PSP Enterprises Pricing Overview

We’ve used PSP since 2020, and over that time PSP has transformed our approach to market intelligence with blind and anonymous interviews, sales training and market intelligence analysis that has won the trust of our sales people and our executives. Their balanced interview techniques delve into customer issues thoroughly, exploring unmentioned areas without leading, and providing clarity on individual deals as well as broader market trends. This approach ensures strategic prioritization based on real business impact.

PSP’s consultants know our space and the complicated history of legacy products that our customers use. This depth is obvious to the person being interviewed, so they quickly start to talk “inside baseball” about what motivated their evaluation and move quickly from generalities to the specific issues that drove the business.

PSP’s technical depth also makes them very adaptable to our changing needs. We’ve used PSP to help us launch several new strategic initiatives, and they did it with minimal briefings from us because they understood the market and technology well enough that all we had to do was explain our strategy and they could create a new interview guide and start interviewing our new customers immediately.

Last but not least, PSP works really hard to make our program successful. Executing win/loss requires a lot of disciplined operational focus, and PSP’s program management and CRM integration help us keep the program moving efficiently. Especially when we are executing new product launches, there are never enough customers to interview. They help us review our candidate deal list to identify potential interview candidates. PSP treats every contact like gold, and creatively finds ways to interview people who at first seem unreachable. They consistently achieve surprisingly high response rates. Review collected by and hosted on G2.com.

Honestly, there really is nothing to dislike. I am always excited to open an email from PSP to read a new interview because I know, win or lose, that I am going to learn something important. Since 2010, I have worked for three companies that have used PSP and seen hundreds of their interviews and dozens of executive reports. They have been extraordinarily consistent. They nailed their basic methodology from the start and continually built on that with new ideas for analysis and insights they can provide. It’s been a pleasure to work with PSP and to evolve with them over that time. Review collected by and hosted on G2.com.