protel PMS Reviews & Product Details

Comprehensive Hotel Management: Integration: User-Friendly Interface: Reporting and Analytics: Mobile Accessibility: Protel is a leading PMS solution with an all-in-one hotel management solution, offering ease in reporting and analysis, mobile accessibility, and a user-friendly GUI. Review collected by and hosted on G2.com.

Cost, complexity, customization is tiring, support and training modules are not quite clear. Data security needs a look. Review collected by and hosted on G2.com.

You can tell ppl who designed it understand hospitality operations

Love the dark mode!

Easy to use, learn and teach, yet very complete Review collected by and hosted on G2.com.

I cannot think of anything not working well right now Review collected by and hosted on G2.com.

What is best about this software is that you can generate report on almost everything which makes it easy for you to do analysis. Review collected by and hosted on G2.com.

It is expensive as compared to is rivals in the market. Review collected by and hosted on G2.com.

I like the interface where you can see inhouse arrivals and departures on one page Review collected by and hosted on G2.com.

It's not very straightforward to new users. Review collected by and hosted on G2.com.

This PMS has been a life saver, it has a vast amount of options and it is very easy to use this platform. It has a lot of data points and all the hotel team members are able to use this efficiently Review collected by and hosted on G2.com.

More functions/reports should be added. We have not seen any real changes since we started using this. Review collected by and hosted on G2.com.

Protel PMS offers best experience for their guest. Best thing is they provide both cloud as well as on premise version to keep track of everything. They have so much to offer like digital booking, invoicing etc. Review collected by and hosted on G2.com.

The most dislike about Protel PMS is sometimes they took too long to respond to their customers as customers got irritated. So this is not the way to deal, if someone is running a big forum. Review collected by and hosted on G2.com.

Just dragging the booking to required date if extending or shortening the stay. The room displayed for everyone Review collected by and hosted on G2.com.

Does not allow to sync with the point of sale system, in terms of room charges. You have to post charges manually Review collected by and hosted on G2.com.

Most helpful things is that it is optimized for all kinds of function in hotel industry. Review collected by and hosted on G2.com.

It's a great software but lags a bit. But I still enjoy using it. Review collected by and hosted on G2.com.

The landing or home page that has all the Arrivals, In-house and Departure, altogether in one page / screen Review collected by and hosted on G2.com.

Without a mouse, you can't do much, the Tab key on the keyboard is useless, updating rates is a bit complicated Review collected by and hosted on G2.com.

I like the Navigator as you have all the info just one click away Review collected by and hosted on G2.com.

I think they should better manage the credit card information Review collected by and hosted on G2.com.