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Prove Reviews & Product Details

Trusted by 1,000+ leading companies to reduce fraud and improve consumer experiences, Prove is the world’s most accurate identity verification and authentication platform. Prove is the modern way for businesses to enable their customers to prove their identities with just a phone. Prove offers phone-centric solutions that enable its clients to acquire new consumers and engage with their existing consumers by removing friction while bolstering security and enhancing consumer privacy and consumer choice. Prove's solutions are used by more than 1,000 businesses across diversified industries, including banks, financial services, digital marketplaces, fintech, healthcare, insurance, and e-commerce. Our solutions allow companies to establish trust across the customer journey: Prove Pre-Fill - Helps companies onboard and verify customers up to 79% faster. Pre-populate application forms with verified identity information, reducing consumer friction and fraud. Optional KYC checks. Prove Identity - Confidently verify consumers' identity with just their phone, no document scans or selfies needed. Reduce friction and control fraud. Prove Auth - Move beyond passwords and OTPs with an authentication solution solution that's simple, secure, and more cost-effective than legacy authenticators. Frictionlessly authenticate from any channel. Prove Identity Manager - A real-time registry of phone identity tokens that helps clients manage their consumers' phone numbers and other identity attributes through lifecycle changes. Prove Verified Users - Verifies and persists check marks to drive growth on digital marketplaces and give users peace of mind. Multi-factor Authentication: - Standard SMS & Voice OTPs - Instant Link™ (authenticate through SMS link without needing OTP) - Mobile Auth™ (authentication via cellular networks; passive method for passwordless login) - Voice Biometrics – Match against a consumer’s voice for authentication - Push Authentication – App-based method to prove Possession, can also pull in behavioral biometrics, device (PKI), and environmental (Wi-Fi, Bluetooth, network) signals - Secure transactions across multiple digital servicing use cases, including login, high-risk transactions, call center, and passwordless login

Product Website

Seller

Prove

Languages Supported

German, English, French, Spanish, Chinese (Simplified)

Product Description

Prove is the modern way of proving identity with just a phone number and is used by over 1,000 enterprises and 500 financial institutions worldwide, including 9 of the top 10 US banks. With 1 billion+ consumer and small business identity tokens under continuous management, Prove’s Phone-Centric Identity™ platform helps companies mitigate fraud while accelerating revenue and reducing operating costs across all channels. Prove’s omnichannel solutions are available in 195 countries.

Overview by

Jennifer Chang

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Prove Media

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Official Downloads

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How to Achieve More B2B Customer Growth With Prove Pre-Fill® for Business

Ensuring Trust and Safety in Digital Customer Identification

How Prove Pre-Fill® Accelerates the Customer Onboarding Experience

Prove Reviews (37)

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Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/19/2025

"Great experience so far"

4/5

What do you like best about Prove?

As someone deeply involved in fraud strategy, I appreciate how Prove's identity verification and authentication solutions go beyond static identifiers by leveraging real-time mobile signals. This approach drastically reduces false positives while enhancing user trust—a rare combination in the fraud prevention space.

Their ability to provide deterministic identity signals using the mobile device as a proxy for trust is game-changing, especially in an era where synthetic identity fraud and account takeover attempts are increasing. Prove’s Trust Score and passive identity verification not only streamline the customer onboarding process but also help businesses make smarter, risk-aware decisions without sacrificing conversion rates. Review collected by and hosted on G2.com.

What do you dislike about Prove?

One aspect I dislike about Prove is the additional cost associated with retro studies or historical data analyses. In many cases, these studies are essential for evaluating performance, tuning fraud strategies, or building a business case for continued investment. Charging separately for retro studies—especially after already paying for the core product—can feel restrictive and may discourage deeper analytical exploration or collaboration between teams. Review collected by and hosted on G2.com.

What problems is Prove solving and how is that benefiting you?

Prove solves key challenges in identity verification and fraud prevention by leveraging mobile intelligence and real-time trust signals. This enables us to reduce synthetic and third-party fraud, minimize false positives, and streamline customer onboarding with passive, frictionless verification. As a result, we make faster, more accurate decisions while improving both fraud capture and user experience. Review collected by and hosted on G2.com.

John S.

Senior Manager, Product

Enterprise (> 1000 emp.)

8/14/2025

"Great partnership + cutting edge tech"

4.5/5

What do you like best about Prove?

The partnership we at BetMGM have with Prove is my favorite part. They are an awesome group of people and loads of fun. On top of that, they are extremely knowledgeable about all their solutions. Review collected by and hosted on G2.com.

What do you dislike about Prove?

Not that much... One thing on my wish list is perhaps a little more proactive with getting in front and scheduling Quarterly Business Reviews. Review collected by and hosted on G2.com.

Leandro Marcelo L.

Director of Product | Payments • Digital Security • Loyalty Platforms • Consulting

Mid-Market (51-1000 emp.)

8/28/2025

"Prove is supporting Elo to built a great ecosystem in Brazil."

5/5

What do you like best about Prove?

The solution meets the customer’s expectations Review collected by and hosted on G2.com.

What do you dislike about Prove?

We could built more products to enhance the customer loyalty. Review collected by and hosted on G2.com.

CHINMAI MARODIA .

Sales Manager

Enterprise (> 1000 emp.)

10/24/2024

"Is Authentify really Authentic?"

3.5/5

What do you like best about Prove?

Authentify provides customizable authentication by leveraging the sensors, computational power, and communication channels of a smartphone. It overcomes keystroke loggers and other risks, provides an authentication method that users will adore, and does away with the need to type passwords. Review collected by and hosted on G2.com.

What do you dislike about Prove?

Even though it's new and occasionally visible, problems are resolved promptly. While help is reasonably responsive, waiting on support while interacting with customers can occasionally be a bit inconvenient. I do notice quick implementation of Authentify's input, and this is actually true of most tech right now. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

4/23/2025

"Great product/service"

4.5/5

What do you like best about Prove?

Great for identity proofing employees and customers Review collected by and hosted on G2.com.

What do you dislike about Prove?

We did not have any downsides. We implemented for a client and they love it. Review collected by and hosted on G2.com.

Verified User in Consulting

Mid-Market (51-1000 emp.)

3/28/2024

"Great service"

5/5

What do you like best about Prove?

I like that authentify allows you to skip filling out lengthy forms and that you can verify different businesses like websites or apps that partner with them. It feels safe and trusted Review collected by and hosted on G2.com.

What do you dislike about Prove?

Sometimes there is limited availability with what is offered on Authentify, and there can be some tech issues sometimes. I'm usually not worried about privacy concerns but that could be something that comes up too Review collected by and hosted on G2.com.

Jitender A.

Software Tester

Mid-Market (51-1000 emp.)

11/14/2023

"Authentify for identity verification solution"

5/5

What do you like best about Prove?

I love to use authentify which provides solution to organization for identity verifactions Review collected by and hosted on G2.com.

What do you dislike about Prove?

Nothing like dislike about authentify , all are fine in this Review collected by and hosted on G2.com.

Shivangi A.

Sales and Marketing Support Coordinator

Mid-Market (51-1000 emp.)

11/20/2023

"My secure authentication experience"

4.5/5

What do you like best about Prove?

okay so first of all, as far as i know about this software. This is all related to the authentication of virtual world for example it will authenticate your data, contacts, Leads and everything so that your all data will be secure and safe. it is easy to install or implement. so many feauture you can explore. and the cutomer support that is very good. Review collected by and hosted on G2.com.

What do you dislike about Prove?

according to me its quite expensive. other than that everything is fine. Review collected by and hosted on G2.com.

Nathalie M.

Tax Manager

Mid-Market (51-1000 emp.)

12/19/2023

"Best way to protect and authenticate your identity"

4.5/5

What do you like best about Prove?

Once installed, it's user friendly and the application is compatible with my smart phone. I feel like there is an added layer of protection when trying to access my private and confidential information Review collected by and hosted on G2.com.

What do you dislike about Prove?

There isn't much I dislike, only that it renders accessing something that should be quick more involved Review collected by and hosted on G2.com.

What problems is Prove solving and how is that benefiting you?

Authentify is helping solve fraudulent access and potential hacks into personal and sensitive data by verifying identity. As consumerism and businesses go more and more online, the risk for cybercrime increases exponentially and as a result, consumers need applications that can protect their identity Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

4/6/2024

"Authentify Review"

4.5/5

What do you like best about Prove?

I have using Authentify from past 2 weeks, it is very easy to use and implement. AS it provides number of features, i have use it for Risk factor authentication.The ease of integration with my codebase is very seemless. I have use it frequently. Review collected by and hosted on G2.com.

What do you dislike about Prove?

I have seen that customer support is not good for Authentify. It can be improved. Review collected by and hosted on G2.com.