Thanks again for taking the time to leave your feedback. We appreciate it. ### 34. Engaging Displays Boost Patient Education, But Slide Management Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa Perini M. | Marketing & Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about REACH Media Network?** Patient education is paramount as a community health center. Big bright bold display boards grab our patient's attention having big QR codes so our patients can scan and learn more-driving traffic to or website is valuable. **What do you dislike about REACH Media Network?** Changing the order of the slides is an arduous task **What problems is REACH Media Network solving and how is that benefiting you?** I need slides in multiple languages and I can effectively communicate and for less money than having print materials in multiple languages **Official Response from Tristan Helleen:** > Thank you for sharing your feedback! We’re thrilled to hear REACH is helping boost patient education and engagement. We appreciate your note on slide management and will share that with our product team. Your Account Manager can also connect at any time to review workflows and help simplify the process. ### 35. Consistent and Reliable Platform, But Software GUI Needs Tweaks **Rating:** 5.0/5.0 stars **Reviewed by:** Larry S. | University AV Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about REACH Media Network?** It is a consistent and reliable platform **What do you dislike about REACH Media Network?** The network overall is great the software GUI could be tweaked **What problems is REACH Media Network solving and how is that benefiting you?** Affordable **Official Response from Tristan Helleen:** > Thanks so much for your feedback, Larry! We’re glad to hear you find REACH reliable and affordable. We appreciate your note on the GUI. Our new CMS 2.0 platform features an updated design and usability improvements. Your Account Manager would be happy to walk you through it at any time. Feel free to reach out to marketing@reachmedianetwork.com if you're not sure who your account manager is. Thanks! ### 36. Once set up, it just works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about REACH Media Network?** Once running, it works very well. As a developer, I was able to manipulate how/what the signage displays (CSS) to get it to look exactly as I wanted. Their customer support team is very responsive once contacted and does a good job with solving the issue quickly. **What do you dislike about REACH Media Network?** Finding the right person/email to contact is difficult as their website focuses on sales more than support. Finding install files to install it yourself is not possible, they appear to want you to reach out for every configuration change. On initial setup, I spent a lot of time in the "code behind" view writing custom CSS to change the spacing, colors, font of the text, so making changes could be difficult for some to do on their own. Lastly, 3rd-party integrations are not exposed on the dashboard, meaning if I want to change what appointments are visible in the calendar integration we use, I would be best served reaching out to have them do it rather than try to solve it myself. **What problems is REACH Media Network solving and how is that benefiting you?** Visitors walk in for their meeting and don't know what room it is in. They see the sign, they go to the room. Additionally, general promotions. **Official Response from Tristan Helleen:** > Thanks so much for taking the time to leave us a review. We appreciate your feedback. All of our customers are provided with a direct point of contact: a Project Manager to onboard them and a dedicated Account Manager, so you always know who to connect with for questions, comments, or concerns. If you don't know who your Account Manager is, please feel free to contact marketing@reachmedianetwork.com, and we will get you in touch with them right away. We want to ensure you are aware of your contacts at REACH for quick and easy communication. Your account manager can help provide any training, answer questions, and work with you to understand your goals and how our teams can help you achieve them. Feel free to reach out at any time if you have questions or are not sure who to contact. Thanks again! ### 37. Reach is an efficient and effective means of distributing communications about our events! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about REACH Media Network?** Like many who work in higher education, my weeks working in student life are extremely busy. Having a tool that allows me to quickly share information with the student body regarding our upcoming events and programming allows me to complete tasks in a manner that no longer takes up a large portion of my afternoon/evening. **What do you dislike about REACH Media Network?** This may be more of a "me" problem or even a tool that Reach already offers, but I am not someone who is very skilled at creating video content. I think it would be nice if there were a team at Reach who could help in creating some content like this to help partner organizations. When I was working in college athletics, I had worked with HeyHuda for similar purposes marketing external events at off-campus locations. While our athletics staff had our own personnel who created video content for us, the team at HeyHuda also offered assistance in this area if we ever needed it. **What problems is REACH Media Network solving and how is that benefiting you?** Allowing us to make more efficient use of our time by having control of what content goes up in our areas and how long that content stays in the rotation. I've worked with external companies in the past for promoting events off campus, and having to constantly reach out to ask for content to be rotated in and out was not only a pain, but it's a task that can be easily forgotten with how busy our weeks can get. **Official Response from Tristan Helleen:** > Thanks so much for taking the time to leave a review and share your experience and feedback. We love hearing that the REACH Media Network digital signage software lets you quickly communicate with your students on campus. Thanks for sharing the idea of creating content as a service. We will share this with our team, and if something changes or this becomes a feature we offer, we'll reach out. ### 38. Great Product at a Great Price! **Rating:** 5.0/5.0 stars **Reviewed by:** Greg W. | Vice President of Operations and Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2023 **What do you like best about REACH Media Network?** Easy to use, economical, and great support team! **What do you dislike about REACH Media Network?** Nothing. So far the product has lived up to my expectations. **What problems is REACH Media Network solving and how is that benefiting you?** We needed a way to get communication out to employees, especially those who do not have company e-mail. **Official Response from Tristan Helleen:** > Thanks so much for your feedback, Greg. If there is ever anything we can do to help, please let us know! ### 39. REACH is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about REACH Media Network?** Easy to use, easy to learn, very customizable, capable of promoting a wide variety of our content. Great customer support. **What do you dislike about REACH Media Network?** Expand upon the calendar settings, currently, the calendar feature is good but doesn't 'wow' me. I'm also partial to the previous dashboard UI. **What problems is REACH Media Network solving and how is that benefiting you?** Our resort is able to promote content quickly and in captivating fashion. **Official Response from Tristan Helleen:** > Thanks for the feedback! We’re glad REACH makes it easy to showcase your resort’s content. We appreciate your notes on the calendar and dashboard. Our team’s always refining those features, and your Account Manager can connect at any time to review workflows, understand what’s working well (and what’s not), and offer extra training if helpful. Feel free to reach out! ### 40. Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about REACH Media Network?** The support staff is amazing. Our technology team is a new section for our department as we try to bring the department into compliance with the larger organization's technology guidelines. We began taking over all of the smaller technology initiatives that had been handled by end users and REACH was one of those initiatives that had been overlooked. Trying to get the systems back to fully functional seemed like a large task at first since we have almost 30 devices spread out across our city, but working with the support team made this task a breeze. We got all of our sites back online and up to standard within 2 weeks thanks to Joe and Austin's amazing support. As fast and efficient as they were we probably could have accomplished this within a couple of days, the slowdown was on our end. Thankfully the staff was patient with us and understanding that nothing moves fast in municipal government. I can't understate how easy the support staff made this transition. **What do you dislike about REACH Media Network?** I honestly have nothing negative to say about REACH. It is easy to use, easy to implement, has all of the features you could need, and the support staff are experts at their craft. **What problems is REACH Media Network solving and how is that benefiting you?** The system allows our community centers to display their specific schedules as well as information about our department as a whole. **Official Response from Tristan Helleen:** > Thanks so much for taking the time to share your experience. We are happy to hear that Joe and Austin were helpful and were able to help you and your team get back up and running. We appreciate the feedback, and if there is anything we can do to help - please reach out! ### 41. Effective Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2024 **What do you like best about REACH Media Network?** We use this to communicate with our employees out on the production floor. The platform is easy to use. The customer support is very helpful. **What do you dislike about REACH Media Network?** I don't have any downsides. I have found the platform easy to use and the customer service to be helpful. **What problems is REACH Media Network solving and how is that benefiting you?** We needed a way to communicate with our employees who are working in the plant and do not have easy access to their emails. **Official Response from Tristan Helleen:** > Thanks for taking the time to leave a review, Cassidy! If there is ever anything our team can do to help, please let us know! ### 42. Great for spreading news and awareness **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about REACH Media Network?** I like that I can upload special notices to the various departments in my organization. The tutorials do a great job of explaining how to do everything. We have the REACH TV apps running all day everyday since the organization is 24 hours. **What do you dislike about REACH Media Network?** If I had to nitpick, I would say that it's not easy to clean up drop down menus without involving support. **What problems is REACH Media Network solving and how is that benefiting you?** REACH makes it very easy to relay news and events in my organization. **Official Response from Tristan Helleen:** > Thanks for taking the time to provide your experience and feedback. We would love to explore the pain point of cleaning up drop-down menus and see if we can create a better user experience for you. Please email us at marketing@reachmedianetwork.com, and we can have your account manager connect and see what we can do! Thanks again for your review. ### 43. REACH Media Network is a Great Addition to Our Office **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle P. | Project Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about REACH Media Network?** We've had Reach media for about three years and it is great. We have announcements for individual work anniversaries display and it's easy to upload, program, and then remove if the person resigns. Overall we really like the functionality of REACH media. We have two different displays with it on them and could have different content if we want. The team continues to contact us to see if we need anything. I like that they ask for recommendations to make things better and actually take the advice. **What do you dislike about REACH Media Network?** There is still nothing I dislike. I would like to be able to make some media recurring by year, hopefully they will add this ability. **Recommendations to others considering REACH Media Network:** I recommend letting them set up a demo account for you to try it out for yourself. It really is the most versatile for the best price that I found and I researched a lot because we have people with completely different skillsets that need to use this app. They offer great training and we can reach out for help at anytime without additional costs. **What problems is REACH Media Network solving and how is that benefiting you?** We are able to display messages to employees, share important calendar events, and let clients see messages about our firm that they might not have already known. Our office feels more connected to important information, we plan to have a rotation of health and safety messages in the near future. **Official Response from Tristan Helleen:** > Thanks so much for the review, Danielle! We love it when clients share how they use their digital signage, and I love the idea of using the screens to celebrate work anniversaries and highlight employees! Sounds like you're crushing it by sharing important events and information for your office! Thanks again for sharing your experience and suggesting utilizing the free demo! ### 44. Reliable and easy-to-use digital signage solution for corporate communication **Rating:** 5.0/5.0 stars **Reviewed by:** Lisette O. | Executive Administrative Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about REACH Media Network?** REACH Media Network has made it so much easier for us to share visual content across our organization. The platform is super user-friendly, the templates are easy to customize, and it works really well with the tools we already use. **What do you dislike about REACH Media Network?** If I had to pick something to improve, I’d say the reporting tools could be a bit stronger. It would be really helpful to see more detailed insights on how content is performing in different locations. **What problems is REACH Media Network solving and how is that benefiting you?** We use REACH Media Network to keep employees informed and engaged through digital signage across different locations. we’re able to push out announcements, reminders, and visual content that actually gets noticed, which has really helped improve communication and awareness across the organization. **Official Response from Tristan Helleen:** > Thanks so much for taking the time to share your feedback, Lisette. We are happy to hear that our digital signage software has made communication easier for your organization. We appreciate the feedback on reporting tools. When functionality and capability requests like that are shared with us, we make note of it and hope to add it to the development queue in the future. Please keep sharing with us! ### 45. The REACH Media Network is a great platform! By far the most user friendly digital signage system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about REACH Media Network?** Very user friendly system and fantastic support staff. This is our 3rd digital signage system over the past several years, the previous services were greatly lacking compared to RMN. When we first switched over to RMN, we were able to keep our existing players and the implementation of their system was quick and painless. **What do you dislike about REACH Media Network?** No downsides that I have ever come across! **What problems is REACH Media Network solving and how is that benefiting you?** None **Official Response from Tristan Helleen:** > Wow! Thanks so much for sharing your digital signage journey. We are glad to hear our CMS and team have been user-friendly and helpful. Ensuring our clients are supported and their digital signage is successful is always our highest priority. If there is ever anything we can help with, please let us know! ### 46. Exceptional advertising platform and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne M. | Web & Digital Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about REACH Media Network?** At Membertou Advertising, we've always strived to deliver stable and attractive promotional advertising on our displays for our clients. Partnering with Reach Media has been the right call from the beginning. Their flexible software provides the reliability and flexibility we need to promote impactful ads that stand out. What truly sets Reach Media apart is their exceptional customer service. Our account manager, Dean Running, has been an invaluable resource, consistently going above and beyond to ensure our needs are met with efficiency and expertise. Additionally, Tyler Storm, our original representative before being promoted (congratulations again, Tyler) has been there every step of the way. Thanks to Reach Media, we've been able to enhance our advertising displays and exceed our clients' expectations time and time again. We highly recommend Reach Media to any business looking for a dependable partner in promotional advertising. Membertou Advertising Team **What do you dislike about REACH Media Network?** Not so much a "dislike", but rather a request that would ultimately, make Reach the absolute best product for our purposes is if we could schedule several ads from a client, but have them only appear one ad per rotation. For example, if a client submitted 5 ads to us, but only wanted one to play per rotation of ads at a time. This enables a client to pay the same for one space lotted, but submit as many ads as they wish. This feature is frequently requested by our clients as it allows them to pay us for one ad placement, but cycle through various variations of their ad (so users are not seeing the same ad too frequently). **What problems is REACH Media Network solving and how is that benefiting you?** Keeping up to date on the latest trends, and being proactive with security fixes. **Official Response from Tristan Helleen:** > Thanks for the excellent feedback and review, Wayne! We love hearing that our software provides you and your team the flexibility and reliability you want. Our #1 priority is customer support and helping our clients make their digital signage successful, and you're right—Dean and Tyler do an incredible job of providing that! I will pass along your request to your account manager so we can note it and add it to our list. We love receiving ideas and wishes from our clients; it's how we continue to evolve and grow our software based on suggestions from our clients! Thanks again for taking the time to leave such an informative review; we appreciate you! ### 47. saves me a lot of effort in monitoring our TV feeds from my desk which saves me a lot of walking. **Rating:** 4.5/5.0 stars **Reviewed by:** James V. | Desktop Support, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about REACH Media Network?** being able to check all our TV feeds from my desk without having to walk around **What do you dislike about REACH Media Network?** I haven't found anything YET but i'm still learning a lot with the application. **What problems is REACH Media Network solving and how is that benefiting you?** allowing me to QUICKLY check and resolve video feeds **Official Response from Tristan Helleen:** > Thanks for taking the time to leave a review, James. We're happy to hear that the REACH software is saving you time by being able to manage and control your screens remotely from the Dashboard. As you dig in more, feel free to let us know if we can help along the way or if you would like additional training. Unlimited training and support are always included! ### 48. Great Way To Communicate for an Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy L. | Marketing Project Specialist (I handle all of our Internal Communications), Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about REACH Media Network?** Ease of use - you can do so many things with Reach! The training that is provided to new users within the organization is thorough and easy to understand. Our representative is always available to help and troubleshoot whatever we need. Support has been really great getting us back up and online when we have issues. Overall great expierence for our company! **What do you dislike about REACH Media Network?** Nothing to say here - we've been very happy **What problems is REACH Media Network solving and how is that benefiting you?** We have 12 sites that use Reach - and ANY time one of the Reach systems go down, we are always able to contact and reach someone for help - that is amazing! This helps us stay online and our internal communications as well throughout the org. **Official Response from Tristan Helleen:** > Hi Mandy! Thanks so much for taking the time to leave us a review. We're so glad to hear our team has been available and helpful whenever needed; customer support and success are always our #1 priority! Kudos to you on managing 12 digital signage locations!! If we can ever help in any way, feel free to reach out to us. Thanks again for the feedback! ### 49. Great Way to Market to Our Members **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. | Executive Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about REACH Media Network?** Marc and his staff are very responsive to any needs, technical issues, or questions that I may have about the product. Marc takes time out of his busy schedule to check-in and makes sure that the product is working as it should. The changes on the user interface made it much easier to use and cleaner to navigate. We are nowing using Reach at all of our facilities and that is due to the ease of implementation and intregration with Marketing. Overall, I think it's a great product that meets our needs within our facility. **What do you dislike about REACH Media Network?** I think a couple of things that could change to make it user friendly. One, it would be nice to get notifications if one of the boxes is not communicating with the server. Lastly, an app that allows for changes from your mobile device. **Recommendations to others considering REACH Media Network:** Learn the product and use the help ticket to get any issues resolved. The response time is very quick usually less than one buisness day. **What problems is REACH Media Network solving and how is that benefiting you?** I feel that our members can get a wider variety of marketing materials for our branch and the association as a whole than with a wall filled for our members. Members have a greater understanding of programs offered or can inquiry to staff about programs. We have seen our registration numbers increase in youth sports and other youth programs. We are working on using the screens more during our Annual Campaign to raise awareness about the YMCA and how we impact our community. ### 50. A good foundation **Rating:** 5.0/5.0 stars **Reviewed by:** Betsy R. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2021 **What do you like best about REACH Media Network?** UPDATE: We have been a customer for three years now and have expanded successfully, as intended. There are two smaller locations for additional expansion that I'm hoping to tackle in the next 1-2 years. We are a new client; their customer service has made the biggest impression so far. The initial sales process and onboarding has been very easy, which is a pleasant surprise. It is also the perfect fit for us, to use as a foundation and then add on additional locations/functionality in the future. **What do you dislike about REACH Media Network?** Thus far, I have not found anything to dislike. I have to get back to you (maybe). **Recommendations to others considering REACH Media Network:** I strongly recommend doing your due diligence and get demos/proposals from other digital signage companies. We had a team go through five. Reach, for us, was the front runner from the beginning. Based on our skillset and needs, it was the best choice for us. I realize that this comment is very general to the overall decision-making process and not necessarily specific to Reach; however, I think it is crucial to the decision-making process. **What problems is REACH Media Network solving and how is that benefiting you?** It is helpful to our customers by offering entertainment, advertising, and important messaging. Previously we had a third party manage these monitors and there were a lot of problems. Now the service is more reliable, which makes advertisers happy. There is a lot of value for the advertiser which translates into a healthy revenue stream for us. **Official Response from Tristan Helleen:** > Thank you for the fantastic feedback and for being part of the REACH family for the past three years! We’re thrilled to hear your network has expanded successfully and that our platform continues to support your goals. We’re excited to keep growing with you! If you ever need anything or have questions, we're always here. ## REACH Media Network Discussions - [On the announcements page, instead on Next Page, can you just use page numbers. Ex: 1,2,3,4 ...](https://www.g2.com/discussions/on-the-announcements-page-instead-on-next-page-can-you-just-use-page-numbers-ex-1-2-3-4) - 1 comment, 1 upvote - [What is the best recommended way to create custom slides/anncouncements?](https://www.g2.com/discussions/what-is-the-best-recommended-way-to-create-custom-slides-anncouncements) - 5 comments, 1 upvote - [View REACH Media Network pricing details and edition comparison](https://www.g2.com/products/reach-media-network/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-06+02%3A47%3A36+-0500&secure%5Bsession_id%5D=34e8b14a-9e7c-4497-84a2-615089f5dd66&secure%5Btoken%5D=63d8abf5b123e8fa1ef85825e5423930075b6999c1f587bc0f7f7cc89618bc89&format=llm_user) ## REACH Media Network Integrations - [ACTIVENet](https://www.g2.com/products/global-payments-activenet/reviews) - [Ad Astra](https://www.g2.com/products/ad-astra/reviews) - [Alertus Unified Mass Notification System](https://www.g2.com/products/alertus-unified-mass-notification-system/reviews) - 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[YouTube Live](https://www.g2.com/products/youtube-live/reviews) - [Zoomable Treemap](https://www.g2.com/products/zoomable-treemap/reviews) - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) ## REACH Media Network Features **Platform Basics** - Remotely Content Management - Content Scheduling - Multi-User Access **Platform Content** - Media Formats - Media Editor **Platform Interoperability** - Hardware **Platform Additional Functionality** - Screen Grouping - Asset Management Integration - Network Reporting **Agentic AI - Digital Signage** - Cross-system Integration ## Top REACH Media Network Alternatives - [OptiSigns](https://www.g2.com/products/optisigns/reviews) - 4.7/5.0 (3,635 reviews) - [Yodeck](https://www.g2.com/products/yodeck/reviews) - 4.7/5.0 (3,035 reviews) - [Rise Vision](https://www.g2.com/products/rise-vision/reviews) - 4.7/5.0 (963 reviews)