Pronto Reviews & Product Details

Pronto is a communication hub created for everyday users. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Most of today’s workforce either doesn’t work at a desk or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

Seller

Pronto

Discussions

Pronto Community

Languages Supported

English, Portuguese, Spanish

Overview by

Stefania Rocha

Pricing

Pricing provided by Pronto.

Starter

$3.00

1 User Per Month

Premium

$4.00

1 User Per Month

View More Pricing Information

Top-Rated Alternatives

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Pronto Media

The best collaboration takes place in groups. Give your teams the spaces to collaborate, solve problems, celebrate and stay in sync.

Video conferencing, right inside of Pronto. Connect via video or audio-only for a streamlined virtual meeting experience where you can even record for later viewing for those who couldn’t attend.

Sometimes you have important information you need everyone to see. With Announcements, you can send one-way messages to your entire organization or to specific teams and include images, videos, or other files. Announcements eliminate the back-and-forth and allow you to schedule them in advance— e...

Keep yourself and others accountable with an organized digital checklist for everyday tasks and long-term projects.

Have multilingual teams? With Pronto, every message is automatically translated so that everyone gets to read the messages in their preferred language. Problem solved.

Looking for something? Never lose an important message or file with our quick and intuitive search feature that searches across both messages and files. Search helps you find the information, right when you need it.

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shaina r.

Client Success & Marketing Manager

Small-Business (50 or fewer emp.)

3/18/2026

"Quick Turnaround, Friendly, Proactive Support, & super easy to work with"

5/5

What do you like best about Pronto?

ALWAYS quick turnaround times, friendly support, and always so proactive. I also love how a quick email to support is all it takes to get something taken care of. I love how it integrates with HubSpot. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I honestly can't think of one dislike..seriously! Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

One thing that stands out is how proactive they are. For example, I recently asked for an update to our Employee of the Quarter voting page to change the names. Matt handled it right away, but what impressed me was that he also went a step further and organized everything alphabetically without me even asking. It made the page look a lot cleaner and more professional.

Little things like that really add up and show they pay attention to detail, not just the basic request.

Overall, it’s been a smooth experience. They’re reliable, efficient, and just easy to work with. Review collected by and hosted on G2.com.

Bance B.

Operation & Project Coordinator

Construction

Mid-Market (51-1000 emp.)

6/16/2025

"Pronto a game changer"

4.5/5

What do you like best about Pronto?

Because of the number of features ,I was able to assign task to my customer support team and they were so easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

we used the application frequency that we had to pay a subscription to use it. Review collected by and hosted on G2.com.

Oyinkan I.

Small-Business (50 or fewer emp.)

4/16/2024

"Very stable chat product with comprehensive mention feature"

5/5

What do you like best about Pronto?

The app on the phone is easy to use and allows me to create different chat groups depending on the projects and the instant alerts for every message is geat. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I did not find a feature that wasn't great. I can easily contact employees when needed. Review collected by and hosted on G2.com.

Selina G.

Senior Sales Executive

Automotive

Mid-Market (51-1000 emp.)

2/29/2024

"Great tool for home or office work mode"

5/5

What do you like best about Pronto?

Chat threading is very effective, the search capability is very slick and the option to save a message for quick find later is great. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I really don't have any issues regarding Pronto since so far it's really good. Review collected by and hosted on G2.com.

Renu A.

Customer success executive

Consumer Services

Mid-Market (51-1000 emp.)

7/31/2023

"Easy app to interact with teachers"

5/5

What do you like best about Pronto?

Using the app we can interact with the teachers and clear our doubts instantly through chat, video calls and we can stream the lectures from the renowned teachers Review collected by and hosted on G2.com.

What do you dislike about Pronto?

app seems to be buggy a few times, needs more updates so that we can run the same hassle-free and minor bug fixes required to make it the best for communication Review collected by and hosted on G2.com.

Maria F.

Small-Business (50 or fewer emp.)

4/21/2023

"Pronto Review"

3.5/5

What do you like best about Pronto?

Pronto makes internal communication more accessible and helps us work as a team better. Additionally, with Pronto we are able to create forms and surveys in which we can then analyze the responses. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

It's difficult to use on a computer, and it is a costly additional expense; other than that, it works great for our business environment. Review collected by and hosted on G2.com.

Contabilidad B.

Small-Business (50 or fewer emp.)

5/2/2023

"Ready Communication"

5/5

What do you like best about Pronto?

Easy to use and install, the best for staying connected. I like being able to receive and provide information in an instant. A super effective application to keep you connected. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

That sometimes it closes on its own when you want to start, I hope that over time I can fix or modify it, but I like how easy it is to use. Review collected by and hosted on G2.com.

Kunal S.

Mid-Market (51-1000 emp.)

2/10/2023

"Pronto Review"

5/5

What do you like best about Pronto?

It helps us create forms and surveys, and it also helps us analyze the responses we get. Wherever we are, they humanize teamwork and bring people together. Through a company that is aware of organizational requirements, the business provides great customer service. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

A improved user interface (UI) for survey response analysis is available with Pronto. Bar graphs and pie charts are good examples of enhanced graphics that might be used to make the data easier to understand. Review collected by and hosted on G2.com.

Vinay K.

Data Analyst

Enterprise (> 1000 emp.)

8/17/2022

"Overview: Pronto- Leading tool for Creating and Managing Surveys"

5/5

What do you like best about Pronto?

Pronto is the only mobile-first communication platform that fosters connection and engagement. It assists us in creating forms and surveys as well as analysing the responses we receive. They bring teams together with a human touch, no matter where we are. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

Pronto can provide a better UI for analyzing the response to surveys. It can have better visuals so that the results can be easily interpreted such as bar graphs and pie charts. Review collected by and hosted on G2.com.

Ronda W.

Ministry Coordinator

Small-Business (50 or fewer emp.)

2/23/2022

"Communication and Connection for Community"

4.5/5

What do you like best about Pronto?

Pronto has helped our small non-profit organization streamline its communication/conferencing needs in one incredible platform that provides simple messaging efficacy and connection within our community. The company offers excellent customer service through a company liaison who is attentive to organizational needs. It has been great utilizing its service. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

The service does not currently allow for the external sharing of media files to social media platforms which might be an added benefit for organizations with social media accounts. However, it is very responsive to clients sharing ideas about how its service can better serve its clients. Review collected by and hosted on G2.com.