What do you dislike about Quartile?
Our company started working with Quartile in March 2024, optimistic that their services would help drive growth for our Amazon product sales. We had bi-weekly check-ins with an account manager, expecting results. Unfortunately, our experience with Quartile fell far short of expectations.
Throughout 2024, our Amazon product sales stayed completely flat month-to-month. Compared to 2023, there was literally zero improvement in revenue. Despite the ongoing stagnation, Quartile did not offer any actionable strategies or meaningful insights to move the needle. After months of lackluster results and no return on our investment, we decided to cancel our service.
Here’s where things got even worse:
We canceled a full week before the start of the next billing cycle, assuming this would end our partnership cleanly. Instead, Quartile informed us of their 30-day notice requirement hidden in the fine print of their contract. This policy meant we were charged for an additional month of service—despite the fact that no services were rendered, nor were they needed.
Quartile refused to negotiate or make exceptions, citing "policy" as the reason. This rigid and customer-unfriendly approach adds insult to injury for a service that failed to deliver results in the first place.
To anyone considering Quartile:
* Be prepared to comb through their fine print, as their policies will penalize you even if their services don’t work as promised.
* Don’t expect flexibility or fairness if you decide to cancel.
* In our experience, you could end up paying for absolutely nothing.
I wouldn’t recommend Quartile to anyone serious about improving their business. Proceed with caution, and make sure you understand what you’re signing up for because they certainly won’t prioritize your success—or satisfaction. Review collected by and hosted on G2.com.