ProM is an open-source software that’s easily used, modified and distributed by anyone without incurring any licensing fee. This is a cost-effective option for our organization.
The software is also constantly being updated and improved based on user feedback. This ensures the software meets the evolving needs of our organization.
It also has a large community behind it, which means that users can access a wealth of knowledge, tutorials and help from other users to learn and master the tool quickly. Review collected by and hosted on G2.com.
I have found ProM to be a complex software, which means that it may be overwhelming for some of our users, especially our organization, which deals with large data sets. We have found it to be difficult to navigate the interface and access all the available features.
The software also lacks a dedicated support team. As an open-source software, it doesn’t have a dedicated support team like other commercial software. Here, users have to rely on community forums to resolve any issues they encounter while using the software Review collected by and hosted on G2.com.
Validated through a business email account
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
