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RazorSync Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find RazorSync's client management effective for tracking customers and managing schedules efficiently. (1 mentions)
Users find RazorSync to be fast and efficient, highlighting its overall ease of use in their operations. (1 mentions)
Users find RazorSync's Scheduling Management beneficial for efficiently tracking customers and managing schedules. (1 mentions)
Users love the user-friendly interface of RazorSync, appreciating its speed and efficiency in getting tasks done. (1 mentions)
Users experience slow performance with RazorSync, as it sometimes takes a while to load. (1 mentions)

Top Pros or Advantages of RazorSync

Top Cons or Disadvantages of RazorSync

Cierra S.
CS
Cierra S.
Service Representative
Small-Business (50 or fewer emp.)
"Razorsync sometimes has some buffering issues, but other than that it's usually fast and efficient."
5/5
What do you like best about RazorSync?

Its fast and efficient and also easy to use. Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Sometimes Razorsync takes a while to load. Review collected by and hosted on G2.com.

SM
sadie m.
Office Manager
Small-Business (50 or fewer emp.)
"Great Experience!"
4/5
What do you like best about RazorSync?

Helpful with keeping track of customers and schedules Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

It will take notes from one profile to another Review collected by and hosted on G2.com.

NB
Nicholas B.
Account Support Manager
Mid-Market (51-1000 emp.)
"Good but limited"
2.5/5
What do you like best about RazorSync?

A lot of features; full of robust editing ideas Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Little room for growth; GPS constantly had issues Review collected by and hosted on G2.com.

Rachel M.
RM
Rachel M.
Office Manager
Small-Business (50 or fewer emp.)
"Comprehensive and User Friendly Software"
5/5
What do you like best about RazorSync?

I love that it covers everything from start to finish. You enter the customer, create the WO, Let the customer know digitally when on the way, invoice and estimate - everything, all in one place! You can pull a variety of reports and it will communicate with other software that you already use. We also love the scheduling feature and setup. You can see all your employees appointments for the day, which makes it clear who can go where! Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

The only thing I think RazorSync could work on would be more customizations for invoice and estimate layouts. They only have the one template for each and you can't customize them. They aren't very aesthetically pleasing, so we end up sending them to our customers via another software we use. Review collected by and hosted on G2.com.

Verified User in Alternative Dispute Resolution
AA
Verified User in Alternative Dispute Resolution
Small-Business (50 or fewer emp.)
"Software always going down. Holds work production up."
0/5
What do you like best about RazorSync?

It has great record keeping, but that's the only thing I like best Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Do not work most the time and in extreme busy times it fails us alot. Review collected by and hosted on G2.com.

MAIRA T.
MT
MAIRA T.
SET UP OPERATOR
Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Nothing "friendly" about this software!!"
3/5
What do you like best about RazorSync?

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue. Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

I learned very quickly that Quickbooks was not as integrated as I was led to believe. I had to do a lot of manual entries which was time consuming. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Not user friendly "
0.5/5
What do you like best about RazorSync?

It offers integrations with QuickBooks for payroll and billing. Maybe it wasn't set up well at my place of work. I did like that customer service was prompt and that they did have courses available for training purposes. Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Again, maybe it wasn't properly set up on my place of work, and I was never able to use it to its full capacity. To my personal experience, the integration never happened, I still had to bill and create payroll manually on my QuickBooks side. Review collected by and hosted on G2.com.

DF
Dave F.
Small-Business (50 or fewer emp.)
"We have used Razorsync for a year. Dispatch works. I would not recommend it to HVAC contractors."
0/5
What do you like best about RazorSync?

Dispatch, web-based, Quickbooks integration, customer service Review collected by and hosted on G2.com.

What do you dislike about RazorSync?

Quickbooks integration is not as functional as I hoped, affecting reporting, auditing, and KPI calculation. Review collected by and hosted on G2.com.